Quality Hotel Hampstead

Hotels
•
Quality Inn
8.2 (3762 reviews)
5-7 Frognal , London , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location near tube stations and Wembley
Friendly, welcoming and helpful staff
Clean rooms on arrival
Good breakfast selection (generally well stocked)
Handy parking and wifi
Comfortable beds and pillows
Cons:
No or poor air conditioning; weak fans
Noise issues (loud music, neighbours, smell of weed/smoking)
Poor shower water pressure and some grubby baths
Small rooms for three and no minibar/fridge in some rooms
Breakfast hot items cooked ahead; limited dietary options

Categories

Cleanliness
7
Many guests report rooms arriving spotless and overall cleanliness is praised, but several reviews note grubby baths, poor shower cleanliness/airflow and occasional bathroom issues.
Service
9.5
Staff repeatedly described as friendly, helpful and welcoming (several names mentioned), with good reception service and responsive cleaners.
Location
9.6
Outstanding location near multiple tube stations, convenient for Wembley, Hampstead High Street and general London exploration.
Room Quality
7.2
Mixed: comfortable beds and good pillows for many, but rooms can be small (especially for three), lack air conditioning, have weak fans, limited minibar/fridge and some noise complaints.
Amenities
7
Handy parking and wifi noted, but several negatives around lack of air-conditioning, weak provided fans, limited in-room amenities and occasional smell/weed issues.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8
Breakfast generally described as good, well stocked and fresh, though some hot items appear to be cooked ahead and decline in quality; limited dietary options (soya milk, gluten-free) noted.
Overall Experience
8.7
Overall positive experience driven by location and service, but some guests had significant sleep/comfort issues (noise, heat, smoke) that reduced satisfaction for those stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:18

Property Description

Convenient Location
Located less than 500 meters from Finchley Road Railway and Tube Stations, the Quality Hotel Hampstead offers easy access to transportation hubs, making exploring the city a breeze.

Comfortable Rooms
Each room at the hotel features modern amenities including a Freeview TV, telephone, hairdryer, and tea/coffee facilities. Guests can unwind in a private bathroom equipped with a bath and shower.

Excellent Facilities
With a 24-hour reception, lifts to all floors, and a spacious bar and lounge, the hotel ensures a comfortable stay. Guests can enjoy a full English breakfast daily, setting the perfect tone for a day of exploration.

Book now to experience the convenience and comfort of Quality Hotel Hampstead during your visit to London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 3762 reviews
Cleanliness: 7
Service: 9.5
Location: 9.6
Room Quality: 7.2
Amenities: 7
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.7
R
Radka • family_with_children • cz
9
Příjemné ubytování v blízkosti zastávky
Pros:

Ubytování bylo čisté, vše v pořádku. Velice výhodná lokalita jak na stadion Wembley tak do centra. Usměvavý a ochotný personál jak na recepci tak u snídaně.

Cons:

Snídaňová místnost úplně nevyhovuje, buď v ní bylo dusno nebo jely naplno klimatizace, které foukaly studený vzduch přímo do obličeje. Chybí větší výběr zeleniny. Uvítali bychom vajíčka na více způsobů, palačinky atd.

2026-08-29 • via Nuitee
M
marie laure • family_with_children • fr
9
Parfait !
Pros:

Proximité des transports en commun. Petit déjeuner excellent avec un large choix.

Cons:

Rien

2026-08-29 • via Nuitee
G
Gaviano • extended_group • it
7
2026-08-29 • via Nuitee
Y
Yehuda • solo_traveller • il
7
Medium, needs renovation of the room I was using, no AC
Pros:

The breakfast was good, the staff helpful, location - for me was ideal

Cons:

The whole hotel and specifically the room requires renovation to match the price level.
No air conditioning. in the hot days it was very difficult in spite of the ventilator supplied.

2026-08-29 • via Nuitee
D
David • extended_group • gb
9
Pros:

Easy access for tube stations

Cons:

No fried eggs
Not much too ask .
Scrambled eggs are always dry .

2026-08-29 • via Nuitee
A
Andy • solo_traveller • gb
10
Really great stay. Very good price including a lovely breakfast. Staff were outstanding and went out of their way to hel
Pros:

Very convenient, free parking and excellent welcome from all staff

2026-08-28 • via Nuitee
D
David • family_with_children • gb
8
2026-08-28 • via Nuitee
W
William • solo_traveller • gb
6
Good enough and comfortable
Pros:

Comfortable bed and nice staff

Cons:

Dirty in places, parking is a huge issue (they sell as free parking yet have limited spaces)

2026-08-28 • via Nuitee
T
TINCA • family_with_children • ro
9
2026-08-27 • via Nuitee
A
Aman • family_with_children • gb
8
2026-08-27 • via Nuitee
L
Lilli • family_with_children • de
8
2026-08-27 • via Nuitee
Z
Zsolt • family_with_children • hu
7
Pros:

Bőséges reggeli választék, belváros közelsége, személyzet kedvessége

Cons:

Padlószőnyeg nem volt tiszta, reggeli egyhangúsága (bőséges, de mindig ugyanaz)
Nincs klíma, nincs hűtőszekrény (felszereltségben sem volt ez a két tétel beleírva, de ezek hiányoztak az 5 napos tartózkodásunk alatt)

2026-08-24 • via Nuitee
N
Nadine • solo_traveller • gb
8
2026-08-24 • via Nuitee
N
noreen • couple • nz
9
Great location and good value
Pros:

Good location, reception manned 24/7

Cons:

No aircon in my room and noisy with window open

2026-08-23 • via Nuitee
S
Susanna • extended_group • it
7
2026-08-23 • via Nuitee
L
Lex • family_with_children • nl
8
2026-08-23 • via Nuitee
E
Emilie • extended_group • be
5
Cons:

Propreté de la chambre laissait fortement à désirer.
La dame du nettoyage est rentré dans la chambre à 8h50 hors qu’elle était verrouillé, sans même toqué ou quoi que ce soit.
Pas d’air conditionné malgré la chaleur mais un mini ventilateur rempli de poussière.

2026-08-23 • via Nuitee
S
Susanna • extended_group • it
7
2026-08-23 • via Nuitee
J
Jesmin • couple • gb
8
2026-08-23 • via Nuitee
L
Lydia • solo_traveller • fr
8
2026-08-22 • via Nuitee