Cairns Harbourside Hotel

Hotels
8.1 (2844 reviews)
209-217 The Esplanade , Cairns , au

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dated furniture
Limited breakfast options
Old decor

Categories

Cleanliness
7.6
Some reviews mentioned dirty shower tiles and outdated decor.
Service
9.1
Staff were described as friendly and helpful across multiple reviews.
Location
8.6
Highlighted as a great location close to the airport and other amenities.
Room Quality
8.1
Rooms were generally clean and comfy, although some found bathrooms small and dated.
Amenities
7.6
Mention of limitations in amenities like a limited breakfast and outdated facilities.
Value for Money
8.1
Price considered high for the quality, but generally acceptable due to cleanliness.
Food and Beverage
7.1
Breakfast options were noted as limited and not very good.
Overall Experience
8.6
Guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Stunning Views and Convenient Location

Located on The Esplanade, Holiday Inn Cairns offers rooms with stunning views of Trinity Bay or the surrounding mountains. Each room boasts a balcony.

Comfortable Rooms and Relaxing Amenities

All air-conditioned rooms include a work desk, a TV, and tea/coffee making facilities. Guests can enjoy the sun on the terrace, or indulge in an in-room massage.

Delightful Dining and Exceptional Service

Guests can admire the spectacular views of the Coral Sea while enjoying Cairns cuisine showcasing local produce. With an extensive natural wine list, including over 300 of Australia’s and the world’s best organic, biodynamic, and minimal intervention wines, your dining experience will be unforgettable.

Book your stay at Holiday Inn Cairns for a memorable and relaxing getaway.

Important information:

Please note that there is a 0.4% charge when you pay with any credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2844 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
S
Sonia • extended_group • ch
10
2026-05-02 • via Nuitee
P
Patricia • family_with_children • gb
7
Pros:

Basic requirements were met.

2026-05-01 • via Nuitee
V
Venkateshwar • couple • au
9
2026-05-01 • via Nuitee
O
Onyx040777 • solo_traveller • au
9
2026-04-30 • via Nuitee
• couple • au
8
2026-04-30 • via Nuitee
K
Kaye • solo_traveller • au
9
Great location
Pros:

Great location, clean, comforty bed and pleasant helpful staff.

Cons:

The hot cooked food at the breakfast buffet was not the best.

2026-04-29 • via Nuitee
S
Sonia • couple • au
10
Lovely
Pros:

Room service at great prices. Friendly staff throughout!

Cons:

No allocated parking spot

2026-04-29 • via Nuitee
• couple • gb
10
2026-04-28 • via Nuitee
R
Renee • couple • au
8
Good location, clean and a good price.
Pros:

Affordable

Cons:

Carpet in room is outdated and bathroom needs a revamp.

2026-04-28 • via Nuitee
D
Deborah • solo_traveller • au
8
Pros:

The location is great, rooms are spacious and comfortable.

2026-04-27 • via Nuitee
A
Amanda • couple • au
10
2026-04-26 • via Nuitee
P
Peter • couple • au
8
Excellent breakfast and good location
Pros:

Room and bathroom were very clean. However in our room the furniture was just a little dated. Breakfast was excellent and the staff very friendly and helpful.

Cons:

An update to the room furnishings and fittings would be nice.

2026-04-26 • via Nuitee
A
Amanda • couple • au
10
Awesome and the view excellent
Pros:

Excellent in all ways

2026-04-26 • via Nuitee
A
Amanda • couple • au
10
2026-04-26 • via Nuitee
J
Jayda • couple • au
10
2026-04-26 • via Nuitee
C
Craig • couple • au
8
Pros:

Location very good

Cons:

All good

2026-04-23 • via Nuitee
D
Dona • family_with_children • au
9
Beautiful
Pros:

Great

Cons:

Clean

2026-04-23 • via Nuitee
S
Stephen • couple • au
5
Still a good option - but standards had declined
Pros:

Well priced

Cons:

Hotel appears be on an economy drive. Room had no basic utensils such as a bottle opener, knife and fork, proper spoons tea towels. No biscuits or coffee maker in sight. Towel exchange for pool annoying. Mould on shower curtain and some in bath/shower grouting. Old air- conditioning can't be adjusted need updating.

2026-04-20 • via Nuitee
J
Jan Sivic • family_with_children • au
9
Pěkné ubyování, Hlasitější klimatizace....
Pros:

Snídani jsem neměl. Dojít nahlavní molo v Cairns, odkud se jede na výlety trvá asi 25 minut ostrou chůzí. 30minut když se couráte a koukáte na papoušky a beach volejball.

Cons:

Shuttle bus by mohl jezdit vícekrát. Třeba 2x ráno a 3x večer.

2026-04-19 • via Nuitee
J
Joshua • solo_traveller • au
9
Great value
Pros:

All things were well presented. Very good value for money and service friendly

Cons:

Little far from the restaurant area in town but in hoyse restaurant was excellent

2026-04-19 • via Nuitee