Hampton Inn West Des Moines Lake Drive

Hotels
•
Hampton Inn
9 (350 reviews)
7060 Lake Drive , West Des Moines , US
+1 515-223-4700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Dirty room
Rude staff
Plumbing issues

Categories

Cleanliness
7.31
The room smelt like a wet dog and was dirty. Bed looked like sheets hadn’t been changed and the room was falling apart.
Service
9.99
Everyone who works there is very nice. The front desk was very accommodating.
Location
9.82
Convenient location for business travelers, with a lot of food options around.
Room Quality
7.77
Plumbing issue reported and various complaints about cleanliness.
Amenities
9.29
Breakfast options were generous, and the indoor pool was a plus.
Value for Money
9.25
Standard quality for this hotel tier.
Food and Beverage
9.81
Fantastic breakfast and a good selection.
Overall Experience
8.77
Standard experience with highlights in service and food options but major cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Convenient Location
Located just off motorway I-80, the Hampton Inn Des Moines-West is strategically situated near shopping centers, corporate offices, and local attractions, making it the perfect hub for both business and leisure travelers.

Modern Amenities
Experience a comfortable stay with modern in-room amenities, including signature Cloud Nine beds for a restful night's sleep. The hotel also provides a 24-hour business center and complimentary wireless internet access for added convenience.

Nearby Attractions
Explore the nearby Jordan Creek Town Center with its plethora of shops and restaurants, or easily access major corporate offices like Citigroup and Wells Fargo. With so much to offer, the Hampton Inn Des Moines-West ensures a memorable stay for all guests.

Book your stay now at the Hampton Inn Des Moines-West for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

9
Based on 350 reviews
Cleanliness: 7.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 9.29
Value for Money: 9.25
Food and Beverage: 9.81
Overall Experience: 8.77
L
Lloyd • family_with_children • us
8
2026-10-20 • via Nuitee
C
Chickonoski • extended_group • us
8
2026-10-19 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-10-19 • via Nuitee
C
Charlotte • couple • us
8
2026-10-13 • via Nuitee
D
David • extended_group • us
10
Pros:

The continental breakfast was outstanding!!!

Cons:

All good.

2026-10-12 • via Nuitee
D
Deidre • solo_traveller • us
8
2026-10-08 • via Nuitee
M
MARGARET • couple • us
9
Great
Pros:

Tasty, warm, good choices

2026-09-10 • via Nuitee
D
Debbie • couple • us
3
Would NOT stay there again
Pros:

Ok

Cons:

Room not very clean. Musty smell

2026-09-10 • via Nuitee
V
Vicki • family_with_children • us
9
Good rest in a comfortable bed at this hotel with lovely, gracious staff (all of them!)
Pros:

Great location and spacious breakfast area. Comfortable bed for sleeping.

Cons:

Two things: the King room was lovely in size but only had one desk chair. We thought it was weird to have so much space, a king size bed (clearly for two people) and one (small, not that comfortable) chair.
The toilet was so low to the ground. Most bathrooms we've been in lately (not only accessible) have at least a mid-height toilet.

2026-09-10 • via Nuitee
C
Cindy • solo_traveller • us
8
2026-09-01 • via Nuitee
J
jenniferlC42BN • Family
10
Clean, Comfortable and Family-Friendly
Pros:

We had a really nice stay at the Hampton Inn. Everything was very clean, and the staff was friendly and welcoming. My grandson especially enjoyed the pool, which was a big hit! Breakfast was decent and had enough options to get our day started. Overall, it was a comfortable, pleasant stay and we would definitely stay here again.

2026-08-29 • via Tripadvisor
C
Cathryn • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Seaside21656825072 • Family
10
Incredibly grateful
Pros:

" We were deeply impressed by how the management handled our family emergency during our recent stay. The team was incredibly nice, deeply accommodating, allowing us to leave a day earlier than planned. Their genuine care and empathy during a crisis meant so much to our family. Exceptional customer service!

2026-08-17 • via Tripadvisor
3
380mikek • Solo travel • Willmar, Minnesota
10
Awesome Stay
Pros:

There are already so many positive reviews for the W Des Moines Hampton Inn so I am just agreeing/backing up all of those great reviews. I enjoyed my stay and highly recommend this hotel. Everything was wonderful as far as a clean room, comfy bed and excellent breakfast. The staff is friendly and they do a wonderful job keeping up the hotel and a plentiful breakfast.

2026-08-16 • via Tripadvisor
K
Kurt • couple • us
10
2026-08-15 • via Nuitee
A
andyhL1425WJ • Family
10
Definitely recommend
Pros:

Very nice room. Hotel was clean and quiet. Staff was friendly. Great breakfast. Convenient location to interstate.

2026-08-11 • via Tripadvisor
B
B4377WVsebastiand • Couples
10
Great experience.
Pros:

Excellent everything. Beautiful room. Excellent breakfast and breakfast area.
Clean friendly
Easy access.

2026-08-11 • via Tripadvisor
L
L8360SLjenniferj • Family
10
Fabulous & affordable
Pros:

Great staff, very nice and accommodating. Pool was great. Fabulous free breakfast!

2026-08-08 • via Tripadvisor
J
Jennifer • solo_traveller • us
9
2026-08-04 • via Nuitee
M
maryjoj175 • Family
10
Great customer service
Pros:

We've stayed at this location multiple times over the years. Lilia, the attendant at breakfast, remembers us every time, even when it's been a year between visits. The breakfast is always wonderful as well.

2026-07-29 • via Tripadvisor