Holiday Inn - Salem by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (551 reviews)
3301 Market St. NE , Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable bed
Cleanliness
Good food
Convenient location
Cons:
Horrible bathroom smell
Not safe location
Staff unfriendly

Categories

Cleanliness
6.5
Mixed feelings; while some found it clean, others reported a horrible smell in the bathroom.
Service
8
Service was generally described as standard, though some felt the staff was not welcoming.
Location
8.7
Convenient location near freeway, but concerns about safety in parking lot.
Room Quality
7.5
Rooms were described as comfortable but some mentioned size issues and cleanliness concerns.
Amenities
7.5
Amenities were decent but some items like a hot tub were expected but not available.
Value for Money
8
Value considered average; some felt they paid too much for the experience received.
Food and Beverage
8.5
Food quality received positive remarks, but breakfast was not included.
Overall Experience
8.5
A mix of good and bad experiences skews the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:00

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 5, Holiday Inn Salem is only 3 miles from the State Capitol Building. Guests can enjoy the convenience of an indoor pool, an on-site bar, and restaurant. Each room comes equipped with free Wi-Fi, a cable TV, microwave, and refrigerator.

Dining Options and Relaxation

Indulge in a variety of delicious meals at Capitol City Grill, offering breakfast, lunch, and dinner options. Unwind at the lounge with appetizers during the daily happy hour. For recreation, there's a fitness center and a refreshing indoor pool.

Additional Services and Nearby Attractions

Benefit from the 24-hour reception, business center, and the hotel's exclusive HUT Portland Airport shuttle service. Explore the Oregon Gardens just a short drive away or visit the Woodburn Shopping Outlets nearby.

Make your reservations at Holiday Inn Salem for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 551 reviews
Cleanliness: 6.5
Service: 8
Location: 8.7
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
A
April solo_traveller us
8
2026-04-16 via Nuitee
S
Susan solo_traveller us
4
Pros:

Bed

Cons:

Crowded room
Breakfast
Felt like cheap service

2026-04-16 via Nuitee
G
George solo_traveller gb
7
2026-04-16 via Nuitee
E
etson solo_traveller us
7
Good
Pros:

Like the property location,clean and food was great.

Cons:

Still haven't hot my deposit back into my card

2026-04-02 via Nuitee
M
Mikki solo_traveller us
7
2026-03-31 via Nuitee
M
Mendizabal couple us
10
2026-03-29 via Nuitee
R
Robin couple us
7
2026-03-27 via Nuitee
D
Desiree couple us
8
2026-03-19 via Nuitee
N
Nicolas couple us
10
2026-03-17 via Nuitee
C
Candis couple us
10
Very good friendly environment.
Pros:

everything was good.

2026-03-01 via Nuitee
M
Michael couple us
9
Very nice stay in Salem.
Pros:

Friendly staff at front desk. Good breakfast.

2026-02-28 via Nuitee
H
Hanna family_with_children us
9
I was pleased
Pros:

I got the dinner and I liked it.

Cons:

I thought all was well. I didn't check if the pool area had any life jackets for all ages but could be a nice touch if they aren't there.

2026-02-26 via Nuitee
R
Reed couple us
1
Our room smelled of smoke, my daughter is asthmatic, we could not stay. They were full so we had to pay for a different
Pros:

Nothing

Cons:

Our room smelled of smoke, my daughter is asthmatic, we could not stay. They were full so we had to pay for a different hotel. My room was through bookings and we are unable to receive a refund, I have called the hotel and booking directly and keep getting the run around, no resolution.

2026-02-26 via Nuitee
F
fossati family_with_children us
8
2026-02-23 via Nuitee
G
Grace family_with_children us
1
Horrible
Pros:

Nothing

Cons:

Staff the greeting and being judged and lied too.

2026-02-22 via Nuitee
K
Kyle family_with_children us
1
Pros:

The hotel itself was very nice and clean and staff was friendly.

Cons:

We have 2 adults and 4 children so finding a place with breakfast is a must for us! A big reason why we liked holiday inn. This place was not like that! Yes breakfast was provided but its in a restaurant attached to the hotel and you have to pay for it. $17 for a breakfast burrito I could have made at home. $15 for an English muffin with an egg and bacon on it 🤯 We spend enough money for food while on the road so it was a huge disappointment knowing that this establishment is just looking to make even more money.

2026-02-10 via Nuitee
A
Alan couple us
10
2026-02-10 via Nuitee
L
Lewisray solo_traveller us
10
2026-01-27 via Nuitee
C
Christine S solo_traveller ca
7
2026-01-26 via Nuitee
J
Jeffery nettles family_with_children us
10
Pros:

Clean nice customer service

2026-01-26 via Nuitee