DoubleTree by Hilton Coventry

Hotels
Doubletree by Hilton
7.8 (2461 reviews)
Paradise Way , Coventry , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2461 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
D
Daniel solo_traveller gb
10
2026-03-28 via Nuitee
K
Kathryn couple gb
9
Usual DoubleTree Standard.
Pros:

The hotel was of the usual DoubleTree standard so you know what you are getting. As we stayed on Valentines Day, there was a long queue for check in but they brought extra staff to deal with it. Room was spacious and clean. Didn't use any facilities or eat/drink there, so can't comment. Car parking charge a little irritating.

Cons:

Car parking charge!!

2026-03-28 via Nuitee
M
Mary couple gb
9
2026-03-28 via Nuitee
S
Shania couple gb
10
Receptionist Beverley was 10/10, her customer service skills are impeccable, made us feel right at home! Kay- the la
Pros:

Was a clean and modern hotel

Cons:

Nothing

2026-03-24 via Nuitee
T
Tasha family_with_children gb
7
2026-03-22 via Nuitee
M
Michael couple gb
7
2026-03-22 via Nuitee
G
Gemma family_with_children gb
10
Very impressed all round, would absolutely stay here again
Pros:

Lovely spacious room, great food options and wonderful friendly and helpful staff, we were very impressed

Cons:

Nothing it was excellent

2026-03-22 via Nuitee
S
Steph solo_traveller gb
8
Good nights sleep in a lovely room
Pros:

Quiet and located well

Cons:

Nothing - was all fine

2026-03-20 via Nuitee
J
Julie couple gb
8
Great thank you
Pros:

Bed amazing

Cons:

Breakfast it wasn’t included

2026-03-20 via Nuitee
S
siannon solo_traveller gb
10
2026-03-19 via Nuitee
I
IAIN couple gb
8
2026-03-18 via Nuitee
N
NickP1174 family_with_children gb
9
Good value, ideal for family weekend break
Pros:

Nice comfortable room, choice of breakfast was good although other guests were rude.

2026-03-18 via Nuitee
S
Sharon couple gb
7
Wasn’t great value for the money
Pros:

The staff were friendly and welcoming. The reception and restaurant areas were nicely decorated as expected for a Hilton Double Tree. Comfortable beds, big fluffy towels and the room was big.

Cons:

Sadly, the breakfast buffet wasn’t great and the cooked food was stone cold and unappetising. The swimming pool and spa facilities were disappointing and were much smaller than they appeared in the photos and half of the tiny pool was sectioned off for 2 children’s swimming lessons. Children were using the small sauna and spa. The small open changing room was dated and the towel was so small it didn’t go round me and I’m a size 10.
The bedroom could do with a refresh and the toilet didn’t flush properly.

2026-03-17 via Nuitee
B
brown couple gb
10
2026-03-16 via Nuitee
G
Gemma couple gb
9
Comfortable convenient hotel in great location!
Pros:

The facilities were great, there is a pool, gym and sauna/ steam room
Lovely restaurant and bar area

2026-03-15 via Nuitee
S
Suzanne couple gb
9
Pros:

The room was well equipped and very big

Cons:

Staff we’re not attentive at reception

2026-03-15 via Nuitee
J
Jodi family_with_children gb
3
Really mouldy
Pros:

The staff were friendly and helpful

Cons:

The hotel room was very mouldy as was the leisure centre. The bed was very hard. The ceiling paint was cracking and there was unfinished diy in bathroom. The view was of a construction area!!!

2026-03-15 via Nuitee
D
David couple gb
6
2026-03-15 via Nuitee
P
Paul extended_group gb
9
Superb value, great staff, very relaxed, close enough to the CBS
Pros:

The approachable staff, special mention to Rich on the desk, lovely chap, up the sky blues from your Faithful in Weymouth

Cons:

It was like a maze

2026-03-14 via Nuitee
J
Joanne extended_group gb
8
Don't use the restaurant or bar
Pros:

Breakfast was really good

Cons:

The restaurant/bar was terrible.. we waited over 40 mins to get served despite asking 4 times .. then waited ages to actually get our drinks & even longer for food... if we stay here again we will get a pizza delivery .. food wasn't fantastic either

2026-03-14 via Nuitee