NH Brussels Grand Place Arenberg

Hotels
•
NH Hotels
7.6 (5731 reviews)
Rue d'Assaut 15 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 5731 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
A
Aziabina • solo_traveller • mt
9
Value for money
Pros:

The location is perfect- right in the centre
The breakfast is amazing
Everything you need, including the iron, is in the room

Cons:

Needs some renovation

2026-02-14 • via Nuitee
N
Neal • couple • gb
7
Pros:

Great location and very friendly staff. Bed very comfy.

Cons:

Aging rooms and in need of a freshening up.

2026-02-14 • via Nuitee
A
Anastasiya • solo_traveller • by
7
2026-02-13 • via Nuitee
K
Kirsty • couple • gb
7
Helpful staff and great location
Pros:

Helpful staff and fantastic location

Cons:

Hotel needs updating room was not the same as the picture definitely run down more than the picture showed

2026-02-13 • via Nuitee
H
HIROAKI • extended_group • jp
5
2026-02-13 • via Nuitee
E
Emi • couple • se
10
立地が最高
Pros:

ブリュッセル中央駅から徒歩約10分、ギャルリー・サンチュベールまで数分で立地がとても良いです。
朝食なしのプランでしたが、ホテルから朝食フリーのオファーを受け、有り難く頂きました。朝食は迷うほどに種類が多く美味しかったです。

Cons:

なし

2026-02-12 • via Nuitee
F
Florin • couple • ro
8
2026-02-12 • via Nuitee
E
Evelyne • extended_group • be
7
2026-02-11 • via Nuitee
F
Fabrizio • family_with_children • cl
8
Con espacio de mejora.
Pros:

La ubicación.

Cons:

El costo del desayuno, a la vuelta de la esquina hay un café con desayunos riquísimos por menos de la mitad del valor cobrado en el hotel. La limpieza de la habitación y las toallas que estaban sucias!

2026-02-11 • via Nuitee
N
NadiaMidas • couple • be
9
Super ontbijt, fantastische locatie, vriendelijk onthaal
Pros:

Fantastische locatie, dichtbij station, vlakbij de mooie Sint-Hubertusgalerij en de Grote Markt, ed.
Kamer was in orde, genoeg opbergruimte, 2 ramen die op klik konden voor frisse lucht, netjes en met een heel comfortabel bed met proper linnen. 's Morgens gewekt worden door de klokken van de St. Goedele Kathedraal was bijzonder (maar niet storend). En wat een super uitgebreid lekker en vers ontbijt! Alleen daarvoor zouden we al terugkeren. Personeel zeer beleefd, attent en behulpzaam, bedankt!

Cons:

De badkamer had een nare muffe geur en er was geen verluchting maar dat was snel opgelost toen we de badkamerdeur openlieten en de 2 ramen op klik zetten, 's avonds toen we terug kwamen was de geur weg. Misschien wat langer laten verluchten door de poetsploegen. Het was ook moeilijk om in een kleine verzonken badkuip een 'veilige' douche te nemen, het was wat smalletjes en een beetje gevaarlijk om er terug uit te klimmen, maar het is ons gelukt zonder ongelukjes ;)

2026-02-10 • via Nuitee
T
Tamas • solo_traveller • hu
6
Good location, expensive and badly ventilated room
Pros:

This hotel is located at an excellent location close the the Grand Place.
The bed was comfortable and clean. The shower was okay.

Cons:

The window was really old (bad insulation) and sealed (screwed in) cannot be opened.
There was mold around the window because of this as there was condensed water around the window.
The air ventilation was insufficient. At the morning my co2 sensor showed over 2000 ppm. Changes to temperature settings took about a day to take effect (because of the bad ventilation mentioned before).

It seems this room was last renovated 15+ years ago and not touched since except for fixes.

Dim room because of insufficient lights.

2026-02-10 • via Nuitee
G
Giulia • couple • it
7
Pros:

Ottima vicinanza al centro, sei a 4 minuti a piedi da ogni cosa. Dalla cattedrale di San Michele al delirium/pieno centro. Le camere sono pulite e il personale cordiale. Avevamo un free drink e all’ascensore può accedere colò chi ha la carta per soggiornare.

Cons:

Lo scarico non funzionava però ci hanno cambiato la camera. Anche se ad essere sinceri anche in questa non andava benissimo e abbiamo trovato il bollitore sporco.

2026-02-09 • via Nuitee
I
Ines • extended_group • at
6
okay aber laut
Cons:

Leider waren die Wände recht dünn, sodass auch der nahe gelegene Lift bei jeder Fahrt zu hören war

2026-02-09 • via Nuitee
M
Mihai • couple • ro
8
Un weekend placut.
Pros:

Micul dejun este foarte bun raportat la pret.Locatia este ok , aproape de centru si de gara centrala.Nu sunt localuri in imediata vecinatate si in general este liniste.

Cons:

Camera si in general hotelul necesita investitii in renovarea camerelor.Probabil nu s-a facut nimic in privinta asta de multi ani

2026-02-09 • via Nuitee
R
Rosario • couple • es
10
Perfecta
Pros:

Muy bien situado
Personal muy atento
Muy cómodo y limpio

2026-02-09 • via Nuitee
B
beatriz • family_with_children • nl
9
Comfortable and very friendly staff
Pros:

The rooms were clean and comfortable, and we enjoyed a very good breakfast. But the best part was that the staff were extraordinarily friendly. We loved staying here.

2026-02-09 • via Nuitee
F
Francisco • extended_group • es
8
2026-02-08 • via Nuitee
W
wendib808 • Family
10
Pleasant, friendly , accommodating!!
Pros:

Very friendly and the hospitality given by Alexandra, Adelina and jordie were really great. First thing when we got there greeted us with great pleasure and gave us all the attention that was required.

2026-02-02 • via Tripadvisor
J
Janina • solo_traveller • fi
7
Pros:

God frukost.

Cons:

Slitet rum, mögel i badrummet!

2026-01-31 • via Nuitee
A
Ayşe • solo_traveller • tr
6
2026-01-31 • via Nuitee