The Clermont London, Victoria

Hotels
9.4 (8333 reviews)
101 Buckingham Palace Road , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness could improve
Breakfast quality varied

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness was not up to 5-star standards.
Service
9.95
Numerous compliments about attentive and friendly staff.
Location
9.99
Highly praised for being conveniently located near major transport hubs.
Room Quality
9.44
Rooms described as comfortable and well-maintained.
Amenities
9.47
Good amenities mentioned, but lacking specific details in reviews.
Value for Money
8.93
Generally considered good value for a hotel of this rating.
Food and Beverage
8.98
Breakfast was mentioned positively, but with some room for improvement.
Overall Experience
9.95
Overall experiences were very positive with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.4
Based on 8333 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
L
Lovisa couple se
10
2026-03-15 via Nuitee
K
Kyle couple gb
4
Poor staff, lovely location and hotel.
Pros:

The location. Right good location. The architectural features of Hotel are very nice.
A Ukrainian lady was amazing. She worked in the restaurant. After a misunderstanding she was very courteous and proactive. A real asset to the hotel.

Cons:

The staff were quite poor. As though we were an inconvenience. Had to ask multiple times if our room was ready as no one told us. They had initially told us they would tell us as it was not ready, then were a little rude telling us we should know its ready as its after 3pm. Found the reception staff very unhelpful, boarding on rude. Restaurant booking was a nightnare also. It was available to book online but staff were very unhelpful. When we complained a manager then tried to blame a young lady for all the problems. Very poor leadership. A real shame for such a nice hotel. Just need better staff. Who look like they want to be there.

2026-03-14 via Nuitee
J
Joachim couple lu
9
Ein insgesamt gelungener Aufenthalt. Wir haben uns wohl gefühlt.
Pros:

Ein schönes traditionsreiches Haus, zentral (direkt an der Viktoria Station9 gelegen und trotzdem ruhig.
Ein kleines aber schönes Zimmer (mit kostenlosen Getränken).

Cons:

Der Kleiderschrank war ein wenig zu klein, und es fehlte im Eingangsbereich des Zimmers ein Hänger o.ä.

2026-03-14 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Great location, beautiful building, friendly helpful staff. Comfortable bed, complimentary snacks and drinks.

Cons:

Windows could with better soundproofing.woken up early in the morning by the traffic. This might be because I'm a light sleeper.

2026-03-14 via Nuitee
J
Johannes solo_traveller de
9
2026-03-14 via Nuitee
S
Sajan couple ca
5
2026-03-14 via Nuitee
D
Diane couple gb
9
Great stay , good brilliant,top location.
Pros:

Beautiful hotel first class service . Convenient for sightseeing Buckingham Palace . London shows Wicked & Hamilton .

2026-03-14 via Nuitee
M
Malene couple dk
8
Pros:

Flot hotel. God beliggenhed og god pris

2026-03-14 via Nuitee
D
David couple us
9
Would stay there again,
Pros:

Quality breakfast, great staff, excellent service

2026-03-13 via Nuitee
A
Ayman solo_traveller eg
8
2026-03-13 via Nuitee
V
Virginia couple au
10
Stunningly beautiful hotel easily feels 5 star and definitely punches above its 4 star rating. Great rooms, bar and rest
Pros:

Stunningly Beautiful hotel. Great rooms, complimentary mini bar with red and white wine, chocolates chips and lollies, restocked each day, fabulous bar and restaurant . Perfect location for Victoria line.

2026-03-13 via Nuitee
E
Effie couple gb
10
Great location, great staff, clean room and lovely, grand hotel
Pros:

Convenient location, friendly and accommodating staff, clean room, good price, lovely hotel.

Cons:

View wasn’t great. It would have been nice to have had a better view.

2026-03-13 via Nuitee
K
Kristine couple us
9
2026-03-13 via Nuitee
R
Rubén couple es
10
2026-03-13 via Nuitee
E
ersan solo_traveller tr
10
2026-03-13 via Nuitee
V
Val solo_traveller gb
10
Fantastic stay due to proximity of public transport easy to see around London.
Pros:

Beautiful building and close to all attractions

Cons:

Nothing

2026-03-13 via Nuitee
J
James couple us
10
2026-03-13 via Nuitee
T
Thomas couple gb
9
Pros:

Lovley location friendly staff and got my room ready early as requested

Cons:

Bed a little too soft

2026-03-13 via Nuitee
L
Lisa couple us
8
2026-03-12 via Nuitee
N
natasha couple gb
10
2026-03-12 via Nuitee