DoubleTree by Hilton Phoenix North

Hotels
Doubletree by Hilton
8 (622 reviews)
10220 North Metro Parkway East , Phoenix , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Cleanliness issues
Dated facilities
Misleading amenities

Categories

Cleanliness
6.46
The cleanliness of the room and shower could have been better; last stay had issues.
Service
9.43
The hospitality and service at the front desk were commendable.
Location
9.47
Location was great, though concerns about safety at night were noted.
Room Quality
7.92
The room was deemed dated with uncomfortable beds.
Amenities
7.45
The pool was not open; availability of common amenities below expectations.
Value for Money
7.41
Price not matching the overall quality; not the best value considering state of the hotel.
Food and Beverage
6.96
Food quality not as expected, claimed to be Mexican but fell short.
Overall Experience
8.93
Overall experience had both positives and negatives but generally favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Heated Pool and Hot Tub
Experience relaxation at its finest with our heated outdoor pool and hot tub. Unwind after a day of adventure at Wet & Wild Water Park and enjoy the soothing waters under the Phoenix sky.

On-Site Restaurant
Indulge in delicious American cuisine at dos arboles Restaurant and Cantina. Start your day with a hearty breakfast buffet and savor flavorful dishes for dinner. A culinary experience awaits you just steps away from your room.

24-Hour Fitness Centre
Stay active during your stay with our convenient on-site 24-hour fitness centre. Whether you prefer a morning workout or a late-night exercise session, our facilities are available to accommodate your schedule.

Book now to secure your stay at our Phoenix hotel and discover the perfect blend of comfort and convenience.

Important information:

Please note that the Swimming pool and Spa will be unavailable until December 31, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 622 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.93
D
Darnell solo_traveller us
9
Pros:

Close to my Dad's house

2026-08-07 via Nuitee
C
Cheryl solo_traveller us
10
2026-08-06 via Nuitee
W
Walker solo_traveller us
5
Pros:

Staff was friendly and everything was clean

Cons:

The ac didn't work as it should the room was warm even after leaving it at 60° all day. Asked for extra towels in the reservation and at the front desk, never received them, and the cold water at the sink wasn't working properly.

2026-08-03 via Nuitee
C
Cynthia solo_traveller us
9
2026-08-03 via Nuitee
B
byron solo_traveller us
3
2026-07-23 via Nuitee
J
Jesusa couple gu
10
2026-07-18 via Nuitee
M
Maricela solo_traveller us
1
Pros:

The room was clean and comfortable.

Cons:

The individual at the desk made things confusing trying to provide pricing but it was very different than the pricing provided on booking.com.

2026-07-13 via Nuitee
S
Sharla couple us
10
2026-07-08 via Nuitee
J
Javier couple us
9
Pros:

The room was spacious and clean

Cons:

Location

2026-07-07 via Nuitee
A
Alphonse solo_traveller us
9
I’ll be back
Pros:

Well mannered and good breakfast

2026-07-06 via Nuitee
D
Deborah solo_traveller us
10
Pros:

Bed was super comfortable. I slept like a rock!
The location was close to many places to eat and within walking distance!

2026-06-29 via Nuitee
A
Adam couple us
10
2026-06-29 via Nuitee
D
Darius walker solo_traveller us
10
2026-06-23 via Nuitee
R
Renee solo_traveller us
9
Pros:

Friendly staff, clean room& amenities, comfortable bed&pillows

Cons:

Ice machine on my floor was out of order

2026-06-23 via Nuitee
D
Darius walker solo_traveller us
10
2026-06-23 via Nuitee
C
Cynthia solo_traveller us
10
2026-06-22 via Nuitee
D
Dimiria couple us
6
2026-06-20 via Nuitee
family_with_children us
10
2026-06-17 via Nuitee
M
McGowan solo_traveller us
8
Pros:

Clean

Cons:

Phone call at midnight

2026-06-10 via Nuitee
A
Alejandra family_with_children us
10
2026-06-08 via Nuitee