ibis Brussels Centre Chatelain

Hotels
•
ibis
8.2 (2783 reviews)
191 Chaussée de Vleurgat , Brussels , be

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good location
Cons:
Small rooms
Limited parking availability
Noisy at times

Categories

Cleanliness
8.01
Several reviews mention clean rooms, indicating a good standard of cleanliness.
Service
8.48
Positive mentions of helpful and friendly staff enhance the perception of service.
Location
8.52
Reviews highlight the hotel's proximity to city center, making it a desirable location.
Room Quality
7.47
Some reviews mention small room sizes indicating a need for improvement in room quality.
Amenities
8
Amenities generally met expectations, although some parking and internet availability issues were noted.
Value for Money
8.46
Good balance of quality and price based on reviews suggests strong value for money.
Food and Beverage
8.51
Multiple reviewers praised the breakfast offerings, indicating a positive experience in this category.
Overall Experience
8.18
Overall guest satisfaction reflected a strong overall experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:49

Property Description

Modern and Convenient Accommodation
Located just 750 meters from Avenue Louise, Ibis Brussels Centre Chatelain offers small yet modern rooms with some overlooking a charming garden.

Delicious Breakfast and Cozy Bar
Start your day with a delicious breakfast in the bright breakfast room and enjoy a refreshing drink at the bar throughout the day.

Prime Location for Exploring
With the Museum district, European Parliament, and University of Brussels only 2 km away, and the serene park Bois de la Cambre nearby, our hotel is the perfect base for your Brussels adventures.

Book now for a delightful stay at Ibis Brussels Centre Chatelain!

Important information:

Please note that guests should state their expected arrival time using the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2783 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.18
C
challies • family_with_children • fr
9
Pros:

Salle de bain, rangement, grand écran tv, propreté

Cons:

La poignée ronde de la porte accès hôtel par le garage, trop près du dormant, ce qui peut entraîner un accident au niveau de la main, la solution est de la déplacer

2026-02-14 • via Nuitee
H
Heidi • couple • be
8
Volgende keer hopelijk betere communicatie tussen personeel
Pros:

Ik verblijf hier regelmatig dus ik ken het hotel goed

Cons:

Ik had 2 nachten geboekt, weliswaar 2 aparte boekingen.
Had op voorhand het hotel een bericht gestuurd via Booking of ik in dezelfde kamer kon verblijven.
Antwoord gekregen dat dit zeker geen probleem was.
Na de 1e nacht kwamen ze op mijn deur bonken om 12:15 dat ik de kamer moest verlaten.
Ik antwoordde ik heb 2 nachten geboekt heb dus vond dit niet echt professioneel!

2026-02-14 • via Nuitee
O
Ole • solo_traveller • dk
8
2026-02-13 • via Nuitee
I
Ionescu • family_with_children • ro
10
2026-02-13 • via Nuitee
B
Bernard • couple • be
8
Situation et propreté appréciées
Pros:

Situation, confort et propreté

Cons:

Chambre exiguë car accès que d’un côté du lit double

2026-02-13 • via Nuitee
B
Bernard • solo_traveller • be
6
Situation parfaite mais confort et propreté à modifier !
Pros:

La situation

Cons:

Chambre non chauffée en arrivant et impossible de mettre le chauffage donc chambre glacial. Pas top niveau propreté dans la salle de bains (des longs cheveux noirs gisaient sur le sol)

2026-02-13 • via Nuitee
T
Tomek68 • family_with_children • pl
8
Fajny hotel z pewnymi niedociągnieciami.
Pros:

Lokalizacja, wygodne łóżka, dość duża łazienka z porządnym prysznicem.

Cons:

Pani na recepcji mało ogarnięta. Niezbyt zainteresowana gośćmi, którzy chcieli się zameldować. Druga sprawa-zamawiałem dwa oddzielne łóżka, dostałem pokój z łóżkiem małżeńskim. Gdy wróciłem z prośbą o zamianę pokoi, recepcjonista poinformowała mnie, że nie ma pokoju z oddzielnymi łóżkami i już. No słabo. Gość, który rano nas obsługiwał, był w porządku. Czuć było, że wie, na czym polega ta praca.

2026-02-12 • via Nuitee
B
Beata Hałubek • family_with_children • pl
8
Dobra lokalizacja
Pros:

Wygodny materac, duże łóżko, dobrze rozplanowane wszystkie elementy wyposażenia pokoju. Dobre śniadanie, sałatki, kanapki bez glutenu, owoce.

Cons:

W nocy obudziło mnie gryzienie w skórę pleców. Zapaliłam światło i na prześcieradle były malutkie kropeczki, nie wiem czy pluskwy, pchły, czy coś innego. Musiałam spać na kołdrze i wtedy nic mnie nie gryzło. Na poduszkę położyłam ręcznik.

2026-02-12 • via Nuitee
F
Francesco • family_with_children • it
8
2026-02-11 • via Nuitee
R
Rosa Maria • extended_group • de
7
Pros:

Frühstück ist wunderbar

2026-02-11 • via Nuitee
M
Myriam • family_with_children • fr
6
Moyen mais pratique.
Pros:

Le petit déjeuner était bon, mais n’était pas très varié. L’emplacement géographique est super, on est proche de l’université de Bruxelles.

Cons:

Les lits ne sont pas confortables, et les murs sont fins.

2026-02-11 • via Nuitee
A
Aurelie • family_with_children • fr
10
Pros:

Quartier incroyable

2026-02-10 • via Nuitee
N
niloufar • solo_traveller • gr
6
2026-02-09 • via Nuitee
M
markperlov • extended_group • md
7
2026-02-09 • via Nuitee
K
Kirsty • family_with_children • gb
8
2026-02-09 • via Nuitee
A
Anna • couple • it
8
Buono
Pros:

La posizione vicina ai luoghi di destinazione

Cons:

Il rumore notturno delle lavatrici

2026-02-09 • via Nuitee
Angely Lima • solo_traveller • lu
10
2026-02-08 • via Nuitee
V
Viltė • family_with_children • be
8
Cons:

There was no parking space upon arrival - which is ok, I had received a message from the hotel that it might be so, and that reservation is not possible. However, once I asked at the reception if there is space, the employee asked me if I had reserved one? They were also not able to advise whether the street parking just outside was free or not, nor recommend any nearby parking (we found one 3min away).

2026-02-08 • via Nuitee
G
Gabriele • couple • it
8
2026-01-30 • via Nuitee
C
Celeste • couple • it
8
2026-01-29 • via Nuitee