Garner Hotel Murfreesboro West by IHG

Hotels
Garner
7 (172 reviews)
165 Chaffin Place , Murfreesboro , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Ongoing renovations
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
5.75
Multiple mentions of cleanliness issues, particularly with elevators and bathrooms.
Service
8.75
Check-in staff was mentioned as awesome and super friendly, indicating good service.
Location
7.75
Standard quality for this hotel tier, as no specific sentiments were expressed.
Room Quality
6.75
Room was mentioned as fairly clean but with several maintenance issues like a rusty bathtub and a toilet not flushing.
Amenities
5.75
Continued renovation and limited amenities such as no refrigerator or coffee maker noted.
Value for Money
7.75
Standard quality for this hotel tier, no specific sentiments mentioned.
Food and Beverage
5.75
Breakfast options were very limited, with several negative remarks about the food.
Overall Experience
7.75
Overall stay was tolerable despite significant renovation challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:14

Property Description

Convenient Location near Stones River National Battlefield
Holiday Inn Express Murfreesboro Central offers a prime location just 1 mile away from the historic Stones River National Battlefield. Explore the rich history of the area and enjoy easy access to nearby attractions.

Comfortable Rooms with Modern Amenities
Relax in spacious rooms equipped with convenient amenities such as free Wi-Fi, a 32-inch flat-screen TV with HBO, microwave, refrigerator, and coffee maker. The contemporary design, desk, seating area, and sofa bed in select rooms ensure a comfortable stay.

Delicious Continental Breakfast and Recreational Facilities
Start your day with a satisfying continental breakfast featuring cinnamon rolls, omelets, and biscuits. Unwind by the outdoor pool, stay active in the gym, or explore the nearby Old Fort Golf Course.

Book your stay at Holiday Inn Express Murfreesboro Central for a memorable Tennessee experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Nov 12, 2025 until Sun, May 31, 2026
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 172 reviews
Cleanliness: 5.75
Service: 8.75
Location: 7.75
Room Quality: 6.75
Amenities: 5.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 7.75
G
Garrett solo_traveller us
8
2026-05-01 via Nuitee
M
Melissa family_with_children us
8
Great stay, nicely updated
Pros:

We were nervous based on the previous reviews, but we had a great experience. The renovation made it feel clean and refreshed. Our door was a bit hard to close/open, but overall it was a nice stay. We chose this hotel due to the option of a two double beds and 2 pull out couches in one room for our family. Our boys loved the two large TVs in the room.

Cons:

A microwave in the room would have been nice.

2026-04-27 via Nuitee
J
James couple us
10
Pros:

Clean and friendly

2026-02-10 via Nuitee
S
sue couple us
4
Wish we had stayed someplace else.
Pros:

The lobby was well maintained and the room was fairly clean.

Cons:

Did not realized the site was under renovation, no signage, only one elevator worked and that elevator was filthy. The elevator stopped on every floor when it descended and we were on the fourth floor and it was annoying to use and wait for the elevator. Tools and equipment were everywhere. The lobby and breakfast areas were clean and well maintained, But the breakfast was very limited. The room was okay, shower was not very clean. obvious that they are updating, but not the quality we expect from IHG properties.

2025-12-18 via Nuitee
J
Jason family_with_children us
3
Pros:

The only thing I liked was the bed was comfy

Cons:

Everything the hotel was under construction, elevator was slow, breakfast was only eggs or oats, the toilet in our bathroom was not set level. Had shampoo, conditioner, and body wash bottles but we're empty.

2025-10-27 via Nuitee
E
Elizabeth
2
Pros:

I checked in and then left.
The elevator wasn’t working not that big of deal. The bottom of the bath tub was rusty , the toilet wouldn’t flush the closet door fell off on my hand and also had someone’s clothing hanging in it.
I was in town for a funeral for a 21 year old family member. I would love to have a refund. The place is not ready for guest.

2025-09-28 via Nuitee
A
Amy family
6
Pros:

The property is about to undergo a much needed renovation.

2025-09-15 via Nuitee
R
Rob partner
8
Pros:

The staff was super friendly and the rooms were clean. Obviously there were renovations going on, which meant it was a bit of an unusual stay, but it was tolerable all things considered. Only things I wasn't super thrilled about were the lack of cable television (I had to cast YouTube TV using the free wifi) and that the elevator felt very sketchy, almost like it was about to break.

Overall, a good stay, but I hope it will be better after renovations are complete.

2025-09-03 via Nuitee
T
Terry partner
4
Pros:

Property is undergoing remodeling. Many rooms have no refrigerator, ice bucket, cups, or coffee maker. Hallways are cluttered and dirty. Pool is not in service. Web site does not show any of this.

2025-08-15 via Nuitee
J
Justin partner
6
Pros:

Check in staff was awesome, we got a double queen room but booked a king suite, construction wasnt their fault but wasnt listed, stuff sitting everywhere couldnt get off the elevator without moving my own furniture around, breakfast option minimum, no coffee in rooms just a microwave with minimal sitting, 1 tv channel that was it, lamps and outlets didnt all work, and wires hanging out of the wall glad we didnt have more than a couple days. Beds were soft

2025-07-28 via Nuitee
M
Matthew family_with_children
4
Pros:

This property is currently being actively renovated, pool is closed, gym is closed, elevator barely works. All which I didn’t know or I would have stayed somewhere else during peak summer season.

2025-06-29 via Nuitee
S
Shane review category business travellers us
1
Don’t risk it.
Pros:

Nothing.

Cons:

Room given was a double and should have been a king. Clerk was rude when I asked for it to be corrected it. The room finally given was filthy. Pool hadn’t been cleaned the entire season. The lobby smelled horrid. I immediately checked out after being there 20 minutes and stayed elsewhere.

2025-06-06 via Nuitee
D
David family
2
Pros:

Absolutely filthy. Will not stay again.

2025-06-05 via Nuitee
S
SIYOUNG family
6
Pros:

The atmosphere is not good during remodeling.

2025-06-05 via Nuitee
D
Dyer family with young children us
3
Poor
Pros:

The Location

Cons:

The mold in the room and the construction going on at the hotel.

2025-05-18 via Nuitee
A
A7347FAdominict Family
2
WARNING- DO NOT GO HERE
Pros:

It is under construction so things are falling apart here. We made reservations a day in advance and when we arrive, NONE of the sheets were washed and the bathroom had a musty and unclean smell.

To note, I found some skit marks in my sheets when I arrived. The following picture is attached

2025-04-28 via Tripadvisor
M
Maria review category business travellers us
1
Horrible / disgusting
Pros:

Nothing

Cons:

It was very dirty , bathroom floor was covered in urine hasn’t been cleaned / mopped in weeks or months
Found a cut toe nail in my sheets
Never did it say they were doing construction on this facility

2025-04-28 via Nuitee
H
Hubert
10
Pros:

Breakfast buffet

2025-04-06 via Nuitee
D
Diana family
6
Pros:

The room was clean. The upkeep of the place was subpar if best. Breakfast was lacking. But the price was very good.

2025-04-05 via Nuitee
B
Beth family with young children us
2
Very poor
Pros:

Ac didn't work, room wasn't very clean, hallways to the elevator was always dirty

2025-04-02 via Nuitee