DoubleTree by Hilton Cincinnati Airport

Hotels
•
Doubletree by Hilton
8 (566 reviews)
2826 Terminal Drive , Hebron , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good room quality
Clean facilities
Great location
Cons:
Slow restaurant service
High food prices
Inconsistent dining experience

Categories

Cleanliness
8.58
The hotel was well-maintained and clean as noted in multiple reviews.
Service
8.05
Incredible staff described as friendly, but some service issues mentioned in the restaurant.
Location
8.59
Perfect location directly at Cincinnati International Airport, noted positively.
Room Quality
8.04
Rooms described as perfect, with good facilities.
Amenities
8.07
Standard amenities with some positive mentions, but breakfast pricing was a concern.
Value for Money
7.53
Value questioned due to expensive restaurant pricing and additional charges.
Food and Beverage
7.08
Food quality was good, but service was slow and inconsistent.
Overall Experience
8.05
Overall a good experience, though marred by service issues in the restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:20

Property Description

Luxurious Dining Experience at Bistro Danielle
Indulge in a culinary journey at our on-site restaurant, Bistro Danielle, offering delectable dishes to tantalize your taste buds. Enjoy the convenience of room service for a cozy dining experience in the comfort of your room.

Relaxation and Recreation
Unwind in our indoor pool or maintain your workout routine in our well-equipped fitness room. Whether you prefer a refreshing swim or a challenging workout, we have the amenities to cater to your relaxation and fitness needs.

Convenient Shuttle Service and Nearby Attractions
Take advantage of our complimentary shuttle service to Cincinnati/Northern Kentucky International Airport for a stress-free travel experience. Explore nearby attractions such as the Cincinnati Zoo and the University of Cincinnati, just a short drive away.

Book your stay at Doubletree Cincinnati Airport for a blend of comfort, convenience, and excellent service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 566 reviews
Cleanliness: 8.58
Service: 8.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
K
Kerrie • couple • us
9
Good location , nice staff
Pros:

Convenient , friendly staff

Cons:

Room was a little worn

2026-07-05 • via Nuitee
L
Lowanda • family_with_children • us
10
Pros:

Close to the airport. Short shuttle.

2026-06-29 • via Nuitee
T
Todd • couple • us
5
Make sure you get the room you reserved.
Pros:

The rooms were good and the bed was comfortable.

Cons:

We had a supposedly ADA room with a roll in shower. We had to switch rooms 3 times before we were given the room we had reserved. And paid for.
We should not have had to do that. We should have been given the room we reserved and paid for!

2026-06-26 • via Nuitee
T
timothy • solo_traveller • us
7
2026-06-25 • via Nuitee
D
David • solo_traveller • co
6
The only reason to stay here is for the location
Pros:

Location was perfect so close to the airport

Cons:

The room was very dirty, Communication was very hard, I sent a lot of msgs and never got answer

2026-06-23 • via Nuitee
W
Wagner • solo_traveller • us
10
Convince to the Airport is awesome with a shuttle service.
Pros:

Bang bang shrimp..

Cons:

I was initially assigned a room that was occupied, but the mistake was immediately corrected.

2026-06-21 • via Nuitee
P
Patricia • couple • us
10
Great place, local and convenient!
Pros:

Close to terminal! Staff were fantastic!

Cons:

I liked everything!

2026-06-21 • via Nuitee
G
gary • family_with_children • us
8
2026-06-20 • via Nuitee
X
xtremernmom • Family • Clovis, California
8
Great Staff - Disappointing Room
Pros:

The staff at this DoubleTree were outstanding and are the main reason I am giving this hotel 4 stars instead of a lower rating. Logan, the shuttle driver, and Jake in the bar area were both exceptional. They were friendly, helpful, and truly made us feel welcome during our stay.

Unfortunately, the condition of the room did not match the level of service provided by the staff. We noticed mold in the shower, dirt around the bed, and a used drinking glass still in the room when we arrived. That immediately made us question how thoroughly the room had been cleaned.

Another frustration was that my digital key stopped working on the second day of our three-day stay. Having to return to the front desk and wait in line to have it reinstated was inconvenient and disappointing.

I was also surprised that breakfast was not included, especially since several other Hilton brands offer complimentary breakfast. While the staff were excellent, the cleanliness issues and maintenance concerns need attention if this property wants to meet the standards many travelers expect from the Hilton family of hotels.

2026-06-17 • via Tripadvisor
C
Charles • solo_traveller • us
10
2026-06-16 • via Nuitee
C
Christopher • family_with_children • us
10
Quick trip before our flight but will definitely stay again in the future!
Pros:

Very convienent for the airport! Nice pool for kids and bar for adults! Shuttles to airport were amazing!

Cons:

Nothing to complain about

2026-06-15 • via Nuitee
M
Mobile29117727205 • Family
10
Great experiences
Pros:

We always stay here for early flights the next day. Cookies = amazing. The most recent trip, I was blown away by the staff. So quick and courteous. Especially, Tyra at check in. It set the tone for a great vacation!! My family agrees.

2026-05-29 • via Tripadvisor
J
john • solo_traveller • ca
10
2026-05-24 • via Nuitee
L
Leslie • couple • gb
8
2026-05-24 • via Nuitee
G
Georgiana • solo_traveller • us
8
2026-05-24 • via Nuitee
E
Edward • solo_traveller • us
1
No sleep. Staff kept calling.
Pros:

Next to airport

Cons:

Staff named Tyra woke me up calling my room all night.

2026-05-18 • via Nuitee
D
Dibuleng • solo_traveller • at
10
2026-05-11 • via Nuitee
Y
Yanqin • couple • us
9
2026-05-05 • via Nuitee
S
Sandra • couple • us
10
2026-05-04 • via Nuitee
R
Rachel • couple • us
10
Wonderful place exactly what I was looking for
Pros:

Staff was amazing and helpful! Hotel was beautiful and clean! Beds were comfortable airport transfer was great!!! Would stay again

Cons:

Everything

2026-05-03 • via Nuitee