M Social Hotel New York Downtown

Hotels
7.9 (6704 reviews)
55 Church Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Elevator wait times
Breakfast service problems

Categories

Cleanliness
5.48
Many reviews mentioned dirtiness and poor air quality, indicating unsatisfactory cleanliness.
Service
8.95
Positive mentions about helpful and polite staff throughout several reviews.
Location
9.49
Multiple reviews praised the excellent location and proximity to transport.
Room Quality
7.94
Rooms were said to be comfortable and well-equipped, though some cleanliness issues were noted.
Amenities
8.47
Amenities were generally considered adequate, though some services were critiqued.
Value for Money
7.43
Mixed feedback on value, with concerns about price relative to room quality and services.
Food and Beverage
6.48
Critiques of the breakfast options and service performance indicate area for improvement.
Overall Experience
8.95
Most visitors expressed satisfaction with their overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Luxurious Accommodations

The Millenium New York Downtown offers upscale guest rooms with stunning views of iconic landmarks like the Hudson River and the Freedom Tower. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and coffee maker for a comfortable stay.

Vibrant Dining and Entertainment

Liquid Assets, the hotel's stylish lobby bar, sets the perfect ambiance for enjoying evening cocktails and live music on Thursdays. Guests can also indulge in a delicious Grab & Go Breakfast served daily at the bar, ensuring a delightful start to the day.

Convenient Location

Situated in lower Manhattan, our hotel is just steps away from the WTC Oculus and major transportation hubs, providing easy access to popular attractions like the One World Observatory and Wall Street. Book your stay now and experience the ultimate blend of luxury and convenience.

Important information:

Please note that guests are charged the full parking fee every time they enter the garage. Extra charges will apply to oversize vehicles. Discounted self-parking is available at Icon Garage – 21 Barclay Street

M Social Hotel New York Downtown is committed to providing its guests and associates with a smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A $500 fee, per incident, will be charged for smoking, vaping, burning candles or incense in your guest room.

Breakfast includes a selection of Hot Sandwich, Pastry, Fruit and Beverage.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 154
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 6704 reviews
Cleanliness: 5.48
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 8.95
L
Luisa Fernanda • couple • sg
9
Good value for money
Pros:

Location, size of the room

Cons:

Bathroom needs maintenance

2026-03-14 • via Nuitee
F
Frederique • family_with_children • us
10
Pros:

Right in the middle of downtown, close to Subway lines, amazing staff.

Cons:

Nothing, everything was perfect.

2026-03-13 • via Nuitee
T
TOMASO • family_with_children • it
9
2026-03-12 • via Nuitee
S
SHINGIRO • family_with_children • bi
9
Objective review from Alberto
Pros:

Location, rooms, lift and staff

Cons:

Contacting some services by was not easy. Three days of presence of coffee makers in corridors on the 50th.

2026-03-12 • via Nuitee
T
TANYA • solo_traveller • mx
10
Great location and super clean
Pros:

I loved this hotel, the location is amazing, you have options to eat, it is clean the room had a beautiful view, the staff was super nice, I was nervous about this trip, but everything went great.

Cons:

Nothing really, I really enjoyed ny stay in this hotel

2026-03-12 • via Nuitee
T
TOMASO • couple • it
9
2026-03-12 • via Nuitee
A
André • family_with_children • fr
9
2026-03-12 • via Nuitee
R
Ryan • couple • gb
10
2026-03-12 • via Nuitee
S
Sara • couple • us
7
2026-03-11 • via Nuitee
L
Lilla • couple • hu
10
Pros:

Kedves és segítőkész személyzet. A kilátás csodálatos. A szállás közelében több metró megálló is volt, az egész várost könnyen be lehetett járni.

Cons:

A szoba néhány helyen poros volt.

2026-03-11 • via Nuitee
G
Geoff • extended_group • ca
7
2026-03-10 • via Nuitee
U
Udit • solo_traveller • ca
10
2026-03-10 • via Nuitee
V
Vilius • couple • lt
9
Perfect place to stay in NYC
Pros:

The property was in a perfect location, close to Wall Street, Whole Foods Market - 5 mins, the metro - just out of the hotel, the Oculus - cross the street, and also many places to eat around. We've travelled to NYC many times, our first time on this side of Manhattan, and at the Hotel, all was great. They have clean water and ice machines on the floor - very convenient.

Cons:

Our first room was very cold, we applied a few times, and then the room was changed. What could be better - not leaving the guest without knowing what to do next after a malfunction report. All the rest - perfect.

2026-03-10 • via Nuitee
E
Eugenio • extended_group • it
10
Bel albergo, posizione ottima, stanza molto carina. Personale molto professionale
Pros:

Tutto

2026-03-10 • via Nuitee
M
Mcghee • family_with_children • us
10
Great Stay
Pros:

Overall stay, staff and facilities were exceptional!!!!!

Cons:

Small room, but was quickly taken care of

2026-03-10 • via Nuitee
O
oriane • couple • fr
8
2026-03-10 • via Nuitee
F
Federica • couple • it
10
Tutto perfetto!
Pros:

Posizione tranquilla e con molte fermate di metro nelle vicinanze.
La nostra camera angolare era posizionata al 41 piano. Spaziosa e abbastanza pulita. Le camere sono dotate di shampoo, balsamo, bagnoschiuma, crema corpo, sapone per le mani e phon. Ogni piano è dotato di macchine per riempire le borracce e ghiaccio.
Staff gentilissimo. WiFi ottimo. L'albergo dispone di 6 ascensori super rapidi...niente file per scendere o per salire.
Il bar offre dei fantastici drinks.

2026-03-09 • via Nuitee
A
Ary • extended_group • pr
10
2026-03-09 • via Nuitee
R
Rocio • solo_traveller • es
8
2026-03-09 • via Nuitee
A
Adam • extended_group • pl
8
Pobyt rewelacyjny . Lokalizacja hotelu super . Przy hotelu kilka lini metra którymi wszędzie możną dojechać.
Pros:

Pokój w którym mieszkałem był przestronny a z okien roztaczał się piękny widok . Było czysto. Obsługa miła i pomocna . Sprawne i szybkie windy.

2026-03-09 • via Nuitee