Hyatt Place Atlanta / Norcross / Peachtree

Hotels
Hyatt Place
8 (713 reviews)
5600 Peachtree Pkwy , Norcross , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High parking fees

Categories

Cleanliness
6
Several reviews noted poor cleanliness and maintenance, including mold and stains.
Service
10
Staff were frequently mentioned as friendly and helpful, particularly the night desk representative.
Location
9.5
Convenient location close to shopping and clean surroundings, but some guests felt paying for parking was unjustified.
Room Quality
8
Rooms were generally acceptable, but issues with odor and cleanliness were highlighted.
Amenities
7
Limited food options and lack of adequate electrical outlets for devices have been noted.
Value for Money
7
Guests expressed that additional charges for parking detracted from perceived value.
Food and Beverage
7.5
Breakfast offered limited options, disappointing some guests; expectations were not fully met.
Overall Experience
9
Mixed reviews overall; many aspects were good, but significant issues led to lower satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Luxurious Amenities
Hyatt Place Atlanta Norcross Peachtree offers an outdoor pool, free WiFi, and stylishly furnished rooms with modern amenities like air conditioning and pay-per-view channels.

Convenient Services
Guests can enjoy free airport transfers, a 24-hour reception, and a bar for unwinding after a busy day. The hotel also provides meeting facilities, a shared lounge, and free parking for added convenience.

Nearby Attractions
Conveniently located near Global Mall, Duluth Historical Society, and Malibu Grand Prix, this hotel provides easy access to popular local attractions. Plus, being just a short drive from Hartsfield-Jackson Atlanta International Airport makes travel a breeze.

Book your stay at Hyatt Place Atlanta Norcross Peachtree now for a perfect blend of comfort and convenience.

Important information:

Guests need to be 21 years of age to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 713 reviews
Cleanliness: 6
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 9
S
SOFIA extended_group us
7
My trip
Cons:

That you have to pay parking. And that's something you didn't know before you get there.

2026-08-04 via Nuitee
L
Lashawn family_with_children us
10
2026-08-02 via Nuitee
L
lovestravelNc NONE
4
Decent place and price
Pros:

Decent place , great value especially with Hyatt points.
Needs a little repair and updating but ok, and the staff is always great.

2026-07-30 via Tripadvisor
R
richardjoem NONE
6
During my stay, I noticed a few areas that could be improved:
Pros:

Hyatt Place Atlanta/Norcross/Peachtree – Areas for Improvement

During my stay, I noticed a few areas that could be improved:

Weak water pressure – The water pressure, particularly in the shower, was noticeably weak.
Shower and toilet plumbing – The plumbing fixtures could use maintenance or upgrades to improve performance and reliability.
Breakfast Bar variety – The Breakfast Bar offered the same menu each day. Rotating the menu and adding more variety would make the complimentary breakfast more enjoyable for guests.

Overall, I enjoyed my stay, but addressing these items would enhance the guest experience.

2026-07-29 via Tripadvisor
L
lmoniquef NONE
10
Family fun
Pros:

Very family-friendly, peaceful, and clean hotel. The rooms were clean and spacious. The wrong was definitely a value for what I paid. We did have some issue with the fire alarm, going off on the third floor in middle of the night; thankfully it was quickly remedied.

2026-07-23 via Tripadvisor
V
Victoria couple se
8
Pros:

Rummet var väldigt stort och fint.

Cons:

Personalen var väldigt otrevlig och vi var ett gäng som hade bokat flera rum, men 2 av familjerna fick inte sina rum som de hade bokat då personalen sa att det var fullt och dom hade dubbelbokat.
Brandlarmet gick en av nätterna, men det var ingen som sa vad det var för typ av larm. Killen som jobbade natt hade försökt att bara stänga av det och sen hade han gått därifrån.

2026-07-23 via Nuitee
R
Rhhodapp NONE Cincinnati, Ohio
4
Annoyance at 2:30 AM
Pros:

The hotel was clean. The bed was really hard. But alarms were going off in the middle of the night and people were yelling inthe hallway and nothing was being done about it. We were told that there was a malfunction in the alarm system. But the time that it was going it was clearly not a malfunction and the alarm system. Some kids or somebody was messing with the elevator, and then there were people yelling the hallway and staff did nothing to Help. When we complained about it at the front desk, they just gave us a piddly answer and didn’t offer to fix anything.

2026-07-22 via Tripadvisor
N
Nadia family_with_children us
7
Pros:

Mattresses were hard

2026-07-20 via Nuitee
I
I2163WVsonjav NONE
2
Would not stay here again for a multitude of reasons.
Pros:

We were made to stay at select hotels for a mandatory "stay to play" for the Atlanta Legacy softball tournament. This hotel was gross and not one I would ever have selected and certainly not as nice as other Hyatt hotels we have had to stay at. This hotel is in serious need of a renovation. The sleeping areas are small and I think the beds are full size and not queens. You can hardly turn around in the bathroom when shutting the door. The carpet is old and tattered. There's low popcorn ceilings. They have shower curtains that could be replaced. There is no laundry facility on site. The hallways aren't properly conditioned and it feels like the Amazon when you walk into it. The elevators are old and jumpy. The hallways and floors look visibly dirty and need to be repainted. They charge for parking. The "coffee" was watery and cold. The advertised bar can't make a simple cocktail. And to top it all off, this hotel is nowhere near any of the ball fields we were playing at.

2026-07-17 via Tripadvisor
A
Amber family_with_children us
1
Worst experience ever
Pros:

Nothing

Cons:

They overbooked and was trying to make me pay a deposit that was never told to booking they needed. Booking did get my money back and refunded but wouldn’t stay at this hotel and they don’t disclose parking is $12 a day either

2026-07-17 via Nuitee
G
Gadlen couple us
8
The stay was as expected. The hotel was clean. Overall, we enjoyed our short stay.
Pros:

The hotel was near the conference I attended. The hotel was in a good location and close to many stores. Ease of access to the road. Each staff member was very nice and offered assistance when needed. The room was as described on Booking.com.

Cons:

The noise level. I believe there was a wedding or some form of celebration going on at the hotel when we stayed. I was awaken from sleep with the amount of noise in the hallway. Another item that I did not like, was there was a table outside the back door at the hotel, but no chairs.

2026-07-16 via Nuitee
H
Humeray solo_traveller us
7
Great location !
Pros:

Staff members were great! Location was great !

Cons:

Breakfast was okay.. eggs were horrible and potatoes were hard as a Rock. They should have a staff member there standing. Sucks we had to pay for parking.

2026-07-13 via Nuitee
K
Kaoru couple us
10
2026-07-09 via Nuitee
D
debbiehX1113SS Business
2
crusty, musty, and dusty
Pros:

OMG. talk about MUSTY and OLD. I mean yellow halls were so last century. This shack needs to be upgraded ASAP. If I could describe this is hotel in one word it would be CRUSTY. Very disappointing experience as a regular Hilton stayer.

2026-07-08 via Tripadvisor
S
shakerra solo_traveller us
10
Pros:

Everything i love this place

2026-07-03 via Nuitee
J
jasimineb2026 NONE
2
Unsatisfied consumer
Pros:

I am very disappointed and my stay with it being my first time first I had a 6 month old with me at the time of stay and the bedding I was not pleased with which look like mold with I have pictures and videos of which was stated to me that it was feathers very disturbing to see that and having to sleep on that especially when this hotel was highly recommended to me apart from that the Ac and the lobby was hot and not having a ice machine on my floor I told to the manager ok site which she said it will be handled with a refund for my stay and refund for parking which I’m still waiting on this type of situation is unacceptable due to me having a baby in that condition I and very unsatisfied with it and it’s unacceptable I will be calling corporate to let them know

2026-06-29 via Tripadvisor
H
Holly couple us
4
For a Hyatt Hotel , this particular hotel did not represent the chain at all.
Pros:

Location

Cons:

The desk clerk and hotel staff were very professional. The hotel manager was not. She had children working behind the desk, cleaning hallway floors near the rooms and actually doing someone’s hair at her desk in her office. She was pleasant but that was very unprofessional. Curtains and rugs in the lobby and eating area were filthy and smelled.

2026-06-29 via Nuitee
A
Araceli solo_traveller us
10
Pros:

Muy limpió y las camas muy cómodas

2026-06-29 via Nuitee
R
rychlyfe2019 NONE Dubai, Emirate of Dubai
8
Top floor tea time
Pros:

The accommodation was clean, basic, appeared a bit worn, out dated. There was no drawer space other than the 3 small drawers on sink vanity which one had a hair dryer inside. The toilet felt on the floor for my partner who is 6 feet 5" . The breakfast was passable but nothing to get out of bed for. Maintenance had to bring (the next morning)the microwave that we were charged for but not in the room upon arrival. The also had to repair the toilet seat, it was missing a bolt. The elevators were extremely slow and we were on the top floor but we heard children up and down the halls early morning each day.

2026-06-23 via Tripadvisor
T
Terri family_with_children us
7
2026-06-23 via Nuitee