Howard Johnson by Wyndham Phoenix Airport/Downtown Area

Hotels
Howard Johnson
4.6 (518 reviews)
4120 East Van Buren , Phoenix , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cozy bed
Spacious bathroom
Nice TV
Friendly staff
Cons:
Dirty rooms
Unsafe neighborhood
Poor amenities
High prices

Categories

Cleanliness
2.68
Multiple mentions of dirtiness and mold, indicating a significant issue with cleanliness.
Service
7.15
Mixed feedback on service; some guests found staff pleasant, while others faced issues.
Location
4.69
Frequent mentions of bad neighborhood and unsafe surroundings.
Room Quality
3.64
Issues with room conditions; many complaints about maintenance and comfort.
Amenities
4.17
Lack of basic amenities and poor room facilities reported.
Value for Money
3.13
Overpriced considering the quality and safety concerns reported.
Food and Beverage
4.68
No breakfast provided despite claims, contributing to poor reviews.
Overall Experience
6.65
Negative experiences outweigh positive sentiments, leading to an unfavorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:33

Property Description

Convenient Location near Airport
Situated just 1 mile from Sky Harbor International Airport, Howard Johnson Airport in Phoenix offers a convenient stay for travelers. The hotel's proximity to the airport ensures a stress-free arrival and departure experience.

Amenities for Comfortable Stay
Guests can enjoy an outdoor swimming pool, free Wi-Fi, and complimentary coffee and juice each morning. The spacious guest rooms are equipped with essential amenities including a small fridge, microwave, and tea/coffee-making facilities for added convenience.

Easy Access to Attractions
With the Phoenix Light Rail and Sky train just 2 blocks away, exploring Central Phoenix is a breeze. Discover popular attractions like the Phoenix Zoo, Arizona State University, and Sun Devil Stadium, all within a short drive from the hotel.

Book your stay at Howard Johnson Airport for a relaxing and enjoyable Phoenix getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.6
Based on 518 reviews
Cleanliness: 2.68
Service: 7.15
Location: 4.69
Room Quality: 3.64
Amenities: 4.17
Value for Money: 3.13
Food and Beverage: 4.68
Overall Experience: 6.65
M
Molnar solo_traveller sk
8
Pekny vylet do centra a okolia
2026-02-14 via Nuitee
E
Estrada extended_group us
3
2026-02-10 via Nuitee
O
Othneil family_with_children us
1
Pros:

I like nothing about the room.

Cons:

It smells like roaches with plug-in cover up sents..... plus the bed iches.

2026-01-29 via Nuitee
J
Joycelyn couple us
7
Nice and sweet
Pros:

N/A

2026-01-29 via Nuitee
A
Amy solo_traveller us
5
Worked for a quick overnight
Pros:

Close to airport

Cons:

Significant floor rot in my room, sheets were stained and torn, dead bugs

2026-01-23 via Nuitee
G
Grandshine family_with_children us
1
Pros:

Nothing

Cons:

The first room I was given had cockroaches. The 2nd room had ants in the bathroom eveytime evening when returning our key would not work when housekeeping as cleaning the room they were smoking Marijuana in our room. I will never stay there again. It was horrible.

2026-01-23 via Nuitee
A
Abid solo_traveller us
1
2026-01-19 via Nuitee
I
Isom couple us
1
They double charged me and tell me the charges will be refunded… never staying here again!
Pros:

Nothing

Cons:

Younger staff at front desk during the day likely scamming customers that pay with a card. Please be careful and keep an eye on your transactions. One unit there is obviously drugs being sold out of and the staff hanging out at that unit. Late night staff two women who seem to be high on something!

2026-01-15 via Nuitee
A
Antonio solo_traveller us
7
2026-01-15 via Nuitee
T
Tiffany solo_traveller us
1
Filthy old needs to be updated
Pros:

Nothing

Cons:

Dirty the AC didn’t work when I got there

2026-01-15 via Nuitee
S
Salvador solo_traveller us
1
Horrific
Pros:

The owners are very petty and seem to be slumb lords

Cons:

They pay their employees under the table

2026-01-04 via Nuitee
P
Patricia family_with_children us
7
2026-01-03 via Nuitee
C
christophe couple fr
1
Inimaginable
Pros:

Rien horrible photos correspondant pas à celle qui sont sur booking chambre sale pas de petit déjeuner

Cons:

Tous
Sale bruyant chambre avec petit déjeuner mes aucun petit déjeuner à part café

2026-01-03 via Nuitee
J
Jada solo_traveller us
1
Waste of money
Pros:

Cozy bed.

Cons:

I asked them to change rooms when I first got there . They told me I couldn't. The door was hard to open and I had to literally plunge my whole arm into it just to get it open. On my last night there the door and part of the wall cracked all over the place , I scraped my hand up. They changed my room on the last night there and I got my deposit back. Mind you I've stayed here before and never had any problems but that was my last time ever booking there.

2026-01-02 via Nuitee
A
A couple us
5
2025-12-09 via Nuitee
Z
Zayas family_with_children us
5
Pros:

No hot water staff was really nice

Cons:

No hot water drug area

2025-12-06 via Nuitee
S
Solis family_with_children us
10
2025-12-06 via Nuitee
T
Thompson couple us
9
2025-12-06 via Nuitee
A
Angelica couple us
1
Will never stay on this property!
Pros:

Nothing was good about the property. Old dirty, from inside the room there was a crack on the side of the door. So unsafe. People outside the building on bikes and dirty. The room smell so we left the building!

Cons:

Dirty everywhere, old needs to be updated. Bad management, looked so unsafe!

2025-11-13 via Nuitee
S
Sawyer extended_group us
2
Save yourself stay somewhere else
Pros:

Rooms were mostly clean

Cons:

Bad neighborhood. Car alarms going off all night. My friend had a woman knocking at his door repeatedly at 11:30pm. The shower in my room also wouldn’t get hot. Don’t stay here unless every other room in town is booked

2025-11-10 via Nuitee