DoubleTree by Hilton Coventry

Hotels
•
Doubletree by Hilton
7.8 (2393 reviews)
Paradise Way , Coventry , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2393 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
I
Ian • couple • gb
3
Unprofessional and overcharge
Pros:

The location for the nec we've stopped here before

Cons:

The bed was uncomfortable the pillows were very soft the air conditioner was very noisy had to have it on all night as the room was boiling and I woke up with a very sore throat due to the air con.
We called up the day before to confirm the charge for the dog and was told £20 they tried to charge me £25 per dog and £10 for the carpark when the gentleman on reception told me it was £8 per day he was very unprofessional as myself and alot of others use thus hotel for crufts ill be advising people to find an alternative option as felt very let down

2026-03-08 • via Nuitee
A
Anne • solo_traveller • gb
6
Disappointed.
Pros:

I didn't get breakfast 😕
I thought it WAS included when I booked.
Lunches were good, but nothing available without sauces, relishes, etc. Nothing plain that you could add what you wanted to add to it.

Cons:

Room was very warm and I couldn't turn the heating down. Very uncomfortable.
Pillows were also awful and uncomfortable.
I bought a coffee and bacon bap for breakfast as my room didn't come with breakfast apparently, although it was on the form when I booked or I would not of booked it!
Bap was awful and bacon was cold and hard. Very disappointed with it and very expensive 😕 for what it was. Even the coffee was sub Standard.

2026-03-06 • via Nuitee
C
Cialina • solo_traveller • gb
9
Lovely stay.
Pros:

Clean and reception is very welcoming and kind.

Cons:

None.

2026-03-06 • via Nuitee
A
Anna • family_with_children • gb
7
Good hotel for stopping on the motorway.
Pros:

Easy to find and convenient for the motorway. Open and spacious

Cons:

The bathroom in our room could do with being renovated .

2026-03-05 • via Nuitee
E
Evan • solo_traveller • gb
10
2026-03-04 • via Nuitee
C
Clara • couple • gb
10
2026-03-03 • via Nuitee
S
Saif • couple • gb
1
2026-03-03 • via Nuitee
M
Mohammed Akhlaq • solo_traveller • gb
5
Good hotel but a massive let down with the pool situation on my vist
Pros:

Clean, well organised, tentative staff and very professional. Rooms clean and good size.

Cons:

Whole stay was booked for a day as i wanted somewhere to swim. On visiting the pool once checked in i was told by the staff the pool is closed until the morning as a child vomitted in the pool. As you can imagine i was extremely disheartened as the whole point i booked this hotel was for the use of the amenities. And to take over night to clean the pool was like a kick in the teeth as there was no urge to get this cleaned up asap and reopen for the people that wanted to use. Really dissapointed.

2026-03-03 • via Nuitee
P
Parminder • couple • gb
10
2026-03-02 • via Nuitee
A
Angela • couple • gb
8
Pleasant stay in convenient location.
Pros:

Spacious room. Very comfortable bed and appreciated the ability to control the air conditioning. Ambience of the hotel was good and reception, bar and public areas were welcoming. Shout out to Bev on reception for her warm, friendly manner.
Breakfast was good and varied.

Cons:

The shower in our room was very poor.The shower head was impossible to angle properly and it leaked badly through the shower screen which we advised staff about as we left.
Although we did not object to the parking charge, it would have been better if this had been transparent when we booked.
We ate in the restaurant in the evening. We found the food -and service- of variable quality and expensive for what it was.

2026-03-02 • via Nuitee
D
David • couple • gb
7
Good location and comfortable accommodation
Pros:

Comfortable bed, clean room and bathroom. Good selection of food for breakfast.

Cons:

Bar prices were ridiculous, cheaper in London! Shocked to pay £23 for 2 drinks a bottle of beer and a small bottle of prosecco.

2026-03-02 • via Nuitee
E
Elizabeth • couple • gb
8
2026-03-01 • via Nuitee
D
Dumebi • solo_traveller • gb
7
A nice place
Pros:

I liked the location, and the gym facilities. I was met at reception by a lady called pretti, she was very helpful. I’m a Hilton person so I requested for the usual cookies and there was none available. After checking in twenty minutes later she called saying she made it possible - this really made me happy going beyond the service!

Cons:

On the morning of check out I told the receptionist that I requested a late check out - which was approved, however they kept ringing the room saying I have to leave, made me feel really uncomfortable.

2026-02-28 • via Nuitee
M
Michael • couple • gb
10
Pros:

Modern and clean

Cons:

Nothing

2026-02-27 • via Nuitee
D
DJAB. • couple • ie
8
Coventry
Pros:

The staff

Cons:

Noise from adjacent rooms

2026-02-27 • via Nuitee
M
Manny • couple • gb
3
Out of date expensive snacks out of vending machine dirty plates glassware room smelt stale
Pros:

The place is nice and reception staff one lady was nice the other person at the bar was so rude plates and glass was dirty room was not clean didnt smell fresh and they didn’t let us have any drinks after 10pm also vending machine for snacks so overpriced with out of date crisps

Cons:

I have written above

2026-02-26 • via Nuitee
S
sanjay • solo_traveller • gb
9
Great hotel
Pros:

Room was huge, reception staff very lovely

Cons:

Rude lady at the pool, very blunt very rude. Also paying for parking

2026-02-26 • via Nuitee
M
McKenzie • couple • gb
10
2026-02-26 • via Nuitee
D
Donald • solo_traveller • gb
8
Cons:

Paying for parking. That was nonsense

2026-02-26 • via Nuitee
S
Sindi • couple • gb
10
Absolutely amazing
Pros:

The buffet breakfast was amazing .
Everything was really good actually , the reception staff was amazing n got us checked in well

Cons:

Nothing

2026-02-25 • via Nuitee