Baymont by Wyndham Helena

Hotels
•
Baymont Inn & Suites
8 (1138 reviews)
750 Fee Street , Helena , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Hot tub and pool problems
Maintenance needed

Categories

Cleanliness
6.25
Multiple reviews noted issues with cleanliness and maintenance in rooms and bathrooms.
Service
9.25
The staff were frequently described as friendly and helpful.
Location
8.75
Several guests mentioned the convenient location of the hotel.
Room Quality
7.75
While some rooms were comfortable, others showed signs of wear and needed repairs.
Amenities
7.25
Issues were reported regarding the hot tub and pool; however, some positive mentions of the amenities overall.
Value for Money
8.25
Generally considered good value for the prices; some issues with quality observed.
Food and Beverage
8.25
Breakfast received positive remarks, though some reviews indicated room for improvement.
Overall Experience
8.25
Overall, guests enjoyed their stay and mentioned returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:47

Property Description

Location and Nearby Attractions
Baymont Inn & Suites Helena is conveniently located near historic sites like the Montana Historical Society Museum and shopping at Capital Hill Mall. Explore Last Chance Gulch Pedestrian Mall and other local attractions just a stone's throw away.

Comfortable Accommodation
Relax in well-appointed guest rooms with amenities like cable TV, microwaves, and refrigerators. Upgrade to suites for extra space and request non-smoking rooms for added convenience.

Amenities and Activities
Enjoy free high-speed Internet, an indoor pool, and a hot tub during your stay. Start your day with a complimentary hot breakfast before heading out to explore nearby lakes, museums, and parks. Don't miss the scenic drive to Lewis and Clark Caverns State Park or the proximity to Glacier and Yellowstone National Parks.

Book your stay at Baymont Inn & Suites Helena now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please Note: Dogs are the only pets accepted at the property. Guests bringing pets are subject to a nightly fee per pet. Please contact property for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1138 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
M
Megan • couple • us
10
2026-04-18 • via Nuitee
D
Dan • couple • us
8
Always cheerful staff.
Pros:

Always a pleasant stay

Cons:

Parking is sometimes a pain. Somehow I was double charged for my room but they fixed it later that week.

2026-04-15 • via Nuitee
S
Sunniva • solo_traveller • us
8
Cons:

Breakfast is

2026-04-06 • via Nuitee
A
Aryk • family_with_children • us
6
Pros:

Staff the bathrooms are great beds are comfy clean floors not so much ha8rdryer didn't work and there was exposed wires and 2 outlets didn't work

2026-04-05 • via Nuitee
B
Barry • family_with_children • ca
8
Staff was friendly, hotel is a bit dated but clean. Would recommend.
Pros:

Breakfast had eggs, yogurt and carbs. Was hot and clean.

Cons:

Hot tub was out of service. Not listed as out of service on their website.

2026-04-04 • via Nuitee
C
Chels921318 • NONE
2
Dirty and unprofessional
Pros:

One of the dirtiest places I’ve ever stayed at. There was dirt and grime all over the floors. The bathroom ceiling was covered in mold. The phone and its cord was covered in some red substance. Although it was a nonsmoking room, it wreaked of cigarettes (we don’t smoke). I asked when checking in if the pool was open because I saw the tape around the hot tub, it was open. The front desk lady said it would be warm in a couple hours. We went and got dinner, came back and went to the pool. It was FREEZING! My kids still enjoyed it but I wasn’t getting in a cold pool. The staff was a little unprofessional. The manager at breakfast was talking badly about the guy that set up the breakfast. Everyone in my house is currently sick and I blame this place. Overall, not a place I will ever be staying again. I would really like my money back. $179 down the drain.

2026-04-03 • via Tripadvisor
D
Deana • family_with_children • us
10
2026-04-03 • via Nuitee
M
Michael • couple • us
7
Pros:

Got a good sleep

2026-04-02 • via Nuitee
T
Tyler • family_with_children • ca
8
2026-04-01 • via Nuitee
C
Casman • couple • us
10
Would stay again.
Pros:

The hot tub, the breakfast, the friendly staff, the clean room.

Cons:

There wasn’t anything

2026-03-31 • via Nuitee
M
Margaret • family_with_children • us
7
Easy place to find
Pros:

It was good. We enjoyed it.

Cons:

The hot tub out of order. We like to sit and relax in them.

2026-03-30 • via Nuitee
D
DeShawnte • couple • us
10
2026-03-30 • via Nuitee
H
Heather • couple • us
1
Never again will I stay there
Pros:

It was in good location

Cons:

It was dirty and very uncomfortable beds. Breakfast was awful. Not much for seating in the room and the tv was in a bad place . The hot tub was broken .

2026-03-30 • via Nuitee
M
Michael • family_with_children • us
9
Good place to stay.
Pros:

Clean, comfortable, big bathroom and goog breakfast.

Cons:

Hot tub was broke and the pillows weren't the best.

2026-03-30 • via Nuitee
R
Rebecca • family_with_children • us
4
Aging motel with a good location and receptionist, but questionable cleanliness and cigarette smell
Pros:

The staff at the Baymont were friendly and willing to help. Although the hot tub was out of order when we stayed, my kids had a lot of fun swimming in the pool. The surfaces in the room seemed clean, the bed was comfortable enough, and the provided toiletries what you would expect. Although in general the breakfast was mediocre, I appreciated that they provided instant oatmeal, Wheat Montana bread, and plenty of milk. The location is very convenient.

Cons:

The hotel is definitely showing its age, with cracks in the tiles and paint in the room and stained porcelain in the tub. That by itself is only a cosmetic issue; of greater concern were the complete lack of cleanliness of the floor (my children, while playing, found a pair of socks under the bed, loose pieces of ancient gummies and chiclets by the dresser, and a cigarette butt under the heating/cooling unit) and the pervasive stench of cigarette smoke in our room despite the "no smoking" sign on the door. The sink drained extremely slowly because the drain plug was stuck; often one of us had to stick our hand in the dirty water to wiggle the drain plug. (We didn't ask for another room because I knew from the receptionist's conversation with us that the hotel was full that night.) When we arrived in the room there was neither shower curtain nor bathtub plug in the bathroom, although the front desk did kindly provide us a shower curtain upon request.

2026-03-24 • via Nuitee
K
Ken • couple • ca
5
Pros:

Check-in was very quick and staff was friendly. While there appeared to be no other people checked in I requested a room near the entrance and was informed none were available. I did obtain a room at the rear of the building near an entrance to the parking lot. The back of the building appeared to have been sprayed with some type of deodorant to mask some other odor. The room has stipple missing from the ceiling and cracks in the corner. During the night there was numerous movement of people through this rear entrance.
I have stayed at this property in the past, however, it requires some maintenance and more staff awareness of what is going on during the late evening hours. Check-out staff were non verbal and distant.

2026-03-22 • via Nuitee
E
Elizabeth VDB • couple • us
10
2026-03-21 • via Nuitee
K
Kelly • couple • us
7
2026-03-19 • via Nuitee
D
Destiny • family_with_children • us
7
Pros:

I loved how friendly the front desk ladies were and how they interacted with my kiddos!

Cons:

I was bummed that the pool was freezing cold and the hot tub was down.

2026-03-18 • via Nuitee
R
Redwood • couple • ca
4
Pros:

Bed is comfortable, room was fine.

Cons:

Noise Factor - way too much noise. The room above us had guests who were way too noisy and t.v. volume from room next door was too loud.

2026-03-17 • via Nuitee