Quality Inn & Suites I-35 near Frost Bank Center

Hotels
Quality Inn
7.6 (581 reviews)
3817 N PanAm Expwy , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Affordable price
Cons:
Dirty rooms
Poor staff interactions
Limited amenities

Categories

Cleanliness
6.93
Several guests reported dirty rooms and issues with cleanliness.
Service
7.9
Mixed reviews on staff behavior, but overall service was adequate.
Location
8.94
Convenient location close to attractions and family needs.
Room Quality
7.39
Rooms were mostly clean, but some furnishings need replacing.
Amenities
7.42
Pool was closed during stay, impacting guest experiences.
Value for Money
7.88
Generally affordable but with mixed levels of satisfaction.
Food and Beverage
6.43
Limited breakfast options and negative comments regarding quality.
Overall Experience
7.9
Experiences varied widely; some found it satisfactory, others quite disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:49

Property Description

Convenient Location
Located just a 5-minute drive from downtown San Antonio, the Quality Inn & Suites I-35 near AT&T Center is the perfect base for exploring the city's attractions. Situated only 7.5 km from the historic Alamo, guests can easily immerse themselves in the rich culture and history of the area.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring flat-screen TVs, free WiFi, microwaves, and refrigerators. Whether you're here for business or leisure, we have everything you need to feel at home.

Leisure and Business Facilities
Take advantage of our outdoor pool to relax after a day of sightseeing or utilize the fitness center to stay active. For business travelers, our hotel offers convenient business facilities to cater to your professional needs.

Book your stay at the Quality Inn & Suites I-35 near AT&T Center now for a memorable and convenient experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

7.6
Based on 581 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.9
J
JORGE solo_traveller us
3
2026-08-08 via Nuitee
K
Kyle couple us
1
2026-07-10 via Nuitee
E
ENRIQUE solo_traveller mx
1
Sin comentarios
Pros:

Nada

Cons:

Las habitaciones muy oscuras y poca higiene muebles muy viejos y sucios

2026-06-29 via Nuitee
J
Jimenez solo_traveller us
10
2026-06-21 via Nuitee
R
Rebecca Eden solo_traveller us
3
Poorly managed/pictures deceiving
Pros:

I appreciates the kindness of the young lady at the front desk, unfortunately, she's not management and whatever whoever is managing this property is doing poorly. The king suite was a decent size so that we appreciated.

Cons:

The pool was under maintenance , which is not noted when making a reservation, the breakfast is not as shown in pictures it was very poor quality and only a few options, hallways were extremely hot, the vending machines did not work properly and none of them had water available.

2026-06-14 via Nuitee
B
Bryanlee solo_traveller us
1
2026-06-14 via Nuitee
J
JohnCandace Yeamans solo_traveller us
10
2026-06-12 via Nuitee
J
JohnCandace Yeamans solo_traveller us
10
2026-06-12 via Nuitee
A
Andrew solo_traveller us
10
2026-06-07 via Nuitee
Y
Yeager solo_traveller us
3
Its a high risk gamble
Pros:

Close to Fort Sam Houston, reason for booking. Had a King suite; liked the price for layout

Cons:

everything was out dated, remotes to both tvs didnt work, every other channel was audio only, returned to room next day, no housekeeping, room 116 located by outside door that constantly was slammed shut making walls and door shake in room. Door and lock didnt feel secure and safe. Pool was open then closed for maintenance during entire stay with nothing done to pool, small black bugs on everything and the access took me on the backside that didn't feel the safest.

2026-06-03 via Nuitee
C
crosa solo_traveller us
3
2026-05-30 via Nuitee
M
Mazen solo_traveller us
2
2026-05-25 via Nuitee
M
Mazen extended_group us
2
2026-05-25 via Nuitee
C
Criscelda solo_traveller us
8
Pros:

Breakfast was not great but adequate for the price I paid.

2026-05-21 via Nuitee
K
Kenneth solo_traveller us
2
2026-05-14 via Nuitee
J
Janis couple us
10
Satisfying Experience
Pros:

Checked in late after a long trip, and the front desk handled it seamlessly. The outdoor swimming pool was clean, although we did hear some noise from nearby rooms at night. Breakfast was decent. Overall, a pleasant visit, with a few little issues, but nothing major.

2026-04-16 via Nuitee
D
Davis solo_traveller us
9
Pros:

Clean, courteous service nice place and equally nice hosts.

Cons:

Eggs at breakfast and coffee maker was out of coffee

2026-04-16 via Nuitee
J
Joe solo_traveller us
7
Pros:

Quiet

Cons:

Nothing

2026-04-11 via Nuitee
L
Louise couple ca
7
Pros:

Le lit

Cons:

Pas très propre vétuste déjeuner très peu varié

2026-03-31 via Nuitee
Q
Quinn extended_group us
1
Worst hotel stay I’ve had.
Pros:

Not much to like. Other than it was a place to sleep.

Cons:

Staff was not helpful and acted as if I was a burden upon check in. Front desk lady would not tell me where my room was when I asked. Most of the lights did not work and there were multiple holes in the walls.

2026-03-25 via Nuitee