University Square Hotel

Hotels
5.2 (868 reviews)
4961 North Cedar Avenue , Fresno , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Dirty rooms
Safety concerns with surrounding area

Categories

Cleanliness
3.16
Many reviews highlight dirtiness, bugs, and unclean bathrooms.
Service
6.63
Some positive mentions of staff but overall negative sentiment regarding the service experience.
Location
7.67
Conveniently located near shopping and restaurants, though there are safety concerns.
Room Quality
4.62
Spaciousness mentioned positively, but issues like dust and complaints about bugs noted.
Amenities
3.65
Limited amenities, with the pool not working and other facilities unavailable.
Value for Money
5.11
Affordable price, but overshadowed by cleanliness issues and safety concerns.
Food and Beverage
6.16
No food mentioned, but standard expectations for hotel offerings.
Overall Experience
4.63
Overall dissatisfaction expressed in multiple reviews despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:07

Property Description

Convenient Location near California State University Fresno

Comfortable Rooms with Free WiFi
Indulge in a relaxing stay at University Square Hotel with well-appointed rooms featuring cable TV, a spacious work area, and stylish decor. Stay connected with complimentary WiFi and unwind in the en suite bathroom with a hairdryer.

Relaxing Amenities and Nearby Attractions
Take advantage of the free shuttle service to the Amtrack Train Station and enjoy the courtyard with a pool, hot tub, and a fitness center. Explore nearby attractions like Fig Garden Golf Course and Fresno Chaffee Zoo for a memorable stay.

Book now to experience the perfect blend of comfort and convenience at University Square Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The pool and spa are closed during the winter season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FAT

Location

Guest Reviews

5.2
Based on 868 reviews
Cleanliness: 3.16
Service: 6.63
Location: 7.67
Room Quality: 4.62
Amenities: 3.65
Value for Money: 5.11
Food and Beverage: 6.16
Overall Experience: 4.63
E
Estephany • couple • us
1
2026-10-30 • via Nuitee
T
Tanya • solo_traveller • us
1
Gross, unclean, sketchy physical location.
Pros:

NOTHING!!!!!

Cons:

The lobby smelled like mold. There is a sign at the entrance that says "we are a 2 star facility, if the accommodations are not to your satisfaction, your stay will be refunded." I entered my room, it was not clean, evident dirt and debri on the floor, burn marks in the sofa and bedding, dead bugs on the floor and in the bathroom. No kitchenette, coffee maker or microwave in the room. I did not stay here, it was gross. I DO NOT recommend this location to any traveller.

2026-10-28 • via Nuitee
S
Sanchez • couple • us
5
2026-10-27 • via Nuitee
C
Christopher • couple • us
1
2026-10-22 • via Nuitee
T
Travis • couple • us
1
Horrible experience.
Pros:

I was overcharged $75. I used a third-party app to reserve the room at University Square, Hotel. I paid the $70 that they asked for on the app and when I arrived at the hotel they told me I owed them $175 so I’m having to battle because I was double charged for a room because your staff at university Square hotel doesn’t Want their customers to enjoy their night?

Cons:

I was double charged the room and didn’t receive my deposit back so now I’m having a fight with you People

2026-10-15 • via Nuitee
P
porras • solo_traveller • us
1
Pros:

Nothing

Cons:

Don't stay unless it's the only available option. I don't really like to write negative reviews but this was just not an inviting facility at all.
From the moment you arrive there are signs everywhere warning you about car break-ins, and how the area is in constant surveillance (which does nothing to promote any kind of safety). There were sketchy people lurking about and that should have been enough to send us away but we decided to give it a chance anyways. Before even making it to the room you can tell that the place is not well kept by the state of the hallways (nasty smells probably from bad ventilation, stained carpets, beat up doors). When we got to the room, the door was opened. After we entered we saw there was a lady cleaning which was super odd as we arrived at 7:30 and check-in started at 4. She told us that someone had just left the room. We had just gotten back from a long hike and really needed a shower, and although the tub itself wasn't dirty, the curtain was covered with mildew. When we were on our way out to eat we realized the door never locked. We tried to lock it multiple times, it wouldn't lock and honestly it was no surprise as the door looked like it was forced open multiple times and it was pretty beat up. On top of that the AC didn't even work and, for a non-smoking room, it had a strong cigarette smell. Not long after that the fire alarm went off (we guessed it was due to someone cooking down the hall as there was also a strong burnt food smell). We left the premises right away after that and wish we would have taken pictures but we were so fed up all we could think was to leave. I strongly encourage everyone to spend the extra money and stay somewhere else.

2026-10-13 • via Nuitee
Y
Yomaira • couple • us
9
2026-10-12 • via Nuitee
A
Anthony • solo_traveller • us
1
Brief
Pros:

Had all my stuff taken by housekeeping. Was told by management that what happened sucks but they haven't had the chance to look into where my belongings went after an hour And a half. My stuff was eventually located after, I had to call them back a third time. They located my belongings and still didn't until the need to call me.

Cons:

Everything

2026-10-10 • via Nuitee
K
Katja • solo_traveller • de
1
Horror
Pros:

Das in dem Zimmer genügend Platz war.

Cons:

Das Hotel hat überhaupt nichts mehr mit den Bildern auf Booking gemein.
Auf sämtlichen Warnschildern wird darauf hingewiesen, dass irgendwie etwas nicht stimmt. Das Auto stellt man ab und auch hier hat man Angst, dass es aufgebrochen und demoliert wird. Auch im Zimmer hat man Angst, dass Nachts eingebrochen wird.
Des Weiteren war die Matratze sehr sehr schmutzig. Wir haben uns überhaupt nicht wohl gefühlt. Wir hatten sogar Angst.

2026-10-09 • via Nuitee
A
Anthony • solo_traveller • us
5
2026-10-08 • via Nuitee
C
Cherokee • couple • us
4
Horrible
Pros:

There were cops outside when we arrived and on Saturday a huge biker gang threw a fat loud party with loud motorcycles

Cons:

How loud it was and the cops were there all night both nights

2026-10-08 • via Nuitee
J
jana • solo_traveller • us
1
Absolutely horrible
Pros:

The rate

Cons:

Loud people living there tv didn't work room wasnt clean

2026-09-17 • via Nuitee
W
Wheeler • solo_traveller • us
1
Pros:

The staff was fantastic very polite very professional.

Cons:

The elevator did not work they said it was down permanently there was no swimming pool completely empty cockroaches in my room homeless people everywhere sleeping in the driveway in their cars right in front of the entry doors

2026-09-13 • via Nuitee
C
Consuelo • solo_traveller • us
7
Cons:

fridge wasnt as cold as it should be

2026-09-12 • via Nuitee
M
Maria • extended_group • us
2
I’m only giving two stars because the room itself was comfortable and I had no issues with it. However, the hotel enviro
Pros:

The room was comfortable, clean, and I had no issues with the room itself

Cons:

I felt very unsafe at this hotel, especially as a woman. There was a lot of noise early in the morning, the elevator was not working, and the overall environment was uncomfortable. We also encountered a man wearing only underwear in the stairwell, which made us feel very unsafe. We barely slept during our stay.

2026-09-11 • via Nuitee
G
German • couple • us
2
2026-09-09 • via Nuitee
R
Rajbir • couple • us
1
2026-09-07 • via Nuitee
D
day • solo_traveller • us
4
2026-09-05 • via Nuitee
R
Richard • solo_traveller • us
1
2026-09-03 • via Nuitee
M
Michelle • couple • us
5
2026-09-01 • via Nuitee