Kapok Hotel

Hotels
8.1 (1173 reviews)
16-18 Cotton Hill , Port-of-Spain , TT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Dated room decor
Communication problems

Categories

Cleanliness
7.49
Some guests mentioned cleanliness issues like dated decor and bedbugs, affecting overall comfort.
Service
8.46
Staff were generally praised for friendliness and helpfulness, though some communication issues were noted.
Location
8.5
The hotel location is convenient for food and access to historical places, appreciated by most guests.
Room Quality
7.45
Rooms were indicated as dated and heavy feeling but still providing comfort.
Amenities
8.48
Swimming pool and breakfast were positively reviewed, enhancing guest experience.
Value for Money
7.94
Guests felt they received a decent value for the price despite some issues.
Food and Beverage
8.49
Breakfast received high praise, though some consistency issues were noted with other meals.
Overall Experience
7.96
Overall a positive experience highlighted by comfort, service, and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:52

Property Description

Luxurious Accommodation
Indulge in comfort at Kapok Hotel, just minutes away from Queen’s Park Savannah. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a coffee maker. Upgrade to an apartment for a fully-equipped kitchen and extra space to relax.

Dining and Shopping
Savor delicious meals at our on-site restaurants or grab a snack from the lobby shop. Whether it's breakfast, lunch, or dinner, we have you covered. Explore nearby shops and restaurants for a taste of the local cuisine and find unique souvenirs to remember your stay.

Convenient Location
Discover the vibrant city center just a short drive away, with iconic landmarks like Independence Square within reach. With Piarco International Airport nearby, your journey to relaxation begins as soon as you land. Book your stay at Kapok Hotel now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Location

Guest Reviews

8.1
Based on 1173 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
Q
Quinten • couple • tt
10
2026-10-28 • via Nuitee
N
Naren • extended_group • tt
7
2026-10-27 • via Nuitee
C
Clyde • couple • tt
8
Pros:

Everything ,the staff was friendly the room was clean and the breakfast was delicious

2026-10-26 • via Nuitee
M
Maquida • couple • tt
5
2026-10-22 • via Nuitee
K
Kevin • couple • tt
8
Great location
Pros:

Peace and quiet, friendly staff

Cons:

Na

2026-10-20 • via Nuitee
M
Mesut • solo_traveller • tr
10
2026-10-17 • via Nuitee
S
Small • couple • tt
8
2026-10-16 • via Nuitee
F
FIRAZ • extended_group • us
10
Excellent food and drinks
Pros:

Everything about this hotel is just perfect

2026-10-13 • via Nuitee
A
Alicia • couple • tt
9
I enjoyed my stay at the hotel
Pros:

Location was ideal based on our activities at POS. The breakfast was exceptional- tasty, balanced and options were available

Cons:

N/A

2026-10-12 • via Nuitee
S
samuel • solo_traveller • pa
10
2026-09-19 • via Nuitee
C
Clyde • extended_group • tt
8
Pros:

The view

2026-09-17 • via Nuitee
S
Suriah • solo_traveller • tt
10
Pleasant and comfortable stay.
Pros:

The staff was super pleasant.

2026-09-15 • via Nuitee
O
Olivia • couple • ch
9
2026-09-13 • via Nuitee
N
Neela • family_with_children • tt
7
2026-09-07 • via Nuitee
D
Dalia • solo_traveller • tt
6
Short stay
Pros:

Friendly staff, decent breakfast, ideal location.

Cons:

The guest room needs to be updated

2026-09-05 • via Nuitee
A
Anil • solo_traveller • gb
10
Value for money
Pros:

Rafeal is so sweet

2026-09-04 • via Nuitee
M
mark • solo_traveller • gb
10
2026-09-03 • via Nuitee
E
Elliman • solo_traveller • tt
7
Overnight stay.
Pros:

The restaurant. The easy of my booking.

Cons:

The lack of a swimming pool.

2026-09-01 • via Nuitee
B
Brian • couple • tt
9
My stay at Kapok was wonderful.
Pros:

The variety was great and the taste was excellent.

Cons:

There was no hot chocolate

2026-09-01 • via Nuitee
M
MANUELA • solo_traveller • br
8
2026-08-30 • via Nuitee