Kapok Hotel

Hotels
8.1 (1037 reviews)
16-18 Cotton Hill , Port-of-Spain , tt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Dated room decor
Communication problems

Categories

Cleanliness
7.49
Some guests mentioned cleanliness issues like dated decor and bedbugs, affecting overall comfort.
Service
8.46
Staff were generally praised for friendliness and helpfulness, though some communication issues were noted.
Location
8.5
The hotel location is convenient for food and access to historical places, appreciated by most guests.
Room Quality
7.45
Rooms were indicated as dated and heavy feeling but still providing comfort.
Amenities
8.48
Swimming pool and breakfast were positively reviewed, enhancing guest experience.
Value for Money
7.94
Guests felt they received a decent value for the price despite some issues.
Food and Beverage
8.49
Breakfast received high praise, though some consistency issues were noted with other meals.
Overall Experience
7.96
Overall a positive experience highlighted by comfort, service, and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:52

Property Description

Luxurious Accommodation
Indulge in comfort at Kapok Hotel, just minutes away from Queen’s Park Savannah. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a coffee maker. Upgrade to an apartment for a fully-equipped kitchen and extra space to relax.

Dining and Shopping
Savor delicious meals at our on-site restaurants or grab a snack from the lobby shop. Whether it's breakfast, lunch, or dinner, we have you covered. Explore nearby shops and restaurants for a taste of the local cuisine and find unique souvenirs to remember your stay.

Convenient Location
Discover the vibrant city center just a short drive away, with iconic landmarks like Independence Square within reach. With Piarco International Airport nearby, your journey to relaxation begins as soon as you land. Book your stay at Kapok Hotel now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1037 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
A
Aurelie • family_with_children • nz
10
2026-02-13 • via Nuitee
F
FredL50 • Solo travel • Melbourne, Victoria
8
Good location and friendly staff
Pros:

Amazing place made me feel very welcome in my birthday even made me a cake and staff are friendly and accommodating
Good location and has swimming pool and small gym so I was happy

2026-02-12 • via Tripadvisor
L
Lucienne • couple • fr
9
2026-02-11 • via Nuitee
B
Berment • couple • us
7
Good
Pros:

location. good value.excellent staff and service

2026-02-08 • via Nuitee
A
Anne-Christina • family_with_children • se
8
Kapok hotel
Pros:

Frukosten.Hade en svit med balkong och vardagsrum.bra pool .Fint omkring.Bra område.

Cons:

Opålitlig hiss.Stolarna på balkongen dåliga.

2026-01-30 • via Nuitee
L
Lars • family_with_children • se
10
2026-01-30 • via Nuitee
D
dinesham2024 • Business • Trinidad and Tobago
6
Good
Pros:

Overall experience was nice but the food made me sick... waiters were on point. room cleanliness was there... I would recommend but it would not be the first choice.

2026-01-29 • via Tripadvisor
R
Ronald • family_with_children • tt
9
It was comfy and suitable for what I desired.
Pros:

I can't remember the room number I got now, but it was the best room I ever got while staying there, it was the best, bigger and more roomy.

Cons:

My room and breakfast of course.

2026-01-26 • via Nuitee
M
Maura • couple • tt
9
Short stay, but enjoyable
Pros:

Clean and accommodating

Cons:

Excellence and convenient location

2026-01-25 • via Nuitee
K
kristinascreatio2026 • NONE
10
100% will come back
Pros:

If you want somewhere central to stay this hotel is definitely a great choice. We stayed on the 7th floor, the view was spectacular, service was exceptional and we were very comfortable. I highly recommend Kapok Hotel.

2026-01-24 • via Tripadvisor
J
Joyce • family_with_children • us
10
I always take the balcony because when guess visit me I can intertain then in the large living room.
Pros:

Everything.
Breakfast
House keeping Staff
Front Desk staff

Cons:

No shower cap no hand soap in the Bath room, no proper place to store your clothes in the bedroom.

2026-01-23 • via Nuitee
J
Joanne • family_with_children • tt
9
2026-01-20 • via Nuitee
K
Kristin • family_with_children • tt
4
Not impressed to return
Pros:

The location.

Cons:

Breakfast was limited.
Staff wasn't readily helpful

2026-01-19 • via Nuitee
A
Avinash • couple • tt
8
My stay should have been longer.
Pros:

Breakfast was excellent. It was very scrumptious 😋. Location was scenic

Cons:

The price for the stay could have been reduced. LOL

2026-01-19 • via Nuitee
F
Fela • couple • tt
10
2026-01-19 • via Nuitee
C
Carissa • family_with_children • tt
10
2026-01-19 • via Nuitee
L
Lou Anne • solo_traveller • jm
8
I enjoyed by stay at Kapok Hotel.
Pros:

Breakfast was excellent! The staff were warm, friendly and extremely helpful. The hotel is well located.

Cons:

I arrived after 10 pm and was hungry and understandably, the kitchen was closed. I believe that arrangements should be made for clients who are in similar situation as I.

2026-01-19 • via Nuitee
K
Kimberley • couple • tt
3
2026-01-19 • via Nuitee
R
RALPH • solo_traveller • tt
7
Pros:

Ambience

2026-01-19 • via Nuitee
J
Jorge • couple • jm
8
2026-01-19 • via Nuitee