MSK The Whiteley

Hotels
66-68 Inverness Terrace , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (near Hyde Park / Bayswater / Queensway)
Very clean
Friendly and helpful staff (Spanish support noted)
Good value for money
Comfortable for short stays; some rooms have small kitchenettes
Cons:
Rooms and bathrooms very small/cramped
Limited amenities (no hairdryer, radiators issues, no table, few hooks)
Noise at night in some cases / drafty windows
Housekeeping only on request

Categories

Cleanliness
1
Repeatedly described as very clean in multiple reviews across languages; guests praised cleanliness of rooms and bathrooms.
Service
1
Staff frequently noted as friendly, helpful and available (including Spanish-speaking assistance and late check-in availability).
Location
1
Consistently praised as an excellent location (near Hyde Park, Bayswater/Queensway, easy access to central London and attractions).
Room Quality
1
Many guests commented that rooms and bathrooms are very small/cramped (difficulty with bathroom door, little space for luggage), leading to a clear negative sentiment for room size/comfort.
Amenities
1
Mixed mentions: some appreciated kitchenette and basic equipment, but several guests reported missing items (no hairdryer, radiators off, no table, limited hooks) and limited housekeeping unless requested.
Value for Money
1
Multiple reviewers noted good value for money for London; overall sentiment on value is positive.
Food and Beverage
1
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
1
Generally positive overall: many guests described the stay as very good/pleasant with easy booking and helpful staff, though some issues (noise, drafts, small rooms) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 06:25

Property Description

Experience the charm of London at MSK The Whiteley, where modern comfort meets elegance in the heart of the city.

Unmatched Comfort: Our 4-star hotel features air-conditioned rooms equipped with a refrigerator, microwave, and flat-screen TV, ensuring a relaxing and convenient stay.

Family-Friendly Atmosphere: With spacious family rooms and essential amenities, we cater to families of all sizes, making your stay enjoyable and stress-free.

Prime Location: Located near popular attractions like Paddington Station and Portobello Road Market, immerse yourself in the vibrant culture and explore the best that London has to offer right at your doorstep.

Book your unforgettable stay at MSK The Whiteley today and experience the perfect blend of luxury and location!

Important information:

The cardholder name must match the name of the guest. Once guests have checked in, the total of the reservation is applicable and nonrefundable.



For stays of 7 nights and over, Third party payments or group reservations, guests will be required to fill in an authorization form.
This will be sent via email by the property and must be filled in and signed by the cardholder and sent back with a copy of the card holders ID.
For security reasons property may contact guests prior to arrival to request a method of card verification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Christine • couple • de
6
2026-10-31 • via Nuitee
I
Izabela • couple • pl
10
Pros:

Wybitnie czysty obiekt.Świetna lokalizacja.

2026-10-31 • via Nuitee
M
MK • couple • gr
1
Shame! an utter disappointment.
Pros:

Following a previous visit at the MSK (at a nice Whiteley Garden Double Studio), this Superior Double Studio was a complete flop! While clean and tidy, however, for a tall person and esp. a business traveller, this room was an utter disappointment.

Cons:

This Superior Double Studio (room 439) was bad: a tiny place at the 4th floor attic, supposed to be 13 sq. meters but no more than 8 sq.m. (including the toilet). One could barely move in there unless you always get out from the one side of the small double bed (not a real double). This room should have been a toilet instead.
One more annoying thing was the walls that feel like made from paper. I could hear every sneeze, chat, or other noise from the room behind my pillow and frequently woke up at night, each night for 3 days. I think stuff do not care to cater for visitors' comfort, just care to fill the lousiest rooms first. Pity ...my previous visit to MSK The Whiteley had been so great. Shame!

2026-10-30 • via Nuitee
L
Liechti • couple • ch
7
Notre séjour était super mis à part quelques détails expliqués plus haut
Pros:

Les réceptionnistes étaient très sympathiques. L’emplacement était idéale, proche de plusieurs métro et de petits magasins de nourriture

Cons:

J’ai réservé une double suite exécutive dans cet établissement. Quand nous sommes arrivés, nous avons eu un petit studio avec balcon. La salle de bain était minuscule, impossible d’être deux à l’intérieur. On a dû attendre 1 nuit pour pouvoir discuter avec la manager car elle était présente que certaines heures donc nous avons dû retourner à l’hôtel uniquement pour pouvoir discuter de ce problème avec elle. Elle nous a expliqué que le studio avec balcon coûtait exactement pareil que la suite double et que l’eau chaude était meilleure dans ce studio que dans la suite. Je pense honnêtement que cela est faux car le studio était vraiment plus petit que la suite en question. Et nous n’avions pas besoin du balcon et nous l’avons à aucun moment utilisé. Elle nous a expliqué que la seule solution était d’annuler la réservation et d’aller ailleurs ou de garder cette chambre. Je trouve cela dommage d’avoir dû attendre tout ce temps pour au final n’avoir aucune réponse à nos questions et de nous proposer que cette solution.
Dans leur description, il y est noté que les appartements/chambres étaient isolées hors elles ne le sont absolument pas, nous entendions tout, les voitures, les travaux, les personnes qui marchent au dessus de nous ou dans les couloirs.

2026-10-30 • via Nuitee
M
MK • extended_group • gr
10
Whiteley Garden Double Studio. Excellent room, amenities, room size.
Pros:

I stayed in a Whiteley Garden Double Studio. Excellent room, amenities, room size and cleanliness. I have decided to return for my next visits.

Cons:

All good.

2026-10-30 • via Nuitee
K
kevin • couple • gb
8
London Adventure
Pros:

Very clean. In a good area next road full of restaurants M&s food. Etc with in 4 minutes walk to 2 stations on different lines so easy to get about.

Cons:

We had a basement room. Would ask for an upper floor room next time.

2026-10-30 • via Nuitee
A
Amelia75 • extended_group • it
9
Pros:

Posizione perfetta!!!
Quartiere residenziale ricco di locali e supermercati
Stanza pulita . Letto comodi....unico limite le dimensioni del bagno ma probabilità standard londinesi...: In assoluto: consigliato comunque!!!!
Ero con le mie due figlie adolescenti...collegamento metro perfetti per ogni luogo di interesse e quartiere tranquillo ;)

Cons:

...bagno mignon: cieco, piccolissimo
.. il più dello spazio era la doccia bella!!!

2026-10-30 • via Nuitee
H
Harald • couple • at
4
2026-10-30 • via Nuitee
J
janina • family_with_children • pl
5
Pros:

w hotelu nie ma śniadań ale tuż obok jest ulica z kawiarniami i restauracjami, więc nie ma problemu ze śniadaniem

Cons:

bardzo akustyczne, miało się wrażenie, że sąsiad jest w naszym pokoju, krzywa podłoga (jakby pod wykładziną były dziury), pokój i łazienka malutkie, w łazience nie było nawet miejsca na powieszenie ręcznika a miejsce na kosmetyki malusieńkie

2026-10-29 • via Nuitee
L
Louise • solo_traveller • gb
8
Would stay again
Pros:

Immaculate with everything you could need.

Cons:

Faultless

2026-10-29 • via Nuitee
P
Petra • couple • nl
9
Toplocatie voor een bezoek aan Londen
Pros:

Toplocatie en fijne kamer (studio)

Cons:

Niks

2026-10-29 • via Nuitee
J
Johanna • family_with_children • nl
7
2026-10-29 • via Nuitee
T
Therese • couple • au
7
Property was clean and tidy and in a good position. Enjoyed our stay.
2026-10-29 • via Nuitee
E
Elrid • family_with_children • de
4
Die Lage hat entschädigt!
Pros:

Das Zimmer war sehr klein und ist geeignet, wenn man für eine Nacht bleibt. Für einen längeren Aufenthalt ist dieses Zimmer nicht geeignet. Die Lage ist unschlagbar. Bei dem Bett handelte es sich um ein 140 cm breites Bett. Wir haben dieses Zimmer als Doppelzimmer gebucht. Das Bett passt nicht zu einem Doppelzimmer. Aber klar, ein größeres Bett hätte überhaupt nicht ins Zimmer gepasst.

Cons:

Das Personal hatte zunächst unsere Buchung nicht gefunden. Die Größe des Zimmers ließ nicht einmal zu, dass wir unsere Koffer hätten aufklappen können. Es gab keinen Schrank, wo wir hätten unsere Garderobe aufhängen können. Alles in allem war dieses kleine Zimmer mit dem winzigen Bett für einen 4-Nächte-Aufenthalt nicht geeignet.

2026-10-29 • via Nuitee
A
ALEXANDRA • couple • ro
8
Pros:

Location is great in the heart of Notting Hill

Cons:

We had a small room, and because it was in the attic, the sloping walls made it feel even smaller. There was barely enough room to move around the bed.”

2026-10-29 • via Nuitee
F
Federico • couple • es
9
Pros:

camera moderna, pulita e fornita. buona posizione

Cons:

il termosifone era cosi tanto caldo che in bagno c'erano 31 gradi (lo specchio aveva un display con il termometro) e la camera era molto calda. Abbiamo dovuto tenere le finestre aperte da quando siamo arrivati a quando siamo andati via (4giorni e 3 notti) e la temperatura della camera non si è abbassata di un grado. Abbiamo dovuto dormire senza coperte

2026-10-29 • via Nuitee
I
Ibtissame • solo_traveller • fr
10
Pros:

L'emplacement est parfait à 5 minutes de Bayswater. Les équipements sont pratiques (bouilloire, toaster, frigo, vaisselle et couverts). Chambre propre. Bon rapport qualité prix.

Cons:

Espace penderie réduit...

2026-10-27 • via Nuitee
N
Natalia • couple • pl
9
Świetna lokalizacja, wygodne
2026-10-26 • via Nuitee
J
Jenny • family_with_children • de
6
2026-10-26 • via Nuitee
T
Tracy • couple • gb
3
Pros:

Location is excellent- near Hyde park, easy walk to Oxford street and main attractions, good transport links

Cons:

We were given a room in the basement which smelled strongly of damp. The extractor fan in the shower room didn’t work, and the thermostat for the shower was difficult to manoeuvre, which meant we had to have a very quick very hot shower..This affected my chest and made it difficult to sleep. The bed was hard. Lack of soundproofing meant that we heard every movement, including late at night, from the room above. Also, the door was too narrow for the frame and the security light in the corridor shone brightly into the room. When my husband asked at reception if we could change rooms as the damp was aggravating my allergy, they were at first dismissive. Later they gave us a room (twin, not double as we’d booked) in another property up the street. This was ok, although there was a strong smell of drains in the bathroom and the window was not double glazed so we had a lot of road noise. Altogether, not a positive stay. Wouldn’t stay here again.

2026-10-26 • via Nuitee