Holiday Inn Express & Suites - Odessa I-20 by IHG

Hotels
•
Holiday Inn Express
8.7 (332 reviews)
1800 S. Hwy 385 , Odessa , US
+1 432-332-4100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Friendly staff
Comfortable beds
Free morning coffee
Easy check-in
Lots of parking
Reasonable prices
Safe
Cons:
Price fluctuations during the week
Pool area noisy and sometimes dirty
Poor breakfast quality for some guests
Reports of rude staff at night
Occasional AC not cold/dirty
Limited nearby restaurants
Small parking lot reported by one guest

Categories

Cleanliness
9.2
Multiple guests described rooms as clean, with clean sheets and comfortable beds; a few isolated notes about a dirty AC unit and a slightly dirty pool area did not outweigh generally positive cleanliness comments.
Service
9.5
Staff frequently described as friendly, helpful and professional; a couple of reports of rude behavior by two staff members at night were noted but overall service sentiment is strongly positive.
Location
9.8
Location repeatedly praised for convenience and easy access, with guests noting close proximity to family and good access — some comments pointed out the town lacks nearby restaurants, which affects local amenities rather than the hotel location itself.
Room Quality
9.6
Rooms and beds described as comfortable with good mattresses and clean linens; occasional issues mentioned (AC not cold enough, no couch to sleep on in one case) but room quality impressions are very positive overall.
Amenities
7.2
Mixed feedback: free coffee and plentiful parking are positives, but the pool was reported dirty and having a poor, loud atmosphere (rowdy/drunk guests), and breakfast service/area had issues — amenities are inconsistent.
Value for Money
8
Several guests noted reasonable prices and satisfaction, but complaints about price fluctuations during the week (midweek spikes) reduced the perceived value for some visitors.
Food and Beverage
6.5
Food and breakfast received mixed-to-negative comments: some found the breakfast complete and appreciated free coffee, while others described the breakfast as very poor ('cardboard'-like) — overall food quality leans negative.
Overall Experience
9.8
Most guests reported a good or great stay, enjoying cleanliness, comfortable rooms and friendly staff; negative incidents (pool atmosphere, occasional rude staff, breakfast quality) tempered some experiences but overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Modern Amenities
Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel, situated in Odessa, offers barbecue facilities, a fitness centre, and a shared lounge. The 3-star hotel boasts free WiFi and comfortable family rooms.

Comfortable Rooms with Essential Features
Guests can enjoy air-conditioned rooms equipped with a desk, coffee machine, fridge, microwave, safety deposit box, flat-screen TV, and a private bathroom with a shower. Each room also includes a cozy seating area for relaxation.

Additional Services for a Pleasant Stay
The hotel offers laundry facilities, a business centre, and a 24-hour front desk for guests' convenience. Plus, the proximity to Odessa-Schlemeyer Field Airport makes travel hassle-free.

Experience a delightful stay at Holiday Inn Express & Suites - Odessa I-20. Book now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 332 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.8
Room Quality: 9.6
Amenities: 7.2
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 9.8
J
Juan • couple • us
8
We had a good time overall
Pros:

The location is excellent really like their breakfast

Cons:

Price fluctuations during the week mo - wensday was kind of absurd

2026-10-20 • via Nuitee
S
Sudphansa • couple • us
9
2026-09-19 • via Nuitee
W
Wesley • couple • us
7
Pros:

Clean. Safe.

Cons:

Nothing

2026-09-17 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-09-14 • via Nuitee
M
Mena • solo_traveller • us
10
Pros:

Friendly staff.

2026-09-10 • via Nuitee
D
dinorah • solo_traveller • mx
1
2026-09-03 • via Nuitee
E
Erik • couple • mx
5
Pros:

Clean and good

Cons:

The pool area felt like a dive bar—lots of drunk men and very loud music; my daughters didn't get in the pool because of the terrible atmosphere there.

2026-08-30 • via Nuitee
D
Daniel • couple • us
10
Pros:

Very comfortable didn’t have any issue with staff very professional

2026-08-18 • via Nuitee
K
Keila • solo_traveller • us
9
2026-08-17 • via Nuitee
C
Cheyenne Emauní • solo_traveller • us
10
2026-08-04 • via Nuitee
M
Margarita • family_with_children • us
8
2026-08-03 • via Nuitee
R
Rita • solo_traveller • us
7
2026-07-22 • via Nuitee
C
Christopher • family_with_children • us
10
2026-06-29 • via Nuitee
D
Donna • family_with_children • us
10
Nice I will stay again
Pros:

Reasonable prices nice and clean staff is great!’

Cons:

Pool a little dirty

2026-06-27 • via Nuitee
C
Christine • solo_traveller • us
9
2026-06-23 • via Nuitee
B
Baldemar • solo_traveller • us
10
2026-06-16 • via Nuitee
C
carlos • family_with_children • us
10
I am Satisfied.
Pros:

Good A/C, comfy beds, clean sheets and good mattress. As a bonus, free coffee in the morning.

Cons:

Beggers can't be choosers. I paid for a room for the night. And I got a free breakfast to boot.

2026-06-15 • via Nuitee
L
Lupita • couple • us
10
2026-06-15 • via Nuitee
O
Omar • family_with_children • us
9
Great place to stay very clean but the 2 guys at night really rude to people
Pros:

Great place to stay very clean

Cons:

Small parking lot

2026-06-15 • via Nuitee
M
Marco Martinez • solo_traveller • mx
8
2026-06-13 • via Nuitee