La Quinta Inn & Suites by Wyndham Indianapolis Downtown

Hotels
•
La Quinta by Wyndham
6.9 (864 reviews)
401 East Washington Street , Indianapolis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable accommodations

Categories

Cleanliness
4.98
Multiple reviews mention cleanliness issues such as bed bug bites and stains on sheets.
Service
7.95
Some staff were helpful and kind, but there were mixed experiences.
Location
9.49
The location is repeatedly praised for convenience to downtown and attractions.
Room Quality
6.44
Several complaints about room condition, including unfinished renovations and AC issues.
Amenities
5.97
Limited amenities reported, with breakfast often being criticized.
Value for Money
7.93
Good location for the price, but issues with cleanliness affect value perception.
Food and Beverage
4.98
Breakfast received negative feedback and was not satisfying for many guests.
Overall Experience
7.45
Experiences vary greatly with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Convenient Location
Located in the heart of downtown Indianapolis, La Quinta Inn & Suites by Wyndham offers easy access to the Indiana Convention Center and popular attractions like Lucas Oil Stadium and the Indianapolis Zoo.

Comfortable Accommodations
Enjoy a restful stay in guest rooms featuring plush pillowtop bedding, flat-screen TVs, and complimentary WiFi. Upgrade to a room with a microwave and refrigerator for added convenience.

Fitness Center and Valet Parking
Stay active at the on-site fitness center or opt for valet parking for a hassle-free experience. Explore the city with key destinations just a short drive away.

Book your stay at La Quinta Inn & Suites by Wyndham Indianapolis Downtown for a memorable experience in the vibrant city of Indianapolis.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Any bus or commercial van will need to contact the sales department prior to arrival to ensure availability.

Parking is by valet only.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 864 reviews
Cleanliness: 4.98
Service: 7.95
Location: 9.49
Room Quality: 6.44
Amenities: 5.97
Value for Money: 7.93
Food and Beverage: 4.98
Overall Experience: 7.45
J
Janice • extended_group • us
6
Pros:

The 2 receptionists we dealt with were very kind, polite, and knowledgeable.

Cons:

Breakfast wasn't very good and the air in our room rattled all night

2026-02-12 • via Nuitee
J
JohnG84 • solo_traveller • gb
1
DO NOT STAY HERE
Pros:

Nothing.

Cons:

They have stolen my money. I had pre-paid this reservation in advance through Booking.com and when I arrived to check in there was a new start on Reception who didn't know what she was doing. When she ran my card to put a hold on it for incidentals, she's didn't know how to do it and when she finally figured it out, she charged me the room rate again.

I noticed this charge later that night in my pending on my credit card statement after I got an email from my credit card company saying I was now close to my limit.

When I went back to the hotel at night to find out why, I was spoken down to like I was stupid and told this is just a temporary charge because Booking.com never sent them a virtual card and this money would be refunded right away. I was told it wouldn't be because I used to work in hotels and the new girl has messed up and actually took the payment again but was gaslighted, patronised before told "good night"

Well, in my credit card statement it's now come off as a full amount (in addition to the paying it weeks ago on a different credit card, the incidentals hold and another room rate hold).

Something really wrong here. I will be in touch with both my credit card company and Booking.com and I will be leaving more bad reviews about this place everywhere on all the other review sites and travel forums I am a member of.

I knew something was wrong but was spoken down to and lied and now I'm out of pocket too.

2026-02-12 • via Nuitee
S
Scot • family_with_children • us
6
I would not choose this location again
Pros:

Very convenient to downtown, parking was included

Cons:

The room was not cleaned, previous attendees food was left in the mini fridge and there was a smell

2026-02-11 • via Nuitee
J
Joel • family_with_children • us
6
Pros:

Bed was comfortable.
Shower had good pressure and didn't run out of hot water.

Cons:

Not much of a view.
Saturday for breakfast, the eggs and French toast were cold.
I went down for breakfast Saturday at eight, no coffee and the bacon was gone.
Most alarming my door wouldn't shut and lock properly. I had to pull on the handle from the hall to make sure the door latched and locked.
From the inside I had to push on the door in order to lock it.

2026-02-09 • via Nuitee
M
Megan • couple • us
10
2026-02-09 • via Nuitee
A
Agnieszka • family_with_children • pl
3
Brudno. Ale blisko na mecz.
Pros:

Bliskość na mecz NBA

Cons:

Było brudno. Bardzo brudno. Otoczenie hotelu wydawało się niebezpieczne - pijani/ odurzeni ludzie dookoła… śniadanie słabe, choć to chyba standard w tego typu hotelach

2026-01-31 • via Nuitee
M
Maral • couple • tm
10
2026-01-27 • via Nuitee
M
Maral • couple • tm
10
2026-01-27 • via Nuitee
D
Dave • solo_traveller • us
9
I always try to stay there when I come to town
Pros:

Location to downtown

2026-01-25 • via Nuitee
A
andy • couple • us
9
2026-01-22 • via Nuitee
S
Silvia • family_with_children • cr
9
2026-01-22 • via Nuitee
T
Thamires • couple • us
9
Pros:

Good location and good price

Cons:

The water was not to good for a bath time, was ok

2026-01-20 • via Nuitee
S
scott • solo_traveller • us
7
Was ok
Cons:

Location and parking

2026-01-19 • via Nuitee
S
Sean • solo_traveller • us
7
2026-01-19 • via Nuitee
J
Jason • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Randy • couple • us
10
Great
Pros:

Close to Gainbridge Fieldhouse

2026-01-19 • via Nuitee
C
Claudia • family_with_children • us
9
2026-01-19 • via Nuitee
T
Terence • solo_traveller • us
5
Decent
Cons:

Breakfast, downstairs parking was bad, bedding didn’t feel clean, no Ethernet for internet

2026-01-19 • via Nuitee
C
Clyde • couple • us
3
Wouldn't stay there again
Pros:

Walking within Gainbridge

Cons:

Parking, elevator, mattresses hard

2026-01-19 • via Nuitee
J
Joanna • family_with_children • us
10
Great location for all things basketball!
Pros:

Great walking location to everything! Great breakfast with eggs, too! Very reasonably priced.

Cons:

Elevator was a little dirty and small.

2026-01-19 • via Nuitee