Park International Hotel

Hotels
7.8 (6731 reviews)
117-129 Cromwell Road , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality inconsistencies
Lack of basic amenities

Categories

Cleanliness
5.66
Multiple reviews cite issues with cleanliness and odor in rooms.
Service
8.63
Staff described as friendly and accommodating despite some issues.
Location
9.17
Hotel is well-located near Tube stations and attractions.
Room Quality
7.12
Rooms varied in quality; some were clean but others had significant issues.
Amenities
7.65
Basic amenities mentioned, but some rooms lack modern features.
Value for Money
7.61
Pricing was acceptable, but cleanliness issues detract from value.
Food and Beverage
8.16
Breakfast received positive mentions.
Overall Experience
8.43
Mixed experiences lead to an overall moderate perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 00:18

Property Description

Modern Accommodation and Elegant Architecture
The Park International Hotel, nestled in the prestigious Royal Borough of Kensington and Chelsea, seamlessly blends modern comforts with Victorian charm. The prime location offers guests easy access to top London attractions and transportation hubs.

Delightful Dining and Entertainment Options
Start your day with a delectable Full English and Continental buffet breakfast at the Orchid Room. Unwind in the evenings at the Checkmate Bar, open on select nights. The hotel ensures your culinary and entertainment needs are met without stepping foot outside.

Central Location with Nearby Attractions
Conveniently situated within walking distance of iconic landmarks like the Royal Albert Hall, Hyde Park, and exclusive shopping destinations, the Park International Hotel is the perfect base for exploring London. Immerse yourself in the city's vibrant culture and luxury shopping experiences during your stay.

Book your stay at the Park International Hotel for a memorable London experience.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please note the card used when booking must be presented to reception when checking in. All cards will be preauthorised anytime after making the reservation.

All pictures shown are for illustration purpose only. The actual room size and features may vary due to the building structure.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 6731 reviews
Cleanliness: 5.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.43
N
noelenec810 Solo travel
10
Central and Comfortable
Pros:

The hotel is in an excellent position on Cromwell Rd Kensington and so close to Tube stations, museums, supermarkets and other tourist attractions. My room was very large and overlooked busy Cromwell Rd but was very quiet. Facilities in the room were excellent and I had a very comfortable stay. Staff were all very friendly, efficient and accommodating and would have no hesitation in booking this hotel again 😊

2026-01-03 via Tripadvisor
R
Rebecca
2
Pros:

This hotel and room was so disgusting. The carpet had huge stains. The curtains were stained all over. Worst of all the room smelled like sewage. I went to a different hotel even though I had pre paid for 3 days. Do not be fooled. The rooms are filthy.

2025-10-05 via Nuitee
W
William family
6
Pros:

The room was disappointing as the pictures depicted when searched beforehand look to be kept up. When arriving the room was clean but the carpet was old and stained and the walls marked up. We asked for help with the safe in the room and received none. Also asked for a wash cloth to wash face and were told only suites get wash cloths! Unbelievable! Guess the middle class guests aren't expected to wash their faces???

2025-10-05 via Nuitee
D
debbie family
8
Pros:

This was our second time staying here while in London. Room was comfortable, had an issue with the safe but was quickly resolved. Breakfast is GREAT! Easy access to underground with a 5 min walk, also close to shops Tesco sainsbury, staff always nice and helpful. Would stay again!

2025-10-01 via Nuitee
C
Chana family
10
Pros:

Nice people, clean rooms

2025-10-01 via Nuitee
C
Courtney
6
Pros:

Good location - safe and relatively central. Walkable. Hotel looked to be under renovations, really didn't see any other guests. The room was very small, not much fit in the room besides a double bed. Hotel was fine because we were out all day in London, but this wasn't a hotel that I would relax in.

2025-09-30 via Nuitee
T
Tammy family
2
Pros:

Pet vomit on carpets both in the hall and in the room. Carpets in room stained and filthy. No USB ports in the room for charging and front desk staff was condescending when the converter plugs offered didn’t work.

2025-09-30 via Nuitee
V
Viktoriya family
10
Pros:

Near subway. Close to main attractions. Friendly stuff.

2025-09-28 via Nuitee
L
Lynette
8
Pros:

This hotel was chosen because of its convenience to the train and bus stations. Location is also very close to Earls Court. Friendly staff, easy check in and out. Our room was a bit on the small side, but okay. Hotel overall is dated, but price was comparable. Hotel is closing for major renovations soon.

2025-09-27 via Nuitee
A
Anthony family
8
Pros:

Very clean. Friendly staff. The only issues was that the shower did not drain well so the water would puddle to the point of overflowing. I would stay at this hotel again.

2025-09-24 via Nuitee
E
Emily Eleanor
6
Pros:

The room itself did not feel clean and the bathroom definitely wasn’t. Someone had been smoking in the room and it smelled like it had been covered up with cheap perfume. There were also stains all over the walls and carpet.

2025-09-23 via Nuitee
D
David Lyle partner
8
Pros:

Property is being refurbished so updating is coming
Staff second to none best staff ever

2025-09-21 via Nuitee
L
L.D. solo_traveller es
9
2025-09-20 via Nuitee
J
Julián solo_traveller ar
8
2025-09-19 via Nuitee
C
chiara couple it
9
Pros:

Quartiere molto tranquillo, metropolitana a due passi sulla linea che porta a Heathrow. Camere spaziose. Ottima colazione

2025-09-19 via Nuitee
A
Ana
6
Pros:

I had stayed there two years ago twice and the rooms were really clean and smelled good. This time the room smelled like sewer and the window in the bathroom wouldn't close so we had to deal with noises from the pigeons. The room was not that clean like other times before. We didn't say anything because it was just going to be for one night.

2025-09-18 via Nuitee
V
Varenya family_with_children in
9
2025-09-17 via Nuitee
K
Kumaresh family
10
Pros:

Excellent location for those who are visiting London .

2025-09-16 via Nuitee
A
Amina solo_traveller fr
10
parfait
Pros:

emplacement parfait, accueil extrêmement sympa, serviable, chambre spacieuse très bien agencée calme propre, je pense vraiment revenir pour mes prochains séjours à Londres

Cons:

pas d'aide pour monter les bagages dans la chambre... ni même de chariot fourni , c'est quand même dommage surtout que ce n'est pas facile de faire rouler les bagages sur la moquette dans les couloirs

2025-09-16 via Nuitee
A
Ann Marie
6
Pros:

Location was great- near a tube stop, restaurants and museums. Staff were friendly and helpful. Breakfast was decent. We were disappointed that we did not have a refrigerator in the room and were told the hotel was undergoing renovation soon so all the refrigerators had been removed from the rooms. It definitely needs an upgrade as the carpets were old and hallways smelled musty.

2025-09-16 via Nuitee