Omni Richmond Hotel

Hotels
•
Omni Hotels
8.6 (1206 reviews)
100 South 12th St. , Richmond , US
+1 804-344-7000

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food
Cons:
Weak WiFi
Cold facilities

Categories

Cleanliness
8.54
Guests appreciated the cleanliness throughout their stay.
Service
9.01
The staff were described as helpful, welcoming, and attentive.
Location
9.05
Guests loved the excellent location, close to restaurants and a nice bookstore.
Room Quality
8.5
Rooms were noted for being comfortable and spacious.
Amenities
8.03
Amenities were satisfactory, though some guests noted an inconvenience with WiFi and heating.
Value for Money
8.29
Some guests found prices to be a bit high for certain items, like room service.
Food and Beverage
8.74
Food quality was praised, particularly at the Westham Tavern.
Overall Experience
8.61
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:38

Property Description

Luxurious Riverside Location
Set in the financial and historic district of Richmond, Virginia, overlooking the James River.

Relaxation and Productivity
Omni Richmond Hotel features a heated, indoor pool and year-round, outdoor sundeck. Guests can also work in the 24-hour business center.

Caffeine Fix
For a signature coffee drink, guests can visit the hotel's full-service Starbucks.

Experience comfort and convenience at Omni Richmond Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1206 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.74
Overall Experience: 8.61
B
Brittany • solo_traveller • us
8
Great hotel, could use some improvements for the cost.
Pros:

It was a nice location and the staff were great.

Cons:

Paying for parking. Our coffee maker would not work with the plug connected to the desk but the outlet had pins in the bottom hold so we had to move the coffee maker. I did let the staff know for future visitors. Our body wash bottle was also completely empty but the staff were quick to help with that.

2026-09-13 • via Nuitee
R
Raven7895 • extended_group • de
8
Alles bestens, Super Lage.
2026-09-13 • via Nuitee
A
Austin • family_with_children • us
4
Pros:

Was very nice inside

Cons:

The un expected fees , the 35 parking fee a night ,pay for WiFi, and other charges I haven’t seen what they were for yet

2026-09-13 • via Nuitee
A
Abby • couple • us
10
2026-09-11 • via Nuitee
A
Abigail • couple • au
9
Very pleasant stay for two days.
Pros:

Nice room. Two queens. Sunny in morning. Somewhere to plug all your leads and devices in. It was on side of desk. Very helpful for a traveller. Nice magnifying mirror in bathroom. Nice bar downstairs. Easy to get drinks up to room. Bruce, the handyman was great. He brought up another armchair from storeroom.

Cons:

The parking for two days was $60! Starbucks was awful. Had breakfast wrap one more which was inedible.
Breakfast with Omni in atrium was excellent. Huge bowls of porridge. Could be shared between two. Lovely bowl of fruit. Excellent coffee.
The safe was broken. Bruce could not fix it.

2026-09-08 • via Nuitee
G
Garuccio • solo_traveller • us
10
A beautiful hotel. Super comfy bed. Awesome shower. The staff most excellent
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
R
Rosibel • family_with_children • us
10
Pros:

Todo

2026-09-07 • via Nuitee
D
Donyale • couple • us
10
Loved it. Staying there every time i visit RVA
Pros:

The staff was wonderful and the bed was chefs kiss comfortable

Cons:

N/a

2026-09-04 • via Nuitee
H
Harris • couple • us
8
Great stay
Pros:

Clean, comfortable, great friendly staff

Cons:

No microwave in room. I didn’t like having to leave the room to use a microwave.

2026-09-03 • via Nuitee
S
Sayvon • solo_traveller • us
3
2026-09-02 • via Nuitee
J
jjjjjccccc • couple • us
9
Pros:

Location was excellent, staff very responsive, room clean,

2026-08-31 • via Nuitee
S
Simone • solo_traveller • it
9
Pros:

Posizione, cortesia del personale, camera corrispondente alle caratteristiche descritte su Booking, piscina e terrazzo al terzo piano molto godibili

Cons:

Nulla di particolare, solo Il servizio di pulizia che é entrato in camera alle 8.45 sapendo che la camera sarebbe stata lasciata per check out il giorno stresso.

La doccia del bagno potrebbe essere meglio gestita, la tendina di plastica stona un po' con la qualità dell'hotel

2026-08-26 • via Nuitee
L
Lisa • family_with_children • us
10
We will be back
Pros:

Location

Cons:

$ of parking

2026-08-25 • via Nuitee
M
Michael • solo_traveller • us
10
2026-08-24 • via Nuitee
L
LaToya • couple • us
5
2026-08-24 • via Nuitee
S
Sherif • couple • us
10
2026-08-24 • via Nuitee
D
Diane • couple • us
9
2026-08-21 • via Nuitee
R
Regina • solo_traveller • us
7
Pros:

Employees were exceptional . Very helpful , friendly and knowledgeable.

Cons:

I could hear the TV in the room next door . I was in room 606. I don’t know if the TV was just turned up ridiculously loud - or if the walls are just that thin . But it was like I was watching the movie with him. Neighbor turned the TV off about 10:00 pm - so it all worked out.

2026-08-21 • via Nuitee
R
Rodrigo • solo_traveller • lu
9
2026-08-20 • via Nuitee
D
Dueemme • solo_traveller • it
8
Ottimo hotel.
Pros:

Gentilezza del personale.

Cons:

Aria condizionata troppo forte negli spazi comuni.

2026-08-19 • via Nuitee