Comfort Inn & Suites Statesville - Mooresville

Hotels
•
Comfort
6.5 (304 reviews)
1214 Greenland Drive , Statesville , US
+1 704-873-2044

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to highway / convenient location
Friendly/helpful staff (noted check-in clerk)
Pet friendly
Included breakfast
Convenient to 24-hour Waffle House and convenience store
Good for road trips / regular return guests
Cons:
Poor cleanliness: mold, stains, smoke smell
Rooms dated/torn furniture and dirty carpets
Breakfast quality and limited hot items
AC problems / overheating rooms
Housekeeping issues (unexpected entries) and inattentive front desk
Limited amenities reported (no ice, elevator issues)

Categories

Cleanliness
2.5
Multiple guests reported very poor cleanliness: smoke smell in rooms, mold in showers, stained/torn curtains and carpets, visible dark/black residue and general filth.
Service
9
Several reviewers praised specific staff (friendly check-in clerk, helpful personnel) and described good front-desk interactions, though isolated complaints about inattentive clerks and housekeeping were noted; overall staff friendliness is a strong point.
Location
9.5
Consistently cited as a major positive: easy on/off highway access, close to Waffle House and convenience stores, convenient for road trips and travel to Florida/Connecticut.
Room Quality
3.5
Rooms noted as rough and dated: torn/stained carpet, torn furniture, stale smells, dripping showers, AC problems (overheating), and issues like bathroom doors not closing properly.
Amenities
8.5
Hotel offers useful basic amenities (pet-friendly option, included breakfast, proximity services); some missing/limited items reported (no ice, limited elevator service, limited hot breakfast items) but the amenity set is generally useful for travelers.
Value for Money
9
Several guests report returning annually and finding the location and included breakfast good value for highway travel; despite property condition issues, many find the price and convenience favorable for road-trip stays.
Food and Beverage
3.5
Breakfast was frequently criticized: limited hot items (often only waffles), missing bacon/sausage, slow/limited egg service, described by multiple guests as poor or "horrible."
Overall Experience
6.5
Mixed overall: friendly staff and excellent location are positives, but severe cleanliness and room quality issues (mold, stains, smell, AC problems) lead to a middling overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
The Comfort Inn & Suites Statesville hotel in North Carolina, just off Interstate 77, offers easy access to Charlotte.

Top-Notch Amenities
Enjoy a complimentary hot breakfast, stay connected with free high-speed Internet, and bring your furry friends along as we are pet-friendly.

Modern Comforts
Relax in rooms featuring HD flat-screen TVs, a refrigerator, and a microwave, all within a smoke-free environment.

Book your stay now at the Comfort Inn & Suites Statesville for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.5
Based on 304 reviews
Cleanliness: 2.5
Service: 9
Location: 9.5
Room Quality: 3.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 3.5
Overall Experience: 6.5
T
Tiffany • couple • us
1
Beyond disappointing
Pros:

Pet friendly

Cons:

1st room given smelled of smoke. 2nd room was disgusting, window curtains heavily splattered with ketchup or blood on walls too. Mold all over in shower with some type of black goo stick on tub floor. Breakfast which is included in price, they had nothing available like the waffles, and eggs sides, only had eggs. All the guests looking for breakfast were upset.

2026-10-28 • via Nuitee
J
James • couple • us
4
Terrible and just stayed In your Walterboro location 11 day s prior on my way down to Disney. Great
Pros:

Okay breakfast!!

Cons:

Well entered room and it was a oven. The hallway was cooler than my room. Went to desk and manager said " they just turned on AC" will take awhile to collect off. No concern that it was hot. There were other guests complaining also at desk. Went back to room. Took a shower and then tried to sleep in chair by AC. Eventually room cooled enough for me to sleep 2 AM. I had a 7 AM wake up. Needless ro say didn't get much sleep do to AC. THIS LOCATION NEEDSZAN UPGRADE!!

2026-10-19 • via Nuitee
J
John • couple • us
7
The stay was good
Pros:

Location

Cons:

Carpet very dirty

2026-10-12 • via Nuitee
D
Deb • solo_traveller • us
2
Pros:

The location was a great spot going down to Florida.

Cons:

The room was rough... torn or stained carpet. The furniture was torn and the smell was stale. Bathroom shower dripped all night that the bathroom was wet even though Noone showered.

2026-10-12 • via Nuitee
A
Amanda • solo_traveller • us
1
This is saved to my do not book again list
Cons:

Dirty no ice not elevator service from third floor

2026-10-11 • via Nuitee
H
Helen • solo_traveller • us
10
2026-09-14 • via Nuitee
A
Alfred • couple • us
2
The staff was great but the hotel is well past it's prime and needs a major overhaul.
Pros:

Easy on/off Highway. The lady that checked us in was very nice.

Cons:

The only ADA rooms are suites and they charge extra.

2026-09-07 • via Nuitee
H
Holly • family_with_children • us
8
2026-08-22 • via Nuitee
L
Linda • couple • us
9
My husband and I stay here every year on our road trip to Connecticut because we like the hotel.
Pros:

The hotel is close to the highway and the Waffle House nearby is open 24 hours a day. There is a convenience store that sells gas next to the Waffle House. The staff at the hotel are very friendly and helpful and they offer a nice breakfast.

Cons:

The breakfast didn't offer bacon or sausage with the scrambled eggs, it only had sausage gravy and biscuits, but there were waffles, pastry, yogurt, fruit, toast, coffee and fruit juices.

2026-08-16 • via Nuitee
W
Wetzel • solo_traveller • us
1
Pros:

Location

Cons:

Beds.Bathrooms.NO Water.

2026-08-14 • via Nuitee
R
Russ • family_with_children • us
5
2026-08-03 • via Nuitee
M
Marjorie • couple • us
2
Awful, if I could get my money back I'd be happy
Pros:

So hotel awful, breakfast,was,so bad would never stay again

Cons:

not at all what pictures look like. Worse breakfast buffet.

2026-07-24 • via Nuitee
Y
Yevhen • couple • us
5
2026-07-20 • via Nuitee
D
Diane • solo_traveller • us
7
Breakfast was horrible
Pros:

Not the breakfast !!

Cons:

The breakfast.

2026-07-17 • via Nuitee
L
Lucila • couple • us
10
2026-07-10 • via Nuitee
K
Kathy • couple • us
8
The lady who checked us in and was very friendly, for having to be working on a holiday.
Cons:

When we came down for breakfast at 8 o’clock, there were only waffles as the hot item available. When other guests arrived one did ask this individual working the buffet asked about eggs and she said it would take 20 minutes to make them yet. The buffet was open until 9 AM.

2026-07-09 • via Nuitee
M
Melanie • couple • us
3
Do yourself a favor and skip this one.
Pros:

Convenient to the Freeway and other convenience stores

Cons:

Room smelled like smoke and mold. Front desk clerk was too busy with her online card game to be friendly and the maid without came into our room at 9:20 AM with no warning.
Mismanaged and no one seems to care.

2026-07-03 • via Nuitee
C
Cathy • solo_traveller • us
5
Cons:

Couldn't get the bathroom door to shut. Bathroom wasn't the cleanest.

2026-06-30 • via Nuitee
F
Francis • solo_traveller • us
9
2026-06-30 • via Nuitee
M
Mamadou • family_with_children • us
6
Personnel peu courteous. Terrible housekeepers who knock at the door as though one were in prsion
Pros:

Rien. Je n’y suis pas allé.

Cons:

Les moquettes plenty. La salle de bain a beside plus de nettoyage, avec du Clorox pour enlever les taches noires

2026-06-29 • via Nuitee