DoubleTree by Hilton Coventry

Hotels
Doubletree by Hilton
7.8 (2393 reviews)
Paradise Way , Coventry , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2393 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
E
Eshana solo_traveller gb
10
2026-02-13 via Nuitee
K
Katie solo_traveller gb
4
Was just ok
Pros:

The bed was comfy and food was nice.

Cons:

Pool wasn’t open, kids running around the spa at 8pm at night. Had to wait 15 mins for towels. Room was cold had to wait for the little radiator to warm up. Kids running around in reception.

2026-02-13 via Nuitee
J
Jonny couple gb
5
2026-02-09 via Nuitee
B
b couple gb
9
2026-01-31 via Nuitee
L
Lisaan family_with_children gb
9
2026-01-30 via Nuitee
P
Peter family_with_children gb
3
Disappointing
Cons:

We came in a group and all of us later received threatening fines by their car park monitoring firm despite all of us filling in our registration numbers at reception. It is an out of town hotel so if you’re driving factor in the time and cost of a £100 fine in addition to the cost

2026-01-27 via Nuitee
C
Cath couple gb
9
We have not stayed in a Hilton Hotel before but will definitely do so again.
Pros:

Very comfortable and well planned facilities. The staff were exceptionally pleasant and helpful. Food was good and promptly delivered to our room - reasonable prices.

Cons:

We were a little disappointed with the pool and spa facilities.
One small point - the toiletries can’t be reached while in the bath!

2026-01-26 via Nuitee
M
Martine couple gb
9
2026-01-26 via Nuitee
K
Kate extended_group gb
7
2026-01-25 via Nuitee
P
peter couple gb
6
2026-01-24 via Nuitee
A
anneliese solo_traveller gb
1
Pros:

no heating in the room and they wouldn't give me an alternative room - was absolutely freezing and had to sleep with my clothes - hat and coat on

2026-01-24 via Nuitee
S
Shona couple gb
10
2026-01-24 via Nuitee
H
Hayley couple gb
8
Lovely hotel, would stay there again but wasn’t blown away
Pros:

The hotel was spacious and once inside you could appreciate that money had been spent to bring it up-to-date. Standard was great and staff were lovely.

The room was comfy. I liked the coffee machine.

Cons:

The parking situation was unnecessarily faffy with having to register and nobody mentioned it to us when we checked in. But we were able to sort it.

The drinks were expensive two glasses of wine cost us 20 quid. There were elements of the room that felt a bit shabby and we’d paid extra for a better room, but to me it felt like the bare minimum I would’ve been happy with. The room was also really dark with only lamps sorry it was a bit of a nuisance to do my make up before an event.

2026-01-23 via Nuitee
P
paul couple gb
9
2026-01-23 via Nuitee
N
Naomi family_with_children ke
9
2026-01-23 via Nuitee
E
Edgar couple gb
7
2026-01-23 via Nuitee
M
Monika extended_group gb
10
Breakfast amazing and sleeping very comfortable.
Pros:

Spa ,Christmas trees

Cons:

None

2026-01-20 via Nuitee
D
Dean couple gb
8
2026-01-20 via Nuitee
A
Andrew couple gb
8
Pros:

Fantastic reception very helpful.

Cons:

Tomatoes and mushroom on buffet breakfast. Could only get a sandwich from room service at 10.15pm .

2026-01-20 via Nuitee
S
sharon couple gb
7
Hotel was nice room was a bit cold even with heating on
2026-01-20 via Nuitee