Quality Inn & Suites Round Rock

Hotels
•
Quality Inn
7.7 (379 reviews)
1802 S IH 35 , Round Rock , US
+1 512-200-8798

listing image 1
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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
Non-smoking throughout
Outdoor pool
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Central/convenient location
Comfortable beds
Good value / inexpensive
Breakfast options (yogurt, fruit, waffles)
Cons:
Serious cleanliness issues (bugs, roaches, hair, odors)
Poor parking access / small, dark lot
Room maintenance problems (AC, TV, hairdryer, shower drainage)
Noise (squeaky pull-out sofa, late-night pipeline noise)
Limited breakfast selection

Categories

Cleanliness
4.9
Multiple guests report serious cleanliness problems (dead bugs, roaches, unclean sheets, pubic hair, smoke/urine smell) despite some Spanish-language comments noting cleanliness on certain stays.
Service
9.5
Generally positive — several guests praised the front desk and housekeeping as attentive and friendly, though there are a few reports of unresponsive staff in specific instances.
Location
9
Location is central and convenient for visitors to Round Rock, frequently cited as a reason for choosing the property; however parking access/entry and some dark rear parking areas are noted as issues.
Room Quality
6.5
Mixed: beds often described as comfortable, but numerous maintenance and comfort issues reported (TV/hairdryer not working, AC auto-off, noisy/squeaky pull-out, shower drainage, general run-down condition).
Amenities
7.7
Basic, budget-oriented amenities: breakfast offerings (yogurt, fruit, waffles) available; limited selection and no elevator noted; overall typical for a low-budget property.
Value for Money
9.3
Perceived as good value by many guests — described as inexpensive, reasonable price, and 'well worth the money' for short stays despite quirks.
Food and Beverage
7
Breakfast generally 'status quo' with yogurt, fruit and novelty waffles liked by families; selection is limited and there are isolated quality complaints (e.g., old oatmeal packaging).
Overall Experience
7.7
Mixed overall: convenient location, friendly staff and comfortable beds for some guests, but repeated cleanliness and maintenance issues led to poor experiences for others; overall aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just a short distance from major attractions like Frank Erwin Center and Dell Diamond, Quality Inn & Suites Round Rock offers easy access to the best of Round Rock.

Comfortable Accommodation
Experience cozy rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a separate seating area for added comfort.

Relaxing Amenities
Unwind by the outdoor swimming pool or seek assistance from the 24-hour front desk for a hassle-free stay. With complimentary toiletries and plush bedding, your comfort is our priority.

Book your stay at Quality Inn & Suites Round Rock for a memorable and relaxing experience.

Important information:

Please note breakfast is currently offered as a grab-and-go option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 379 reviews
Cleanliness: 4.9
Service: 9.5
Location: 9
Room Quality: 6.5
Amenities: 7.7
Value for Money: 9.3
Food and Beverage: 7
Overall Experience: 7.7
K
Kitty in Brady • family_with_children • us
10
Pros:

The room was very spacious. We had a 2 bed Queen suite, and it was very comfortable to bed to a comfy.

Cons:

The area where hotel is located makes yo I feel unwelcomed. But felt safe once inside.

2026-11-07 • via Nuitee
K
Karim • family_with_children • fr
1
2026-11-03 • via Nuitee
J
Jeroen • family_with_children • nl
8
2026-10-28 • via Nuitee
A
Adrian • couple • us
10
2026-10-22 • via Nuitee
M
Miranda • couple • us
10
2026-10-22 • via Nuitee
H
Holleman • couple • us
1
Visiting from Washington and only stayed one night of the 4 night booking. Choose somewhere else if you can.
Pros:

Workers were great and the front desk lady was very nice. I don’t have anything bad to say about the people I came in contact with.

Cons:

The photos in the post compared to what you actually are signing up for is incredibly misleading. We found dead bugs, unclean sheets, pubic hair under the bed covers and in the bathroom. No option for a refund.

2026-10-19 • via Nuitee
R
Robaina • family_with_children • us
10
2026-10-17 • via Nuitee
M
Maria • family_with_children • us
1
2026-10-08 • via Nuitee
T
Tonya and Richard • solo_traveller • us
10
Pros:

Everyone was vert friendly

Cons:

N/a

2026-09-17 • via Nuitee
J
Joseph • extended_group • us
1
Woke up no water, called front desk no answer. Could not shower or use the toilet. Everything out of order. I paid extra
Pros:

Nothing. Online photos are deceiving.

Cons:

No elevator , parking was horrible.

2026-09-12 • via Nuitee
F
Felicia • solo_traveller • us
4
Decent, but pretty low budget.
Pros:

Not impressed.

Cons:

Very low budget food, the oatmeal package seams old.

2026-09-07 • via Nuitee
S
Saul • solo_traveller • us
6
2026-09-04 • via Nuitee
G
Gavarrete • solo_traveller • us
10
Excelente
Pros:

Todo bien con la habitación, comodidad y tranquilidad muy limpio y el personal muy atento

2026-09-02 • via Nuitee
G
Gavarrete • solo_traveller • us
10
Excelente
Pros:

Todo muy excelente habitación y personal de limpieza muy atento

2026-09-02 • via Nuitee
V
Virginia • solo_traveller • us
8
2026-08-30 • via Nuitee
G
guillermo • couple • us
10
Pros:

Staff, rooms

2026-08-29 • via Nuitee
J
Jose • extended_group • us
8
2026-08-28 • via Nuitee
A
Altruism • solo_traveller • us
8
2026-08-25 • via Nuitee
T
Terence • couple • fr
9
2026-08-18 • via Nuitee
A
Adrian • solo_traveller • us
10
2026-08-10 • via Nuitee