Omni Richmond Hotel

Hotels
Omni Hotels
8.6 (1206 reviews)
100 South 12th St. , Richmond , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food
Cons:
Weak WiFi
Cold facilities

Categories

Cleanliness
8.54
Guests appreciated the cleanliness throughout their stay.
Service
9.01
The staff were described as helpful, welcoming, and attentive.
Location
9.05
Guests loved the excellent location, close to restaurants and a nice bookstore.
Room Quality
8.5
Rooms were noted for being comfortable and spacious.
Amenities
8.03
Amenities were satisfactory, though some guests noted an inconvenience with WiFi and heating.
Value for Money
8.29
Some guests found prices to be a bit high for certain items, like room service.
Food and Beverage
8.74
Food quality was praised, particularly at the Westham Tavern.
Overall Experience
8.61
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:38

Property Description

Luxurious Riverside Location
Set in the financial and historic district of Richmond, Virginia, overlooking the James River.

Relaxation and Productivity
Omni Richmond Hotel features a heated, indoor pool and year-round, outdoor sundeck. Guests can also work in the 24-hour business center.

Caffeine Fix
For a signature coffee drink, guests can visit the hotel's full-service Starbucks.

Experience comfort and convenience at Omni Richmond Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1206 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.74
Overall Experience: 8.61
S
Simone solo_traveller it
9
Pros:

Posizione, cortesia del personale, camera corrispondente alle caratteristiche descritte su Booking, piscina e terrazzo al terzo piano molto godibili

Cons:

Nulla di particolare, solo Il servizio di pulizia che é entrato in camera alle 8.45 sapendo che la camera sarebbe stata lasciata per check out il giorno stresso.

La doccia del bagno potrebbe essere meglio gestita, la tendina di plastica stona un po' con la qualità dell'hotel

2026-08-26 via Nuitee
L
Lisa family_with_children us
10
We will be back
Pros:

Location

Cons:

$ of parking

2026-08-25 via Nuitee
M
Michael solo_traveller us
10
2026-08-24 via Nuitee
S
Sherif couple us
10
2026-08-24 via Nuitee
L
LaToya couple us
5
2026-08-24 via Nuitee
R
Regina solo_traveller us
7
Pros:

Employees were exceptional . Very helpful , friendly and knowledgeable.

Cons:

I could hear the TV in the room next door . I was in room 606. I don’t know if the TV was just turned up ridiculously loud - or if the walls are just that thin . But it was like I was watching the movie with him. Neighbor turned the TV off about 10:00 pm - so it all worked out.

2026-08-21 via Nuitee
D
Diane couple us
9
2026-08-21 via Nuitee
R
Rodrigo solo_traveller lu
9
2026-08-20 via Nuitee
D
Dueemme solo_traveller it
8
Ottimo hotel.
Pros:

Gentilezza del personale.

Cons:

Aria condizionata troppo forte negli spazi comuni.

2026-08-19 via Nuitee
M
MARCO solo_traveller ch
9
2026-08-19 via Nuitee
M
Mark solo_traveller gb
10
2026-08-18 via Nuitee
G
Gary solo_traveller gb
9
Great for a short stay.
Pros:

Very presentable and airy feel. Helpful staff and nice clean room. Bar area is large and comfortable and buffet breakfast excellent with lovely omelet station.

Cons:

Pool is indoors and like a tropical jungle with humidity. Not for me unfortunately.

2026-08-17 via Nuitee
R
Raymond couple us
10
2026-08-17 via Nuitee
S
Susan couple us
10
Awesome
Pros:

Staff was amazing

Cons:

Very clean and great location

2026-08-16 via Nuitee
A
Anya couple us
10
2026-08-15 via Nuitee
T
Thomas solo_traveller us
10
2026-08-14 via Nuitee
R
Robert couple us
10
Great time! You'd stay here again!
Pros:

The hotel is in a great location!!! it was easy to drive to and walk around Richmond. The room was clean.

Cons:

I didn't have trouble with the elevator, but I think there was only 1 working. The starbucks in the lobby wasn't open early in the morning.

2026-08-13 via Nuitee
I
irlina couple us
10
2026-08-12 via Nuitee
J
James couple us
10
I’m bad with names but staff was soo good and food was great too
Pros:

The staff were awesome! They really looked out

Cons:

Nothing, the property was great

2026-08-07 via Nuitee
D
Diana couple us
10
2026-08-06 via Nuitee