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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Kid-friendly buffet
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Located near LAX and offering free airport shuttles, the hotel provides easy access to both the airport and the city center. Guests can enjoy modern rooms with free WiFi and HDTV, along with a complimentary breakfast buffet and on-site parking.
Business and Leisure Facilities
The hotel features a 24-hour business center for professionals on the go, as well as an outdoor swimming pool for relaxation and leisure during your stay.
Explore Nearby Attractions
Conveniently situated near Rodeo Drive, Disneyland, and Venice Beach, guests can easily access luxury shopping, theme parks, and beach activities. With Universal Studios and the LA Convention Center just a short drive away, there's something for everyone to enjoy in the area.
Book your stay at the LAX Airport Holiday Inn Express for a convenient and comfortable experience.
For the complimentary airport shuttle, upon arrival at baggage claim area guests should use the courtesy phone to call hotel for pick up.***
Please note: Complimentary parking with in and out privileges is for registered guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location is very near the airport.
The pool and complimentary breakfast was great. On top of that the customer service was excellent. Also 12 pm check out was nice.
Awesome staff (shoutout to Kelvin and Martha!) The pool/hot tub were fantastic. However, the stay was heavily impacted by major operational flaws. Out of two elevators, only one works and is shared by guests and housekeeping carts. Staying on the sixth floor meant waiting through multiple full cars. Worse, the elevator broke down and trapped people three times in a single night, requiring the fire department. On top of that, the free breakfast was identical every day for six days (eggs and sausage, no advertised bacon). Great service, but needs urgent fixes.
Location
Elevator broken upon arrival. 35 minutes to check in. Handicapped could not use the stairs.
Free breakfast & convenient to where I wanted to go around LA.
Only one elevator working the entire stay - and a slow elevator at that.
Colazione continentale, quindi molto varia. L'aeroporto è vicino e loro forniscono una navetta gratuita da e per l'aeroporto. L'esperienza è stata positivissima su tutto, pulizia, ampiezza camera e gentilezza dello staff.
Nulla
Everything
The staff were very pleasant and helpful
Breakfast was good
The sound proofing was not great hence you could hear noise from traffic and planes
Response to requests via booking.com also went unanswered
We had a wonderful stay at this hotel. We were very satisfied with the cleanliness of our room. It was spotless, comfortable, and well-maintained throughout our stay.
The staff were respectful, professional, and always willing to help. Whenever we had a concern or request, they responded promptly and made sure it was addressed right away, which made our stay even more enjoyable.
We would especially like to recognize Soufiane and Kelvin for their exceptional customer service. They were courteous, attentive, and went above and beyond to ensure our concerns were accommodated immediately. Their dedication and hospitality truly made a positive difference during our stay.
Thank you for providing such excellent service. We would gladly stay here again and highly recommend this hotel to others.
Friendly staff and location and clean.
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