Quality Inn & Suites I-35 near Frost Bank Center

Hotels
•
Quality Inn
7.6 (551 reviews)
3817 N PanAm Expwy , San Antonio , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Affordable price
Cons:
Dirty rooms
Poor staff interactions
Limited amenities

Categories

Cleanliness
6.93
Several guests reported dirty rooms and issues with cleanliness.
Service
7.9
Mixed reviews on staff behavior, but overall service was adequate.
Location
8.94
Convenient location close to attractions and family needs.
Room Quality
7.39
Rooms were mostly clean, but some furnishings need replacing.
Amenities
7.42
Pool was closed during stay, impacting guest experiences.
Value for Money
7.88
Generally affordable but with mixed levels of satisfaction.
Food and Beverage
6.43
Limited breakfast options and negative comments regarding quality.
Overall Experience
7.9
Experiences varied widely; some found it satisfactory, others quite disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:49

Property Description

Convenient Location
Located just a 5-minute drive from downtown San Antonio, the Quality Inn & Suites I-35 near AT&T Center is the perfect base for exploring the city's attractions. Situated only 7.5 km from the historic Alamo, guests can easily immerse themselves in the rich culture and history of the area.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring flat-screen TVs, free WiFi, microwaves, and refrigerators. Whether you're here for business or leisure, we have everything you need to feel at home.

Leisure and Business Facilities
Take advantage of our outdoor pool to relax after a day of sightseeing or utilize the fitness center to stay active. For business travelers, our hotel offers convenient business facilities to cater to your professional needs.

Book your stay at the Quality Inn & Suites I-35 near AT&T Center now for a memorable and convenient experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    Children from 1 year old to 15 years old stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 551 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.9
V
Villanueva • family_with_children • us
1
We did not stay. We asked for a refund due to not even being there for 30 minutes but were denied.
Pros:

Nothing really. The bed was very close to the door which did not lock properly. The latch was extremely loose, my husband tried to tighten the screws, which were so loose he could use his finger and it still would not tighten. The door would not close completely. It felt very unsafe to stay with there with our daughter.

Cons:

Nothing really. The bed was very close to the door which did not lock properly. The latch was extremely loose, my husband tried to tighten the screws, which were so loose he could use his finger and it still would not tighten. The door would not close completely. It felt very unsafe to stay with there with our daughter.

2026-02-11 • via Nuitee
K
Kai • couple • us
10
Pros:

Breakfast was uncomplicated but convenient. Getting something before leaving rather than making a stop somewhere else was pleasant. All the items were readily available and well-stocked.

2026-02-10 • via Nuitee
R
Rodney • extended_group • us
10
Pros:

Since we rented a car, free parking made our stay much more convenient. We didn't have to worry about additional costs or street parking because spaces were available close to the building.

2026-02-10 • via Nuitee
L
Leon • solo_traveller • us
6
2026-01-29 • via Nuitee
G
Gary • couple • us
10
Pros:

Comfortable stay with good service. Everything was well organized and met expectations. Recommended.

2026-01-22 • via Nuitee
M
Monica • couple • us
1
Poor
Pros:

The stay was amazing but the property itself was not clean and it had roach infestation. While I was occupying the room a pest control person walked in the knock while unlocking the door. I saw 3 roachs myself.

Cons:

Poor taking care of its ran down its smells it’s has a roach infestation

2026-01-22 • via Nuitee
S
Sandra • couple • us
10
Pros:

We had a pleasant stay at Quality Inn & Suites I-35 near Frost Bank Center. The location was very convenient for exploring San Antonio, and the staff were friendly and helpful. The room was clean, comfortable, and offered good value for money. We especially appreciated the free breakfast and easy access to local attractions. Would recommend for a relaxed and affordable stay!

2026-01-21 • via Nuitee
R
Romero • extended_group • us
10
2026-01-19 • via Nuitee
D
Delfina • family_with_children • us
1
Was the worse hotel ever. Don’t recommend it?
Pros:

Nothing False advertising was nothing like the pictures they have on web sites.

Cons:

The room smelled bad the tv didn’t work and the shower was discussing the pool had a tarantula in it and dirty. Canceled my stay and was still charged for 3 days. Worst hotel ever and the clerk had horrible customer service. Don’t recommend this hotel to anyone.

2026-01-19 • via Nuitee
R
Robert • couple • us
10
Pros:

Extremely clean and tidy, and the bed was very comfortable. Great location, and the staff was friendly and helpful. Excellent value for the price.

2026-01-14 • via Nuitee
T
Theodore Swart • couple • us
10
Pros:

The king suite was great! Traveling with family, it was nice to have that little separation between beds. Pool and included parking were a bonus — overall, a very pleasant stay

2026-01-14 • via Nuitee
M
muldrow • extended_group • us
10
Perfect as they get for work
Pros:

Amazing staff not the best area but best deal out there

2026-01-07 • via Nuitee
R
Rebecca • solo_traveller • us
7
Pros:

Friendly staff. Had everything ready for our reservation

Cons:

I had three rooms and none of the tvs worked.

2026-01-02 • via Nuitee
S
Shelia • couple • us
10
Need more handicap
2025-12-15 • via Nuitee
L
Lukas • extended_group • at
7
Good room but a little expensive
Pros:

Room was clean

Cons:

Bathroom floor tiles were basically all broken and had sharp corners. It could be 10-20% cheaper in my opinion.

2025-12-08 • via Nuitee
R
rose • couple • us
7
2025-11-29 • via Nuitee
J
john • solo_traveller • us
2
2025-11-28 • via Nuitee
C
Cynthia • family_with_children • us
10
2025-11-24 • via Nuitee
M
Maguire • couple • us
8
2025-11-22 • via Nuitee
S
Salvador • couple • mx
10
Pros:

Las instalaciones, muy comodas, muy buen desayuno !

Cons:

Que no limpiaron la habitacion y falto shampoo

2025-11-04 • via Nuitee