Hyatt Place Nashville/Hendersonville

Hotels
•
Hyatt Place
9 (692 reviews)
330 East Main Street , Hendersonville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Food quality
WiFi issues
Price concerns

Categories

Cleanliness
8.64
Mixed sentiments; generally clean but issues with water pressure and room updates.
Service
9.61
Staff were friendly and helpful throughout multiple reviews.
Location
9.65
Conveniently located with easy access to major shopping areas.
Room Quality
8.6
Rooms were spacious but had some issues noted like outdated shower.
Amenities
9.13
Amenities were satisfactory but improvements in wifi and breakfast quality mentioned.
Value for Money
8.59
Decent value but several guests felt it was overpriced given some conditions.
Food and Beverage
8.14
Breakfast had inconsistencies; some negative comments on quality.
Overall Experience
9.61
Generally positive feedback with guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:53

Property Description

Modern Amenities and Comfortable Rooms
Featuring free WiFi, cable TV, and a cozy sofa, each room at Hyatt Place Northeast Nashville offers a relaxing stay. Guests can also enjoy the convenience of a refrigerator, coffee-making facilities, and a well-equipped en suite bathroom with a hairdryer.

Convenient Facilities for Guests
With a 24-hour front desk, fitness centre, and business centre, guests can expect top-notch service and convenience. Additionally, laundry and dry cleaning services are available, along with a bar for unwinding after a busy day of exploring Hendersonville.

Nearby Attractions and Scenic Locations
Located just minutes from Historic Rock Castle and the Cumberland River, Hyatt Place Nashville – Northeast is the perfect base for exploring the area. Enjoy easy access to the Bluegrass Yacht and Country Club, as well as a short drive to downtown Nashville for a vibrant city experience.

Experience comfort and convenience at Hyatt Place Northeast Nashville – book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 692 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 9.61
A
Amy • couple • us
7
Pros:

The property was good.

Cons:

The rooms were older than I expected.

2026-07-23 • via Nuitee
D
Dannie • extended_group • us
9
Excellent facilities, friendly staff, great stay.
Pros:

All the staff was incredibly helpful. I had one maintenance issue with my sink and they had it fixed ASAP.

Cons:

Not at the fault of the hotel, but there was a softball tournament in town which meant the hotel was at capacity. The kids could be a bit loud in the hallways later into the evening. The staff did a great job trying to keep the noise down.

2026-07-19 • via Nuitee
H
Hubert • family_with_children • gb
6
Pros:

Comfortable room in a good location within easy reach from hendersonville

Cons:

Loud A/C, got assigned the wrong room at first, very poor breakfast

2026-07-08 • via Nuitee
A
Alicia • couple • us
9
Clean, Relaxing, Easy
Pros:

did not have breakfast

Cons:

All good

2026-07-06 • via Nuitee
J
JOSHUA • couple • us
10
2026-07-06 • via Nuitee
M
Michael • couple • us
8
2026-07-06 • via Nuitee
A
Amy • couple • us
10
2026-07-06 • via Nuitee
V
Virgil • family_with_children • us
1
Never again Hyatt Hendersonville
Cons:

We have booked our room through a third party, a week prior to our arrival. It was supposed to have been a 2 queen bed plus a sofa, as we are traveling with 2 teenager boys. Upon entering the hotel, we were checked in and given our keys for the room. Not once during the check in process were we told that the room is not a 2 queen room anymore. So you can imagine our disappointment when we entered the room and we saw that it only had 1 king bed a sofa. We went back to the front desk and we were told that because we had booked through a third party, the room that we selected and paid for was not an automatic guarantee that we would receive that room and that it was the hotel's choice to assign rooms to the guests. Also, to make another note, a 2 queen bed is more expensive than a king bed, and not once were we offered the refund for the difference. We left the hotel and we did get our refund from the third party we booked the room from. It is just appalling that a hotel like Hyatt ( or their employees) would have such little disregard for their paying guests.

2026-07-02 • via Nuitee
F
F5699AKaliciam • NONE
10
Excellent Hotel Staff
Pros:

Great Hotel! Rooms were very nice and hotel staff were all great. Very happy with our stay and it was close to everything.

2026-07-01 • via Tripadvisor
S
Shalynn • family_with_children • us
10
Pros:

The breakfast was great. We loved all the options and how they switched it up each day. The location was perfect, it was quiet but still close to everything we needed. We were a short drive to both parks we used for our softball tournaments, so that was a plus too!! The hotel was rowdy but that was due to all the kids from the softball world. Overall we have no complaints, the staff was amazing and handled the busy week very well. We will definitely stay here again when we return to the area.

Cons:

The rooms are not very sound proof! We could hear blenders (or something of the sort) and kids running/talking at 2 in the morning. Almost every night. We know that we are in a public place and it was a exciting week for all the kids so we didn't think to hard into it. Just an observation. 😃

2026-07-01 • via Nuitee
P
perthan • Business
2
Formal Complaint Regarding My Stay and Request for Resolution
Pros:

At approximately 4:00 a.m., I woke up swatting at my right upper arm and discovered a bug in my bed, which I immediately killed. I brought the bug downstairs to the front desk, where Kale saw it while I explained what had happened. He was courteous and offered to move me to another room three separate times. Although I was hesitant, I eventually agreed to move to a room on the same floor but on the opposite side of the hotel. Unfortunately, the experience had already ruined my night. After finding a bug in my room, it was nearly impossible to feel comfortable or trust that another room in the same hotel would be any different. As a result, I was unable to get back to sleep and received virtually no rest for the remainder of the night.

2026-06-30 • via Tripadvisor
T
Tammy • solo_traveller • us
10
2026-06-30 • via Nuitee
5
594ricz • Family
2
Bad experience
Pros:

The mattress is old and needs to be replaced, the pillows are terrible and slept terrible . Had kids running up and down the hallway and then to make matters worse, .they charged three dollars for a bottle of water that we did not even use. Stayed at this hotel numerous times throughout the years, but not anymore

2026-06-28 • via Tripadvisor
G
gush242019 • Business • Senatobia, Mississippi
10
Great hotel
Pros:

Very nice hotel. Room was clean and everyone was friendly. Easy access to many restaurants and shopping centers. Quiet stay

2026-06-27 • via Tripadvisor
S
Sean • family_with_children • us
5
We made the best of what started out bad
Pros:

Location

Cons:

Breakfast wasn’t great and our air conditioning didn’t work properly

2026-06-27 • via Nuitee
S
Sandra • couple • us
9
2026-06-20 • via Nuitee
H
Howell • family_with_children • us
10
2026-06-17 • via Nuitee
P
Peter • couple • us
8
Nice place, but how about tend to our room?
Pros:

Overall, nice facility

Cons:

We were actually there 3 consecutive nights, on 2 reservations (we added a day at the last minute). We kept the same room. Even though we requested, and the front desk told us they would, the room was never attended to. On the third day, we had to go to the front desk to get a fresh towel

2026-06-17 • via Nuitee
L
Lorri • solo_traveller • us
9
2026-06-15 • via Nuitee
R
rooneygina • Solo travel • McHenry, Illinois
10
Exceeded expectations, expect Hyatt quality
Pros:

I chose this location traveling from Tampa to Illinois and it was a good stopping point. Parking was close and available. Room exceeded expectations, it was big and ample sleeping arrangements. The breakfast was more than continental, included bacon, eggs, yogurt/ parfait bar, oatmeal bar, french toast, plentiful toppings, etc.

2026-06-13 • via Tripadvisor