Chelsea Hotel Toronto

Hotels
•
Langham Hotels International
7.9 (10934 reviews)
33 Gerrard Street West , Toronto , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Need of renovation

Categories

Cleanliness
7.1
The rooms themselves are dated but clean. However, the balcony was unfortunately covered in bird droppings.
Service
8.6
The staff was incredibly friendly and handled room changes very well.
Location
8.6
Location is excellent - close to TTC subway, shopping, and restaurants.
Room Quality
7.1
Rooms are quite dark even when lamps were on and the room was cold.
Amenities
7.6
Pool was nice but the hot tub jets were very weak.
Value for Money
8.1
Breakfast is really good value for money.
Food and Beverage
8.1
Enjoyed meals at hotel restaurants and breakfast was excellent.
Overall Experience
8
Despite a few negatives, a reliable place to stay mainly for location, service, and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:02

Property Description

Convenient Location
Located just 300 metres from College Subway Station and a short walk to Toronto Eaton Centre, Chelsea Hotel Toronto offers easy access to the city's attractions.

Comfortable Accommodation
All rooms are equipped with free WiFi, LCD TV, and some with balconies. Additional amenities like a refrigerator and sofa bed are available in select rooms for extra comfort.

Dining and Leisure
Indulge in delicious meals at Market Garden restaurant or unwind at Elm Street Bar & Lounge. Enjoy a coffee or cocktail at the espresso coffee and wine bar. Relax in the sauna, hot tub, or explore the games room and gift shop for entertainment.

Experience the best of Toronto at Chelsea Hotel Toronto - book your stay now!

Important information:

Please note that from October 14, the hotel will be undertaking exciting renovations to enhance our Family Fun Zone. While these upgrades are designed to improve your experience in the future, they may result in some temporary changes during your stay. Relocation of services is available, please contact the hotel for more details.

Please note, the credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bed and breakfast rates include vouchers for 2 people.

Please contact the property for the hours of operation of the waterslide, pool and kids center.

For stay dates on New Years Eve (December 31) and Caribana Toronto (Last Friday of July to first Sunday of August): A maximum of 3 guests are permitted per room (reservations for 4+ guests cannot be accepted during these dates). Only the number of guests registered will receive the wristband(s). Guests must wear the wristband to access the guest room floors after 21:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 39 per day.

Location

Guest Reviews

7.9
Based on 10934 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
M
McQuabbie • solo_traveller • ca
5
Was good but needed housekeeping everyday and sometimes it was too late in the day.
Pros:

It’s a good location but housekeeping didn’t come everyday.

Cons:

Bed was firm so I struggled with it.

2026-04-25 • via Nuitee
C
Carol • solo_traveller • ca
9
2026-04-25 • via Nuitee
L
luisa • family_with_children • es
10
Pros:

Comodidad y ubicación

Cons:

Nada

2026-04-25 • via Nuitee
E
ELENA • solo_traveller • gb
10
Pros:

Xxx

Cons:

Xxx

2026-04-24 • via Nuitee
R
Robert J • solo_traveller • ca
8
Pros:

Downtown central
Fitness facility and pool

2026-04-24 • via Nuitee
C
Chrisie • couple • ng
8
2026-04-24 • via Nuitee
J
Jonathan • solo_traveller • gb
6
Pros:

Nice location and had the (old) bones of a nice hotel

Cons:

Staff were generally rude, especially the team at breakfast. Generally dismissive and sullen. To top it off one of them chased me to the lift for not leaving a tip for said awful service at a self serve buffet. Rest of hotel generally polite, though in desperate need of modernisation. Not worth the money

2026-04-24 • via Nuitee
A
Aurelie • solo_traveller • ca
8
2026-04-23 • via Nuitee
R
RAMON • couple • us
7
2026-04-23 • via Nuitee
P
patrice • solo_traveller • fr
9
2026-04-23 • via Nuitee
J
Jérôme Pernot • solo_traveller • fr
8
2026-04-23 • via Nuitee
A
Ahmed • family_with_children • ie
10
Pros:

Location

Cons:

Non

2026-04-23 • via Nuitee
B
Brett • couple • ca
8
2026-04-22 • via Nuitee
A
Angel • solo_traveller • us
10
Central located, peaceful, comfortable. A real getaway.
Pros:

I liked the privacy and temperature in my room, I liked the location,very close to supermarkets, and the gay neighborhood. Center to everything. My housekeeper was always aware of me offering anything I needed. The amenities, the gym is great, the hot tub was maintained, the pool was lovely, sauna too. There was always front desk personnel. I loved my tv, the refrigerator worked, very convenient.

Cons:

I didn't like the check in terminals, I like to still talk to a person. I haven't gotten my security deposit yet, and it has been 3 days.

2026-04-21 • via Nuitee
M
Michaela • couple • us
10
2026-04-20 • via Nuitee
S
Samuel • family_with_children • ca
10
2026-04-20 • via Nuitee
E
ericobtt • solo_traveller • it
9
Ottima scelta
Pros:

Posizione ottima con doppia uscita; pulito e accogliente, bella terrazza panoramica con piscina e jacuzzi..

Cons:

Fila per checking, spesso attesa ascensori

2026-04-19 • via Nuitee
A
Alzbeta • couple • sk
10
Pros:

We liked pool and an excelent location in the city centre. Rooms were roomy and bed comfortable. We would definitely come back

Cons:

No complains, they communicated great

2026-04-19 • via Nuitee
S
Stacie • solo_traveller • ca
8
2026-04-18 • via Nuitee
• couple • ca
7
2026-04-18 • via Nuitee