Hotel Indigo - Edinburgh - Princes Street by IHG

Hotels
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Hotel Indigo
8.7 (1939 reviews)
20 Princes Street , Edinburgh , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Good quality food and beverage
Cons:
Poor cleanliness in some areas
Room soundproofing issues
Inexperienced staff

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly with hair found in food and the kettle not being clean.
Service
9.13
Overall, the service received positive feedback, with staff described as friendly and accommodating.
Location
9.17
Guests frequently praised the excellent location, close to transport and city attractions.
Room Quality
8.12
Mixed sentiments with some dissatisfaction regarding soundproofing and finishing quality.
Amenities
8.65
Amenities such as coffee machines and storage were positively noted, but some areas could be improved.
Value for Money
8.61
Value was questioned due to room quality issues compared to price, but overall sentiment was still positive.
Food and Beverage
9.16
Breakfast and restaurant quality received high praise from multiple reviews.
Overall Experience
8.63
Despite some issues, the overall experience was very enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:35

Property Description

Luxurious Accommodations
Hotel Indigo - Edinburgh - Princes Street offers elegantly designed rooms with high ceilings and original windows, providing a charming ambiance. Enjoy stunning views of Edinburgh Castle from select rooms, along with modern amenities like free WiFi and tea/coffee facilities.

Culinary Delights
Indulge in a culinary journey at Twenty Princes Street restaurant, showcasing Scotland's finest ingredients in delectable dishes. Pair your meal with a wide selection of drinks and cocktails at the Juniper bar for a complete dining experience.

Prime Location
Conveniently located in the heart of Edinburgh, our hotel is opposite Waverley Railway Station and within walking distance of major attractions like Holyrood Palace and St James Shopping Centre. Immerse yourself in the rich history and vibrant culture of the city during your stay.

Experience luxury, gastronomy, and convenience at Hotel Indigo - Edinburgh - Princes Street. Book now for an unforgettable stay!

Important information:

Please note that the free WiFi is limited. Guests can enjoy high-speed premium WiFi at an extra cost.

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1939 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
J
Jocelyn • couple • im
9
2026-06-20 • via Nuitee
C
cynthia • solo_traveller • us
10
I would stay at Indigo again.
Pros:

The view and accessability to transport all over Scotland via trains and buses. Very safe area! Great shopping

2026-06-20 • via Nuitee
S
Shona • family_with_children • gb
8
2026-06-19 • via Nuitee
F
FEDERICA • couple • it
7
Struttura carina e confortevole nel cuore di Edimburgo, consigliata
Pros:

Posizione, struttura carina , personale molto cordiale, vicinanza rispetto al parcheggio

Cons:

Moquettes nelle camere

2026-06-18 • via Nuitee
T
Taner • couple • tr
10
Merkezdesiniz
Pros:

Tam şehrin ortasında olan otel heryere yürüme mesafesinde ayrıca kahvaltı salonu kale manzaralı

2026-06-16 • via Nuitee
F
Fernanda • couple • pt
10
A estadia foi maravilhosa, e recomendo, pois é perfeita a localização do Hotel.
Pros:

A localização do Hotel é maravilhosa! O café da manhã é excelente! Os funcionários muito atenciosos e simpáticos. Já é a segunda vez que ficamos hospedados nesse hotel, e com certeza, voltaremos outras vezes.

Cons:

Nada a apontar.

2026-06-16 • via Nuitee
R
Rebecca • family_with_children • gb
8
Pros:

Great location, comfortable room, nice and clean, great staff

Cons:

Check in was late

2026-06-16 • via Nuitee
E
Eileen • couple • gb
10
2026-06-16 • via Nuitee
P
Paul • solo_traveller • au
9
2026-06-14 • via Nuitee
J
John • couple • gb
10
We have a lovely time and are thinking of how we can return again soon
Pros:

The whole feel of the hotel was quality and its uniqueness using books in some many different ways.
The staff would do anything for you, prior to the booking organising extras and also changing our room when we had issues with the pub behind. they could not be more helpful . The choice at breakfast was great. and the view from the Restaurant and bar area of the Old Town was special. We would certainly stay here again.

Cons:

Some noise from the pub at the rear of the hotel but that is to be expected from a city centre location but the hotel were able to relocate us to a quieter room which was greatly appreciated

2026-06-12 • via Nuitee
S
sally • couple • gb
9
2026-06-12 • via Nuitee
M
Margarita • couple • us
9
2026-06-11 • via Nuitee
G
Guilherme • couple • br
10
2026-06-09 • via Nuitee
J
Janet • couple • us
9
Cons:

Lots of winding stairs which was a challenge to two elderly guests

2026-06-08 • via Nuitee
J
Jim • couple • ca
8
Cons:

Closet/ beverage area was equipped with motion activated lighting. The position of the sensors allowed the light to be activated when moving in the bed. Had to put a towel over unit to conceal the sensor.

2026-06-08 • via Nuitee
A
Ann Marie • solo_traveller • gb
10
2026-06-07 • via Nuitee
D
Donna • solo_traveller • gb
9
Pros:

Fantastic location beautiful Room

Cons:

Nothing all good

2026-06-07 • via Nuitee
U
Unzila • extended_group • pk
9
2026-06-06 • via Nuitee
E
Erol • extended_group • tr
8
2026-06-03 • via Nuitee
M
Malcolm • couple • gb
9
Very restful stay in an excellent location with good facilites.
Pros:

Excellent location and facilities. Loved the breakfast and the comfort of the rooms, plus the welcome and friendliness of staff. The overall experience left me feeling well cared for and valued as a guest.

Cons:

Although of reasonable size, the room was a little cramped in areas, especially around the end of the bed. Except for that, the room was comfortable and the hotel very nicely laid out, with interesting artwork and visual features.

2026-06-02 • via Nuitee