DoubleTree by Hilton Coventry

Hotels
Doubletree by Hilton
7.8 (2562 reviews)
Paradise Way , Coventry , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2562 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
L
Leanne solo_traveller gb
10
2026-06-06 via Nuitee
K
Karen solo_traveller gb
7
Pros:

Location

Cons:

Tea/coffee facilities lacking

2026-06-05 via Nuitee
D
Donna solo_traveller gb
10
Pros:

Friendly welcoming and very helpful staff

2026-06-04 via Nuitee
V
Vivian family_with_children gb
9
I enjoyed my stay and would love to book again, only a room with a better view
Pros:

The breakfast location is good, on the ground floor easily accessible

Cons:

Provide coffee or tea pots so one doesn't have to keep going to automat machine.

2026-06-04 via Nuitee
T
Thomas solo_traveller gb
2
A mostly poor experience and not what you expect from a Hilton Group hotel at this price point.
Pros:

Location and reception/bar area is nice. Mostly downhill from there though...

Cons:

* I checked in late at around 10:00pm and booked a room on the understanding from my confirmation email and that room service was available 24 hours a day. I was informed upon checking in that the kitchen was closed and only cold sandwiches were available. The room service menu on the TV said hot food was available too...
* The self-service shop is extortionate.
* The bathroom smelled of damp (no extractor fan or window)
* The duvet cover was as thin as a sheet of paper and the bed was also lumpy.

2026-06-03 via Nuitee
R
Rosie couple gb
6
2026-06-03 via Nuitee
M
Monika solo_traveller gb
9
2026-06-01 via Nuitee
L
Liz couple gb
7
Value for money
Pros:

Bed comfortable

Cons:

Bathroom tap leaked and toilet flush needs attention

2026-06-01 via Nuitee
J
Jenna solo_traveller gb
5
2026-06-01 via Nuitee
A
Abigail solo_traveller ie
1
2026-05-31 via Nuitee
S
Sheila solo_traveller gb
10
Great location super friendly staff clean & nice facilities
Pros:

Reception staff especially Dora were super helpful, great taxi recommendation, booked me a great room so I could check in earlier as my room wasn’t ready great facilities & location.

2026-05-31 via Nuitee
B
Betty solo_traveller gb
6
Pros:

New coffee machine

2026-05-31 via Nuitee
M
Mitchell solo_traveller gb
8
Bathroom
Pros:

Location was good excellent bar and restaurant reception area was welcoming.

Cons:

I had disabled access room which I booked by mistake but was not a problem.lovely bedroom and very large bed everything I needed.The bathroom by my standards was not good very dusty especially chrome fittings and floor and a smelly shower curtain overall the bathroom didn't seem very fresh which is very important. No shelves in bathroom to put anything on which is important for disabled room.
I would definitely stay again but not in that room.Overall very nice hotel just a bit disappointed in bathroom.All the staff were most helpful and welcoming yours Shirley mitchell

2026-05-30 via Nuitee
W
watton solo_traveller gb
8
Loverly relaxing
Pros:

Great enjoyed it

Cons:

Room lacked brightness and you could put a nice picture on wall in room

2026-05-30 via Nuitee
G
Gillian solo_traveller gb
8
Comfortable
Pros:

All good

Cons:

Brighter lighting in my room
Comfortable

2026-05-30 via Nuitee
J
Joe couple gb
10
2026-05-30 via Nuitee
A
Anshu couple gb
5
Overall it was ok ,room could have been better if AC was there ,
Pros:

Breakfast was good

Cons:

Rooms were very warm, no AC facility

2026-05-30 via Nuitee
K
Kathryn extended_group gb
9
Convenient and comfortable
Pros:

Cleaned daily and air conditioning great in the hot weather

Cons:

liked everything

2026-05-29 via Nuitee
B
Bhautesh solo_traveller gb
9
2026-05-27 via Nuitee
C
Chitenga solo_traveller gb
10
2026-05-27 via Nuitee