DoubleTree by Hilton Coventry

Hotels
Doubletree by Hilton
7.8 (2666 reviews)
Paradise Way , Coventry , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2666 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
H
Humairah family_with_children gb
9
Pleasant comfortable and relaxing stay
Pros:

Welcoming staff .. easy parking close to motorway

Cons:

Nothing really

2026-08-15 via Nuitee
L
Lorna couple gb
10
2026-08-14 via Nuitee
H
Hannah extended_group gb
6
Convenient location and pleasant room
Pros:

Room was clean, breakfast was good

Cons:

There was a banging through the night - possibly air con unit

2026-08-12 via Nuitee
D
Daniel solo_traveller gb
10
2026-08-11 via Nuitee
P
Philip couple gb
8
2026-08-11 via Nuitee
S
saud couple sa
10
2026-08-10 via Nuitee
T
Thaniah couple gb
4
Cons:

The bath was dirty steaks all in the tub had to put a towel in the tub to stand on

2026-08-10 via Nuitee
F
Frances solo_traveller gb
8
2026-08-10 via Nuitee
L
Lauren couple gb
10
2026-08-09 via Nuitee
D
david couple gb
5
Fair value for money
Pros:

Good location, good amenities , spacious rooms, bar and dining

Cons:

Poor communication from staff, tv was not working, coffee mugs and towels were stained. Staff not contactable

2026-08-09 via Nuitee
E
Elizabeth solo_traveller gb
10
2026-08-08 via Nuitee
S
Susan extended_group gb
10
Enjoyable, comfortable and welcoming 5*
Pros:

Very clean and comfortable, no issues with check-in or out, staff very polite, helpful and friendly. We spent a long time in the lounge area after returning from our evening out on most evenings during our stay, and the staff were very accommodating to our needs and very friendly. I would happily stay here again
I would like to add that the review about the rat in the lobby was incorrect, it was a tiny field mouse than ran through the front door and got scared and confused, I was actually the person trying to catch it, to release it back outside where it obviously wanted to be, not being chased around and terrified by people 100 times it's size, until some disgusting guest stamped on it...not the hotels fault, and the hotel was immaculately clean

Cons:

Only 2 small things spoilt it a little. Firstly a group of us brought in a takeaway one afternoon, which we were eating it in the lounge area together, half way through a member of staff approached us and said it wasn't permitted to eat food from outside in the public lounge area and that we would have to move, one of our group refused as we were clearly half way through eating, and didn't want the remaining food to get cold, that member of staff went away, and then returned saying that the duty manager said we would be able to finish our food, we said thank you and that we had no information about this policy before bringing the food in, and that we'd clear up any mess before vacating the lounge area, which we did. In my opinion, that situation would have been handled better if the person approaching us used a little common sense and informed us of the policy and kindly asked us if we could finish our food as quickly as possible, and please refrain from eating take away food in the lounge area in future as it's not usually permitted. It was obvious we were not going to uproot having gotten halfway through our food already, and we were totally unaware that this was a policy of the hotel.
Secondly, on the last evening of our stay there were two members of staff on the night desk, one of which was a man mopping the entire reception floor area and the other a lady on the main desk, the man mopping got very disgruntled with us and commented about us walking over his mopped floor to get to the lift to our room and the lady behind the desk looked at us and pulled a face like she was disgusted that we'd walked over a tiny slither of the floor to get to the lift. I have worked in hospitality, and the only thing that would have been said, was please mind that you don't slip, as I've just mopped the floor, and then when the customers had left the area, simply re-mop the small area walked on. These are the only issues we had.

2026-08-04 via Nuitee
V
Velupillai solo_traveller gb
7
2026-08-03 via Nuitee
B
BABS solo_traveller gb
9
Pros:

No

Cons:

Nothing

2026-08-03 via Nuitee
L
Lydia couple gb
6
Nice stay but not worth the price we paid!
Pros:

Nice hotel room
Good breakfast
Friendly staff

Cons:

The spa facilities felt unloved and in need of a refresh
Showers for after sauna and stream room did not work

2026-08-03 via Nuitee
H
Henrietta couple gb
7
2026-08-02 via Nuitee
P
Paul couple gb
10
Nice stay
Pros:

Everything

Cons:

Nothing

2026-07-25 via Nuitee
L
louise solo_traveller gb
8
the stay was fine, who ever is pricing up your consumbles need to give there heads a wobble.
Pros:

was cool

Cons:

the snacks in the lobby are a joke, 6 pounds for a bag if doritos i can get from literally over the road from home bargains for 1,50, im pretty sure its the same place that business purchased them in the first place.

2026-07-25 via Nuitee
A
Antonio couple au
9
We only stayed one night but it was actually what we needed after a long flight
Pros:

Very nice rooms and quiet

Cons:

Nothing

2026-07-25 via Nuitee
J
James couple gb
3
2026-07-25 via Nuitee