Country Inn & Suites by Radisson, Roanoke, VA

Hotels
•
Country Inn & Suites by Radisson Americas
8.7 (5004 reviews)
7860 Plantation Road , Roanoke , US
+1 540-491-4621

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, updated rooms
Friendly, helpful staff
Convenient location (near highway and restaurants)
Comfortable beds and spacious rooms
Free/varied breakfast
Fast/efficient check-in
Safe and secure
Quiet for many rooms
Cons:
Bathroom cleanliness issues (black mold, missing soap)
Thin walls and noise from neighboring rooms or road
Breakfast quality and limited protein options
Unresolved promised discount/refund
Maintenance problems (fan not working, pool upkeep)
High price/poor value for some guests
Odd coffee taste/poor coffee setup

Categories

Cleanliness
7.8
Mixed: many guests praise very clean and updated rooms, but multiple reports of bathroom issues (black mold, unclean bathroom, missing soap, cheap towels) and pool maintenance concerns lower the score.
Service
9.8
Strongly positive: staff repeatedly described as friendly, polite, accommodating and efficient at check-in; one notable negative: difficulty obtaining a promised discount/refund from management.
Location
9.9
Very positive: convenient to the interstate, walking distance to restaurants (notably a Mexican restaurant), described as safe and secure; a few guests noted road noise but overall location is a major plus.
Room Quality
8.1
Generally comfortable: spacious rooms, comfortable beds and individual temperature control praised; tempered by thin walls, occasional HVAC/fan issues and other maintenance items.
Amenities
8
Mixed: breakfast and basic amenities are provided and appreciated, but complaints include coffee quality/setup, limited protein options at breakfast, pool upkeep and lack of hot tub.
Value for Money
8.2
Moderately positive: several guests report good value for the stay, but some found prices high and one guest experienced an unresolved promised discount, reducing perceived value.
Food and Beverage
8.6
Generally adequate: breakfast described as having good variety (yogurt, eggs, sausage, toast) and sufficient for early departures, though multiple comments criticize quality (odd-tasting coffee, overreliance on refined carbs, limited protein).
Overall Experience
9.2
Positive overall: most reviewers report a very good to excellent short stay—clean, comfortable rooms, friendly staff and great location—offset by occasional noise, cleanliness or maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Amenities
Experience comfort and convenience at the Country Inn & Suites Roanoke. Unwind in our heated indoor pool or stay productive in our on-site business center.

Modern Guest Rooms
Each room is equipped with a microwave, refrigerator, and other essential amenities to make your stay enjoyable. Enjoy entertainment with a cable TV and stay connected with free WiFi.

Delicious Breakfast and Nearby Attractions
Start your day right with a complimentary hot breakfast. Explore nearby attractions like Mill Mountain and the Blue Ridge Parkway, just a short drive away.

Book now for a memorable stay at our Roanoke hotel.

Important information:

Important Property Policy – Local Guest Restrictions & Deposit Requirement

To maintain a safe and comfortable environment for all guests, our property has implemented the following policies:
Local Guest Policy
We do not accept reservations from local residents. Locals are defined as anyone residing within a 60-mile radius of the hotel.

Exceptions may be made for guests experiencing verified emergency situations (such as house fires, displacement, or similar circumstances). These exceptions must be approved by hotel management and documentation or proof may be required at check-in.

Any reservations made by guests who fall within the 60-mile local radius without prior management approval will be subject to immediate cancellation. Refunds, if applicable, will be processed according to the third-party booking platform’s cancellation policies.

Incidental Deposit Requirement
An incidental deposit of up to $250 per stay is required at check-in for all guests.

The deposit may be paid by credit card or cash.

If paying with a credit card, the deposit will be authorized at check-in.

Please allow 7–10 business days after checkout for the authorization hold to be released by your financial institution.

We appreciate your understanding and cooperation with these policies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Guest Reviews

8.7
Based on 5004 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.9
Room Quality: 8.1
Amenities: 8
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 9.2
A
Alfred • extended_group • us
9
Difficult start, great short stay, difficulties in receiving promised discount.
Pros:

The check-in front desk attendant the night we arrived had a hard time getting our room opened and was gracious enough to give us another room after hours of trying to open the door and us waiting. She promised us a discount which made the wait bearable.

Cons:

I took too much of a struggle, numerous calls to get management to promise us a 20% discount which as of today 10/31/2026, I have not seen the "refund" on my credit card.

2026-10-31 • via Nuitee
S
Steven & Linda • family_with_children • us
10
2026-10-31 • via Nuitee
S
Stephen • couple • us
8
Cons:

Too close to road , noise

2026-10-30 • via Nuitee
C
Carol • extended_group • us
8
Pros:

Breakfast ready and good variety

2026-10-30 • via Nuitee
D
Diane • family_with_children • us
9
2026-10-29 • via Nuitee
L
Loic • family_with_children • be
8
Pros:

Great location and friendly staff

Cons:

Thin walls could hear people next door taking their shower at 4 in the morning

2026-10-29 • via Nuitee
S
Sibylle • solo_traveller • de
9
Sehr gut
Pros:

Angenehme Atmosphäre, sauber, gute Lage

2026-10-29 • via Nuitee
S
Sean • family_with_children • us
9
Cons:

The fan in our bathroom did not work.

2026-10-29 • via Nuitee
J
John • couple • us
10
2026-10-29 • via Nuitee
S
Steven & Linda • family_with_children • us
9
Nice, Clean, Comfortable, & Quiet
Pros:

The room was very spacious, quiet, and clean. There was a great Mexican restaurant right across the parking lot, so we did not need to drive out for supper. Check-in was fast and efficient..friendly staff made us feel welcome at the end of our long drive

Cons:

No complaints

2026-10-28 • via Nuitee
K
Karen • couple • us
4
Very disappointed
Cons:

There was black mold in the bathroom, there was no blanket , only a flimsy coverlet, cheap towels

2026-10-28 • via Nuitee
J
Jeanne • couple • us
5
Pros:

Location

Cons:

Kitchen area was terrible.

2026-10-26 • via Nuitee
J
Junyuan • extended_group • us
10
2026-10-26 • via Nuitee
J
Jason • family_with_children • us
10
2026-10-26 • via Nuitee
Y
Yehizkiyahu Amihay • couple • il
8
2026-10-26 • via Nuitee
C
CHIALI • family_with_children • us
9
2026-10-26 • via Nuitee
B
Bonnie • family_with_children • us
7
2026-10-26 • via Nuitee
L
Linda • couple • us
8
Best stay approve and beyond it’s market competitors
Pros:

Room was very clean . Didn’t care for coffee set up in room and the coffee in lobby was far away from the room. The room was quiet and I didn’t hear any of my neighbors. Beds were very comfortable and liked the individual temperature control .
All staff members were polite and helpful.

Cons:

The breakfast adequate . Everything was refined carbohydrates. Not sure what the eggs were made of? I know breakfast is a challenge. I would have eaten a boiled egg but don’t care for it cold. Perhaps protein bars might be considered .

2026-10-25 • via Nuitee
D
Deborah • couple • us
10
Stay was perfect. Loved the Mexican restaurant in walking distance.
Pros:

Convenient to many things. Safe. Secure.

2026-10-25 • via Nuitee
M
Molly • solo_traveller • us
6
Clean room, easy location, very noisy thin walls.
Pros:

Easy location right off the high way. Free breakfast. Clean room.

Cons:

The walls were paper thin. Heard the neighboring room at all hours of the night and conversations loud in the hallway first thing in the morning at like 6 am. Made it very hard to sleep. House keeping did not knock before trying to enter our room at 8 am.

2026-10-25 • via Nuitee