Hampton Inn Memphis-Walnut Grove/Baptist East

Hotels
•
Hampton Inn
6.3 (314 reviews)
33 Humphrey Center Drive , Memphis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Nice staff
Cons:
Poor cleanliness
Inconsistent service
Maintenance issues

Categories

Cleanliness
5.1
The room was not very clean and had a bad odor. There were coins on the floor and issues with bed bugs.
Service
6.57
Mixed reviews on service; one staff member was rude, but another was helpful.
Location
8.1
Convenient location near medical offices and hospitals.
Room Quality
6.06
Some rooms were comfortable, but issues with cleanliness and maintenance were noted.
Amenities
5.09
Facilities were lacking as some rooms did not have basic amenities like a fridge.
Value for Money
6.05
Given the issues, it didn't feel like a good value, although breakfast and location were positives.
Food and Beverage
7.1
Breakfast received positive remarks, contributing to the overall experience.
Overall Experience
6.37
Overall decent stay but with significant room for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:29

Property Description

Convenient Location and Amenities

Located just off Interstate 240, the Hampton Inn Memphis-Walnut Grove-Baptist East offers easy access to Baptist Memorial Hospital-Memphis. Guests can enjoy the outdoor pool, gym, and daily breakfast during their stay.

Comfortable Accommodations

Each room at the hotel is equipped with cable TV, free Wi-Fi, a coffee maker, and ironing facilities, ensuring a comfortable and convenient stay for all guests.

Nearby Attractions and Additional Offerings

Explore Memphis with ease as the hotel is only 11 miles from the Memphis Rock N Soul Museum and a short drive to Shelby Farm Park. Additionally, the 24-hour Sweet Shop is perfect for satisfying any snack cravings during your visit.

Book your stay at the Hampton Inn Memphis-Walnut Grove-Baptist East for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.3
Based on 314 reviews
Cleanliness: 5.1
Service: 6.57
Location: 8.1
Room Quality: 6.06
Amenities: 5.09
Value for Money: 6.05
Food and Beverage: 7.1
Overall Experience: 6.37
T
Tairanika • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Abdulrazaq • solo_traveller • ci
8
Thanks
Pros:

The everoment so fantastic and service so amezing good

Cons:

There no sistem the customer can pay cash at reception

2026-01-19 • via Nuitee
M
Michael • couple • us
6
Not the best experience.
Pros:

Breakfast had too many sugar laden selections

Cons:

Cleanliness could have been better. Sink in the room drained very slowly, and i could see hair clog. Had it been more than one night I would have changed rooms.

2026-01-19 • via Nuitee
C
Christy • solo_traveller • us
1
Pros:

Property is fine

Cons:

I was not allowed to check in because my card had been blocked by my bank on my way to Memphis that same day. Room was paid for but staff member wouldn’t let me check in and I as 2 hours from home. I didn’t have another card on me just cash. She would not allow me to stay.

2026-01-15 • via Nuitee
D
Denise • couple • us
8
Pros:

I loved everything about the room and location I was in

Cons:

Had webs on ceiling

2025-12-20 • via Nuitee
T
THOMAS • couple • us
1
Very poor service
Pros:

Location

Cons:

Nothing

2025-11-26 • via Nuitee
D
Dominque • couple • us
9
I enjoyed
Pros:

Good

Cons:

I didn’t have any problems

2025-11-05 • via Nuitee
B
Barry Brenda • solo_traveller • us
10
2025-11-01 • via Nuitee
G
Gunter • couple • us
8
Pros:

Great location to both medical offices.

Cons:

Needs updated.

2025-10-30 • via Nuitee
K
Kaylen • couple • us
5
2025-10-26 • via Nuitee
M
Martin Garcia Hernandez • extended_group • us
1
Pros:

The staff behind the desk was rude and we did not get two beds ....

Cons:

We asked for two beds not one and the worst was the person checking us in

2025-10-22 • via Nuitee
J
Jermaine • solo_traveller • us
1
2025-10-19 • via Nuitee
Z
Zaundra • solo_traveller • us
7
2025-10-19 • via Nuitee
B
Barry Brenda • solo_traveller • us
10
excellent
Pros:

Everything,

Cons:

n/a

2025-10-18 • via Nuitee
D
Danielle • couple • nz
8
2025-10-15 • via Nuitee
K
KEMP • family_with_children • us
6
Pros:

Close to the hospital

Cons:

The room was not clean. There was coins in the floor at the edge of the bed. If the room was vacuumed that would have been seen. The door had a pretty good gap in it. The rooms need to have a fridge. Most rooms now days have those and a microwave

2025-10-14 • via Nuitee
B
Barry Brenda • solo_traveller • us
10
excellent
Pros:

Everything

2025-10-12 • via Nuitee
C
Carsetta
6
Pros:

The quality and upkeep of the facility is below standards. No customer wants to see sealed off rooms and blue fanblowers on every floor. Breakfast is underrated. Turkey bacon, Turkey Patty, Turkey Sausage....I can't have Turkey so therefore other than running watery eggs there was no other protein options. Then the waffle maker mix Maple this Cinnamon that...whatever happened to just plain waffle mix?? The oatmeal was watery and undercooked. There should be protein options for EVERY GUEST beside Turkey....

2025-10-07 • via Nuitee
Y
Yeyson
2
Pros:

We arrived at night and were told they didn’t have any rooms available after we had a paid reservation already. They provided no help and we had to leave and find a room at night

2025-10-04 • via Nuitee
T
Terrance • couple • us
10
2025-10-03 • via Nuitee