The Westin San Diego Gaslamp Quarter

Hotels
•
Westin
9.4 (452 reviews)
910 Broadway Circle , San Diego , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional service from staff
Cons:
Hidden fees
Inconsistent staff attitudes

Categories

Cleanliness
8.55
Rooms were described as spacious and clean, but there were mentions of apathetic staff.
Service
10
Staff at the restaurant and front desk received high praise for their hospitality.
Location
10
Hotel location in downtown allowed great access to public transportation and nearby attractions.
Room Quality
9.52
Rooms were spacious and well-maintained with beautiful views.
Amenities
9.06
While some amenities were appreciated, there were complaints about hidden fees.
Value for Money
9.01
Generally good value for the hotel tier, but hidden fees affected perception.
Food and Beverage
9.54
Restaurant service and quality were highlighted positively, especially breakfast.
Overall Experience
9.5
Overall experience was positive, with some issues regarding specific staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Luxurious Amenities and Services

The Westin San Diego Gaslamp Quarter offers a range of luxurious amenities to ensure a comfortable stay for guests. From spa services to a swimming pool, guests can relax and rejuvenate during their visit. Each guestroom is thoughtfully equipped with modern conveniences such as a 55-inch flat-screen TV, refrigerator, and coffee machine.

Dining and Entertainment Options

Indulge in a culinary experience at the Downtown San Diego Restaurant, serving up delicious Southern California cuisine. The bar offers a variety of libations, specialty cocktails, and craft beer for guests to enjoy. For quick bites, Ingredients Grab ’n’ Go provides a selection of pre-made sandwiches, pastries, and specialty drinks.

Convenient Location and Nearby Attractions

Conveniently located in Downtown San Diego, The Westin San Diego Gaslamp Quarter is close to popular attractions such as Balboa Park, the San Diego Zoo, and PETCO Park. Whether guests are looking to explore the city or unwind at the hotel, there is something for everyone to enjoy during their stay.

Book your stay at The Westin San Diego Gaslamp Quarter for a luxurious and unforgettable experience.

Important information:

This hotel accepts pets at a maximum weight of 50 pounds. Additional fees apply for pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The Destination Amenity Fee includes:
· One hour non-motorized water activities
· One hour Harbor Tour on Flagship Cruises for one person
· Premium Internet
· Two Flights of Craft Beer or Two Glasses of House Wine
· Westin Gear Lending for one personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 86.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 4
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 452 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
H
Hargro • extended_group • us
7
I enjoyed my San Diego but check out and realization I was over billed ended the trip on a sour note
Pros:

The location

Cons:

The price/I was charged twice because I used a 3rd party instead of Marriott Bonvoy

2026-07-18 • via Nuitee
E
Edith • family_with_children • ch
9
Pros:

La situation géographique, l élégance de l hôtel, le personnel

Cons:

Nous avons réservé une chambre pour 3, (2 adultes et une ado de 15 ans). Il n y avait pas de lit pour ma fille, nous avons dormi les 3 dans le même lit.

2026-07-13 • via Nuitee
M
Mauricio Y • family_with_children • br
10
Pros:

Excelente localização

Cons:

Hospitalidade do time

2026-07-08 • via Nuitee
R
Rick • couple • us
10
hotel was excellent
Pros:

every thing

Cons:

it was'nt them -it was booking , com
I thought I had made the reservation for two days when I got to hotel they said it was for 1 day & 300. dollars -so i had to make a reservation for another day through the hotel it was 199.00 per day - why did I pay you guys 300

2026-07-03 • via Nuitee
R
Roberto • couple • it
10
Favoloso
Pros:

Fantastico

Cons:

Tutto perfetto

2026-07-02 • via Nuitee
F
fabian • couple • us
10
2026-06-30 • via Nuitee
B
Briahna • couple • us
8
Relaxing and peaceful.
Pros:

The staff was extremely friendly and helpful whenever we had a question or needed any assistance.

Cons:

The cleanliness of the restrooms in our room could’ve been a lot better.

2026-06-29 • via Nuitee
A
Amy • extended_group • us
10
2026-06-23 • via Nuitee
M
M9510XKkyleb • Family
10
The Kayl Experience
Pros:

Kayl was awesome she accommodated us and was very helpful and a great human being.

2026-06-21 • via Tripadvisor
C
Cmonivc • Family
10
Amazing trip, thanks brianna
Pros:

From the second you get out of your car and are greeted bay valet you can tell this place is special. The bell hop did not miss a beat getting our stuff out of the truck before we noticed he started. The destination fee un locked free drinks, kayak rides a family boat tour of the harbor and more for only 25 bucks a day. The concierge knew all there was to k ow about the area. The most amazing part of the hotel stay for my family was the impeccable work ethic of Brianna at the front desk. Her infectious smile and undeniable desire to help ensure our stay was perfect was unmatched. If I could give more than 5 stars I would. We will definitely be back this year for a show at the Balboa theater only a few hundred feet from hotel.

2026-06-08 • via Tripadvisor
D
Danielle • couple • us
10
2026-06-08 • via Nuitee
K
Kathleen • couple • us
9
Pros:

Staff was pleasant and helpful.

Cons:

Cost. I thought it was expensive.

2026-06-05 • via Nuitee
B
brandon_ricky • Business • Dallas, Texas
6
Perfect Spot If You Want to Walk Everywhere
Pros:

Check in was smooth and the staff was friendly, which always makes things easy right off the bat.

The location is really the highlight here. You’re right in the middle of the Gaslamp area with tons of dining options around you, and it’s very walkable to just about anything you’d want to do. If you like being able to step out and explore without needing a car, this is a great spot.

The rooms were fine. Nothing over the top or memorable, but they were clean and exactly what you’d expect from a Westin. Comfortable and reliable, just not anything that stands out.

Overall, it’s a good choice if location is your priority. Easy, convenient stay with everything you need nearby.

2026-06-03 • via Tripadvisor
A
Ariel • couple • us
8
2026-06-02 • via Nuitee
P
PV • family_with_children • mx
9
Cons:

El estacionamiento fue carísimo, 60 dólares el día. No vale la pena y es mejor buscar un estacionamiento cercano.

2026-06-02 • via Nuitee
A
A3800XUvictorm • Business
10
Grateful!
Pros:

I would like to highly commend Marjorie who assisted me at the front desk beyond the call of duty. I was on a tight schedule preparing for a trial. She helped me with printing documents and had them delivered to my room. Thanks to her assistance and the bell hop men i was able to be prepared and arrive to court on a timely basis. Thank you'

2026-05-29 • via Tripadvisor
I
I6700PZmarkg • Family
2
Just don’t stay here
Pros:

Just don’t stay here. It’s a sleazy crash pad for the drunken and otherwise incapacitated. If it wasn’t the hookers in the lobby, the 4 AM party down the hall, or the circa 1992 decor, then the dank smell in the room is all that was needed to force us to flee the premises to another hotel. It’s really hard to believe that the Marriott would allow this facility to exist. Don’t get me started on the $68 per night to park the car. The saving grace is that the woman at the front desk was understanding, apologetic, and accommodating.

2026-05-28 • via Tripadvisor
K
kennethk238 • Business • Fremont, California
10
Centrally located, really nice beds
Pros:

I came to this hotel for a business trip and for running the rock and roll half marathon. I’m actually still at the hotel but I felt inclined to leave a positive review.

I came in on an early flight to come to San Diego. The hotel itself had a very nice lobby and bar area. Back in its hay day I bet it’d be nice to be so close to Horton’s Plaza. Staff is friendly and welcoming. The location is close to the gaslamp and is walkable throughout downtown.

I didn’t expect to get a room and I figured I’d have to check in my bags, but they were able to fit me into a room. Needless to say there were some issues with the room. I went downstairs and they immediately moved me to another room. After that I haven’t had any issues. In fact, the beds are really really comfy.

There is a $25 fee but you get 2 drink coupons for wine or craft beer. You. An also get bicycle rentals and a cruise (1 per stay).

All and all, a decent property, great staff, and really nice beds. If you’re looking to be close to the action, I would highly recommend it.

2026-05-28 • via Tripadvisor
G
Guzman • extended_group • us
10
Manager and staff were great.We enjoyed our stay!!!
Pros:

The property was in a prime location

Cons:

There was nothing that I did not like

2026-05-27 • via Nuitee
N
Nicholas • solo_traveller • us
9
2026-05-24 • via Nuitee