The Westin San Diego Gaslamp Quarter

Hotels
Westin
9.4 (416 reviews)
910 Broadway Circle , San Diego , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional service from staff
Cons:
Hidden fees
Inconsistent staff attitudes

Categories

Cleanliness
8.55
Rooms were described as spacious and clean, but there were mentions of apathetic staff.
Service
10
Staff at the restaurant and front desk received high praise for their hospitality.
Location
10
Hotel location in downtown allowed great access to public transportation and nearby attractions.
Room Quality
9.52
Rooms were spacious and well-maintained with beautiful views.
Amenities
9.06
While some amenities were appreciated, there were complaints about hidden fees.
Value for Money
9.01
Generally good value for the hotel tier, but hidden fees affected perception.
Food and Beverage
9.54
Restaurant service and quality were highlighted positively, especially breakfast.
Overall Experience
9.5
Overall experience was positive, with some issues regarding specific staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Luxurious Amenities and Services

The Westin San Diego Gaslamp Quarter offers a range of luxurious amenities to ensure a comfortable stay for guests. From spa services to a swimming pool, guests can relax and rejuvenate during their visit. Each guestroom is thoughtfully equipped with modern conveniences such as a 55-inch flat-screen TV, refrigerator, and coffee machine.

Dining and Entertainment Options

Indulge in a culinary experience at the Downtown San Diego Restaurant, serving up delicious Southern California cuisine. The bar offers a variety of libations, specialty cocktails, and craft beer for guests to enjoy. For quick bites, Ingredients Grab ’n’ Go provides a selection of pre-made sandwiches, pastries, and specialty drinks.

Convenient Location and Nearby Attractions

Conveniently located in Downtown San Diego, The Westin San Diego Gaslamp Quarter is close to popular attractions such as Balboa Park, the San Diego Zoo, and PETCO Park. Whether guests are looking to explore the city or unwind at the hotel, there is something for everyone to enjoy during their stay.

Book your stay at The Westin San Diego Gaslamp Quarter for a luxurious and unforgettable experience.

Important information:

This hotel accepts pets at a maximum weight of 50 pounds. Additional fees apply for pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The Destination Amenity Fee includes:
· One hour non-motorized water activities
· One hour Harbor Tour on Flagship Cruises for one person
· Premium Internet
· Two Flights of Craft Beer or Two Glasses of House Wine
· Westin Gear Lending for one personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 86.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 4
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 416 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
J
Joel couple us
9
Overall, enjoyed the stay just wish it was a bit more affordable!
Pros:

The rooms were very comfy and welcoming!

Cons:

The surrounding areas were a bit questionable.

2026-01-27 via Nuitee
Y
Yvonne extended_group us
10
We will continue to stay at your location for years to come.
Pros:

All of the above. We have only used this location for our yearly visit to Gaslamp Quarter. We love it.

Cons:

N/A

2026-01-19 via Nuitee
R
Ronnie couple us
10
Clean and comfortable, Staff was friendly.
Pros:

Hotel is located away from all the hustle and bustle, Nice property.

Cons:

None

2026-01-19 via Nuitee
G
Gregory solo_traveller us
10
2026-01-19 via Nuitee
G
Gonzalo couple us
10
2026-01-15 via Nuitee
R
Robert couple us
5
2026-01-06 via Nuitee
M
Mohammed solo_traveller sa
8
2026-01-06 via Nuitee
D
Darlene couple us
10
2026-01-05 via Nuitee
J
Johanna couple us
10
2026-01-04 via Nuitee
K
Karen extended_group us
8
Lovely
Pros:

Convenience

Cons:

Hidden fees no jacuzzi and WiFi charges

2026-01-03 via Nuitee
B
brettsJ8537XP Family
10
Perfect Family Holiday Vacation Stay
Pros:

We had a very nice family vacation between Christmas and New Years. In particular, the service at the in-hotel restaurant (Bronze Bird) provided by Ruben, Ernie, and Juan was extraordinary. We got to know them during numerous trips to the restaurant for breakfast/dinner and they gracefully took care of our needs. Hotel location in downtown provided fantastic access to nearby public transportation for our daily excursions to Balboa Park, Sea World, Legoland, and Old Town San Diego. Strongly recommended!

2026-01-02 via Tripadvisor
A
Arturo couple us
9
2025-12-29 via Nuitee
P
Patrick couple us
9
2025-12-29 via Nuitee
M
missshefaliofficial Family
10
We had a FANTASTIC stay!
Pros:

Our visit was FANTASTIC. The manager, James, was absolutely delightful. He elevated our family’s experience during our 4 day stay. He was sure to greet us every day, ask us how our stay was going, whether he could help in any way, and genuinely engaged with us in a polite, respectful, and kind way. Thank you so much!

2025-12-28 via Tripadvisor
M
Mohearii family_with_children pf
7
2025-12-28 via Nuitee
M
mamatad2022 Family
10
Happy Holidays
Pros:

So impressed with the staff Zozima, Keila and Lezly the front desk hospitality staff at Westin. Thank you for being the best and helping our family on christmas day. We appreciate all the staff members, especially today for assisting us.

2025-12-25 via Tripadvisor
B
BillB619 Family Chicago, Illinois
8
Decent stay in SD
Pros:

Marriott Titanium.

Guys weekend stay in SD.

Pros:
- Location: walking distance to everything you want to take advantage of in the Gaslamp/Downtown area.
- Rooms: spacious and clean.
- Staff: was either really good or really apathetic.
- Hotel bar: the staff who cared was awesome and they have great drinks.
- Hotel restaurant: breakfast was very good.

Cons:
- Staff: the ones who don't care really don't care.
- Valets: cars are parked in front of the hotel with no way in and out. Getting a dropoff/pickup at the hotel took significantly longer because of the parking logistics.

Overall a good stay for Gaslamp. Might be better choices, might be worse choices. You'll get a standard Westin stay at this hotel.

2025-12-23 via Tripadvisor
A
Alexis couple us
8
2025-12-22 via Nuitee
C
Carol family_with_children za
10
Pros:

The property is beautiful and well-maintained, with a perfect location and friendly staff. The restaurant staff, in particular, were consistently helpful and accommodating. I had a coner room which was spacious and very comfortable. I highly recommend staying at this establishment.

2025-12-21 via Nuitee
R
Ramonn couple us
10
2025-12-17 via Nuitee