Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location within walking distance to historic center
Friendly, helpful staff (multiple '5-star' mentions)
Good amenities: pool, parking with attendant, and generally good breakfast
Generally good value for money and pricing
Some rooms are spacious and hotel facilities have improved
Cons:
Rooms are basic/simples; some have AC issues and poor toiletries
Street noise for rooms facing the road and light leaking through curtains
No blanket provided in some rooms; lack of laundry/drying area
Isolated staff issues at night reception and occasional cleanliness concerns (musty smell, pests)
Restaurant closed in afternoons for some guests; occasional internet issues after heavy rain

Categories

Cleanliness
7.2
Some guests reported musty odors and an instance of 'fauna nociva' requiring a room change; housekeeping otherwise not flagged frequently.
Service
9.2
Staff repeatedly praised as very friendly and helpful (several '5-star' mentions); isolated issues with a night-shift receptionist noted but overall service is a strong point.
Location
9.6
Very consistently praised for being extremely central and within walking distance of the historic center; proximity is a major positive across reviews.
Room Quality
7.6
Rooms described as basic or simple by multiple guests; some rooms are more spacious but issues noted with street noise, AC positioning, curtains letting light, and occasional layout problems (facing stairs).
Amenities
8.5
Pool, parking, breakfast and internet are cited as good amenities; parking with attendant appreciated. Missing laundry/drying area and some occasional internet or toiletries issues temper this slightly.
Value for Money
8.5
Several guests mention good cost-benefit and fair pricing for the location and facilities, supporting a positive value perception.
Food and Beverage
8
Breakfast receives positive remarks, but restaurant hours (closed afternoons for some) and basic toiletries/amenity quality (poor shampoo/conditioner) reduce the score slightly.
Overall Experience
7.8
Overall impressions are generally positive (many recommend and express desire to return) but tempered by basic rooms, occasional noise, minor cleanliness issues and limited services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:28

Property Description

Convenient Downtown Location
Situated in the heart of Merida’s downtown, Hotel del Gobernador is a mere 5-minute stroll from the Zócalo, Cathedral, and Contemporary Art Museum.

Amenities Galore
Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary WiFi. The functional rooms feature flat-screen cable TVs, telephone, and free toiletries in the private bathroom.

Culinary Delights
Indulge in authentic regional cuisine at the on-site restaurant, "El Comendador," or explore the plethora of dining options within a kilometer radius.

Ready to experience the charm of Merida? Book your stay at Hotel del Gobernador now!

Important information:

The property will make a pre-authorization of the credit card in order to guarantee your reservation any time after booking.

Max occupancy:
- Double Room.- 4 people including children
- Superior Double Room.- 4 people including children
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.3
Based on 873 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.6
Room Quality: 7.6
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.8
M
Monica • solo_traveller • es
10
2026-08-08 • via Nuitee
L
LAZARO • solo_traveller • mx
9
Una muy buena experiencia.
Pros:

Es un hotel muy tranquilo con buena atención. Está situado muy del centro histórico de la ciudad lo que te permite recorrerlo saliendo a pie del hotel.

Cons:

La habitación que me tocó fue una que daba a la calle y se oye el tráfico un poco desde temprano y en la noche...si no estás acostumbrado a un poco de ruido eso te puede molestar....para mi eso no fué mucho problema ya que tarde en la noche el ruido disminuye mucho y te permite descansar.

2026-08-07 • via Nuitee
L
LAZARO • solo_traveller • mx
10
Muy buen lugar
Pros:

Está muy cerca del centro histórico. Y sus instalaciones son muy buenas. Cuenta con alberca para relajarte un rato ai no quieres salir.

2026-08-07 • via Nuitee
R
Rafael Eduardo • solo_traveller • mx
6
2026-08-02 • via Nuitee
S
Senen • solo_traveller • es
6
Algo básico sin mas, pero bien localizado
Pros:

La localización es bastante buena si no buscas estar en el pleno centro para no tener mucho bullicio pero estar a 5 minutos andando

Cons:

La atención del personal, sobre todo el recepcionista con el que hicimos el checkin y estuvo otros dias. Cuando había una chica la cosa cambia totalmente y es muy atenta

2026-07-24 • via Nuitee
L
Laurence • solo_traveller • ch
8
Deux nuits à Merida
Pros:

Accueil très souriant et hôtel très bien situé. Parking à proximité très appréciable avec un très gentil monsieur qui surveille les voitures. Coffre dans la chambre et bouteilles d'eau chaque jour.

Cons:

Chambre un peu bruyante car donne sur la rue mais les autres sont plus sombres et donne sur la coursive de l'hôtel.

2026-07-22 • via Nuitee
D
Diana • solo_traveller • nl
7
Prima
Pros:

Erg centraal. Dichtbij Grand Plaza en diverse restaurants. Fijn zwembad

Cons:

Simpele kamers, airco kan je niet aanzetten als je slaapt. Blaast precies op je bed. Muffe geur in de kamers

2026-07-22 • via Nuitee
J
Jaime • couple • us
10
2026-07-21 • via Nuitee
G
Gervais • solo_traveller • mx
7
Pros:

Great location, pricing, and helpful staff.

Cons:

Room was quite basic, poor quality shampoo/conditioner. No blanket in the room, only sheets.

2026-07-21 • via Nuitee
G
Gaby • solo_traveller • mx
7
Pros:

Ubicación, trato del personal excepto recepción turno noche

Cons:

Había fauna nociva en la primer habitación que asignaron, después del reporte asignaron otra habitación en mejores condiciones

2026-07-19 • via Nuitee
F
Fabiola • solo_traveller • mx
10
Muy recomendable
Pros:

la ubicaciom

Cons:

que la habitación daba a las escaleras

2026-07-18 • via Nuitee
J
Jaime • couple • us
10
2026-07-16 • via Nuitee
S
Stacy Amanda • solo_traveller • us
10
Can not wait to return!!!
Pros:

Close to center of town, everything in walking distance!!! Staff are 5 stars!! Very friendly & helpful!!!

Cons:

No blanket in room😂

2026-07-16 • via Nuitee
Z
Zoila Aurora • solo_traveller • mx
10
Pros:

Es un hotel que ha crecido en sus instalaciones y ofrece habitaciones más amplias.

2026-06-30 • via Nuitee
F
Francisco Israel • solo_traveller • mx
10
2026-06-30 • via Nuitee
J
Jaqueline • solo_traveller • mx
9
Pros:

Lo tranquilo de las habitaciones

Cons:

Que no hay lavandería o lugar donde secar la ropa

2026-06-29 • via Nuitee
A
Abraham • family_with_children • it
10
best place in Merida <3
Pros:

The staff of the Hotel are super kind and professional. The hotel is very close to the center of Merida. Excellent breakfast and facilities at the hotel (swimming pool, AC, parking, internet)

Cons:

-

2026-06-29 • via Nuitee
B
Brian • solo_traveller • mx
10
Pros:

Atención del personal y la ubicación

Cons:

Que el restaurante estuviera cerrado por la tarde

2026-06-28 • via Nuitee
S
Sofia • couple • mx
10
INCREÍBLE Y CÉNTRICO
Pros:

El lugar es súper céntrico, el staff muy amable y y el lugar muy lindo

Cons:

Las cortinas dejaban pasar mucha luz y había mucho ruido

2026-06-24 • via Nuitee
A
Acosta • couple • mx
9
2026-06-23 • via Nuitee