Holiday Inn - Salem by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (587 reviews)
3301 Market St. NE , Salem , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Cleanliness
Good food
Convenient location
Cons:
Horrible bathroom smell
Not safe location
Staff unfriendly

Categories

Cleanliness
6.5
Mixed feelings; while some found it clean, others reported a horrible smell in the bathroom.
Service
8
Service was generally described as standard, though some felt the staff was not welcoming.
Location
8.7
Convenient location near freeway, but concerns about safety in parking lot.
Room Quality
7.5
Rooms were described as comfortable but some mentioned size issues and cleanliness concerns.
Amenities
7.5
Amenities were decent but some items like a hot tub were expected but not available.
Value for Money
8
Value considered average; some felt they paid too much for the experience received.
Food and Beverage
8.5
Food quality received positive remarks, but breakfast was not included.
Overall Experience
8.5
A mix of good and bad experiences skews the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:00

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 5, Holiday Inn Salem is only 3 miles from the State Capitol Building. Guests can enjoy the convenience of an indoor pool, an on-site bar, and restaurant. Each room comes equipped with free Wi-Fi, a cable TV, microwave, and refrigerator.

Dining Options and Relaxation

Indulge in a variety of delicious meals at Capitol City Grill, offering breakfast, lunch, and dinner options. Unwind at the lounge with appetizers during the daily happy hour. For recreation, there's a fitness center and a refreshing indoor pool.

Additional Services and Nearby Attractions

Benefit from the 24-hour reception, business center, and the hotel's exclusive HUT Portland Airport shuttle service. Explore the Oregon Gardens just a short drive away or visit the Woodburn Shopping Outlets nearby.

Make your reservations at Holiday Inn Salem for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

7.9
Based on 587 reviews
Cleanliness: 6.5
Service: 8
Location: 8.7
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
P
Parker couple us
3
I would not stay there again.
Pros:

The location

Cons:

The carpet had dark stains and was bunched up. I tripped on it . Also, the room was extremely cramped .

2026-08-21 via Nuitee
B
Binh family_with_children us
10
2026-08-20 via Nuitee
G
Garcia couple us
10
2026-08-13 via Nuitee
E
Eugenio couple es
8
Buen hotel y buen personal, en un entorno poco atractivo,
Pros:

El restaurante/bar, el personal de recepción amable y profesional, así como el personal del desayuno, nos atendieron dos mujeres maravillosas. Buen desayuno.

Cons:

La máquina de AC hacía un ruido terrible, tuvimos que dormir con tapones. La ubicación del hotel parecía un lugar poco seguro.

2026-08-08 via Nuitee
E
Emily couple gb
5
Ok
Pros:

Easy to find and had coffee making facilities

Cons:

Noisy. Thin walls and ceilings lots of crashes heard through the evening.

2026-08-08 via Nuitee
J
JAMIE solo_traveller us
8
Pros:

Staff was friendly and helpful

Cons:

Room smelled damp and the mattress was uncomfortable.

2026-08-03 via Nuitee
A
Andrew couple us
9
2026-08-03 via Nuitee
D
Dena DLZ solo_traveller us
7
Nice place small rooms
2026-08-02 via Nuitee
G
geatros solo_traveller ca
7
2026-08-02 via Nuitee
C
Chris couple us
9
2026-07-21 via Nuitee
J
Jeremy family_with_children us
6
Good enough for what we needed
Pros:

Great staff. Very friendly and helpful. Restaurant had good food and very nice staff

Cons:

Room was cramped and almost had too much furniture for its size. A TON of road noise ( our room was on the street side), and the room could use a remodel overall.

2026-07-21 via Nuitee
L
Lori family_with_children us
8
2026-07-19 via Nuitee
N
Nannette solo_traveller gb
10
I had a pleasant stay and staff was great
Pros:

Breakfast was not part of my plan so I ate across the street. Close parking was a plus. Staff was friendly.,

Cons:

Breakfast could have been included.

2026-07-11 via Nuitee
B
Ben couple us
8
2026-06-29 via Nuitee
J
Jeremy solo_traveller us
1
Pros:

Nothing

Cons:

The maintenance staff running his mouth

2026-06-28 via Nuitee
Z
ZHAOHUI couple us
8
2026-06-25 via Nuitee
T
Tina couple us
10
2026-06-21 via Nuitee
C
Cristina extended_group co
6
Pros:

La ubicación

Cons:

No hacen limpieza y el costo adicional de los desayunos que ya estaba incluido

2026-06-20 via Nuitee
A
Amanda solo_traveller us
10
Pros:

The restaurant was amazing

Cons:

That it was a short stay ;)

2026-06-18 via Nuitee
D
Denise couple us
10
2026-06-11 via Nuitee