The Clermont London, Victoria

Hotels
9.4 (9684 reviews)
101 Buckingham Palace Road , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness could improve
Breakfast quality varied

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness was not up to 5-star standards.
Service
9.95
Numerous compliments about attentive and friendly staff.
Location
9.99
Highly praised for being conveniently located near major transport hubs.
Room Quality
9.44
Rooms described as comfortable and well-maintained.
Amenities
9.47
Good amenities mentioned, but lacking specific details in reviews.
Value for Money
8.93
Generally considered good value for a hotel of this rating.
Food and Beverage
8.98
Breakfast was mentioned positively, but with some room for improvement.
Overall Experience
9.95
Overall experiences were very positive with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Property Video

Guest Reviews

9.4
Based on 9684 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
M
Marcelo Raul • extended_group • ar
9
Excelente hotel para disfrutar Londres
2026-09-19 • via Nuitee
C
Christine • couple • gb
8
The hotel was lovely but room not very good
Pros:

The hotel and staff

Cons:

The bedroom we were allocated the bathroom did not have walk-in shower both being in our seventies was difficult in and out of bath. There also was a sloping roof at one end of bed that was dangerous if getting up in night hitting head

2026-09-19 • via Nuitee
B
Bianca • solo_traveller • au
10
Stunning classical hotel
Pros:

Stunning Victorian architecture! Brilliant breakfast buffets with a plethora of choices in beautifu rooms! Great position in the city, very central!l Arrived to a great birthday surprise of bubbles, cake, balloon and a hand written note! A gorgeous touch and very appreciated!

Cons:

Rooms are smallish! We had booked a twin room and they gave us a double bed. Carpet didn't smell great BUT instantly rectified and changed to another room with great apologies.

2026-09-19 • via Nuitee
E
Edwina • couple • au
8
It’s absolutely beautiful & comfortable but expensive and there were administrative problems adversely affecting our
Pros:

It was absolutely beautiful especially the reception area ; like a little cathedral inside

Cons:

We had some misfortune
Booking.Com had a scammer who sent a false message to us through messenger on the Ap that our booking wasn’t secure the day before we left Australia ! It took some clarification by email I had booked 1 night then I realised I needed 2 nights after a long flight so I booked another night However the cost then doubled for no reason ! The
price went up to &900 Australian a night ! I was quite distressed re the billing as it came up as Grosvenor Hotel not Clermont so I was afraid it was another scam ( it wasn’t that is their trade name ) I also didn’t know about breakfast being included Some eating areas were closed the first day ….if only we were told we wouldn’t have gone on tour so early and would have had a lovely breakfast in the beautiful room I There was a conference on at the time … they seemed to be well looked after and were able to access all the facilities well !
I found out about when we were leaving to catch a train for our next destination ! It was a very costly and confusing stay
Also our room had a very small & dirty double glass window which was disappointing although Victoria square is a fabulous and convenient central location for everything The dinner next door was a beautiful spot to go but you have to make sure you book in early to get a lovely table !!!

2026-09-19 • via Nuitee
D
Darren • couple • gb
10
2026-09-19 • via Nuitee
M
Maria • solo_traveller • se
10
2026-09-19 • via Nuitee
C
Christopher • couple • au
9
Exceptional location in heritage building
Pros:

Great location central to everything and friendly staff.

Cons:

Standard room is small and walls thin. We had noisy neighbours watching TV until 2:30am and talking loudly at 5am.

2026-09-18 • via Nuitee
E
Elena Elisenda • family_with_children • es
9
Ubicación excepcional, muy agradable, repetiría
Pros:

Perfecta ubicación para tomar cualquier medio de transporte, tren, big bus en la misma entrada del hotel, bus para visitar los estudios de Harry Potter, etc Las camas eran muy amplias y cómodas y el personal te facilitaba cualquier cosa que pudieses necesitar, incluidas bebidas y snacks sin coste adicional. El desayuno correcto, y el personal muy amable.

Cons:

Lo único que no me gustó fue el nivel de ruido 24/7 proveniente del sistema de extracción de aire de la estación de Victoria que probablemente estaba ubicado bajo nuestra habitación.

2026-09-18 • via Nuitee
P
Paul • couple • gb
10
2026-09-18 • via Nuitee
C
craig • couple • gb
8
2026-09-18 • via Nuitee
R
Rod • solo_traveller • nz
10
2026-09-18 • via Nuitee
A
Amy S • family_with_children • us
9
Great location, friendly staff, beautiful hotel.
Pros:

The hotel was beautiful. It was very close to many of the main London attractions like Buckingham Palace. The staff were lovely and friendly. The rooms were very clean. Although they were a bit small, they were neat and attractive. There were several transportation options near the hotel and several really nice places to eat that were fun and affordable.

Cons:

The only thing I would say was a problem was the layout of the hotel. To get to our room, we had to take 2 elevators (one of which was quite small) however, it is an older building so it is to be expected.

2026-09-18 • via Nuitee
W
Wim • couple • nl
9
2026-09-18 • via Nuitee
H
hüseyin • family_with_children • tr
9
10/9 bir puani da otelin icine girdikten sonra odaya olan uzakligindan kirdim
Pros:

Odadaki hersey cok guzeldi. Konumu inanilmaz iyi Buckingam palace st james park westminster abbey big ben vs hepsini yürüyerek gezdik gatwick airporta indigimiz icin aktarmasiz 25-30 dakikalik trenle ulasim sagladik otelin direk istasyona acilan kapisi bile var gidecegimiz yerlerin coguna tek otobusle veya tek yon metro ile aktarmasiz gittik

Cons:

Rezervasyonu 2 yetiskin bir 4 yas cocuk olarak yaptik odamiz asansorle 2. Ve 3. Kat arasi asansorden sonra merdiven kullanilan bir alandaydi bu bizi bebek arabasiyla cok zorladi. Otelin kapisindan metroya olan uzaklik oteldeki odamizdan daha yakindi

2026-09-18 • via Nuitee
M
Melanie • extended_group • gb
7
Perfect location but tired old building overpriced.
Pros:

Glorious old building right next to Victoria Station.

Cons:

Overpriced and tired, chipped paint and old carpets. Reception was a bit shambolic with a long wait.

2026-09-17 • via Nuitee
J
Joan • family_with_children • gb
9
A lovely stay that made this a special occasion for us.
Pros:

This was a lovely hotel near the Palace which we were visiting along with afternoon tea (at a different hotel). Unfortunately we could only stay for one night so didn't use all the facilities. The gluten free breakfast was separate including toaster.
The staff, were wonderful, friendly and professional, looking after us very well. I wish we could have stayed longer.

Cons:

The gluten free breakfast was limited and the bread quality not so good for such a hotel. This is a problem with all hotels though, there is a lovely spread but when it's broken down to what coeliacs can actually eat it's limited. The fact there was a separate area and toaster makes this a much better offer.
We were offered an afternoon tea at a discounted price about a week before our stay, however we had already booked one at a nearby hotel. If the offer had been given at the time of booking we would most likely have chosen this hotel.

2026-09-17 • via Nuitee
P
Philipp • solo_traveller • de
10
2026-09-17 • via Nuitee
P
Philip • couple • dk
10
Pros:

location location location............

2026-09-17 • via Nuitee
E
Elizabeth • solo_traveller • ca
8
Great location but pricey breakfast really good and helpfull staff
Pros:

Breakfast really good

Cons:

Rooms are a bit small

2026-09-17 • via Nuitee
W
Wendy • extended_group • au
10
Loved everything about this hotel. Highly recommend!
Pros:

Location, breakfast, staff, quiet room

Cons:

Nil

2026-09-17 • via Nuitee