DoubleTree by Hilton Cincinnati Airport

Hotels
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Doubletree by Hilton
8 (523 reviews)
2826 Terminal Drive , Hebron , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good room quality
Clean facilities
Great location
Cons:
Slow restaurant service
High food prices
Inconsistent dining experience

Categories

Cleanliness
8.58
The hotel was well-maintained and clean as noted in multiple reviews.
Service
8.05
Incredible staff described as friendly, but some service issues mentioned in the restaurant.
Location
8.59
Perfect location directly at Cincinnati International Airport, noted positively.
Room Quality
8.04
Rooms described as perfect, with good facilities.
Amenities
8.07
Standard amenities with some positive mentions, but breakfast pricing was a concern.
Value for Money
7.53
Value questioned due to expensive restaurant pricing and additional charges.
Food and Beverage
7.08
Food quality was good, but service was slow and inconsistent.
Overall Experience
8.05
Overall a good experience, though marred by service issues in the restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:20

Property Description

Luxurious Dining Experience at Bistro Danielle
Indulge in a culinary journey at our on-site restaurant, Bistro Danielle, offering delectable dishes to tantalize your taste buds. Enjoy the convenience of room service for a cozy dining experience in the comfort of your room.

Relaxation and Recreation
Unwind in our indoor pool or maintain your workout routine in our well-equipped fitness room. Whether you prefer a refreshing swim or a challenging workout, we have the amenities to cater to your relaxation and fitness needs.

Convenient Shuttle Service and Nearby Attractions
Take advantage of our complimentary shuttle service to Cincinnati/Northern Kentucky International Airport for a stress-free travel experience. Explore nearby attractions such as the Cincinnati Zoo and the University of Cincinnati, just a short drive away.

Book your stay at Doubletree Cincinnati Airport for a blend of comfort, convenience, and excellent service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 523 reviews
Cleanliness: 8.58
Service: 8.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
E
Elizabeth • family_with_children • au
10
Exceptional (except for the restaurant)
Pros:

The staff went above and beyond. Booking.com didn't push through our booking to the hotel, but the lady at the front desk was able to make a call and sort it all out for us. She even upgraded our room for our troubles. I barely mentioned that we had a rental car to return and she organised the shuttle for us to pick us up and drop us off at the airport the next day. I didn't have to ask any questions because she'd answered them all before I could ask!

The bed was SO comfy, even comfier than the one at home.

Cons:

The hotel restaurant took way too long to prepare our - well, my - meal at dinner. My husband's meal took about an hour to come out, and mine took about two hours (I WISH I was exaggerating). I had to sit and watch him eat and finish his whole meal before mine even came out. The waitress was very apologetic and compensated us very generously. It was a nice meal, but not worth a 2h wait. Unfortunately, breakfast was the same, it took way too long to come out.

2026-03-07 • via Nuitee
F
Francine • family_with_children • us
10
2026-03-02 • via Nuitee
A
Angelica • couple • us
10
2026-02-28 • via Nuitee
B
Bethany • couple • us
10
2026-02-28 • via Nuitee
E
Emily • family_with_children • us
10
Clean stay
Pros:

It was clean and modern, and customer service was great!

Cons:

The price for one night was a little bit expensive, especially considering a Monday night.

2026-02-27 • via Nuitee
R
Ryan • family_with_children • us
8
2026-02-24 • via Nuitee
R
Robby • family_with_children • us
10
Great
Pros:

Close to airport and clean

2026-02-13 • via Nuitee
L
Laurie • solo_traveller • us
10
Pros:

Tyra was very helpful

2026-02-10 • via Nuitee
G
Gretchen • extended_group • us
10
2026-01-20 • via Nuitee
D
Dennis • couple • us
10
2026-01-19 • via Nuitee
W
William • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Allison • solo_traveller • us
3
Pros:

The location was good. The staff was very friendly.

Cons:

The bathroom was dirty. The hairdryer was disgusting - covered with old, sticky hairspray. The toilet and shower handles had not been wiped down. The toilet handle was covered with what looked like lotion.
The carpeting in the whole place was old and dirty looking.

2026-01-19 • via Nuitee
Y
Yumin • solo_traveller • us
1
2026-01-19 • via Nuitee
P
Pascal • solo_traveller • de
5
Old hotel
Pros:

Location directly at the airport

Cons:

Very old, smelly and a renovation would be needed

2026-01-15 • via Nuitee
C
Carl • solo_traveller • us
10
Pros:

The free shuttle ride

2026-01-15 • via Nuitee
E
Elizabeth • couple • au
10
Wonderful
Pros:

Booking.com didn't push our reservation through to the hotel. The lady at the front desk could not have done more to help. After the disaster that was the last hotel we stayed at she was an absolute angel. She called and fixed it all up, and then upgraded our room at no extra charge for our troubles.

I barely even mentioned about returning the rental car to my husband when she gave me a card and said "Follow the signs, and when you're there, call us and we'll pick you up", and also let us know that the shuttle would drop us off the next day with our bags as well. I didn't have a chance to ask any questions because she'd already answered them all for us!

The shuttle was amazing, the gentleman driving it dropped us at the terminal we needed to get to, which was lovely.

The BED. The bed was THE BEST bed I think I have EVER slept in, and that includes my one at home!

The whole place was lovely and clean. It felt like people took pride in their work there.

Cons:

The restaurant's kitchen was very slow. We went for dinner, and my husband's meal came out after about an hour, mine came out 2h after ordering. I had to sit and watch him eat. The poor waitress was doing her best, and we knew it wasn't her fault. Breakfast was the same deal, it took way longer than a restaurant should take to get the food out. If we stay here again we probably will give the restaurant a miss.

The air conditioner didn't work as expected, and could probably use an update. It looked old and tired.

2026-01-15 • via Nuitee
M
Maria5523 • couple • br
4
Pros:

Conforto das camas é excelente. A localização do hotel é muito conveniente próximo ao aeroporto.

Cons:

Excesso de carpetes nohotel, com acesso de pets e limpeza a desejar no carpete. A máquina de gelo do terceiro andar andar está com compressor quebrado e faz muito barulho.

2026-01-14 • via Nuitee
S
Shelley J • couple • us
8
Just overnight to catch an early flight.
2025-12-30 • via Nuitee
F
Fontes • couple • br
8
2025-12-29 • via Nuitee
P
Panizzon • solo_traveller • it
9
Design fantastico, ben tenuto, ottima pulizia, ottimo ordine, ottimo prezzo
Pros:

Design

2025-12-29 • via Nuitee