Hotel Restaurant Krokodil

Hotels
8.5 (369 reviews)
Kleinschmidtstrasse 12 , Heidelberg , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Family rooms
Safety deposit box
Bar
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/central location (walking distance to town)
Clean rooms
Nice breakfast and good on-site restaurant
Historic/charming building
Good value for money
Cons:
No air conditioning — rooms can be very hot
No elevator — difficult stairs to upper floors
Uncomfortable room features (no fridge, noisy/weak fan, fluctuating shower temperature)
Occasional noise from construction

Categories

Cleanliness
9
Consistently praised in multiple reviews (e.g., "Sauberes Zimmer", "Clean spacious room"); rooms described as clean and well-kept.
Service
10
Staff repeatedly described as very friendly, helpful and welcoming ("very friendly welcome", "aussergewöhnlich hilfsbereit", "supernette Dame an der Reception"); service is a standout strength.
Location
9
Frequently noted as convenient and within walking distance to the old town/centre; several guests highlight the good, central location and quiet neighbourhood.
Room Quality
7
Rooms are clean and charming but several guests report comfort issues: very warm/stuffy rooms, weak or noisy fans, shower temperature instability and lack of small fridge.
Amenities
6.5
Many negatives cited: no air conditioning, no elevator (stairs to 3rd floor), missing in-room fridge; these amenity gaps negatively affect stay comfort, especially in hot weather.
Value for Money
8.5
Multiple guests mention good price/quality ratio and recommend the hotel for short stays; the historic charm and location support perceived value.
Food and Beverage
9.3
Breakfast and the on-site restaurant are positively mentioned several times (good breakfast, restaurant very good); food offering is a clear plus.
Overall Experience
8.7
Overall recommendations and satisfaction are common (guests would return/recommend). Positive staff, location and cleanliness outweigh comfort issues like heat and stairs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:09

Property Description

Charming Hotel Near Heidelberg's Attractions

Peaceful Accommodation: Hotel-Restaurant Krokodil offers affordable and tranquil rooms just a short distance from Heidelberg's bustling center.

Modern Amenities: Enjoy complimentary Wi-Fi throughout the property, ensuring you stay connected during your visit.

Delicious Dining Options: Indulge in a delightful breakfast buffet to start your day and savor regional and international dishes for dinner.

Book your stay at Hotel-Restaurant Krokodil for a relaxing and convenient experience in Heidelberg!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 369 reviews
Cleanliness: 9
Service: 10
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 9.3
Overall Experience: 8.7
B
Bärbel • solo_traveller • de
8
2026-10-31 • via Nuitee
S
Sigrún Ágústa • family_with_children • is
9
2026-10-26 • via Nuitee
C
Carl Sylvius • couple • de
7
2026-10-22 • via Nuitee
A
Axel • couple • de
7
Ausgezeichnete Lage mit guter Verkehrsanbindung, richtige Wahl für einen Kurztrip.
Pros:

Lage sehr gut, ruhig und zentral. Service sehr freundlich und zuvorkommend. Frühstück vollkommen befriedigend. Restaurant mit gut bürgerlicher Küche direkt unter dem Hotel, aber geräuschneutral.

Cons:

Großes Zimmer, enges Bad, bescheiden in der Ausstattung.

2026-10-21 • via Nuitee
C
Christiane • solo_traveller • de
7
2026-10-20 • via Nuitee
P
Pautz • family_with_children • ch
9
Pros:

Die Freundlichkeit und Hilfsbereitschaft vom Personal, dass es Lachs zum Frühstück gab und aufmerksam darauf geschaut wurde, dass alles, was das Frühstücksbuffet bot, stets vorhanden war.

2026-10-19 • via Nuitee
R
Raquel • solo_traveller • de
8
Pros:

Location was ideal for me, staff was really friendly.

Cons:

If you are arriving late it might not be ideal. I understand it’s possible but has to be arranged in advance.
The facilities could use a little renovation. It can be a bit pricey, compared to more “modern” hotels. Otherwise comfortable and accomplished its function.

2026-10-19 • via Nuitee
D
David • couple • us
10
2026-10-17 • via Nuitee
M
Martha • extended_group • at
5
Geht besser
Pros:

In die jahre gekommen

Cons:

Irgendwann muss renoviert werden, zimmer lieblos

2026-10-17 • via Nuitee
자영 • solo_traveller • kr
8
Pros:

숙소가 역에서 거리가 있고 직원은 너무너무 친절하게 대하여 주셨으며 엘리베이터가 없어도 그 무거운 가방 옮겨 주시고 체크아웃시 가방 내려 주셔서 너무 감사드립니다. 방은 아주 깔끔해서 기분 좋았답니다. 하룻밤 잘 지내다 왔어요. 감사합니다

Cons:

개선점은 없어요. 오래된 건물이라 엘리베이터는 설치가 쉽지 않을것 같아서요.

2026-10-17 • via Nuitee
C
Cornelia • solo_traveller • es
8
2026-10-13 • via Nuitee
U
Ute • couple • de
3
Das Hotel Krokodil betrete ich nicht wieder.
Pros:

Die Lage des Hotels ist gut, fussläufig von Hauptbahnhof, die Strasse/Lage ist sehr ruhig. Die Größe des Zimmers war gut, es war aber auch noch 1 Schlafsofa mit in dem Raum.

Cons:

Das Badezimmer war überhaupt nicht sauber, es ist alt, ja, aber trotzdem kann man es sauber halten. Die Toilette war wirklich dreckig, am Hauptbahnhof waren die Toilette sauberer. Der Fußboden, die Kacheln, der Wasserhahn usw., alles war dreckig. Trotz des Schildes „nicht stören“ wurde das Zimmer, 1 Tag vor der Abreise, „gereinigt. Das könnte man nur sehen, das die Betten gemacht waren und es neue Handtücher gab. Mehr wurde nicht gemacht.
Es gab keine neue Selter, keinen Wasserkocher, Kaffee und Tee auch nicht und dann für 132 ®€/Nacht. Eine Unverschämtheit.

2026-10-13 • via Nuitee
P
Paesen • couple • be
8
2026-10-12 • via Nuitee
H
holger • solo_traveller • de
7
ok
2026-10-10 • via Nuitee
M
Miriam Noemi • solo_traveller • ar
9
Pros:

La limpieza y la ubicación y la amabilidad del personal

Cons:

Todo muy bien

2026-10-09 • via Nuitee
P
Pierre Jean • extended_group • no
8
Pros:

Veldig hyggelige verter. Fint rom og god frokost. God beliggenhet, stille og trivelig område

2026-10-09 • via Nuitee
H
Heike • solo_traveller • de
10
Pros:

Sehr nettes familiengeführtes Hotel in einer sehr zentralen und ruhigen Lage. Die Zimmer sind gemütlich in klassischem Stil eingerichtet. Das Frühstück ist solide. Es gibt ein gutes regionales Restaurant im Erdgeschoss.

2026-10-09 • via Nuitee
S
Silvia • solo_traveller • de
8
2026-09-19 • via Nuitee
J
Julie • solo_traveller • us
8
Perfect Spot in Heidelberg
Pros:

The location & neighborhood. Nice to have breakfast at location. English language was welcomed. Fairly close to train station, for walkers.

Cons:

Nothing

2026-09-19 • via Nuitee
S
Silvia • solo_traveller • de
8
2026-09-19 • via Nuitee