Extended Stay America Suites - Nashville - Brentwood - South

Hotels
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Extended Stay America Suites
6 (320 reviews)
9020 Church Street East , Brentwood , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenience
Friendly staff
Safe location
Cons:
Filthy conditions
Broken amenities
Poor food options

Categories

Cleanliness
4
Multiple reviews highlighted filthy conditions and unclean rooms.
Service
8.5
While some staff were friendly, there were mentions of unprofessional service and lack of excitement to serve.
Location
9
Several reviews praised the location as convenient and safe.
Room Quality
5
Rooms described as old, with broken features and cleanliness issues.
Amenities
5.5
Amenities were lacking, such as insufficient breakfast options and broken appliances.
Value for Money
7
There were mixed feelings on value, with some reviews stating it was cheap but not worth the price.
Food and Beverage
3
Breakfast offerings were described as almost nonexistent with low quality.
Overall Experience
6
Overall experience was negatively affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:43

Property Description

Spacious Suites with Fully Equipped Kitchens
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and refrigerator. Extended Stay America - Nashville - Brentwood - South is perfect for longer stays, providing all the comforts of home.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast that includes a variety of options like bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer to enjoy breakfast in your room, we've got you covered.

Convenient Amenities and Nearby Attractions
Benefit from amenities like free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows. Explore nearby attractions such as Nissan Stadium, Bridgestone Arena, and Vanderbilt University during your stay.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Nashville - Brentwood - South.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 320 reviews
Cleanliness: 4
Service: 8.5
Location: 9
Room Quality: 5
Amenities: 5.5
Value for Money: 7
Food and Beverage: 3
Overall Experience: 6
B
Brian • solo_traveller • us
8
Pros:

The staff were all friendly and helpful. The property was quiet even being close to the interstate.

Cons:

It smelled like the room had been smoked in and I am not a smoker.

2026-04-13 • via Nuitee
W
Wilson • solo_traveller • us
3
Good location bad everything else
Pros:

The location was convenient. The staff was friendly.

Cons:

The bed was uncomfortable, it was a full size when I payed for queen size.
The sink in the bathroom sagged the toilet and bathtub leaked!
Half of the outlets didn't work.
And the advertised breakfast was only coffee and oatmeal.
After the first day my key card wouldn't open my door anymore so I had to go get another.

2026-04-13 • via Nuitee
T
Taylor • family_with_children • us
8
2026-04-10 • via Nuitee
L
Larressa • solo_traveller • us
10
2026-04-10 • via Nuitee
K
Kathleen • couple • us
3
Pros:

Advertised breakfast but only had coffee

Cons:

Dogs pooping in parking lot

2026-04-01 • via Nuitee
B
Brittany • couple • us
1
Horrible waste of money
Pros:

Nothing

Cons:

If I could give this place a 0 I absolutely would. Lady at front desk was absolutely rude. I booked my room over a month ago and paid when got there to check in she said she couldn’t honor the rate I paid and didn’t have a room for me. In order for me to get a room I would need to pay more, well with already driving 12 hours to get there I paid more. The room smelled horrible, outlets were all broken didn’t even, fridge smelled like rotten fish, the noise was horrible in the building, barking dog all night. Never will I stay there again or recommend anyone to.

2026-03-30 • via Nuitee
L
Lori • family_with_children • us
4
Pros:

Nothing

Cons:

Beds were bad
Black tape in bathtub/ shower
Offer breakfast. Had oatmeal packets

2026-03-30 • via Nuitee
D
David • solo_traveller • us
2
Would never stay here again
Pros:

Honestly not much

Cons:

Room STANK of old cigarette smoke. Room as was dirty. Overall whole was place was dirty

2026-03-30 • via Nuitee
M
Maria • solo_traveller • us
3
Pros:

Kitchen sink was clogged. Trash not emptied. Trash on counter when I arrived. Looked like room not thoroughly cleaned and the room smelled like someone had smoked.

2026-03-29 • via Nuitee
H
Haley • couple • us
5
It was fine but not clean and disappointing
Pros:

The beds were clean and semi comfortable

Cons:

The bathroom was absolutely disgusting. The kitchen and the tables were so dirty the room smelled bad and I’m pretty sure there was a poop stain on the counter.

2026-03-21 • via Nuitee
I
Isaiah • solo_traveller • us
10
2026-03-12 • via Nuitee
S
Shelton • family_with_children • us
10
Pros:

It was like a small apartment

Cons:

The neighbor's were loud

2026-03-10 • via Nuitee
L
laura • family_with_children • us
1
Cons:

Checked in late the lady at the desk was very rude. Got to our room found bugs, shower was broke. And someone hit our truck over night in the parking lot.. had to call and make a police report but the hotel would not help us.

2026-03-07 • via Nuitee
N
Ngozi • family_with_children • us
5
Fair
Pros:

Location

Cons:

Old

2026-02-26 • via Nuitee
J
Jessica • family_with_children • us
2
Cons:

Nothing to cook with. Uncomfortable. Tv didn’t work. Couldn’t find anyone who worked there. Was charged twice.

2026-02-22 • via Nuitee
S
Senteria • extended_group • us
8
Worth the stay!
Pros:

The beds were surprisingly comfortable. The location is easy to find with plenty of food options near by.
The hot water was amazing!

Cons:

We were on the 3rd floor and the key cards didn't work on the 2nd try so I had to walk back down to get them redone. They didn't ID me or anything just loaded the cards again. Idk if I look trustworthy or what but I made sure our door was locked and sat a suitcase in front of it so I would hear it open just in case. 😅

2026-02-09 • via Nuitee
B
Bonnye • solo_traveller • us
10
2026-01-20 • via Nuitee
D
Diamond • couple • us
6
Staff could be more professional
Pros:

It was quite and easy to access

Cons:

The staff isn’t so polite and didn’t have my correct room that I booked

2026-01-19 • via Nuitee
C
Cynthia • couple • us
7
2026-01-19 • via Nuitee
R
Rocio • extended_group • us
4
Would never go back to this location. Has to be one of the worst places I've ever stayed in. Definitely, felt like I
Pros:

Location was not bad at all.

Cons:

The location was great however, the rooms were not clean. There were crumbs all over the floor cockroaches. The stoves were greasy. There was tons of splashes on the wall.

2026-01-19 • via Nuitee