Holiday Inn Express Los Angeles LAX Airport by IHG

Hotels
Holiday Inn Express
8.6 (3474 reviews)
8620 Airport Boulevard , Los Angeles , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Inconsistent reception service
Some cleanliness issues

Categories

Cleanliness
8.28
Some reviews noted issues with mold smell in rooms.
Service
8.85
Overall friendly staff, though reception service was inconsistent.
Location
8.79
Convenient location near the airport with good shuttle service.
Room Quality
8.54
Rooms were generally spacious and comfortable.
Amenities
8.47
Sufficient amenities but lacking some expected items like bottled water.
Value for Money
8.53
Decent value considering location and services.
Food and Beverage
8.68
Breakfast was mostly praised, but with some requests for more variety.
Overall Experience
8.65
Generally a good experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:00

Property Description

Convenient Location and Amenities
Located near LAX and offering free airport shuttles, the hotel provides easy access to both the airport and the city center. Guests can enjoy modern rooms with free WiFi and HDTV, along with a complimentary breakfast buffet and on-site parking.

Business and Leisure Facilities
The hotel features a 24-hour business center for professionals on the go, as well as an outdoor swimming pool for relaxation and leisure during your stay.

Explore Nearby Attractions
Conveniently situated near Rodeo Drive, Disneyland, and Venice Beach, guests can easily access luxury shopping, theme parks, and beach activities. With Universal Studios and the LA Convention Center just a short drive away, there's something for everyone to enjoy in the area.

Book your stay at the LAX Airport Holiday Inn Express for a convenient and comfortable experience.

Important information:

For the complimentary airport shuttle, upon arrival at baggage claim area guests should use the courtesy phone to call hotel for pick up.***

Please note: Complimentary parking with in and out privileges is for registered guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3474 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.79
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.65
A
Allison solo_traveller us
9
Pros:

Really comfortable bed. Nice market for snacks, drinks and other items. Liked the location close to LAX (with shuttle) but not in the thick of the chaos.

Cons:

Parking, while free, was limited. Coffee at breakfast was marginal.

2026-06-06 via Nuitee
M
Mark solo_traveller au
9
Back once more
Pros:

The reception, breakfast and house staff are unfailingly friendly and efficient.

Cons:

Nil

2026-06-06 via Nuitee
H
Howe extended_group gb
9
2026-06-06 via Nuitee
M
Mary couple gb
8
Convenient for lax late arrival. Great buffet breakfast.
2026-06-06 via Nuitee
S
Shir family_with_children il
9
2026-06-05 via Nuitee
S
Shir couple il
9
מלון נחמד מאוד, תמורה טובה למחיר
Pros:

קרוב לשדה התעופה עם חניה

Cons:

המעליות היו מאוד איטיות. ארוחת הבוקר מסתיימת מאוד מוקדם והרבה פעמים נגמרים דברים ולא ממלאים.

2026-06-05 via Nuitee
N
Norma couple cr
8
Pros:

En general bien

Cons:

La ubicación y sus alrededores

2026-06-04 via Nuitee
L
laurent couple fr
9
Pros:

Nice hotel to recover before to fly back.
Room was clean, quiet and bed was comfortable.
Breakfast was good too.

2026-06-03 via Nuitee
V
Vanessa couple de
10
Würden wieder kommen.
Pros:

Die Nähe zum Flughagen, ruhig, Flughafenshuttel, kostenlose Parkplätze, großes Zimmer, tolle Ausstattung, Badezimmer ist sehr schön und es gibt Dove Produkte, der Mitarbeiter ist äußerst nett und hilfsbereit, ist durfte sogar kostenlos länger auf meinem Zimmer bleiben, dass war total lieb, Pool und Gym, gutes Frühstück. Wir würden trotz des hohen Preises wieder kommen.

Cons:

Kaution, auch wenn es die wieder gibt, der Preis ist etwas teuer, aber ist halt LA.

2026-06-03 via Nuitee
C
Carolina couple cl
8
CERCANO A AEROPUERTO
Pros:

Cercano al aeropuerto, lejos de la ciudad, esta bien para quedarse un par de noches si debes tomar algún vuelo.
el traslado del aeropuerto al hotel es bueno, lamentablemente hay que llamar por teléfono cuando uno llega al aeropuerto y nuestra red del celular no funcionaba, estuvimos 2 horas esperando y pasaban buses del hotel pero no paran si tu no llamaste antes para solicitar el servicio, cuando logramos comunicarnos fue muy amable el chofer Javier que nos espero (ya que hubo una confusión de parada). El personal muy amigable y servicial.
un desayuno bueno, para un par de días, ya que no hay mucha variedad. las habitaciones grandes, camas cómodas, hay un mcdonals y un 7eleven cercano.

2026-06-02 via Nuitee
M
Michele solo_traveller us
3
Holiday Inn Time Capsule.
Pros:

The staff was friendly and responsive.

Cons:

This was hands-down the most dated Holiday Inn I've ever been in. It was probably clean, but everything was so old and dingy looking that it felt dirty. The elevator was so slow and jerked when it went up. I was on the top floor right beside the emergency exit which opened up to outside stairs. Not only did the emergency exit door not lock, but it wouldn't even close. I will say the attendant at the desk did report it as soon as I mentioned it, but as a single woman who had already unpacked after 17 hours of air travel, I didn't feel like going back downstairs to change rooms, but I certainly didn't feel safe. Convenient to the airport, but only a Sizzler and a Persian restaurant within walking distance. So many homeless that there is a sign by the breakfast that says to present your room card if the hostess asked for it. This hotel needs a serious upgrade if it's going to continue to operate. I would not recommend it or stay in it again. I chose Holiday Inn because I always know what to expect, but this one was a letdown.

2026-06-02 via Nuitee
G
Gurudatta family_with_children us
7
Pros:

Very close to airport and location was convenient. Good staff.

Cons:

The AC was making sound after it was stopped and bathroom door was not closing. It needs maintenance

2026-06-02 via Nuitee
B
BerlinG-ParisF Couples Orlando, Florida
8
Very Good Airport Hotel
Pros:

We arrived later than expected due to a delayed flight. I called from baggage claim and was told where the shuttle stopped. After getting our luggage, we proceeded upstairs and found "hotel shuttle" sign so I called to say we were ready. Within 5 minutes, I saw shuttle approaching (he was called by someone else whom we later picked up) so I waved, he stopped, verified our hotel, and away we went! After picking up other guy (loud guy who had just returned from China and thought his poop didn't smell?), we headed to hotel. The shuttle service was very efficient with friendly, helpful driver.
Check-in was easy for my other half's IHG platinum status since we used his annual Chase free night (I have IHG Diamond status and got larger room upgrade on our February 2025 visit after our Panama canal cruise-see that review for more details). Our 1st stay was in #403. We were in a smaller room #332, but King Bed. Room at northeast end of hotel with views of backsides of restaurants. Manchester Ave. has many loud cars but not too bad for good night's sleep thanks to our being very tired and still on east coast time! (and our CPAP machines!)
Everything mostly clean-bathroom overflow drain could use good scrub-the main reason for a 4 and not a 5. Everything except some loose USB outlets in good working condition.
Breakfast very good for HIE but very crowded so biscuits went fast. After missing 2 times, I just put sausage gravy over my 2nd helping of pancakes. Sugar-free syrup on 1st 2 pancakes. We stayed the following 3 nights at the Intercontinental DTLA. As I should have realized, the top IHG brands don't cater to those with sugar issues so no sugar-free jelly or syrup downtown; next time, I will take a few extra to use at the fancier but not as health conscious, La Boucherie! They also had cheese omelets (no scrambled this time), pork sausage links, turkey sausage patties, potatoes, (no bacon) plus fresh fruits, cereals, and more. No real complaints. Very friendly, helpful staff continuously cleaning and restocking.
In conclusion, a very good airport hotel. We haven't tried the Holiday Inn nearby, but this one does the job if one needs an airport hotel. Also, it has free breakfast for all unlike HI! There are many restaurants close by, if needed.

2026-06-01 via Tripadvisor
A
Alfonso solo_traveller us
8
2026-06-01 via Nuitee
M
masanori extended_group jp
8
立地は最高です。
Pros:

空港から近い。
駐車場が無料。
朝ごはんがついている。

Cons:

空港までのシャトルバスの出発時間が1時間に一本なので
待てずに Uberにて 空港に行った点。
わかるように 待合場所に書いて置いて欲しい。

2026-06-01 via Nuitee
H
Hakan family_with_children tr
10
Pros:

teşekkür ederim

2026-06-01 via Nuitee
O
Osman extended_group tr
7
Gayet yeterli
Pros:

Havaalnına yakın , yani amaca uygun. Ücretsiz park ve kahve çok iyi . Odalar gayet yeterli

Cons:

Kahvaltı tabiki

2026-05-31 via Nuitee
K
Kikugumo solo_traveller jp
8
Friendly staff
Pros:

Kelvin at the front desk was super friendly. We called to ask about the shuttle bus and he patiently explained where to wait for the shuttle at the airport.

Also, we lost an item in an Uber ride and the hotel very graciously accepted delivery of the item even before we checked in. We were very grateful for the exceptional service and hospitality provided.

Cons:

Rooms were a bit dated but not unbearable

2026-05-31 via Nuitee
T
Tetuarii couple fr
10
2026-05-30 via Nuitee
D
Dra. Virginia solo_traveller ar
8
Pros:

La cercanía del aeropuerto

2026-05-30 via Nuitee