NH Brussels Grand Place Arenberg

Hotels
•
NH Hotels
7.6 (6369 reviews)
Rue d'Assaut 15 , Brussels , be
+32 2 501 16 16

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

7.6
Based on 6369 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
A
Aditsa • extended_group • nl
9
2026-07-25 • via Nuitee
L
Laabukarem • solo_traveller • uy
10
2026-07-25 • via Nuitee
E
Eliana • couple • ar
8
2026-07-25 • via Nuitee
G
GUY • family_with_children • fr
9
2026-07-24 • via Nuitee
D
DERYA • family_with_children • tr
4
Personel mükemmel ama otel yenilenmeli.
Pros:

Özellikle resepsiyondaki ve kahvaltı esnasında servis yapan arkadaşların davranışları mükemmeldi. Kendilerine teşekkürler. Otelin konumu da gayet iyi. Otopark ve kioks hizmeti

Cons:

Otelde ağır bir rutubet kokusu var. Hatta camlardaki küfler nedeniyle odalarda da fazlaca hissediliyor. Çok rahatsız oluyorsunuz. Bu konu bence otelle ilgili tüm güzellikleri siliyor.

2026-07-24 • via Nuitee
M
Muhammed Burak • extended_group • tr
9
2026-07-24 • via Nuitee
R
Rudi • couple • be
8
Het was een leuke ervaring in centrum hoofdstad België op nationale feestdag!
Pros:

Vriendelijk personeel.
Locatie in centrum Brussel, dichtbij alles.
Kamers in orde, niets op aan te merken

Cons:

Bad in badkamer had mss handvat kunnen gebruiken om niet te slippen.

2026-07-23 • via Nuitee
T
TATIANA • extended_group • md
8
2026-07-23 • via Nuitee
F
Fernando Parodi • solo_traveller • ar
10
2026-07-23 • via Nuitee
J
Jeanette • couple • gb
5
Good location but hotel rooms need an upgrade
Pros:

The location of the property was good

Cons:

The property felt dated and whilst had been cleaned had a strange smell. The bathroom was very small with a shower curtain that billowed as you showered

2026-07-22 • via Nuitee
V
Verónica • solo_traveller • cl
10
Pros:

Era muy cómodo y funcional. Me gustó que se pudieran guardar las maletas en recepción, así pudimos dar las últimas vueltas por Bruselas cómodamente. Fue buenísimo.

2026-07-22 • via Nuitee
S
Sophie • solo_traveller • be
8
Pros:

La porte de la salle de baîn qui ferme aussi la chambre.

Cons:

Pas de lard au petit déjeuner

2026-07-22 • via Nuitee
R
Richard • solo_traveller • be
9
Pros:

Suite à un souci de tv nous avons été surclassé

Cons:

Amabilité

2026-07-22 • via Nuitee
I
Iva • solo_traveller • cz
6
2026-07-22 • via Nuitee
G
Gasham • couple • az
5
Pros:

Great location near the train station and major sights. Friendly and helpful staff

Cons:

Despite being a 4-star hotel, the air conditioning units were outdated and not working properly. Also, the shower hose in the bathroom was leaking

2026-07-21 • via Nuitee
S
Sabine • family_with_children • be
6
Pros:

De ligging in Brussel

Cons:

Hard bed en hygiëne

2026-07-21 • via Nuitee
A
ARTURO • solo_traveller • mx
9
Pros:

Ubicación y limpieza

2026-07-21 • via Nuitee
D
Damien • solo_traveller • fr
10
Hôtel bien situé, accueil très chaleureux
Pros:

L'accueil et le service des personnes à l'accueil, des responsables, le petit-déjeuner, l'emplacement tout près du centre mais dans une rue calme.

Cons:

L'entrée du parking souterrain, très difficile !

2026-07-20 • via Nuitee
R
Rossana • couple • lu
3
Hotel centrale ma da migliorare sicuramente la pulizia e le camere
Pros:

La posizione

Cons:

Pulizia e camere molto trasandate.

2026-07-19 • via Nuitee
N
Niels • extended_group • nl
2
Vies
Pros:

Erg vriendelijk personeel

Cons:

Het was helaas zacht gezegd smerig op de kamers. Van vlekken tot aan schimmel overal

2026-07-19 • via Nuitee