Hotel Indigo Harrisburg - Hershey by IHG

Hotels
Hotel Indigo
7.9 (412 reviews)
765 Eisenhower Boulevard , Harrisburg , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Cons:
Cleanliness Issues
Noise Complaints

Categories

Cleanliness
7.23
Multiple comments highlighted cleanliness issues, including stinky odors and hair in the bathroom.
Service
9.2
Many reviews praised the staff as friendly and accommodating.
Location
8.24
Some comments noted the location as somewhat rural but decent.
Room Quality
7.69
While some rooms were clean and comfortable, others noted issues with hard beds and noise.
Amenities
7.22
Some amenities were lacking such as streaming services and breakfast offerings.
Value for Money
8.18
Overall a fair value but mentioned issues affected perception of value.
Food and Beverage
7.73
Reviewers mentioned breakfast not being satisfying.
Overall Experience
7.7
Mixed experiences; clean rooms balanced by noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:41

Property Description

Modern Accommodations
The Hotel Indigo Harrisburg – Hershey, conveniently located off motorway I-283, offers modern guestrooms for a comfortable stay in Pennsylvania's capital city.

Convenient Amenities
Enjoy complimentary wireless internet access and free shuttles to Harrisburg International Airport during your stay at our hotel. Stay active at the on-site fitness centre.

Nearby Attractions
Explore shopping centres, museums, and theatres just a short distance away. Don't forget to visit the town of Hershey, home to the famous chocolate factory and HersheyPark.

Book your stay at Hotel Indigo Harrisburg – Hershey now and experience the perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 412 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 7.7
B
Brian solo_traveller us
6
It wasn't the worst experience but the stay was inconsistent. Not bad/ just not good.
Pros:

The morning staff and the breakfast team was great. The checkout was smooth, and the breakfast staff went above and beyond as it relates to explaining everything and timely service. They did offer wake up phone service.

Cons:

The night welcome staff were dismissive and unattentive. I wish that they would have been attentive to the communications that I was delivering. Even though there's was issues arriving to the hotel, I maintained a professional and approachable demeaner and the front desk staff did not return that energy. As someone with an ADA device (I wear hearing aids, and let them know I couldn't understand everything they were saying), at no point was I offered or asked if I was interested in an ADA room for the night. Not required but would have been nice customer service. While the room was clean, the layout and access to charging locations was underwhelming. Nothing was actually close to the bed so that I could sit my charging items near the bed. I had to sit my items on the floor to charge overnight (including my hearing aids) and the only other charging outlet was located on the opposite side of teh room. Additionally the phone was not near the bed to trying to answer the wake up call was not pleasant.

2026-05-15 via Nuitee
L
Lanshan couple us
10
2026-05-11 via Nuitee
S
Stephanie solo_traveller us
2
Pros:

Comfortable bed and location.

Cons:

Finding a roach outside my hotel room Door.

2026-05-11 via Nuitee
N
Noemie couple us
7
2026-05-10 via Nuitee
J
Jahsha solo_traveller us
9
Had to cancel drinks at bar, bartender took over 30 mos to even get our order
Pros:

Clean, updated

Cons:

N/a

2026-05-07 via Nuitee
M
Mark solo_traveller us
10
2026-05-05 via Nuitee
J
Jennifer family_with_children us
10
2026-05-01 via Nuitee
D
Danielle couple us
7
2026-04-29 via Nuitee
N
NELSON solo_traveller us
10
Everything was great
Pros:

Cleanliness spacious overall great weekend

Cons:

Shower Door opening on the back of the shower

2026-04-27 via Nuitee
D
Diana extended_group us
5
Pros:

Staff was great. Had to change rooms because air/heat didn’t work. Then in new room there were someone’s used contacts on the nightstand and lamp Breakfast was not good

2026-04-26 via Nuitee
G
Green couple us
7
2026-04-23 via Nuitee
M
Macy extended_group us
10
2026-04-20 via Nuitee
M
Mark solo_traveller us
8
2026-04-17 via Nuitee
F
Fasineh solo_traveller us
6
N/A
2026-04-15 via Nuitee
S
Sarah couple us
1
2026-04-05 via Nuitee
J
Josephine family_with_children us
9
There was a lot to appreciate about this stay...
Pros:

There was a lot to appreciate about this stay, particularly the overall ambience and the panoramic hillside view provided by the wide windows and mature trees. The breakfast was tasty and convenient, and the hospitality in the lobby made for a very welcoming arrival.

Cons:

While the property is excellent, the housekeeping standards are concerning. Leaving bed sheets in the hallways on the floor, is a major sanitary lapse. For a hotel at this level, I expected much stricter hygiene protocols to prevent the spread of germs and cross-contamination.

2026-04-05 via Nuitee
F
Fidelia C Uko family_with_children us
10
Pros:

Fair

Cons:

Fair

2026-04-02 via Nuitee
H
Hollamon family_with_children us
10
2026-03-31 via Nuitee
D
Desmon family_with_children us
8
2026-03-30 via Nuitee
J
Jean-Lou extended_group ca
8
2026-03-14 via Nuitee