Cairns Harbourside Hotel

Hotels
8.1 (2854 reviews)
209-217 The Esplanade , Cairns , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dated furniture
Limited breakfast options
Old decor

Categories

Cleanliness
7.6
Some reviews mentioned dirty shower tiles and outdated decor.
Service
9.1
Staff were described as friendly and helpful across multiple reviews.
Location
8.6
Highlighted as a great location close to the airport and other amenities.
Room Quality
8.1
Rooms were generally clean and comfy, although some found bathrooms small and dated.
Amenities
7.6
Mention of limitations in amenities like a limited breakfast and outdated facilities.
Value for Money
8.1
Price considered high for the quality, but generally acceptable due to cleanliness.
Food and Beverage
7.1
Breakfast options were noted as limited and not very good.
Overall Experience
8.6
Guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Stunning Views and Convenient Location

Located on The Esplanade, Holiday Inn Cairns offers rooms with stunning views of Trinity Bay or the surrounding mountains. Each room boasts a balcony.

Comfortable Rooms and Relaxing Amenities

All air-conditioned rooms include a work desk, a TV, and tea/coffee making facilities. Guests can enjoy the sun on the terrace, or indulge in an in-room massage.

Delightful Dining and Exceptional Service

Guests can admire the spectacular views of the Coral Sea while enjoying Cairns cuisine showcasing local produce. With an extensive natural wine list, including over 300 of Australia’s and the world’s best organic, biodynamic, and minimal intervention wines, your dining experience will be unforgettable.

Book your stay at Holiday Inn Cairns for a memorable and relaxing getaway.

Important information:

Please note that there is a 0.4% charge when you pay with any credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.1
Based on 2854 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
A
AM_of_Oz Solo travel Coffs Harbour, New South Wales
10
Highly Recommend!
Pros:

I really enjoyed my 4 nights at this Hotel, and found the staff professional and friendly. The rooms were clean and comfortable, and quiet.

I also really enjoyed the bar restaurant for lunch, dinner and afternoon canapes, and also really enjoy the breakfast buffet each morning.

I'd absolutely come back and stay here again when I come to Cairns next.

I like the location because it's quieter and right across from the ocean, great for a stroll! Highly Recommend!

2026-08-01 via Tripadvisor
S
selenat425 Family
8
Good value and easy location.
Pros:

Great value for money and the location a bit further down from main strip was quieter. Lovely staff, pool looked great (no time swim though) and nice to have a balcony for fresh air and view. Buffet breakfast was great and again good view to start the day. Appreciated the shuttle van into night market area at 4pm but lovely walk back to hotel along esplanade as sun set. If we had longer in Cairns at end of trip, would book second night here.

2026-07-22 via Tripadvisor
S
Seventyfour1 Family
8
good 3 star hotel
Pros:

Staid 1 night as a family of 4 in a "sea view" standard room. The smallish room has 2 double beds (not queen) and a tiny out-dated old bathroom with shower over bath and a shower curtain. The "sea view" was obstructed by another building so I would classify it as "partly sea view". It had a balcony with 2 chairs. Beds comfortable, staff friendly, nice swimming pool, buffet breakfast very average quality and choice, late check out was great (12 pm for direct bookings), easy and free parking. Overall I would rate this a good 3 star hotel, however current 4 star is probably not the right qualification for what you get, especially for the price you pay ($350/night incl. breakfast).

2026-07-16 via Tripadvisor
G
gregdR7953TJ Couples Redondo Beach, California
10
Good room, amazing view
Pros:

Good room for the price. All was clean, front desk was helpful. On-site laundry (a week’s worth) done for $25 Aus and delivered back to our room was an unexpected bonus.

2026-07-15 via Tripadvisor
O
orion_mike Couples
6
Great View, bathrooms a let down.
Pros:

The location of this hotel is hard to fault. Harbour side views are great. Unfortunately the flight’s departing Cairns Int’l airport start operating from 6:00 am. It’s a great alarm clock unless you want to sleep in. The staff are all helpful. But in my opinion two things let this establishment down: if you have a shuttle bus it has to operate at least until 6:00 pm (it finishes at 4:30 pm as there are no staff to drive it after that time); the bathrooms are, again my opinion a big let down. The two rooms we had 403 and 503 are in need of renovation. In this day step into baths, to shower are a big safety hazard, shower curtains went out with manual gear boxes. To conclude the other let down there are no bedside power points on either side of the bed. The best that reception could do was provide an extension lead. I would give it 3 stars at best, if all the rooms facing the harbour are the same then 2:5 stars.

2026-07-06 via Tripadvisor
J
johnbD7347BJ Couples
10
Hotel of choice staying Cairns
Pros:

Definitely one of the best if not the best 4/5 star hotels we have stayed in Australia and Bali. Absolute bargain for the money, so don't tell anyone. Could not fault, qualitty, facilities, staff, service, views and location. Will be first choice when staying in Cairns. If driving north and within 200 ks of Cairns. Forget everything else. Just drive the extra 200 ks and stay here. John and Vikki 18th and 19th june 2026

2026-06-21 via Tripadvisor
K
krsthom Couples Sherwood Park, Strathcona County, Alberta
8
Nice, Comfortable Hotel
Pros:

My husband & I spent 3 nights here in February & found that it was comfortable & close to everything we needed. Our room was on the 6th floor with full view of the water which was wonderful. This is an older hotel & could use some updates, but it was more than accommodating for our time there. The pool was wonderful & relaxing after a busy, warm day in the sun. This is very close (across the road) to the Esplanade, so we were able to take advantage of wonderful walks where we shopped, ate & enjoyed all that the area offered. It is also very close to the airport which was great when it was time to leave.

2026-06-20 via Tripadvisor
A
andreabK9932HB Couples
6
5 day visit to Cairns
Pros:

Warm welcome from all the staff from check in and check out. Room we were allocated had a sea view and had fabulous sunrises and sun sets. The room was very dated and grubby. The bathroom was awful, the bath very spongy as so old and worn and the shower curtain hanging by threads. Very surprised allocated 4 star, more 2 star to UK standards. Breakfast was good, the lunch and evening meals were very limited and very few guests chose to dine as too few tables and service. The hotel is situated a good 30 mins walk to the main centre to all the various restaurants. Was surprised no water available in rooms especially due to the humidity and temperature of Cairns.

2026-06-19 via Tripadvisor
S
Sammy_s88 Family Goulburn and Surrounds, New South Wales
8
Comfortable room
Pros:

Great little family room
Double room, bed super comfy. Beautiful views from balcony.
Room was clean tidy and very accommodating.
Highly recommend getting the buffet breakfast included. Delicious options and plenty of food options for adults and littles.
The restaurant/bar was also very good for afternoons by the pool, cocktails were average $15-20 per drink.
Location is a 1.5-2km walk to main esplanade front.
Downfall could hear planes every now and again.

2026-05-16 via Tripadvisor
S
Sonia extended_group ch
10
2026-05-02 via Nuitee
P
Patricia family_with_children gb
7
Pros:

Basic requirements were met.

2026-05-01 via Nuitee
V
Venkateshwar couple au
9
2026-05-01 via Nuitee
O
Onyx040777 solo_traveller au
9
2026-04-30 via Nuitee
couple au
8
2026-04-30 via Nuitee
K
Kaye solo_traveller au
9
Great location
Pros:

Great location, clean, comforty bed and pleasant helpful staff.

Cons:

The hot cooked food at the breakfast buffet was not the best.

2026-04-29 via Nuitee
S
Sonia couple au
10
Lovely
Pros:

Room service at great prices. Friendly staff throughout!

Cons:

No allocated parking spot

2026-04-29 via Nuitee
couple gb
10
2026-04-28 via Nuitee
R
Renee couple au
8
Good location, clean and a good price.
Pros:

Affordable

Cons:

Carpet in room is outdated and bathroom needs a revamp.

2026-04-28 via Nuitee
D
Deborah solo_traveller au
8
Pros:

The location is great, rooms are spacious and comfortable.

2026-04-27 via Nuitee
A
Amanda couple au
10
2026-04-26 via Nuitee