Chelsea Hotel Toronto

Hotels
Langham Hotels International
7.9 (12145 reviews)
33 Gerrard Street West , Toronto , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Need of renovation

Categories

Cleanliness
7.1
The rooms themselves are dated but clean. However, the balcony was unfortunately covered in bird droppings.
Service
8.6
The staff was incredibly friendly and handled room changes very well.
Location
8.6
Location is excellent - close to TTC subway, shopping, and restaurants.
Room Quality
7.1
Rooms are quite dark even when lamps were on and the room was cold.
Amenities
7.6
Pool was nice but the hot tub jets were very weak.
Value for Money
8.1
Breakfast is really good value for money.
Food and Beverage
8.1
Enjoyed meals at hotel restaurants and breakfast was excellent.
Overall Experience
8
Despite a few negatives, a reliable place to stay mainly for location, service, and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:02

Property Description

Convenient Location
Located just 300 metres from College Subway Station and a short walk to Toronto Eaton Centre, Chelsea Hotel Toronto offers easy access to the city's attractions.

Comfortable Accommodation
All rooms are equipped with free WiFi, LCD TV, and some with balconies. Additional amenities like a refrigerator and sofa bed are available in select rooms for extra comfort.

Dining and Leisure
Indulge in delicious meals at Market Garden restaurant or unwind at Elm Street Bar & Lounge. Enjoy a coffee or cocktail at the espresso coffee and wine bar. Relax in the sauna, hot tub, or explore the games room and gift shop for entertainment.

Experience the best of Toronto at Chelsea Hotel Toronto - book your stay now!

Important information:

Please note that from October 14, the hotel will be undertaking exciting renovations to enhance our Family Fun Zone. While these upgrades are designed to improve your experience in the future, they may result in some temporary changes during your stay. Relocation of services is available, please contact the hotel for more details.

Please note, the credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bed and breakfast rates include vouchers for 2 people.

Please contact the property for the hours of operation of the waterslide, pool and kids center.

For stay dates on New Years Eve (December 31) and Caribana Toronto (Last Friday of July to first Sunday of August): A maximum of 3 guests are permitted per room (reservations for 4+ guests cannot be accepted during these dates). Only the number of guests registered will receive the wristband(s). Guests must wear the wristband to access the guest room floors after 21:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.9
Based on 12145 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
B
Benjamin family_with_children ca
10
2026-08-29 via Nuitee
D
David couple at
10
2026-08-29 via Nuitee
L
Leonie family_with_children ca
9
2026-08-29 via Nuitee
P
Paulo Sérgio solo_traveller br
8
Pros:

Localização
Tivemos uma necessidade e fomos atendidos prontamente.

Cons:

Saguão extremamente movimentado justificado pelo tamanho do hotel. Não chega a ser um problema.

2026-08-29 via Nuitee
J
Jean-François family_with_children ca
10
Bon moment en famille
Pros:

Près de tout

Cons:

Télé intelligente pour Netflix

2026-08-29 via Nuitee
T
Teresa extended_group gb
10
2026-08-29 via Nuitee
R
ROSA maria couple es
8
2026-08-29 via Nuitee
C
Christine solo_traveller br
10
Pros:

A localização é excelente

Cons:

Só não vejo necessidade do depósito de 150 cad que vc faz por danos , porque eles realmente debitam do cartão e depois demora 7 dias para devolver

2026-08-29 via Nuitee
E
Evelyne family_with_children at
8
Sehr gute Lage, für Sightseeing guter Ausgangspunkt, sehr hilfreiches Personal
Pros:

Lage

Cons:

Sauberkeit- tw fremde Haare im Bad nach Zimmerreinigung, nicht immer Wasserflaschen im Zimmer

2026-08-29 via Nuitee
E
Evelyne family_with_children at
8
2026-08-29 via Nuitee
K
Kelly couple ca
9
2026-08-29 via Nuitee
C
Chaitali solo_traveller gb
7
Cons:

It was not an eco friendly hotel - you need to not offer to change towels daily such a waste. The rooms were also quite noisy

2026-08-29 via Nuitee
S
Saqr solo_traveller ie
10
2026-08-29 via Nuitee
A
Alain couple ae
10
Pros:

Had a great stay at Chelsea Hotel Toronto! The location is excellent, right in the heart of downtown and close to many attractions and restaurants. The room was comfortable and clean, and the staff were friendly and helpful. Overall, a convenient and pleasant place to stay in Toronto. Would definitely recommend it!

2026-08-28 via Nuitee
M
MIGUEL ANGEL solo_traveller es
8
Pros:

La amabilidad del personal en especial Gigee

Cons:

Que solo hubiera una almohada, quizás hubiéramos podido pedir pero estábamos muy cansados para bajar

2026-08-28 via Nuitee
F
Francis solo_traveller ca
7
2026-08-28 via Nuitee
E
Eileen family_with_children gb
9
2026-08-28 via Nuitee
L
Long couple ca
8
Amazing location, super close to downtown Toronto and Eaton Centre.
Pros:

Very clean hotel
Super friendly staff
Access to swimming pool and fitness room

Cons:

No microwave in room, must go to lobby to heat up food

2026-08-28 via Nuitee
T
Tomás couple pt
8
Pros:

Big room. Friendly staff.

Cons:

Too crowdy. Bad pool. Bad room bathroom.

2026-08-28 via Nuitee
L
luis herminio solo_traveller es
9
2026-08-28 via Nuitee