Galleria Park Hotel

Hotels
9.1 (1750 reviews)
191 Sutter Street , San Francisco , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and beautiful rooms
Friendly and attentive staff
Great location
Nice amenities
Cons:
Some beds uncomfortable
Rooms might be small

Categories

Cleanliness
9.15
Most guests report clean rooms and overall cleanliness.
Service
9.45
Exceptional service from polite and welcoming staff noted in multiple reviews.
Location
9.35
Perfect location for sightseeing, with close proximity to major attractions.
Room Quality
8.85
Rooms are clean and nice but some guests found them a bit small and beds uncomfortable.
Amenities
8.95
Great amenities including a gym and welcoming features like the sipping hour.
Value for Money
8.65
Good value for the quality experienced, despite some rooms being small.
Food and Beverage
9.15
Complimentary sipping hour and positive mentions of the bar ambiance.
Overall Experience
9.25
Overall, guests had an excellent experience and are eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Accommodations
Indulge in the custom-furnished guest rooms at Galleria Park, A Joie de Vivre Hotel, featuring marble-topped desks and contemporary artworks. Enjoy modern amenities such as a flat-screen cable TV, an honour bar, and a custom espresso machine for a comfortable stay.

Rooftop Terrace and Urban Garden
Unwind at the rooftop terrace boasting an urban garden and a walking track, offering a serene escape in the heart of San Francisco. Take in the breathtaking views while enjoying a relaxing stroll or sipping a drink in this tranquil oasis.

Convenient Location and Services
Located in vibrant Union Square, explore the nearby shopping, dining, and entertainment options. Benefit from the hotel's proximity to Chinatown and easy access to transportation, including the BART station for seamless travel. Book now for a delightful stay at Galleria Park, A Joie de Vivre Hotel.

Important information:

- Please note: Over-sized vehicle parking is USD 79.00 per day.

- Pet Policy: Maximum of 2 pets allowed, dogs and cats only. All pets require a mandatory fee + taxes per stay. Please contact hotel for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.1
Based on 1750 reviews
Cleanliness: 9.15
Service: 9.45
Location: 9.35
Room Quality: 8.85
Amenities: 8.95
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
M
margarita solo_traveller co
5
Pros:

La ubicación

Cons:

Cobran fees que no aparecen a la hora de reservar en booking y retienen el dinero por 5 dias me hicieron cobros que no deberían hacer y no responde, wl baño estaba tapado y nadie lo soluciono, la habitación es muy pequeña y muy oscura

2026-09-12 via Nuitee
C
Christan extended_group us
8
2026-09-11 via Nuitee
A
Alessandro solo_traveller nl
9
2026-09-11 via Nuitee
J
Jaci couple us
10
2026-09-11 via Nuitee
M
Miryam Macrina solo_traveller it
10
Pros:

Lo staff è molto cordiale e disponibile, la struttura è accogliente e pulitissima e la posizione davvero top! Molto carino l'aperitivo pomeridiano nella hall. Consigliatissimo!!

2026-09-10 via Nuitee
E
eduardo couple us
10
2026-09-10 via Nuitee
M
Michelle couple gb
10
2026-09-10 via Nuitee
J
Jo couple nz
9
2026-09-10 via Nuitee
V
Vashist couple us
10
2026-09-09 via Nuitee
S
Shveta solo_traveller us
10
2026-09-09 via Nuitee
J
Justin extended_group us
10
We would definitely recommend staying here, also we most definitely would book the sutter suite again in the future
Pros:

Everything was great, staff super friendly, location was great, walking distance to a lot of places like shopping and coffee. King bed in the sutter suite was excellent, almost as comfortable as our bed at home.

Cons:

Everything was perfect

2026-09-09 via Nuitee
S
Shveta couple us
10
Great hotel in an excellent location!
Pros:

Gorgeous lobby, friendly staff, beautiful rooms, water dispensers, sipping hour!

Cons:

Road noise

2026-09-09 via Nuitee
A
Arnaldo couple br
10
Excelente
Pros:

Hotel excelente, muito bem localizado, limpo em limpar quarto extremamente confortável, o banho excelente, os funcionários são muito agradáveis

2026-09-09 via Nuitee
B
Brenda solo_traveller gb
10
Fabulous stay
Pros:

Beautiful hotel, decorated very modern. Clean & comfortable rooms.

Cons:

Nothing

2026-09-08 via Nuitee
M
Michelland solo_traveller ch
6
Pros:

Très joli design et chambre confortable, idéalement situé au centre de San Francisco (attention pas super safe la nuit cela dit, en journée aucun problème)

Cons:

Surprise au moment du check in on vous facture $40 de frais sans explication. On vous dit ensuite que c'est pour la WiFi !!! Depuis quand on paie la wifi dans un hôtel 4 étoiles ? C'est ridicule. Déjà que le petit déjeuner n'est pas inclu.

2026-09-08 via Nuitee
M
Mike family_with_children us
9
2026-09-08 via Nuitee
M
Marta couple it
10
Ci tornerei sicuramente
Pros:

Staff gentilissimo, amenities come acqua/caffè gratuito e aperitivo, palestra, posizione

Cons:

Nulla

2026-09-08 via Nuitee
M
margarita solo_traveller co
8
Pros:

Ubicación

Cons:

El ban̈o estaba tapado el cifon de landucha toso wl tiempo

2026-09-08 via Nuitee
C
Connie couple us
10
Thank you for hosting us. We loved the water refill station, 3rd floor patio, great room design and location…. We will
Pros:

I loved the elegant design and decor. It had artistic flair and warm hospitality.

Cons:

N/a

2026-09-08 via Nuitee
C
candelaria family_with_children us
10
Pros:

Free water bottle.

Cons:

Towels could be a little softer.

2026-09-08 via Nuitee