Claris Hotel & Spa GL, a Small Luxury Hotel of the World

Hotels
Derby Hotels
8.8 (741 reviews)
Pau Claris, 150 , Barcelona , es

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room issues
Service shortcomings

Categories

Cleanliness
8.94
General positive sentiment regarding cleanliness, although one review noted a few issues.
Service
9.41
Several reviews praised the helpfulness and kindness of the staff, particularly mentioning Márcio and others.
Location
9.45
Many guests appreciated the excellent location of the hotel, close to major attractions.
Room Quality
8.4
Mixed reviews with some praising room size and comfort, while one noted issues with sound proofing and decor.
Amenities
8.43
Some amenities were well received, but there were concerns over some being unavailable during the stay.
Value for Money
8.39
Some guests felt the hotel didn't fully meet the expectations of a 5-star experience.
Food and Beverage
8.44
Breakfast was described as good but not exceptional, with room for improvement.
Overall Experience
8.91
Overall positive feedback but marred by a few critical comments regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:59

Property Description

Luxurious Rooftop Pool with City Views
Experience the breathtaking city views from our rooftop pool at Claris Hotel & Spa GL, situated on Barcelona’s prestigious Passeig de Gràcia Boulevard. Enjoy a relaxing swim while taking in the vibrant surroundings.

Unique Art Collection and Specialit Monument Status
Immerse yourself in the beauty of over 400 original pieces of art displayed throughout our hotel, housed in a converted 19th-century palace. The fusion of classicism and modernity creates a truly special ambiance, complemented by free entry to the Barcelona Egyptian Museum.

Gourmet Dining and Cultural Proximity
Indulge in gourmet Mediterranean cuisine at Terraza del Claris Restaurant or savor Japanese gastronomy at Os-kuro Sushi & Robata Restaurant. With a prime location near iconic landmarks like Gaudí’s Casa Batlló and La Pedrera, immerse yourself in the culture and beauty of Barcelona during your stay.

To book your unforgettable stay at Claris Hotel & Spa GL, reserve now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

Access to the Spa is only allowed to clients who book a treatment.

Please note that the Accepted credit cards are: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 35.20 per day.

Location

Guest Reviews

8.8
Based on 741 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
D
Dave couple gb
10
2026-06-04 via Nuitee
P
PaulB659 Couples Driggs, Idaho
10
Truly a five star experience…
Pros:

We can’t praise all of the staff enough. This includes the gentlemen at the front door who greeted us and helped us with taxis during our stay, the front desk team who helped answer questions and made restaurant suggestions, the upstairs bar staff, housekeeping, and all of the breakfast staff. We want to specifically call out Lydia and Osama who went above and beyond to help us at check in tofind the ideal room upgrade for a very reasonable additional cost. Breakfast at the hotel was so delicious every day, and our dinner at the Japanese restaurant was amazing! We loved the hotel and its decor, the staff, location, our room, and the roof top pool. Truly a five star experience all the way around. Highly recommend it.

2026-05-30 via Tripadvisor
M
Meiya family_with_children es
8
2026-05-30 via Nuitee
C
Cengiz couple tr
10
2026-05-25 via Nuitee
J
jaughtman Couples
10
5 Star
Pros:

One of the best Hotel experiences I have had in Europe. The staff there is simply outstanding.

2026-05-23 via Tripadvisor
D
Danielle extended_group gb
10
2026-05-23 via Nuitee
I
IMAN solo_traveller il
1
Pros:

המיקום היה טוב

Cons:

I arrived at the hotel with my two sons, aged 19 and 13, at around 11:00 PM. Upon arrival, we were given two rooms that did not match the reservation we had made in advance. We were promised that the rooms would be changed the following day.

The next day, when we returned to the reception, the staff claimed they had tried to contact me regarding the room change, but I did not receive any calls or messages, even though my phone was available for international calls throughout the trip.

Unfortunately, the attitude of the reception staff, especially an employee named Karina, was extremely rude, disrespectful, and aggressive. Despite the hotel’s mistake, we were asked to pay an unreasonable extra charge in order to receive the rooms we had originally booked. In the end, I was forced to pay an additional 400 euros.

For two days, we were unable to enjoy our vacation because we spent most of our time waiting and repeatedly returning to the lobby after being told different times for when the rooms would be ready. Even after being promised the rooms at 12:00 PM, we ended up waiting until 6:00 PM before finally receiving them. My sons were very upset and frustrated by the entire experience.

On our last day, since our flight was at night, we asked to keep only one room for a few extra hours. We were charged an additional 200 euros for this, which I paid, and even asking for a few extra minutes to organize ourselves resulted in more demands for payment.

This was my third stay at this hotel, which makes this experience even more disappointing. I have never encountered such a poor level of service, especially from the lobby and reception staff. Overall, this experience caused us significant stress and completely affected our vacation.

2026-05-23 via Nuitee
Y
YUSUF couple tr
8
2026-05-23 via Nuitee
B
bigmalaka Couples
10
Vacation
Pros:

The hotel was absolutely beautiful, great location for shopping and sightseeing, just a short drive away. The hotel staff was extremely friendly and did what they could do to accommodate our requests.
The restaurant was absolutely wonderful, great food. very friendly. wonderful atmosphere.

2026-05-19 via Tripadvisor
G
Global750747 Solo travel
10
Outstanding Dining at La Terazza del Claris!
Pros:

La Terazza del Claris offers an exceptional rooftop dining experience. The meal was delicious, with each dish showcasing fresh ingredients and remarkable flavor. The highlight was the service by Jose and team, who were attentive and genuinely committed to ensuring a fantastic experience. Highly recommend this restaurant for anyone seeking quality food and excellent service!

2026-05-19 via Tripadvisor
G
georgioe849 Couples
10
Worth the price. Highly recommended
Pros:

VIP breakfast was amazing. Our server Mario was the best! Very attentive and professional .

2026-05-19 via Tripadvisor
H
Humberto couple br
10
2026-05-18 via Nuitee
J
juanhA856GT Family
10
Probably the best service I have received
Pros:

I have traveled extensively, and Claris Hotel Barcelona has in my opinion. The best service I have received..
The welcome at the check-in was seamless, everyone, smiling, they went above and beyond to make sure our stay was super pleasant.
They speak excellent English, which in Spain is not so common.
The rooms are super comfortable, the towels are huge, shampoo is great.
Mini bar is complementary,
We look forward to come to Barcelona again.

Congratulations to all the Claris Hotel team

2026-05-15 via Tripadvisor
D
damien family_with_children fr
3
Très décevant à part l’emplacement
Pros:

L’emplacement

Cons:

Les équipements bas de gamme, la literie indigne même d’un 3 étoiles. Cet hôtel ne mérite en aucun cas les 5 étoiles

2026-05-15 via Nuitee
G
guy solo_traveller be
10
Pros:

kindness of all the people working in the hotel
very good breakfast
location of the hotel

2026-05-13 via Nuitee
Y
Yury extended_group ru
4
Cons:

Произошло двойное списание средств с карты.
Деньги до сих пор не вернулись!
Каменный век.

2026-05-12 via Nuitee
J
James solo_traveller us
9
2026-05-11 via Nuitee
K
K2235UWangelaw Couples
10
Barcelona Luxury Escape
Pros:

Claris Hotel & Spa was an exceptional stay from beginning to end. As Diamond Members, we were warmly welcomed and received a beautiful room upgrade, which made the experience feel even more special.

The hotel is elegant, comfortable, and perfectly located for enjoying Barcelona. The service was polished and professional while still feeling warm and personal. Every detail, from the room to the amenities, reflected the quality and sophistication you would expect from a five-star property.

The spa experience was also outstanding. I had the Mayan Secret treatment, and it was absolutely amazing. It was relaxing, luxurious, and the perfect way to unwind after exploring the city.

Claris Hotel & Spa is a standout property and a wonderful choice for anyone looking for a luxury stay in Barcelona with excellent service, comfort, spa amenities, and location. Highly recommend!

2026-05-06 via Tripadvisor
E
Emre couple tr
10
2026-05-06 via Nuitee
J
Jonathan couple gb
8
Excellent hotel in great location with great staff.
Pros:

Great staff, great location, great roof top cocktails!

Cons:

Ever so slightly dated. Not really an issue.

2026-05-04 via Nuitee