Holiday Inn Express - Minneapolis West - Plymouth by IHG

Hotels
Holiday Inn Express
8.4 (439 reviews)
2955 Empire Ln N , Plymouth , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good Breakfast
Cons:
Small Pool
Unhelpful Staff

Categories

Cleanliness
8.01
Most reviews highlighted cleanliness, though one noted a leak in the room.
Service
8.68
Overall good service but some staff were reported as unhelpful.
Location
8.52
Great location as highlighted in multiple reviews.
Room Quality
8.47
The rooms were generally clean and comfortable, but noise was an issue in one instance.
Amenities
8.4
The hotel offers good amenities although the pool is small.
Value for Money
8.46
Good value for the price as mentioned by several reviewers.
Food and Beverage
8.31
Breakfast received positive feedback, but some quality issues were noted.
Overall Experience
8.38
Many reviewers expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:36

Property Description

Convenient Location
Located in Plymouth, Holiday Inn Express - Minneapolis West - Plymouth offers easy access to popular attractions like Target Field, U.S. Bank Stadium, and Lake Harriet.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi. Start your day right with a delicious breakfast served daily, and take advantage of the business centre for any work needs.

Traveler-Friendly Services
With a 24-hour front desk, shared lounge, and vending machines for snacks and drinks, our hotel ensures convenience and comfort throughout your stay.

Book your stay at Holiday Inn Express - Minneapolis West - Plymouth for a memorable experience in Plymouth!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 439 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.52
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.31
Overall Experience: 8.38
B
Bruce couple us
7
2026-03-02 via Nuitee
L
Livvy couple us
9
Great
Pros:

Pet friendly and reasonable

Cons:

Cold pool area

2026-02-28 via Nuitee
A
Aaron solo_traveller us
1
Wasn’t able to stay
Pros:

Nothing the staff denied my service dog he’s an actual service dog for my diabetes but IHG took care of me so will not be recommending or ever stay at this location

Cons:

Staff members do not not know the laws refused me and my service dog after checking in

2026-02-26 via Nuitee
S
Steve solo_traveller us
9
Cons:

Breakfast was typical. Not great. Not bad.

2026-01-30 via Nuitee
A
Audra family_with_children us
9
Great place to stay!
Pros:

Breakfast was good; many options. The location was perfect for what we had going on in the cities. The staff was fantastic - welcoming from the beginning and personable. We would stay here again just based on the friendly environment.

Cons:

The only thing we didn't like was being able to hear people in the hallway. If there was a way to quiet the hallway sound (people walking by, doors closing, etc.), that would be great. We had a sound machine that drowns out noise while we slept.

2026-01-29 via Nuitee
R
Ronson solo_traveller us
10
2026-01-26 via Nuitee
L
Laughlin couple us
10
2026-01-24 via Nuitee
T
Tom extended_group us
8
2026-01-19 via Nuitee
A
Aleicia solo_traveller us
9
Wonderful stay at a nice hotel!
Pros:

Lovely room with a king bed and a chaise lounge. Very clean. Enjoyed the pool. Friendly staff. Tasty breakfast!! I was by myself and it was a great stay!

2026-01-19 via Nuitee
D
Dekontee extended_group us
7
2026-01-19 via Nuitee
P
Paul family_with_children us
10
Our stay was very welcoming and we would stay here again . Over all experience was very good.
Pros:

Friendly employees and very nice continental breakfast. The sitting room for breakfast was spacious and clean . Employees kept the breakfast area clean. Coffee was great.

2026-01-19 via Nuitee
L
Lisa family_with_children us
9
Will be staying again!
Pros:

Very clean, up to date. Breakfast was great!

Cons:

No complaints.

2025-12-29 via Nuitee
M
Mohamed couple us
10
2025-12-27 via Nuitee
A
Abdullah extended_group us
7
2025-12-25 via Nuitee
C
Christian solo_traveller de
8
2025-12-15 via Nuitee
J
Jane family_with_children us
8
A good value and comfortable accommodation.
Pros:

Clean, comfortable, good breakfast,

Cons:

Very small pool, no hot tub

2025-12-04 via Nuitee
S
Stephen extended_group us
9
2025-11-20 via Nuitee
K
Kathy family_with_children us
9
2025-11-16 via Nuitee
S
Sudharsan solo_traveller us
10
it was good
Pros:

it was good and many choices available. Looking little options for vegetarians.

2025-11-12 via Nuitee
S
Sherri solo_traveller us
10
Love this property - great staff, clean, affordable and all around fantastic!
Pros:

Great location - easy to get to -

2025-11-02 via Nuitee