Maple Tree Inn

Hotels
8.6 (2411 reviews)
711 East El Camino Real , Sunnyvale , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Poor soundproofing
Cleanliness issues
Expensive parking

Categories

Cleanliness
7.98
Several reviews mentioned uncleanliness, including dusty rooms and old furniture.
Service
9.45
Mixed reviews on service quality, but many highlighted helpful and friendly staff.
Location
8.99
Conveniently located and feels safe.
Room Quality
7.44
Poor soundproofing and dated furnishings were common complaints.
Amenities
8.47
Good offerings like heated pool and breakfast, but some complaints about outdated facilities.
Value for Money
8.93
Overall value is fair, but charging for parking was highlighted as unreasonable.
Food and Beverage
8.48
Breakfast was appreciated, but some complaints about limited options.
Overall Experience
9.05
Overall sentiment is mixed but generally positive; many would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 13:39

Property Description

Convenient Location
Located just 8 miles from Mineta San Jose International Airport, Maple Tree Inn offers easy access for travelers.

Comfortable Accommodations
Each guest room is equipped with free WiFi, a microwave, a small fridge, a work desk, and cable TV.

Fantastic Amenities
Guests can enjoy the year-round outdoor pool, business and fitness centers, snack bar, sun terrace, and even a hospitality reception on weekdays.

Experience convenience and comfort at Maple Tree Inn. Book your stay now to enjoy all these wonderful features and more.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note the property only accepts dogs under 20 kg for an additional fee of USD 20 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2411 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
M
Mary Ann couple us
8
2026-03-07 via Nuitee
M
Mihir family_with_children us
8
2026-03-05 via Nuitee
H
Hsuan Wen couple tw
8
Cons:

隔音不好, 可以聽到隔房的聲音

2026-03-04 via Nuitee
E
Ephi solo_traveller il
8
2026-02-27 via Nuitee
M
Min-Chien solo_traveller tw
10
2026-02-23 via Nuitee
A
Alan couple us
6
It was rated as excellent. Far from it.
Pros:

Bed was comfortable, breakfast was above average

Cons:

Carpets were torn and pretty funky. Time for new furniture and carpet

2026-02-23 via Nuitee
Z
Zhe family_with_children us
10
2026-02-23 via Nuitee
M
Makayla solo_traveller us
10
2026-02-14 via Nuitee
J
Jodi couple us
8
Overall wonderful with minor glitches
Pros:

It was clean, convenient location, and some of the staff were wonderful

Cons:

We were there a week and the evening appetizer function was never there.
A few older staff were rude

2026-02-14 via Nuitee
K
Kazuki solo_traveller jp
8
2026-02-13 via Nuitee
Y
YAMAMOTO couple jp
7
Pros:

朝食、清潔さ、WiFi環境

Cons:

隣のテレビの音がずっと聞こえていた

2026-02-11 via Nuitee
J
Jacob Meng couple tw
7
2026-02-08 via Nuitee
U
U9131DIjoannes Family
10
Apollo
Pros:

Would definitely stay here again, was there 2 months for work. Rooms are nice, quiet, friendly staff, good breakfast... should I go on! Big shout out to Julie, who makes the breakfast, good lady.

2026-02-04 via Tripadvisor
C
Curious29876137513 Family
2
What a scam
Pros:

This hotel is horrible.
Staff, gals especially were rude.
No manager available.
No daily trash or towel service
Had to put that in the hall
No phone to front desk
Had to go down and ask for towels, coffee pods etc.
WHO IS WRITING THESE GLOWING REVIEWS?

2026-02-04 via Tripadvisor
S
SEIJI solo_traveller jp
8
リピーターです
Pros:

安い。快適

2026-01-25 via Nuitee
C
Che Hsiung solo_traveller tw
4
Poor soundproofing, and the restroom occasionally smells bad.
Cons:

Room soundproofing is very poor — I can hear people talking next door very clearly.
If you want to sleep well, don’t stay here.

The bathroom smells bad, and even after flushing, the odor comes back after a few hours.

I would not recommend this hotel strongly

2026-01-24 via Nuitee
F
Fariah couple bd
5
It was ok, but expected a much better experience based on the reviews.
Pros:

The pool was nicely heated, and location was good.

Cons:

Breakfast: very repetitive
Room: Smaller than expected, dated/discolored furniture
Clean: Very dusty (and allergic, pet hair on towels, carpets)
Front desk: Some staff were very uncooperative, where others were helpful
Room service: Missing (they can never send anyone, but we had to go collect something from the front desk)

2026-01-20 via Nuitee
H
Hirofumi solo_traveller jp
7
2026-01-20 via Nuitee
C
Christopher solo_traveller us
9
Pros:

I can highly recommend the Maple Tree Inn. My nearly week long stay was pleasant.

Cons:

My only complaint is the EV charging is criminally expensive. DO NOT use their chargers. The DC chargers in the area are cheaper. They need to lower the price by at least .20¢ kWh. During my stay the price was .60¢ kWH plus a session fee of $2!

2026-01-20 via Nuitee
J
Jenevie solo_traveller us
8
Front desk lady was really nice gave us good information room was nice and clean
Pros:

Everything was great

2026-01-20 via Nuitee