Hyatt Place Atlanta Duluth Johns Creek

Hotels
Hyatt Place
8.1 (718 reviews)
11505 Medlock Bridge Rd , Johns Creek , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Mold on bedsheets
Breakfast quality

Categories

Cleanliness
6.93
Mold found on bedsheets and issues with room cleanliness mentioned in reviews.
Service
9.4
Staff were praised for being friendly and accommodating despite issues.
Location
8.94
Great location mentioned in multiple reviews.
Room Quality
7.89
Rooms were noted as spacious but some had problems like bedbugs.
Amenities
7.42
Breakfast quality was criticized and renovations caused inconvenience.
Value for Money
8.38
Generally good value but some reviewers noted quality issues.
Food and Beverage
7.43
Breakfast was described as mediocre and lacking quality.
Overall Experience
8.4
Mixed sentiments; pleasant staff but several issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:37

Property Description

Modern Comfort and Convenience

Hyatt Place Atlanta Duluth Johns Creek offers a modern and comfortable stay in Johns Creek. With air-conditioned rooms featuring free WiFi and kitchenettes, guests can relax in style. The property's allergy-free rooms ensure a worry-free stay for all.

Delicious Dining Options

Start your day right with a choice of buffet, continental, or American breakfast options at the hotel. Whether you prefer a hearty meal or a light bite, there's something to suit every palate.

Convenient Amenities

From a fitness centre to a sun terrace, this 3-star hotel has it all. Guests can also take advantage of the 24-hour front desk, shared lounge, and business centre for all their needs.

Book your stay at Hyatt Place Atlanta Duluth Johns Creek now for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Guest Reviews

8.1
Based on 718 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
C
Candice couple us
9
2026-08-06 via Nuitee
C
Calmen lugo couple us
10
2026-07-21 via Nuitee
J
Jamie family_with_children us
7
Probably will not be back to this one
Pros:

It was close to everything

Cons:

The night we arrived, the AC was broken in our room. With the heat of the room, it smelled so bad. The room was dirty and there was a dirty Band-Aid behind the bathroom floor door. And spiderwebs by the AC.

2026-07-18 via Nuitee
E
Erica couple us
10
2026-07-12 via Nuitee
R
R3868OUsuzannew NONE
2
Bed Bugs
Pros:

We had Bed Bugs in our room and now have bites all over arms, feet, neck. General Manager at the hotel moved us to another room, but the first room he offered was 2 doors down from the room with the bed bugs! We asked to be put on another floor which he did. He said that he would take care of us but we have yet to get any response from him. We have to hunt him down for any kind of answers of what is going on and he hasn't contacted us one time except to tell us he was leaving early for an appointment. What a nightmare this has been!

2026-07-11 via Tripadvisor
E
Erica family_with_children us
10
2026-07-10 via Nuitee
S
Shannon couple us
8
Pretty decent place but needs improvement
Pros:

The property was in an excellent area for shopping and dining

Cons:

The ice machine was not working. The staff was just barely friendly. Maintenance came to check on the air conditioner and spoke zero English so that was frustrating.

2026-07-09 via Nuitee
D
dawu solo_traveller us
8
2026-07-05 via Nuitee
M
Milagros family_with_children us
10
2026-06-23 via Nuitee
S
Sivakumar family_with_children in
7
2026-06-21 via Nuitee
J
Janice solo_traveller us
7
adequate
Pros:

location perfect for what i needed. it was an ok place to crash

Cons:

ice makers near rooms not working. one elevator out of service. breakfast kinda ok - filled tummy. bagel chewy. omlette kinda funky. Thats all i had

2026-06-17 via Nuitee
D
dawu couple us
10
2026-06-17 via Nuitee
J
james solo_traveller us
7
2026-06-16 via Nuitee
2
257divyag NONE
2
Worst Hyatt stay
Pros:

Very noisy neighbors me and my toddler could not sleep properly for 6 nights. Waste of money we would not stay in this place worst experience

2026-06-15 via Tripadvisor
A
Anderson family_with_children us
9
2026-06-15 via Nuitee
B
Bill solo_traveller us
1
Read above.
Pros:

Location

Cons:

Faculty was bad. Only 1 elevator in operation. Very long wait times for the only elevator that worked. Breakfast food options were bad. Seating was poor. No ice available on the floors. Had to get ice at front desk. Construction work going on in rear. Access limited. Very very dissatisfied with entire stay.

2026-06-11 via Nuitee
R
Rodrigo family_with_children us
10
2026-06-06 via Nuitee
C
Christian couple cl
9
Recomendable
Pros:

Espacio habitación, ubicación, relación precio-calidad

Cons:

Las dependencias algo antiguas, un ascensor no funcionaba.

2026-06-05 via Nuitee
K
Katie couple us
10
We enjoyed our time there and will be back!
Pros:

Convenient location, excellent staff,
Great breakfast!

Cons:

Nothing

2026-05-30 via Nuitee
B
Belinda solo_traveller gb
7
Excellent but tainted with disingenuous staff
Pros:

The rooms were spacious, clean, well lit and air conditioned and very comfortable. Great views for beautiful early morning sunrise . WiFi connection also very good. I asked to change rooms as the first room was next to the lift so noise from other guests arriving during the night on the first night, was not helpful. Hotel kindly changed rooms next morning- the lady at the reception desk (Clairncy?) was super helpful

Cons:

On check-out date, I inadvertently left my passport in the safe and 2 unopened, family-sized bags of chocolate in the fridge at the hotel. Within 30 mins of leaving the hotel I called back and asked for the passport and items left in the fridge he to be kept for my collection within the hour. I was informed the room had not been cleaned and items would be kept for my collection.

Less than an hour later, my friend returned to the hotel to collect the passport and other items. She was told that the chocolates had been tossed. We were shocked because less than an hour prior, we were told the room was yet to be cleaned and we left instructions with the front desk to indicate we were on our way and all items should be kept safe for us.

This led to a lot of back and forth and eventually the chocolates were returned to us, no apology etc. This left a bad experience to what was originally a very positive experience. Honesty really is the best policy .

2026-05-26 via Nuitee