Carriage House Hotel and Conference Centre

Hotels
8.5 (3109 reviews)
9030 Macleod Trail Southeast , Calgary , CA
+1 403-253-1101

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms
Convenient location
Friendly staff
Good amenities
Cons:
Issues with food quality
Inconvenient service at front desk
Elevator problems
Accessibility needs unmet

Categories

Cleanliness
9.08
Most reviews indicate rooms are clean, with specific praise for housekeeping staff.
Service
8.05
Mixed reviews, with positive experiences noted but some complaints about the front desk and management.
Location
9.09
Commonly praised for its convenient location near shopping and restaurants.
Room Quality
8.54
Rooms are described as nice and comfortable, although some individuals pointed out issues with the internet and elevator.
Amenities
9.07
Positive mentions of amenities like the hot tub and breakfast options, although some accessibility needs weren't met.
Value for Money
8.03
Generally seen as good value, but there were complaints related to the quality of breakfast.
Food and Beverage
7.58
Food quality received significant criticism, especially during events.
Overall Experience
8.55
While there were notable negatives, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:20

Property Description

Luxurious Amenities
Indulge in in-room spa services and gourmet cuisine at our 4 restaurants, including a sports bar and bakery.

Relaxation and Recreation
Unwind in the outdoor pool, hot tub, or fitness centre with a steam room.

Convenient Location
Located just minutes away from Calgary Zoo and Fort Calgary, with easy access to Chinook Shopping Centre and the city centre.

Book now to experience the ultimate blend of luxury and convenience at Carriage House Hotel and Conference Centre.

Important information:

Please note, prepaid credit cards will not be accepted as a method of payment at check-in.

Only dogs are allowed and must be 50 lbs. or less in weight
Pet fee of $50.00 + tax per dog per night or $55.00 per dog per night inclusive of taxes
Maximum of two dogs per room
Dogs are only allowed in certain room types, hotel must be notified ahead of time to confirm availability
Dogs must not be left unattended during stay
Pet owners must fill out a Dog Acceptance Agreement at check-in
Documentation required for service dogs
Cleaning fees and other charges will apply should there be any damages to the room or noise complaints.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.5
Based on 3109 reviews
Cleanliness: 9.08
Service: 8.05
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.55
J
Joel • couple • ca
10
2026-10-23 • via Nuitee
D
Debra • couple • ca
9
2026-10-20 • via Nuitee
C
chris • couple • ca
10
2026-10-19 • via Nuitee
M
Maksym • couple • ua
9
2026-10-17 • via Nuitee
T
Tarah • solo_traveller • ca
3
2026-10-12 • via Nuitee
R
Rodrigo • family_with_children • br
8
Muito boa.
Pros:

Quartos limpos, cama e travesseiros bons. Quarto amplo. Café da manhã bom, poderia ter maior variedade de opções.

Cons:

Por gosto pessoal nāo sou fā de chuveiro e banheira juntos, e box com cortina. Mas isso nāo atrapalhou a estadia. Somente uma preferência.

2026-10-11 • via Nuitee
C
Chelsea • solo_traveller • ca
10
Pros:

They upgraded our room to a higher floor for our honeymoon. They were super friendly, check in and checkout was super quick and easy and the bed was so comfortable!!!

Cons:

Everything was great!

2026-10-11 • via Nuitee
T
Trung • couple • ca
7
Good
Pros:

Okay, I'm done with the sauna and the swimming pool.

Cons:

There are restaurants and bars.

2026-10-11 • via Nuitee
J
Joanne • couple • ca
9
2026-10-10 • via Nuitee
M
Marlene • couple • ca
8
Pros:

it was clean and very quiet

2026-10-10 • via Nuitee
V
Vincent • couple • ca
8
2026-10-10 • via Nuitee
C
Christine • couple • ca
9
2026-10-09 • via Nuitee
N
Nicole • solo_traveller • ca
6
2026-10-07 • via Nuitee
L
Laura • solo_traveller • gb
9
2026-10-07 • via Nuitee
G
Gloria • family_with_children • ca
4
2026-09-19 • via Nuitee
L
Lori • couple • ca
7
Was a decent stay considering we weren’t spending much time in our room. From the reviews, I expected it to be
Pros:

Location was convenient to most areas we wanted to go. Reasonable amount of free parking. Staff I interacted with were helpful and kind.

Cons:

The room was fairly small and felt somewhat outdated. The bathroom had a tub with rust and a pedestal sink which was cracked. Personally, I found the mattresses and pillows quite uncomfortable.

2026-09-14 • via Nuitee
I
Iryna • solo_traveller • us
10
Pros:

Location

2026-09-14 • via Nuitee
S
Selina • solo_traveller • ch
10
Rundum zufrieden
Pros:

Gute Lage, Hotel verfügt über mehrere Restaurants und auch ausserhalb gibt es viele Restaurants und Bars in unmittelbarer Nähe.
Schönes Hotel und sehr freundliches und hilfsbereites Personal.

2026-09-12 • via Nuitee
C
Carla • solo_traveller • ca
8
2026-09-09 • via Nuitee
B
Budgell • couple • ca
10
It was great. The meal and the service (Julia hope I got her name right) was topnotch.
Pros:

Bed was great, the pillows were exceptional.

Cons:

Couldn't control the thermostat in the room. Perhaps check the room for that.. Maybe have an extra blanket in the room.
How come there isn't a fan in the bathroom

2026-09-09 • via Nuitee