Comfort Inn Indianapolis South

Hotels
Choice Hotels International
7 (154 reviews)
5040 S East St, Indianapolis, Indiana, 46227 , Indianapolis , US

Pets allowed

Facilities

Free breakfast
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Outdoor pool - seasonal
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
5.5
Numerous reviews mentioned dirty rooms and a strong cigarette smell.
Service
8.5
Staff were friendly and helpful, and multiple guests praised their service.
Location
7.5
The hotel is conveniently located but some guests felt it was unsafe.
Room Quality
6
Several reviews mentioned uncomfortable beds and issues like mold and dampness.
Amenities
6
Basic amenities with notable closures and cleanliness issues.
Value for Money
6.5
Many guests felt the price was high for the experience provided.
Food and Beverage
8.5
Guests enjoyed a great breakfast as one of the few highlights.
Overall Experience
7.5
Guests reported mixed experiences, noting both advantageous and disadvantageous aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:19

Property Description

Recreation Opportunities: Make the most of your stay with a 24-hour fitness center and a seasonal outdoor pool to relax and rejuvenate.

Convenient Amenities: Enjoy complimentary wireless internet, gift shops/newsstands, and a vending machine, along with a complimentary buffet breakfast to kickstart your day.

Comfortable Accommodations: Unwind in one of the 98 air-conditioned rooms featuring pillowtop beds with premium bedding. Stay connected with complimentary wireless internet and enjoy entertainment with flat-screen TVs.

Plan your perfect stay at Comfort Inn South, where comfort and convenience meet for a memorable experience.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 15

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 154 reviews
Cleanliness: 5.5
Service: 8.5
Location: 7.5
Room Quality: 6
Amenities: 6
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.5
S
Stephen
8
Pros:

Good property just a lot of maintenance stuff sitting around.

2025-10-03 via Nuitee
A
Amanda family_with_children
2
Pros:

All I can say is I don't recommend it!! This place isn't worth hundreds a night PERIOD!!!

2025-09-28 via Nuitee
D
Dave
10
Pros:

They were doing some minor work, that no way interfered my stay. Staff was Excellent!! So Helpful in Every Way!! Respect Given, Respect Received!! Very Hard Working Maintenance Man goes Non Stop!!! Didn't See Him Stationary once...Don't Know What They Are Paying Him, But He Definitely Deserves A Substantial Raise!!! Pool was closed I believe due to time of year, but it was spotless & Very Inviting!

2025-09-27 via Nuitee
E
Ernestina family
10
Pros:

Gentleman at front desk was very polite. Had a great experience. Thank you!

2025-09-26 via Nuitee
B
Bruce family
10
Pros:

Nice clean comfortable motel.

2025-09-24 via Nuitee
M
Miranda
10
Pros:

Staff was super friendly. Easiest check in/out experience ever. Night counter staff was amazing and helpful. Will recommend

2025-09-23 via Nuitee
D
Daniel partner
4
Pros:

Entering and exiting the parking lot is terrible

2025-09-23 via Nuitee
S
Sally
6
Pros:

There are lots of sketchy people hanging out inside and outside the location.

2025-09-22 via Nuitee
M
Misty
4
Pros:

The bed was rock hard and everytime you moved it bounced several times. They were remodeling which but the rooms had holes in the room with some type of patch. It made me wish I
Had picked a different place, the check in guy was nice is about all that I can say was good .

2025-09-21 via Nuitee
C
Caleb partner
10
Pros:

.

2025-09-15 via Nuitee
A
Amy
4
Just don't bother
Pros:

First the good things: great breakfast and comfy bed.
On to the bad things: Dingy/dirty furniture in the room. Only 1 lamp in the whole suite. A very unusable couch in the room. There was a rickety old desk and broken cupboard with an unusable sink. There were stains on the floor and the ceiling. They do not enforce the no smoking in the rooms. Walking down the hall was horrible. The pot odor was so bad and.strong.. day after day, it didn't change. It would get so bad, our room smelled of smoke.

2025-09-07 via Nuitee
C
Carolyn partner
10
Pros:

Clean rooms /staff especially Pat at the front desk very helpfull.

2025-09-06 via Nuitee
Y
Yolanda
4
Pros:

I purchased a room for my friend for 3 nights. She said that the room she was in was damp because water had somehow leaked into the room. They eventually moved her to another room that had the same problem. Then she was told that because I booked through Expedia, that she couldn't be I expected much

2025-08-20 via Nuitee
B
Brett family
8
Pros:

Its in a nice location

2025-08-17 via Nuitee
A
Alicia
4
Friendly but unkempt
Pros:

Front desk staff was very friendly. However the room was run down and damp and musty. There was dirty and break disrepair around the room. The electrical outlet intermittently stop working so my husband's CPAP didn't stay running. To top it off the elevator was broken. Definitely not worth the $106 cost after tax and fee

2025-08-16 via Nuitee
M
Mick pet
4
Pros:

The property was a little dirty, smelled like cigarettes, and rooms were a little grungy. If you are in construction and just looking for an affordable option while working, this is the place.

2025-08-16 via Nuitee
J
Jonathan family
10
Pros:

It was a nice place. There are some fast food options nearby and the staff is decent. Not overly friendly but decent.

2025-08-13 via Nuitee
J
JAMEEKA
4
Pros:

Bedding wet bathroom dirty windows filthy elevated broken no ice on second floor.

2025-08-10 via Nuitee
T
Thian
4
Pros:

Dirty floor

2025-08-10 via Nuitee
D
Dawn
2
Don't stay here!
Pros:

This hotel was truly disgusting from the smells,looks and cleanliness! From the time you come in to outside. Dried blood on curtains,among other things. Just dirty everywhere. Smells so bad and they try masking it with a stong spray. Lady receptionist was on phone and rude. We stayed at another location and nothing like this. No benches outside or smoking area. Garbage overflowing. Stay elsewhere.

2025-08-10 via Nuitee