Embassy Suites by Hilton Portland Tigard

Hotels
Embassy Suites Hotels
8.1 (704 reviews)
9000 SW Washington Square Road , Tigard , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious rooms
Good breakfast
Cons:
Dirty floors
High parking fees
Old sofa beds

Categories

Cleanliness
7.43
The hotel seemed tired/worn out with dirty carpet and floors were dirty & not vacuumed.
Service
8.9
Amazing staff, accommodations, and attentive service noted.
Location
8.94
Great location and close to shopping areas.
Room Quality
7.89
Room size was great but showed signs of wear and tear.
Amenities
7.92
Good facilities, but some amenities like parking are pricey.
Value for Money
6.88
Paid parking was expensive, causing some dissatisfaction.
Food and Beverage
8.43
Great buffet and breakfast options available, though limited.
Overall Experience
8.4
Overall a pleasant stay but issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:46

Property Description

Convenient Location
Located adjacent to the Washington Square shopping centre, the Embassy Suites by Hilton Portland Washington Square offers an ideal spot for both leisure and business travelers. With easy access to popular attractions and corporate offices, guests can explore the Oregon Zoo, Portland State University, and more.

Modern Amenities
This 100% non-smoking hotel boasts spacious suites equipped with in-room microwaves and refrigerators for added convenience. Guests can also indulge in a complimentary cooked-to-order breakfast to kickstart their day and unwind at the nightly hosted reception with cocktails and snacks.

Thoughtful Services
From the proximity to major companies like IBM, Intel, and Nike World Headquarters to the thoughtful services provided, such as the free breakfast and evening reception, guests can expect a comfortable and enjoyable stay at the Embassy Suites by Hilton Portland Washington Square. Book your stay now for a memorable experience.

Important information:

Please Note: In order to check in, the guest registered to the room must be 21 years of age or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 704 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
C
Cordova couple us
10
Enjoyed stay with
Pros:

Convenient location. Nice room

Cons:

A bit pricey. Breakfast selections were marginal

2026-04-15 via Nuitee
C
Chrissy couple us
8
2026-04-13 via Nuitee
R
Roberta family_with_children us
10
Clean and quiet
Pros:

The breakfast was good room was clean

Cons:

Last time we stayed they offered pizza didn't offer it this time it was disappointing

2026-04-11 via Nuitee
K
Kellianne solo_traveller us
9
Would definitely recommend.
Pros:

Comfortable bed. Great location. Loved the room service, and convenient store in lobby fully stocked with lots of options for food/beverages. Quiet. Full length mirror available which is often overlooked in a lot of hotels.

Cons:

Nothing to note

2026-04-10 via Nuitee
K
Kwang W extended_group us
8
2026-04-06 via Nuitee
J
JESSICA couple us
8
Perfect place to stay for work. Love the extra amenities.
Pros:

Love the morning omelets!

Cons:

Rooms starting to feel dated

2026-04-05 via Nuitee
K
Kleynner couple us
10
2026-04-02 via Nuitee
M
Marco extended_group us
7
Was goo other then the door slamming
Pros:

I liked that it was close to everything.

Cons:

I didn’t like that the people next to us kept slamming the door.

2026-03-30 via Nuitee
B
B extended_group us
8
2026-03-27 via Nuitee
J
Jennifer solo_traveller us
9
2026-03-27 via Nuitee
T
Tieu Vy couple us
5
2026-03-27 via Nuitee
S
Stephen family_with_children us
5
Disappointing to see what Embassy Suites has become.
Pros:

Breakfast, as always, excellent.

Cons:

Charged $19 per car to park. Next to a mall. Won't be coming back to this clip joint.

Couldn't put us in adjoining rooms. And the sink was cracked and the desk chairs naugahide was peeling. Sad!

2026-03-26 via Nuitee
K
Kellie couple us
4
Hidden charges even after Iwas assured there would not be a fee.
Pros:

See comment below.

Cons:

Hilton charged a parking fee after the front desk indicated there was not a parking fee. You have lost my business from now on.

2026-03-25 via Nuitee
K
Kellie couple us
7
People watching and social control design of this building amazing.
Pros:

Omelette bar chef is a fabulous cook.

Cons:

Air vent dirty. Washcloth old and ripped.

2026-03-25 via Nuitee
N
Neideigh family_with_children us
7
2026-03-24 via Nuitee
K
Karlie family_with_children us
9
EXCELLENT hotel! Will be back again!
Pros:

Great location- super friendly staff, big rinks, clean pool- great breakfast!

Cons:

The plumbing was super slow - bath didn’t drain, etc.
Also, the store was ridiculously expensive. I get up charging in a hotel, but this was excessive - like $2 for a SMALL piece of cheese

2026-03-23 via Nuitee
S
Sarah solo_traveller us
8
2026-03-21 via Nuitee
B
Breanna family_with_children us
8
Pros:

There was a large number of hockey players staying at the hotel and they made our stay miserable the staff was very understanding and comped one of our nights.

Cons:

Needs a larger pool with longer hours.

2026-03-19 via Nuitee
F
Footprints483912 Family
6
Quality is slipping
Pros:

I've stayed at this property about five times in the last two years and was initially really impressed with the value, though it has seemed like each subsequent trip has not lived up to the initial one. This time the wear and tear on the place was hard to ignore. Our room this time included badly ripped bedskirts and missing curtain pulls; in the first floor women's restroom, multiple ceiling tiles were cracked or askew, grout and baseboards were filthy, and the air vent covers were completely caked with dust and looked disgusting. Even the quality of the buffet breakfast and happy hour seemed to have slipped, with the heated syrup dispenser broken, diet coke out for 2 full days, and dwindling variety of food items particularly at happy hour. On my next trip to the area I'll be staying somewhere else.

2026-03-18 via Tripadvisor
J
John Alvin couple us
8
2026-03-14 via Nuitee