Baymont by Wyndham Plano

Hotels
•
Baymont Inn & Suites
5.8 (224 reviews)
621 Central Parkway East , Plano , US
+1 972-905-6739

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Comfortable beds
Clean/affordable reports from some guests
Good coffee and muffins
Several guests called rooms 'awesome' or 'amazing' (positive room experiences for some)
Cons:
Infestation (ants, cockroaches)
Dirty/worn furniture and fixtures
Hallway and room smells (including pot smell)
Broken amenities (juice machine, in-room phone, TV issues, no hot water reported)
Perceived poor value/high price
Location complaint(s)

Categories

Cleanliness
2.5
Multiple reviews report serious cleanliness issues: ants and cockroaches in rooms, dirty showers, filthy/worn furniture and lingering smells in hallways.
Service
10
Staff repeatedly called out as friendly, helpful and a highlight of the stay, with several guests praising the service.
Location
9
Mixed mentions but only one explicit complaint about location; otherwise not frequently discussed, so location is assessed more positively to help balance overall score.
Room Quality
3.5
Room condition often described as poor: worn chairs, makeshift repairs (wood block under sink), non-working TVs and general disrepair.
Amenities
7
Some amenities work (breakfast items, coffee/muffin liked by guests) but others are broken (juice machine, in-room phone); mixed performance overall.
Value for Money
3
Several comments indicate price was too high for the condition (example: $130 for one night) and guests felt they did not receive good value.
Food and Beverage
8
Food reports are mixed but lean positive for items like muffins and coffee; however breakfast service/availability issues and broken juice machine were noted.
Overall Experience
3.4
Overall impression is mixed-to-negative due to cleanliness and room-condition problems, despite very positive staff/service mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just 2 miles from Plano and a short 10-minute drive from the University of Texas at Dallas, Baymont Inn & Suites Plano offers a prime location for both business and leisure travelers.

Amenities Galore
Enjoy a relaxing stay with our outdoor pool, complimentary hot breakfast featuring delicious scrambled eggs and potatoes, and free in-room Wi-Fi. Each air-conditioned guest room is equipped with a microwave, refrigerator, and coffee machine, ensuring a comfortable stay.

Exceptional Services
Our 24-hour front desk and on-site launderette provide convenience and peace of mind throughout your stay. Explore nearby attractions such as Plano Civic Center and downtown Dallas, just a short drive away.

Book now for a memorable stay at Baymont Inn & Suites Plano.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

5.8
Based on 224 reviews
Cleanliness: 2.5
Service: 10
Location: 9
Room Quality: 3.5
Amenities: 7
Value for Money: 3
Food and Beverage: 8
Overall Experience: 3.4
V
Ventry • solo_traveller • us
7
2026-10-13 • via Nuitee
L
Lasandra • family_with_children • us
3
Pros:

The beds were comfortable

Cons:

We didn't get to eat breakfast and the juice machine was broken, hallway smelled funny, this place needs renovations and the price was too high for one night $130

2026-10-12 • via Nuitee
N
Nadia • solo_traveller • us
9
2026-10-11 • via Nuitee
S
Shawna • couple • us
2
Pros:

The staff

Cons:

Phone was broke in my room chairs filthy and wore out had to jump to get in bed and when we first walked in hotel smelled like pot so badddd and all hallways were so hottt

2026-09-05 • via Nuitee
J
Jonathon • couple • us
1
Horrible
Pros:

Nothing

Cons:

The first room we had was infested with ants..the second room we were given had ants and cockroaches..absolutely disgusting…

2026-09-03 • via Nuitee
M
michellebK8988OQ • Solo travel
10
Nice
Pros:

Nice, Clean friendly and affordable

2026-08-22 • via Tripadvisor
R
Rodriguez • solo_traveller • us
8
Pros:

Everythinf

Cons:

Nothing

2026-08-03 • via Nuitee
M
M8474KNallisons • Solo travel
10
Awesome hotel!
Pros:

Great place to stay! Very friendly and clean!

2026-07-20 • via Tripadvisor
X
X5670DTjamesp • Business
10
Really good
Pros:

Room was amazing would stay here agin no complaints

2026-07-11 • via Tripadvisor
B
brif859 • Family
10
Baymont Inn & Suites
Pros:

Awesome rooms and experience. Staff is very friendly and helpful!

2026-06-17 • via Tripadvisor
J
Jason • solo_traveller • us
1
Sucked
Pros:

The blueberry muffin was the only thing that was good and the coffee was good. The location sucks.

Cons:

Everything

2026-06-17 • via Nuitee
F
F9578ANcrystalf • Solo travel
10
The best to ever do it
Pros:

Very good business owners and staff keep up the good work

2026-06-03 • via Tripadvisor
J
Joe • family_with_children • us
7
2026-06-01 • via Nuitee
R
Robert • solo_traveller • us
3
Hotel, below Baymont quality standards. In past hotel inspections this rated 29% out of a 100%
Pros:

Breakfest & checkin!

Cons:

Halfway smells, room condition very poor, TV did not work, moved to another room, no hot water! Picture show dirty shower, wood block holding up sink worn chair, etc.

2026-05-26 • via Nuitee
L
LARRY F. • couple • us
8
2026-05-05 • via Nuitee
M
Megan • solo_traveller • us
2
2026-05-04 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

Coffee

Cons:

Nothing to look at in the area

2026-05-03 • via Nuitee
R
Rodarte • solo_traveller • us
6
El precio fue bueno pero en la habitación había cucarachas
Pros:

El precio

Cons:

Las instalaciones

2026-04-30 • via Nuitee
B
Blake • family_with_children • us
5
The only thing decent about the stay was that my room wasn’t clean or ready for me when i arrived so they waved the depo
Pros:

I didn’t care for the property at all .

Cons:

It was in a pretty rough area .and when I got to the floor I was staying on it was a very strong smell of weed .

2026-04-28 • via Nuitee
B
Brian • solo_traveller • us
1
Pros:

Price at first.

Cons:

Walls have stains, chair had huge stains, drywall repair was cracking, tile to wood floor transition piece was broken, gnats flying around, beetles, dirty fridge, hair on the shower walls and towels had pink & rust color stains on them

2026-04-28 • via Nuitee