Cairns Harbourside Hotel

Hotels
8.1 (2743 reviews)
209-217 The Esplanade , Cairns , au

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dated furniture
Limited breakfast options
Old decor

Categories

Cleanliness
7.6
Some reviews mentioned dirty shower tiles and outdated decor.
Service
9.1
Staff were described as friendly and helpful across multiple reviews.
Location
8.6
Highlighted as a great location close to the airport and other amenities.
Room Quality
8.1
Rooms were generally clean and comfy, although some found bathrooms small and dated.
Amenities
7.6
Mention of limitations in amenities like a limited breakfast and outdated facilities.
Value for Money
8.1
Price considered high for the quality, but generally acceptable due to cleanliness.
Food and Beverage
7.1
Breakfast options were noted as limited and not very good.
Overall Experience
8.6
Guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Stunning Views and Convenient Location

Located on The Esplanade, Holiday Inn Cairns offers rooms with stunning views of Trinity Bay or the surrounding mountains. Each room boasts a balcony.

Comfortable Rooms and Relaxing Amenities

All air-conditioned rooms include a work desk, a TV, and tea/coffee making facilities. Guests can enjoy the sun on the terrace, or indulge in an in-room massage.

Delightful Dining and Exceptional Service

Guests can admire the spectacular views of the Coral Sea while enjoying Cairns cuisine showcasing local produce. With an extensive natural wine list, including over 300 of Australia’s and the world’s best organic, biodynamic, and minimal intervention wines, your dining experience will be unforgettable.

Book your stay at Holiday Inn Cairns for a memorable and relaxing getaway.

Important information:

Please note that there is a 0.4% charge when you pay with any credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2743 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
S
Sharon solo_traveller au
7
Pros:

Good location with children. Our grandsons brought their scooters and were happy to scooter down to Muddys for a play and milkshake. Lovely pool also.

2026-04-18 via Nuitee
R
Rose solo_traveller au
10
2026-04-17 via Nuitee
M
Michael solo_traveller gb
9
Loved the location. Able to walk to the livelier end of Cairns
Pros:

Peaceful location
Relaxed vibe
Great outdoor seating area
Good pool

2026-04-17 via Nuitee
C
Cathy extended_group au
9
2026-04-17 via Nuitee
M
MANUEL couple es
8
Hotel cómodo junto al aeropuerto
Pros:

Parking, fácil acceso , amabilidad del personal , habitaciones amplias desayuno correcto. Opción de poder cenar

Cons:

Va pidiendo una renovación de las habitaciones y sustituir bañera por ducha . La insonorización es muy mejorable pero el aeropuerto no tiene movimientos nocturnos

2026-04-17 via Nuitee
M
Ma Jeany solo_traveller au
9
2026-04-16 via Nuitee
M
michael couple au
7
Close to the hospital
2026-04-16 via Nuitee
L
Linda solo_traveller au
8
2026-04-16 via Nuitee
C
Carole extended_group gb
9
Very nice.
Pros:

Excellent location

Cons:

Nothing

2026-04-15 via Nuitee
M
Minhaj solo_traveller au
8
2026-04-15 via Nuitee
S
Sherin family_with_children au
6
2026-04-14 via Nuitee
T
Toni couple au
8
2026-04-14 via Nuitee
M
M family_with_children nl
7
2026-04-13 via Nuitee
K
Kristine family_with_children au
9
2026-04-13 via Nuitee
T
Takahashi solo_traveller au
10
Nicely tucked away from Cairns central, great services provided.
Pros:

Services were great, clean room, great view of the sea and the mountain on the other side of hotel.
Feels little dated but 24hr gym, complimentary drop off @ night market & beach towel provided for swimming towel.
Thank you for letting us stay, we will be back to stay for next visit in Cairns.

Cons:

Nothing

2026-04-13 via Nuitee
M
Melody family_with_children au
10
2026-04-12 via Nuitee
T
Taylah family_with_children au
8
Pros:

The room was very tidy and a nice sized room for the price.

2026-04-12 via Nuitee
F
Fiona extended_group au
10
2026-04-12 via Nuitee
K
Kepple couple au
10
2026-04-12 via Nuitee
T
Tanya couple nz
7
Great couples venue, close to shops, food and attractions
Pros:

Location good, a little further down from some accommodation but quiet, great sea view. Nice pool to cool off after a hot day out. Our deal had breakfast included which was good value for what we planned

Cons:

Our air conditioning was hit and miss. Reception said they would get it checked and it was much better that afternoon on our return but the next day went back to being overly hot

2026-04-11 via Nuitee