DoubleTree Suites by Hilton Phoenix

Hotels
•
Doubletree by Hilton
8 (1165 reviews)
320 North 44th Street , Phoenix , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Outstanding service
Clean and spacious rooms
Good food
Cons:
Communication issues with front desk
Heat not working in one room

Categories

Cleanliness
7.58
Mentioned as clean but no strong positive emphasis.
Service
8.55
Multiple reviews highlighted outstanding service by staff, especially Anthony and Jerica.
Location
8.09
Location mentioned positively, convenient for airport and local food.
Room Quality
8.04
Clean, well-appointed rooms received positive comments.
Amenities
7.57
Basic amenities were satisfactory, but unexceptional.
Value for Money
7.53
Good value considering quality of service and experience.
Food and Beverage
8.58
Food quality praised in multiple reviews, especially the tacos.
Overall Experience
8.05
General sentiment indicates a very positive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:58

Property Description

Convenient Location and Complimentary Shuttle Service
Located near Phoenix Sky Harbor International Airport, DoubleTree Suites by Hilton Phoenix offers easy access to the city center. Enjoy the convenience of a free airport shuttle service for a stress-free stay.

Comfortable Accommodations with Modern Amenities
Relax in air-conditioned suites equipped with free WiFi and a cable TV. Unwind by the outdoor pool or stay active in the fitness center during your stay at DoubleTree Suites by Hilton Phoenix.

Nearby Attractions and Easy Transportation
Explore Arizona State University, the Phoenix Zoo, and Old Town Scottsdale, all just a short distance away. With a metro rail station within walking distance, discovering the city's attractions is both convenient and accessible.

Book your stay at DoubleTree Suites by Hilton Phoenix for a seamless blend of comfort and convenience.

Important information:

The airport shuttle service operates from 16:00 to 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1165 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
D
Donna • family_with_children • us
9
Pros:

Very clean, location is minutes from attractions, dining, shopping in any direction. Close to airport but did not hear planes unless outside at pool. Nice outside lounge areas.

Cons:

A little pricey but worth it.

2026-03-18 • via Nuitee
L
Lewis • family_with_children • gb
7
2026-03-17 • via Nuitee
A
Aletta • family_with_children • us
3
Not worth the cost!
Pros:

Th breakfast was good.

Cons:

Small restroom with moldy stained ceilings. The restroom door doesn’t open and close you literally have to break in and out of it with your weight. Cold pool, no pool towels, limited towels for about of register guest, no linen or blanket for pull out bed in the sofa bed. Remote don’t work for tv in living area. Rude security. Another 15 charge for parking ridiculous not worth the price of stay the hotel is run down.

2026-03-16 • via Nuitee
D
Daniel C • family_with_children • us
7
2026-03-16 • via Nuitee
E
EMMANOUIL • family_with_children • gr
7
Cons:

Δεν βρίσκανε την κράτηση μέσω του booking κ αναγκαστικά χρησιμοποίησα την κάρτα το γιου μου georgios Sarris ώστε νά μάς επιτραπεί η διαμονή

2026-03-14 • via Nuitee
D
Donna • family_with_children • us
9
Nice stay
Pros:

Location, clean.

Cons:

Price a little on the high end

2026-03-11 • via Nuitee
A
Alisa • extended_group • ga
7
Good for how close it is to the airport
Pros:

The actual inside of the room is nice. Love the layout. Really spacious with the sofa, small kitchen area and bedroom

Cons:

The outside looks really dated. I dont know how they could fix it up, but that would be nice. Also, you cannot place a pickup order for food during breakfast, although their website says its possible.

2026-03-10 • via Nuitee
J
Jordan • solo_traveller • us
9
Pros:

The room was exactly as advertised. Very clean and spacious, I almost spent the entire weekend in my room, due to how comfortable the space. Would defienetly book here again.

2026-03-09 • via Nuitee
E
Evangelina • couple • us
10
2026-03-09 • via Nuitee
N
Nancy • couple • us
8
good value
Pros:

good breakfast and cookie with stay!

Cons:

swimming pool was cold

2026-03-07 • via Nuitee
O
Olivia • family_with_children • us
3
2026-02-24 • via Nuitee
K
Keith • solo_traveller • us
1
Sucked
Pros:

The open foyer with the pool in the center was amazing. All of the grounds outside were immaculate. Easy access by Light Rail to city

Cons:

$800.00 dollars in 100 dollar bills was STOLEN by housekeeping when the y pack up my things after i missed my checkout date by a few days. All my things were there except for EVERYTHING in the LOCKED safe in my LOCKED room!

2026-02-23 • via Nuitee
I
Ismael • couple • us
8
Rocky start because the system was down, and had a faulty lock in my room. But the staff was quick to help me out, and I
Pros:

The location was nice

Cons:

The elevators seems a little dirty. The buttons too

2026-02-23 • via Nuitee
K
K3770VSjw • Business
2
Blood Bath Anyone?
Pros:

I am writing to formally address the issues I encountered during my recent stay at the DoubleTree Hotel by Hilton, located at 320 North 44th Street, Phoenix, AZ 85008, in room 555. Upon my arrival, I encountered numerous unacceptable conditions that significantly impacted my experience. The room had a foul odor, and I discovered another patron's clothing left inside. More alarmingly, I observed tinged blood on the pillowcase, hair in the bed, a Q-tip on the floor, a dirty rag on the side of the bed, and a bathroom that was not sanitized. These conditions violate cleanliness standards put forth in Arizona law, which mandates that hotels maintain a safe and sanitary environment for their guests. To provide context, Arizona law requires that hotels adhere to strict cleanliness and maintenance protocols, ensuring that all guest accommodations are thoroughly cleaned and inspected before check-in. This includes removing any bodily fluids, properly sanitizing all bed linens, and ensuring that bathrooms are hygienic. The state statutes underscoring these requirements clearly outline hospitality establishments' responsibilities to their patrons, making my experience not only disappointing but also concerning for my health and safety. Furthermore, the property manager's attempts to place blame on me for these conditions were not only unwarranted but dismissive of my concerns. The overall condition of the hotel was deplorable, with a pervasive smell of urine and fecal matter in outdoor areas, prompting me to leave the property and incur an additional $1,350.00 in accommodations at a hotel 30 minutes from my work site. The potential exposure to bodily fluids is unacceptable, and I remain unsure if I came into contact with any of these hazardous conditions before my discovery. The stress and panic caused by this situation are considerable, and I am compelled to request a thorough investigation. I have already filed a complaint with Hilton's corporate office and now seek your assistance in resolving this issue. I urge you to take this matter seriously and ensure that appropriate actions are taken to address the concerns raised. Thank you for your attention to this urgent issue. I look forward to your prompt response.

2026-02-20 • via Tripadvisor
D
danmO2040EY • Couples
10
Stay here - best near PHX
Pros:

Staff is amazing and hotel is CLEAN.

2026-02-15 • via Tripadvisor
T
Thomas • family_with_children • us
7
2026-02-14 • via Nuitee
B
Bintis • solo_traveller • gb
4
Meh
Pros:

The receptionist who checked us out was a breath of fresh air. They also offer cookies on arrival, which are an absolute dream. The hotel is five minutes from the airport, which was very convenient.

Cons:

There was no smart TV, so there was no access to Netflix, YouTube, or Amazon Prime, only local channels, which were unpleasant to watch. There was also no duvet; it was the strangest bed setup I have ever seen. The bathroom was decent, but honestly not up to the standards expected of a Hilton hotel. Tea bags were provided, but there was no kettle. It’s acceptable if you are staying one night before heading to the airport, but it is not suitable for longer stays. I would not recommend it.

2026-02-08 • via Nuitee
M
Michael • couple • us
10
2026-01-31 • via Nuitee
Q
quiUK • Business • Derbyshire, England
6
Tired…
Pros:

Convenient for the airport but that’s about all it’s got going for it. The courtyard area is scruffy and the rooms, whilst clean, need a refresh. Items in the kitchenette looked like they dated from the 80s. The lobby/restaurant was the most modern area, but still pretty basic.

2026-01-26 • via Tripadvisor
R
rosa • family_with_children • us
9
2026-01-26 • via Nuitee