La Quinta Inn & Suites by Wyndham Indianapolis Downtown

Hotels
La Quinta by Wyndham
6.9 (870 reviews)
401 East Washington Street , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable accommodations

Categories

Cleanliness
4.98
Multiple reviews mention cleanliness issues such as bed bug bites and stains on sheets.
Service
7.95
Some staff were helpful and kind, but there were mixed experiences.
Location
9.49
The location is repeatedly praised for convenience to downtown and attractions.
Room Quality
6.44
Several complaints about room condition, including unfinished renovations and AC issues.
Amenities
5.97
Limited amenities reported, with breakfast often being criticized.
Value for Money
7.93
Good location for the price, but issues with cleanliness affect value perception.
Food and Beverage
4.98
Breakfast received negative feedback and was not satisfying for many guests.
Overall Experience
7.45
Experiences vary greatly with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Convenient Location
Located in the heart of downtown Indianapolis, La Quinta Inn & Suites by Wyndham offers easy access to the Indiana Convention Center and popular attractions like Lucas Oil Stadium and the Indianapolis Zoo.

Comfortable Accommodations
Enjoy a restful stay in guest rooms featuring plush pillowtop bedding, flat-screen TVs, and complimentary WiFi. Upgrade to a room with a microwave and refrigerator for added convenience.

Fitness Center and Valet Parking
Stay active at the on-site fitness center or opt for valet parking for a hassle-free experience. Explore the city with key destinations just a short drive away.

Book your stay at La Quinta Inn & Suites by Wyndham Indianapolis Downtown for a memorable experience in the vibrant city of Indianapolis.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Any bus or commercial van will need to contact the sales department prior to arrival to ensure availability.

Parking is by valet only.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 870 reviews
Cleanliness: 4.98
Service: 7.95
Location: 9.49
Room Quality: 6.44
Amenities: 5.97
Value for Money: 7.93
Food and Beverage: 4.98
Overall Experience: 7.45
K
Kara couple us
6
Not impressed
Pros:

Reasonably priced

Cons:

The power went out during our stay

2026-04-18 via Nuitee
K
Kieran extended_group ie
2
Awful
Pros:

Nothing it was filthy

Cons:

Everything whole place is filthy

2026-04-18 via Nuitee
N
Nichole couple us
6
Never again
Pros:

Parking was hard- food was not great- location was mid- beds were bad

Cons:

Parking was hard- food was not great- location was mid- beds were bad- shower did not work

2026-04-18 via Nuitee
T
Timothy solo_traveller us
8
Great value
Pros:

Price and location

Cons:

Ice machine and laundry room were out of order on 3rd floor

2026-04-17 via Nuitee
M
Mickaël solo_traveller fr
8
2026-04-16 via Nuitee
3
355dejag NONE
4
Hotel experience
Pros:

I don’t think the hotel is worth the money …. The rooms were smal and ants were crawling everywhere… the elevator was very small could only fit 3 people .

2026-04-15 via Tripadvisor
J
JemalWade NONE Morgantown, Kentucky
4
Mixed bag of sounds and smells
Pros:

The room itself was very clean. The air conditioner did not work very well though. It made a loud sound constantly that sounded like an alien ship docking and we had it set to 65 and it was still too hot in the room even though it was cold outside. We called the front desk when we got in the room and asked if it could be fixed. They said yes but it never was and was loud all through the night

The check in guy there when we checked in and then when we checked out the following morning was really nice. The other front desk people were not so friendly.

The hallways smelled really bad like a mixture of weed and old microwaved food. The breakfast was minimal and the eggs were so chalky my son started to choke. We found a few 'do not eat' silica gel packets inserted into a few items on the breakfast bar too that I almost scooped into my oatmeal which also was clumpy and not very good.

But the room itself was clean.....

2026-04-15 via Tripadvisor
C
Camille solo_traveller fr
9
Pros:

Proximité du centre ville
Confort des lits et de la chambre
Petit déjeuner complet

Cons:

Insonorisation très moyenne
Beaucoup de bruit de la part de gens peu respectueux

2026-04-15 via Nuitee
D
Dirk couple de
8
Pros:

Bequeme Betten.
Super Lage, besonders wenn man zu Sportevents möchte.

Cons:

Etwas laut durch die Hauptstraße

2026-04-14 via Nuitee
R
Robert family_with_children us
1
Cons:

No hangers, tissue was hard like sand paper and the staff was watching me like I did something

2026-04-14 via Nuitee
V
Vikas solo_traveller us
9
Value for money
Pros:

Good location and clean room. Value for money

Cons:

Breakfast arrangements could be better

2026-04-13 via Nuitee
R
Roberta extended_group it
7
2026-04-11 via Nuitee
I
Iuri couple us
6
2026-04-09 via Nuitee
C
Che solo_traveller us
3
2026-04-08 via Nuitee
S
SARAH couple us
7
Affordable accommodations. Just don’t stay in the room.
Pros:

Location and affordability for the NCAA tournament alongside covered parking were some excellent amenities that we appreciated.

Cons:

It is old and outdated. The one working elevator was extremely small and felt unreliable so we took the stairs. The stairwells smelt horrible, we just walked fast. Breakfast was also not good so we skipped.

2026-04-08 via Nuitee
T
Troy family_with_children us
8
Pros:

Convince

Cons:

Nothing

2026-04-07 via Nuitee
R
radudu family_with_children pl
8
Pros:

najbardziej mi się podobał luz pracowników hotelu - po skończonej pracy wszyscy palili blanty przed samym wejściu do hotelu, hotel w samym centrum Indianapolis, bezpieczne parkowanie, czysto, śniadanie standard ale fajnie podane

Cons:

winda - czekało się bardzo długo, nie ze względu na obłożenie bo ruch w hotelu jest bardzo spokojna ale szybkość z jaką to jeździ - totalnie do poprawy!!

2026-04-06 via Nuitee
P
Paradise65714894678 Family
10
Would recommend!
Pros:

Really friendly staff! Comfortable beds and good location!

2026-04-01 via Tripadvisor
J
Juan extended_group us
6
Pros:

the location is very nice, and included parking for my car. Friendly staff and easy check in.

Cons:

The bathroom sliding door was broken when we came in and it caused uncomfortable situations in the room. The beds weren't the most comfortable and the room was super hot when we first came in.

2026-04-01 via Nuitee
L
leahv973 NONE
2
Bathroom Nightmare
Pros:

There was peeling paint all over the bathroom ceiling, mold/mildew in the tub, and we took cold showers because there was no hot water in the tub. There was plenty of hot water in the sink, but not the tub. When we called the front desk, they just said ok, then didn't call us back or come fix it. We called ten minutes later and they said they were resetting the boiler, even though there was hot water in the sink. We waited another ten minutes and still no call back to let us know if someone had reset the boiler, or if someone was going to come up and look at the shower. We ended up just taking cold showers, as it was then approaching time for checkout. At checkout we mentioned we had to shower in cold water, and they basically said yeah, we are waiting for the maintenance people to come in and they'll take a look.

2026-03-30 via Tripadvisor