Leonardo Hotel Aachen

Hotels
Leonardo Hotels
8 (4186 reviews)
Krefelder Str. 221 , Aachen , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Value for money
Comfortable room
Cons:
Cleanliness issues
Outdated furniture
No evening amenities
Noise in rooms

Categories

Cleanliness
6.39
Reviews mention dirty carpets, stains on sheets, and unclean bathrooms indicating significant issues with cleanliness.
Service
9.36
Overall positive feedback about friendly and helpful staff enhances the perception of service.
Location
7.9
Some reviews comment on the location's distance from the center, affecting accessibility.
Room Quality
7.35
Mixed reviews about the rooms being outdated and some specifically mentioning issues like noise and cleanliness.
Amenities
7.38
Limited bar service and a lack of evening sitting areas mentioned, but free parking is referenced positively.
Value for Money
8.84
Good value for money mentioned, particularly in relation to breakfast and free parking.
Food and Beverage
8.39
Breakfast received positive reviews while some other dining amenities were underwhelming.
Overall Experience
8.36
Despite some issues, the overall sentiment remains positive due to good service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:22

Property Description

Luxurious Accommodation

Set in the historic spa town of Aachen, the Leonardo Hotel offers spacious rooms with modern amenities including a 32-inch flat-screen HD TV and a private bathroom.

Delicious Dining Options

Start your day with a rich breakfast buffet and savor tasty meals at the Primavera restaurant. Enjoy refreshing drinks on the terrace while taking in the scenic views.

Convenient Location

Located near the A4 motorway with good public transport connections, the hotel provides easy access to the city centre and ICE railway station. Explore the German, Belgian, and Dutch country triangle just 2.5 kilometres away.

Book your stay at the Leonardo Hotel Aachen for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 4186 reviews
Cleanliness: 6.39
Service: 9.36
Location: 7.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.36
T
Tobias solo_traveller de
10
2026-03-14 via Nuitee
J
Jochen couple de
8
Okay
Pros:

Gute Matratzen, alles sauber, freundliches Personal, Frühstück okay, großer Parkplatz

Cons:

Sehr in die Jahre gekommen, vor allem das Bad.

2026-03-14 via Nuitee
J
Johannes family_with_children nl
8
2026-03-14 via Nuitee
C
Claudia couple de
8
Pros:

Sehr freundliches Personal und sehr gutes Frühstücksbuffet.

Cons:

Die Badewanne - Ein- und Ausstieg etwas umständlich, sehr schmal und schon sehr in die Jahre gekommen.

2026-03-13 via Nuitee
R
Remco family_with_children nl
8
Goed en comfortabel verblijf.
Pros:

De kamer was lekker ruim en proper. Eerst kregen we wel een kleinere kamer toegewezen dan die we geboekt hadden. Nadat we dit meldden bij de receptie hebben we de gekozen kamer, met een zitbank, alsnog gekregen. Dit ging allemaal makkelijk gelukkig en de medewerker heeft het vriendelijk opgelost. Het ontbijt was ook goed georganiseerd en er was glutenvrij brood aanwezig.

Cons:

Wat we wel jammer vonden was dat zowel het restaurant als de bar gesloten zijn in het weekend. De mogelijkheid om een drankje te nuttigen of een kleine maaltijd te te bestellen was wel fijn geweest. Gelukkig zaten er wel restaurants in de buurt (L'Osteria en The ASH o.a.).

2026-03-12 via Nuitee
R
Roj solo_traveller de
10
2026-03-10 via Nuitee
U
Uwe couple de
9
2026-03-09 via Nuitee
R
Rene family_with_children nl
8
2026-03-08 via Nuitee
V
Victor family_with_children fr
5
Pros:

L'emplacement parfait , à proximité des arrêts de bus pour aller dans le centre de Aix-la-Chapelle

Cons:

Très mauvaise isolation, le radiateur à fond malgré que l'on ai demandé de le baisser on nous à repondu qu'il était au minimum, la literie inconfortable et le petit déjeuner bon mais manque de variété et de choix

2026-03-08 via Nuitee
E
Erlenbruck 5 family_with_children de
8
2026-03-07 via Nuitee
E
Erlenbruck 5 family_with_children de
8
2026-03-07 via Nuitee
A
Arthur solo_traveller de
6
2026-03-05 via Nuitee
G
Günter solo_traveller de
7
Ok, Frühdtück ok und nettes Personal
Pros:

Auf Reklamation wurde sofort reagiert

Cons:

Das ursprünglich angebotene Zimmer war nicht akzeptabel, da es ein permanentes Brummen gab

2026-03-04 via Nuitee
T
Thenih solo_traveller de
8
2026-03-03 via Nuitee
G
Georg solo_traveller de
7
Pros:

Gut, reichhaltig und Große Auswahl

Cons:

Toilettendeckel zeigte schon Verfärbungen an der Unterseite und ein Auflagepuffer fehlte

2026-03-03 via Nuitee
R
Rita solo_traveller de
7
2026-03-02 via Nuitee
B
Bo family_with_children nl
8
Pros:

Heerlijke grote bedden en vriendelijk personeel.

Cons:

Beetje gedateerd. Badkamer rook naar sigaretten. Misschien door de afzuiging? Restaurant was gesloten.

2026-03-02 via Nuitee
H
Hans-Peter family_with_children de
9
Pros:

Gutes sauberes Hotel mit sehr gutem Frühstück. Wir waren schon oft hier und kommen gerne wieder.

2026-03-01 via Nuitee
L
Luca Torres solo_traveller de
9
2026-03-01 via Nuitee
S
Stefaan family_with_children de
6
geparkt zwischen Stadt und Autobahn mit kleiner Sportraum
Pros:

es gab einen schönen kleinen Gym
viel Stauraum im Zimmer
Zimmer an der hinteren Seite ruhig
Parkplatz vorhanden
Nähe zu der Autobahn

Cons:

eine Bande Belgier die den Flur besetzten und viel Lärm machten
Fernseher beim Schneesturm ausgefallen
Aufzug kaputt (1 von 2)
Radio im Zimmer kaputt
Parkticketleser vom Parkplatz schwierig aus dem Auto erreichbar

2026-03-01 via Nuitee