NH Brussels Grand Place Arenberg

Hotels
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NH Hotels
7.6 (5751 reviews)
Rue d'Assaut 15 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 5751 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
A
Anda • solo_traveller • lv
9
2026-03-06 • via Nuitee
L
Louise • couple • gb
6
Practical location and friendly staff
Pros:

Location close to where we wanted to visit

Cons:

The fan in the bathroom wasn’t working so was damp for hours.

2026-03-06 • via Nuitee
J
Jean-Michel • solo_traveller • fr
8
2026-03-06 • via Nuitee
G
Gabriele • couple • de
5
Mittelmäßig
Pros:

Zentale Lage, Frühstück zufriedenstellend, freundliches Personal

Cons:

Zimmer sehr klein. Kein Kleiderschrank nur Regale. Bett sehr schmal.
Schimmelbildung unter dem Fenster und an der linken Fensterseite sowie an der Innenseite des Vorhanges! Fehlende Bedienungsanleitung der Klimaanlage.

2026-03-06 • via Nuitee
P
Parisa • solo_traveller • es
8
Buena ubicación
Pros:

La ubicación es perfecta. El personal muy atento

Cons:

Quizás al ser un 4estrellas se espera instalaciones más modernas y cuidadas. El baño no tenía ventilación y la puerta de la habitación se cerraba con mucho esfuerzo.

2026-03-06 • via Nuitee
A
Adriana • couple • pe
9
Excelente ubicación
Pros:

Un hotel en una muy buena zona, muy cerca al centro y cerca al metro por lo que todo estaba accesible. El personal muy amable y educado, el cuarto amplio y limpio pero sin embargo tuvo algunos pequeños detalles que podría mejorar como las puertas, debe tener un mejor mantenimiento porque las que nos dieron estaban arañadas

Cons:

Las puertas dañadas

2026-03-06 • via Nuitee
T
Tanja • couple • fi
8
Pros:

Sijainti ja aamupala oli hyvä.

Cons:

Huone oli pieni ja kylmä aluksi, ennen kuin patteri ehti lämmittää..

2026-03-06 • via Nuitee
J
John • solo_traveller • au
9
Close to all the sites, room clean and comfortable
Pros:

Close to the Grand Place and other attractions. Comfortable clean room

2026-03-06 • via Nuitee
A
Angelina • couple • es
8
Pros:

La ubicación

2026-03-06 • via Nuitee
A
Aslı Ece • couple • tr
10
2026-03-05 • via Nuitee
L
Luis Alfonso • couple • es
7
Agradable pero mejorable
Pros:

El servicio, la atención en recepción y el desayuno. La cama muy buena y confortable.

Cons:

La habitación no nos gustó por su mal estado, estaba vieja la columna del cuarto de baño totalmente desplazada de la pared, dejando a la vista todo el cemento y yeso, el suelo totalmente levantado con el problema de clavarte una astilla en el pie o hacerse cualquier herida, el suelo del baño desconchado y la bañera con agujeros en la pared…

2026-03-05 • via Nuitee
S
Samanta • couple • it
8
2026-03-05 • via Nuitee
M
Michelle • solo_traveller • au
9
Pros:

Fantastic service

2026-03-05 • via Nuitee
H
Horsemann • solo_traveller • ba
9
2026-03-04 • via Nuitee
A
Antonio • solo_traveller • gb
8
2026-03-04 • via Nuitee
M
michèle • couple • fr
8
Très bien
Pros:

L’emplacement
La chambre le petit déjeuner

Cons:

Le bruit dans le couloir le matin

2026-03-04 • via Nuitee
G
GEORGIOS • couple • gr
9
2026-03-04 • via Nuitee
D
Dragos • couple • ro
10
Pros:

Nice hotel, very good location

2026-03-04 • via Nuitee
M
María Alexia • couple • es
9
Perfecta ubicación. Camas cómodas. Desayuno muy bueno.
Pros:

Ubicación genial. Limpio. Muy funcional lo recomiendo.

2026-03-04 • via Nuitee
H
Hodez • couple • fr
5
Pros:

L'emplacement et l'amabilité du personnel
Aux petits soins pour les clients

Cons:

Les chambres ...
État lamentables
Murs moisis, VMC ne fonctionne pas, papier décolle.
Déçu pour un 4 étoiles vraiment

2026-03-03 • via Nuitee