Galleria Park Hotel

Hotels
9.1 (1514 reviews)
191 Sutter Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and beautiful rooms
Friendly and attentive staff
Great location
Nice amenities
Cons:
Some beds uncomfortable
Rooms might be small

Categories

Cleanliness
9.15
Most guests report clean rooms and overall cleanliness.
Service
9.45
Exceptional service from polite and welcoming staff noted in multiple reviews.
Location
9.35
Perfect location for sightseeing, with close proximity to major attractions.
Room Quality
8.85
Rooms are clean and nice but some guests found them a bit small and beds uncomfortable.
Amenities
8.95
Great amenities including a gym and welcoming features like the sipping hour.
Value for Money
8.65
Good value for the quality experienced, despite some rooms being small.
Food and Beverage
9.15
Complimentary sipping hour and positive mentions of the bar ambiance.
Overall Experience
9.25
Overall, guests had an excellent experience and are eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Accommodations
Indulge in the custom-furnished guest rooms at Galleria Park, A Joie de Vivre Hotel, featuring marble-topped desks and contemporary artworks. Enjoy modern amenities such as a flat-screen cable TV, an honour bar, and a custom espresso machine for a comfortable stay.

Rooftop Terrace and Urban Garden
Unwind at the rooftop terrace boasting an urban garden and a walking track, offering a serene escape in the heart of San Francisco. Take in the breathtaking views while enjoying a relaxing stroll or sipping a drink in this tranquil oasis.

Convenient Location and Services
Located in vibrant Union Square, explore the nearby shopping, dining, and entertainment options. Benefit from the hotel's proximity to Chinatown and easy access to transportation, including the BART station for seamless travel. Book now for a delightful stay at Galleria Park, A Joie de Vivre Hotel.

Important information:

- Please note: Over-sized vehicle parking is USD 73.00 per day.

- Pet Policy: Maximum of 2 pets allowed, dogs and cats only. All pets require a mandatory fee + taxes per stay. Please contact hotel for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.1
Based on 1514 reviews
Cleanliness: 9.15
Service: 9.45
Location: 9.35
Room Quality: 8.85
Amenities: 8.95
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
V
Vidya solo_traveller us
9
Pros:

Great hotel. The staff are very friendly and helpful. The breakfast sandwich was clean and healthy.

Cons:

The window in the bathroom did not close which made it a bit uncomfortable to be in there during the colder mornings. The lighting in the bath is low making it difficult to dress in the morning.

2026-05-30 via Nuitee
S
Sylvie couple be
9
2026-05-29 via Nuitee
G
Greta couple us
9
Amazing location for walking to the ferry terminal and catching a Giants game. Loved it!
Pros:

The location was amazing and the room was clean. The lobby and hallways were nicely designed.

Cons:

The doors to other rooms were heavy and slammed throughout the night, waking me up on several occasions.

2026-05-28 via Nuitee
J
Jesse couple us
9
Very nice hotel. Friendly staff very comfortable beds .
Pros:

Clean very comfortable . Staff extremely friendly . Quiet

2026-05-28 via Nuitee
2
242kiab Friends getaway Sausalito, Marin County, California
10
Our Go To Hotel for Carnival in San Francisco
Pros:

I perform with Esforço at Carnival in San Francisco every May, and for the past few years we’ve stayed at the Galleria Park Hotel. What a beautiful hotel! The rooms are clean and lovely, and the staff is so friendly, helpful and fabulous. They also offer a complimentary happy hour every day at 5 PM in the lobby, which has a cozy sitting area and fireplace.

I worked with Annie Rathore and Jessie Manuel to arrange a group rate, and they were absolutely wonderful; flexible, helpful, and incredibly accommodating throughout the process. The hotel is conveniently located in the Financial District in downtown San Francisco and just two blocks from BART.

I look forward to staying there and working with them again.

2026-05-27 via Tripadvisor
R
rui couple us
8
Pros:

The staff was great, great location.

2026-05-27 via Nuitee
I
Iana family_with_children us
10
Pros:

location, happy hour, staff

Cons:

no counter space in the bathroom

2026-05-27 via Nuitee
Y
Yiling couple us
9
Pros:

Staff

Cons:

Noise on the street due to SF location

2026-05-27 via Nuitee
S
Semen couple ru
10
2026-05-27 via Nuitee
M
Marylou solo_traveller us
9
2026-05-26 via Nuitee
D
Darli extended_group al
10
2026-05-26 via Nuitee
G
Gravely solo_traveller us
9
2026-05-26 via Nuitee
S
Shawn solo_traveller us
10
2026-05-26 via Nuitee
V
Victoria couple it
8
Piacevole soggiorno
Pros:

Hotel carino e confortevole, con uno staff accogliente e in un’ottima posizione ✨

2026-05-26 via Nuitee
P
Piotr Bejnarowicz solo_traveller au
8
2026-05-25 via Nuitee
P
Pınar couple tr
10
2026-05-25 via Nuitee
R
Ruth couple us
10
Lovely room for city overnight. Convenient location for work.
Pros:

Cute room. Comfortable beds and helpful amenities. Love the coffee maker.

Cons:

Tiny bathroom- but it is SF…

2026-05-25 via Nuitee
I
Ionela-Alexandrina couple ro
9
Great value for money
Pros:

The location is great! The value for money is good, considering the location and the other facilities.

Cons:

They made us choose between a room with a street view, more noisy, and one room with a patio view, more quiet. We were after a long flight and we wanted quiet, so we chose the room with the patio view, thinking that it will be a nice garden or something. It wasn't! The hotel is in a form of a square, so we only could see the room from the other side of the square. But this was on us, because they asked.

2026-05-25 via Nuitee
I
Ian couple us
10
2026-05-25 via Nuitee
H
Houry couple us
10
Pros:

Location, staff, and housekeeping.

Cons:

The happy hour should not be at the lobby area. And resort fee.!

2026-05-25 via Nuitee