The Sebel Quay West Suites Sydney

Hotels
Accor
9.2 (141 reviews)
98 Gloucester Street, The Rocks, New South Wales, 2000 , The Rocks , AU

Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing views
Cons:
Cleanliness issues
Some room aging

Categories

Cleanliness
8.19
There were mentions of mold and stains in the room, indicating cleanliness issues.
Service
9.66
Staff were described as friendly and helpful, with excellent concierge service.
Location
10
Multiple reviews praised the great location, close to key attractions.
Room Quality
8.7
Some rooms showed signs of aging but others had stunning views and comfort.
Amenities
9.35
Amenities like the pool and spa were highly appreciated, contributing positively.
Value for Money
8.68
Some concerns about room quality vs. price; still generally perceived as good value.
Food and Beverage
9.14
The breakfast was noted as delicious, but options were somewhat limited.
Overall Experience
9.89
Overall, guests had a fantastic experience highlighted by views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Welcome to The Sebel Quay West Suites Sydney, your luxurious escape in the heart of vibrant Sydney!

Recreational Oasis
Dive into relaxation with our indoor pool and rejuvenate in the sauna. Stay active in our state-of-the-art fitness center, ensuring you never miss a workout while away from home.

Culinary Delights
Savor exquisite French cuisine at The Quartier Bistro & Bar or enjoy room service for a cozy night in. A delicious full breakfast is served daily to kick-start your adventures.

Comfort & Convenience
Our 90 air-conditioned suites feature full kitchens, complimentary Wi-Fi, and spacious sitting areas, providing a home-like experience with modern amenities. With a 24-hour front desk and concierge services, your needs are always catered to.

Experience the essence of Sydney like never before - book your stay now at The Sebel Quay West Suites Sydney!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.19
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.35
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.89
G
Geoffrey
10
Pros:

Sensational harbour view, clean tidy rooms and common areas

2025-10-11 via Nuitee
V
Victor
10
Pros:

Awesome view and overall experience was spectacular

2025-10-10 via Nuitee
R
Robert partner
10
Pros:

Best location, breakfast included with nice choices comfortable apartment

2025-10-07 via Nuitee
K
Kerry family
10
Pros:

Sensational views and location

2025-10-05 via Nuitee
W
Wayne Raymond partner
10
Pros:

Staff were excellent, especially room service who kept room clean and restocked.

2025-10-01 via Nuitee
P
Pamela partner
10
Pros:

A great location and really great living space. We loved the pool and spa at the end of the day!

2025-09-20 via Nuitee
S
Stephanie partner
10
Pros:

Great location, close to everything you need, transport etc

2025-09-17 via Nuitee
E
Elle family
10
Pros:

Awesome wish I was staying longer ❤️

2025-09-15 via Nuitee
M
Mike
10
Amazing!
Pros:

This was a family 21st birthday trip with 5 family members. The view was amazing and the facilities and staff were amazing. Best Sydney stay ever!

2025-09-11 via Nuitee
C
christine m partner
10
Pros:

Beautiful hotel in an excellent location with easy walking to Circular Quay. The included breakfast was delicious and all staff was extremely professional and helpful. We had a Harborview room, which was amazing!

2025-09-08 via Nuitee
H
Huihui family
10
Pros:

Great location and so close to transportation. Great breakfast and the staff so friendly. 5 star service. Highly recommended.

2025-09-07 via Nuitee
J
Jennifer Mary
10
Pros:

Great place for a longer stay since there is a kitchenette and in- room Laundry unit. Staff are helpful and pleasant, shared areas in hotel are beautiful. Room was a little tired in places but serviced daily, had a mini bar, and was very comfortable. You won't be cooking full meals from scratch with the supplied equipment but it's perfectly good for warming soup, making sandwiches, cooking pasta with a jar of sauce or serving up some takeaway. Excellent location for all the major tourist attractions and there's a great 24 hour diner 10 minutes walk away. Would stay here again.

2025-09-05 via Nuitee
E
Eric family
4
Pros:

Was so disappointed with our room. Headed out on an international flight after our one night stay here. We stayed for the opera house and that didn’t disappoint, it was a short walk and highly convenient. The views from our room were gorgeous. However there was mold in our shower, stains in our bed, the entire apartment smelt like must and urine and there was lint everywhere, dinner was extremely expensive. Not worth what it cost. Go somewhere else.

2025-08-23 via Nuitee
J
Jasbir family
10
Pros:

This is an amazing place to stay with family.

2025-08-21 via Nuitee
J
Judith family
10
Pros:

Great location for access to the ferries and Opera House.

2025-08-18 via Nuitee
A
Amarjit Singh family_with_children
10
Pros:

View from the room was excellent that was beyond’s our expectations, staff were equally excellent and very accommodated. Thanks

2025-08-15 via Nuitee
E
Ellen partner
10
Pros:

Clean, safe and quiet. I found tranquility in the city when I was in Sydney.

2025-08-13 via Nuitee
N
Neena family
10
Pros:

The views were phenomenal. The breakfast options were good but somewhat limited in the range. One of the days, the server was extremely rude but the issue was sorted by the manager. Overall if you want amazing Sydney views, this is the place to stay

2025-08-10 via Nuitee
S
Samantha family_with_children
10
Pros:

Excellent property would definitely recommend. It was clean, modern, spacious and safe. Everything you could want was provided. Concierge service was great. Staff were friendly and helpful. We stayed with a 1 year old and it had everything we needed and was close to all the main transportation links.

2025-08-03 via Nuitee
C
Christopher family
10
Pros:

Staff were very helpful and the location was perfect for our time in Sydney. Room had everything we needed for staying with kids. Would certainly stay here again.

2025-07-28 via Nuitee