Hotel Del Gobernador

Hotels
•
Independent
8.2 (101 reviews)
Calle 59 No. 535 por 66, Col Centro, Mérida, YUC, 97000 , Mérida , MX
52-999-9304141

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Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Fitness facilities
See all facilities

Review Highlights

Pros:
Central location
Efficient staff services
Cons:
Dimissive service
Outdated room decor
Limited room amenities
No elevator

Categories

Cleanliness
6.5
Mixed reviews on cleanliness, with some guests mentioning issues with room maintenance and cleanliness standards.
Service
6.8
Service received mixed feedback, with complaints about dismissive service and lack of flexibility overshadowing efficient and professional staff.
Location
8.2
Guests appreciated the central location of the hotel in close proximity to key landmarks, despite some noise concerns for street-side rooms.
Room Quality
6.9
Rooms were described as average with outdated decor and limited amenities, impacting the overall comfort of the stay.
Amenities
7
Some guests highlighted the onsite restaurant and efficient staff services, although the lack of an elevator and room upgrades were noted as drawbacks.
Value for Money
7
Opinions on the value for money were divided, with some guests finding the hotel adequate for the price paid, while others expected more for the services offered.
Food and Beverage
7.3
Positive feedback on the restaurant services, with some guests mentioning tasty and reasonably priced food, despite complaints about the lack of variety in the menu.
Overall Experience
6.7
Mixed reviews on the overall experience, with some guests expressing disappointment in the service standards and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:15

Property Description

Experience the charm of the Colonial era at Hotel Del Gobernador, ideally situated in the heart of Mérida.

Recreation and Relaxation: Take a refreshing dip in our outdoor pool or energize your day at our well-equipped fitness center. With ample opportunities for relaxation, unwind in style.

Dining Delights: Savor local and international cuisine at our on-site restaurant, grab a coffee at the café, or enjoy room service during limited hours. Don't miss our weekend buffet breakfast, served till noon.

Business and Event Facilities: Perfect for corporate travelers, our 24-hour business center and versatile event spaces cater to your professional needs. Additionally, enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel.

Book your stay at Hotel Del Gobernador today and immerse yourself in the vibrant culture of Mérida!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 6.5
Service: 6.8
Location: 8.2
Room Quality: 6.9
Amenities: 7
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 6.7
W
Wilma
8
Pros:

Friendly staff, spacious room , and great location

2025-06-07 • via Nuitee
D
Duane
10
Pros:

We liked being able to store our luggage prior to check in. Friendly staff. Clean rooms and hotel.

2025-03-20 • via Nuitee
M
Mary Jane
8
Pros:

Great spot. Near everything. Nice pool and restaurant.

2025-03-17 • via Nuitee
D
Delia • family
2
Pros:

When I was searching for the hotels in Merida they showed a beautiful building big and nice but is not that one the hotel is rating 8.2 is nothing compare with another hotels I went in my previous trips.
This don’t not have elevator, the beds is pretty bad not comfortable the shower never I couldn’t control the temperature was coming very hot or cold. I don’t not recommend this property l.

2025-02-06 • via Nuitee
E
Edwin
8
Pros:

Nice hotel in central Merida. Close to shops and restaurants.

2024-12-28 • via Nuitee
T
Teresa
8
Pros:

We were a group of 9
If there was a 10 star option I would have confidently choose it.
From our arrival to check out, the experience was unforgettable.
Staff was so amazing! They are attentive and go out of their way to help.
Thank you!

2024-12-17 • via Nuitee
D
Diana • friends
10
Pros:

Elevator

2024-12-10 • via Nuitee
K
Katherine • partner
10
Pros:

The stay was lovely. Close to delicious restaurants, shopping and more. Would highly recommend!

2024-11-04 • via Nuitee
C
Christopher • family
10
Pros:

What a beautiful place to stay. This hotel is tucked in Parque de los Hidalgo which is so convenient. The hotel is well preserved and filled with beautiful artwork. The service was great, the front desk staff was prompt. We requested a cab and they made the arrangements as requested. The room is perfect for a nite with all the amenities a/c, TV and toiletries. There is a pool on the third floor. I didn’t go in the water, I did a temp check with my toe, it felt great.
I would totally stay here again.

2024-09-22 • via Nuitee
J
Judy
6
Pros:

The room needed a bit of maintenance. The bed was very hard.

2024-07-27 • via Nuitee
O
Octavio
6
Terrible
Pros:

Terrible experience with bathroom, towels very old and very limited…
For me is 1•
Would not recommend

2024-07-07 • via Nuitee
V
Verified traveler
6
Could be much better!
Pros:

Could be much better. Needs an elevator. Parking lot is not manned full-time which is a hassle to get in and out of. Lack of electrical outlets in rooms is a major inconvenience - we had to purchase an extension cord to get my CPAP to reach the other side of the room! Room smelled like a sewer when we arrived.

2024-04-09 • via Nuitee
T
Terry
8
It’s nice
Pros:

Hotel was nice, clean, and comfortable overall. The check in speed and front desk left a lot to be desired.

2024-03-17 • via Nuitee
M
Miriam • family
8
Pros:

Location is great, rooms need little upgrade.

2024-03-14 • via Nuitee
B
Beverly
10
Pros:

Very nice staff! Very convenient location.

2024-02-04 • via Nuitee
J
Joel • family
10
Pros:

Very nice and clean

2023-11-30 • via Nuitee
M
Magda • partner
10
Pros:

the staff was very courteous and went out of their way to help us with everything. Hotel was very clean. it is a little dated, but has a lot of charm.

2023-09-06 • via Nuitee
A
ANNA • family
6
Pros:

The hotel is clean and staff were exceptionally friendly and helpful; however, the pool was shut down during my entire stay. They host wedding receptions and they last until about 1:30am. It’s a small hotel so the noise from the receptions echo loudly to the entire building which makes it unfair to the rest of the hotel guests.

2023-05-14 • via Nuitee
S
Santiago
10
Pros:

Great place to stay it is in downtown. What makes it convenient this is the second time I stay there maybe one thing they could work on is put in a mini fridge, but other than that great place!!!

2023-04-04 • via Nuitee
R
Ron • partner
8
Pros:

Great location, quiet. Just wished our room had a window.

2023-01-05 • via Nuitee