DoubleTree Suites by Hilton Phoenix

Hotels
Doubletree by Hilton
8 (1247 reviews)
320 North 44th Street , Phoenix , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service
Clean and spacious rooms
Good food
Cons:
Communication issues with front desk
Heat not working in one room

Categories

Cleanliness
7.58
Mentioned as clean but no strong positive emphasis.
Service
8.55
Multiple reviews highlighted outstanding service by staff, especially Anthony and Jerica.
Location
8.09
Location mentioned positively, convenient for airport and local food.
Room Quality
8.04
Clean, well-appointed rooms received positive comments.
Amenities
7.57
Basic amenities were satisfactory, but unexceptional.
Value for Money
7.53
Good value considering quality of service and experience.
Food and Beverage
8.58
Food quality praised in multiple reviews, especially the tacos.
Overall Experience
8.05
General sentiment indicates a very positive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:58

Property Description

Convenient Location and Complimentary Shuttle Service
Located near Phoenix Sky Harbor International Airport, DoubleTree Suites by Hilton Phoenix offers easy access to the city center. Enjoy the convenience of a free airport shuttle service for a stress-free stay.

Comfortable Accommodations with Modern Amenities
Relax in air-conditioned suites equipped with free WiFi and a cable TV. Unwind by the outdoor pool or stay active in the fitness center during your stay at DoubleTree Suites by Hilton Phoenix.

Nearby Attractions and Easy Transportation
Explore Arizona State University, the Phoenix Zoo, and Old Town Scottsdale, all just a short distance away. With a metro rail station within walking distance, discovering the city's attractions is both convenient and accessible.

Book your stay at DoubleTree Suites by Hilton Phoenix for a seamless blend of comfort and convenience.

Important information:

The airport shuttle service operates from 16:00 to 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1247 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
V
Voyage04507842719 Couples
10
👍👍👍
Pros:

Check out the Brix Restaurant on property. My wife and I enjoyed the food and cocktails. Staff was great. Breakfast buffet was also very good.
The hotel overall was great. Rooms were nice and we enjoyed the pool area as well.

2026-05-30 via Tripadvisor
B
Brenda solo_traveller us
8
Pros:

Staff

Cons:

The grouping of gangster thugs at pool playing rap music with no consideration of others.

2026-05-30 via Nuitee
M
meastlack Couples Prescott, Arizona
10
Very helpful
Pros:

Sasha at the front desk was amazing.! She helped us arrange extended parking and made sure our airport shuttle was ordered for us the following morning. Her cheerful smile and kindness us an asset to Hilton

2026-05-29 via Tripadvisor
R
richardgD4725CE Family
10
Outstanding
Pros:

Sasha was very helpful, very polite very informative so very attentive and knowledgeable. What a pleasure dealing with such a professional.

2026-05-29 via Tripadvisor
M
mariajG6102HW Family
10
5 star
Pros:

Breakfast buffet was delicious and service was excellent. Check out their dinner menu at BRIX the steak salad is so good. Shout out to Natalie and Jorge both were great.
Rooms were clean and very spacious, great location.

2026-05-28 via Tripadvisor
C
christophermI779FT Business
10
One of the beater hotel dinning experiences.
Pros:

First class service from Anthony. Food fantastic.

2026-05-27 via Tripadvisor
T
Theresa couple us
10
Pros:

Great airport location, beautiful grounds.

Cons:

It was a bit challenging to find the elevator after dark. Very dim lighting, Poor signage and my rolling suitcase was difficult to pull as it got caught in the bumps in the cement path.

2026-05-27 via Nuitee
C
Celeste couple us
10
2026-05-27 via Nuitee
J
Jose family_with_children us
7
Overall beds are comfortable. The property was quiet after hours.
Pros:

Clean.

Cons:

The room / bathroom doors have no locks.
Breakfast wasn’t the best. The eggs had zero taste. They almost hurried us to leave the BF area once it was close to 10.

2026-05-26 via Nuitee
M
Maria Estrella family_with_children us
9
Most of our time was in the pool.
Pros:

The pool was excellent!

Cons:

The AC was not working that well. My children were sweating at night due to no air circulation.

2026-05-25 via Nuitee
L
Lakita family_with_children us
10
2026-05-24 via Nuitee
R
rudyrS4416HB Family
10
I feel welcomed 😌
Pros:

Sasha was very professional and made me feel very welcome when I checked in simply because of this interaction already my stay can be said was very good. Thank you Sasha keep up the amazing work 👏🏼

2026-05-23 via Tripadvisor
7
765st Solo travel Tucson, Arizona
10
Sasha
Pros:

Sasha was amazing!!! She made our stay even more enjoyable. Doubletree on 44th st Phoenix
She was very welcoming and a smile. She made me feel important. Thank you Sasha for your hospitality!

2026-05-23 via Tripadvisor
P
Pamela solo_traveller us
9
2026-05-23 via Nuitee
N
noreenn630 Family
10
Beautiful dinner and excellent and caring service
Pros:

Anthony took care of my family today! The food was great and the service was excellent!! 3 great dishes * 1 eating dessert for as a dinner! 5 Stars! Anthony, Thank you for making our last dinner in AZ so good!

2026-05-22 via Tripadvisor
J
Jet29611062730 Couples
10
All around great customer service from Sasha R.
Pros:

Excellent service, very polite, helpful and made me feel welcomed. Sasha R. Is really a joy and tried her best with great customer service.

2026-05-22 via Tripadvisor
J
joana979 Couples
10
Dining at Brix
Pros:

We dined at the Brix Restaurant and Anthony was great. Also, the bartender made a great Old Fashion.

2026-05-21 via Tripadvisor
P
Pamelablk Family
10
Great Service!
Pros:

Trip was great! Our waiter, Anthony was fantastic and had great jokes! Stop by and see him!

2026-05-21 via Tripadvisor
N
nissas72 Solo travel
10
Great experience
Pros:

Sasha was amazing very friendly, and professional. Give her a raise she deserves it.

2026-05-21 via Tripadvisor
V
Valencia couple us
10
2026-05-21 via Nuitee