Best Western New Smyrna Beach Hotel & Suites

Hotels
Best Western
8 (1067 reviews)
1401 South Atlantic Avenue , New Smyrna Beach , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Beautiful views
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.5
Many reviews indicated issues with cleanliness, including stained towels and couches.
Service
9
General feedback noted friendly staff and standard service quality.
Location
9.5
Multiple reviews praised the hotel's prime location and beautiful views.
Room Quality
6.5
Reviews highlighted uncomfortable beds and outdated room conditions.
Amenities
8.5
Positive mentions of beautiful views and adequate breakfast options.
Value for Money
7.5
Various comments about pricing being high relative to room quality and added fees.
Food and Beverage
8.5
Enjoyable breakfast options were mentioned positively.
Overall Experience
8
Despite some negative aspects, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:21

Property Description

Beachfront Luxury and Convenience

Oceanfront Balconies and Modern Amenities

On-Site Dining and Recreational Facilities

Experience the ultimate beach getaway at the Best Western Oceanfront New Smyrna Beach Hotel and Suites. Indulge in stunning ocean views from your private balcony, enjoy free WiFi and unwind in rooms equipped with modern comforts. Dive into the outdoor pool, savor delicious meals at Seascape Dining Room, and stay active at the fitness center. With a prime location near Interstate 95 and top attractions like Daytona International Speedway, this hotel offers the perfect blend of relaxation and convenience. Book now for a memorable stay by the sea.

Important information:

Guests must be 21 years old or older to check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAB

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 1067 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
E
Evonne couple us
8
2026-07-22 via Nuitee
L
Leroy family_with_children us
6
Won’t stay there again. This is our fifth time staying there and by far the worse.
Pros:

Location

Cons:

They charged $25 a day to park at the hotel.
Could not check in till after 4pm. Only had one person at the desk and there was a long line to check in. It was close to 4:30 before we got checked in.
Only had one elevator working so either the late check in was a long line to get elevator to room. Finally waled in the stairs with our luggage.

2026-07-19 via Nuitee
W
Walsh solo_traveller us
6
Pros:

Big room

Cons:

Elevator was dirty so were hallway floors.

2026-07-18 via Nuitee
L
leslie solo_traveller us
7
Great room everything else feel a little short.
Pros:

We were right on the beach and had a great view from our balcony. The room was very spacious and we loved that it had a step down to the living room/ kitchen net. The bed was very comfortable.The bathroom was very large and everything had just been remodeled. The food at the restaurant was very nice.

Cons:

There was only one elevator working, and it was having some issues. The blinds in the bedroom were broke and we reported it to the front desk but they did not get fixed. All the Coke machines in the building we're on. It took our money, but we did not receive a coke. We've reported that to the front desk and was informed that all the coke machines are broken.That they should not be plugged in and he could not give us our money back. It would have been nice to know this before we started feeding the machine money. The doors are very hard to open.

2026-07-18 via Nuitee
K
Keith couple us
7
Except for the elevator problem and a leak in the kitchen sink, our stay was wonderful. Will be back
Pros:

The room, the view and the beach.

Cons:

Only one of two elevators worked,

2026-07-16 via Nuitee
T
Theodore family_with_children us
8
2026-07-15 via Nuitee
T
Theodore family_with_children us
9
2026-07-15 via Nuitee
T
Tseidule8 Family Winter Park, Florida
2
Dirty, Roaches & Rude
Pros:

This was by far one of the worst hotel experiences we've ever had. The room had roaches and smelled like wet dog. The pool and deck around pool was in very poor condition, giving the impression that it had not been properly maintained.

Customer service was just as disappointing. They were rude and unpleasant to deal with, they made us feel as if we were annoying them just checking in.

Overall, the hotel was dirty, poorly maintained, and provided terrible customer service. We would not stay here again and would not recommend it to anyone.

2026-07-14 via Tripadvisor
S
sarahcJ306GC Friends getaway
2
Roaches in room!
Pros:

Our stay at this Best Western in New Smyrna Beach was extremely disappointing. The room had roaches, including in the shower and, even worse, in the bedroom. The kitchen was very dirty, and the entire room smelled strongly of urine.

The pool was also in poor condition, with pieces of the deck floating in the water, making it look unsafe and poorly maintained.

To make matters worse, the front desk staff were unfriendly. When we arrived, they continued talking with each other and never acknowledged our presence, making us feel unwelcome from the moment we checked in.

Unfortunately, this was one of the worst hotel experiences we've had. We would not stay here again and cannot recommend this property.

2026-07-14 via Tripadvisor
A
Angela family_with_children us
10
We had the best time ❤️
Pros:

Everything❤️

2026-07-14 via Nuitee
T
Torres solo_traveller us
10
Pros:

Beautiful location, clean, restaurant nearby, all good.

2026-07-14 via Nuitee
R
Rebecca solo_traveller us
9
2026-07-13 via Nuitee
J
Jennifer couple us
2
Cons:

When we checked in and went into the room I had to use the restroom I lifted the toilet lid and it was full of urine and hair. Also, the mirror in the bathroom wasn’t cleaned there was splattered toothpaste on it. I had to go to Walgreens and purchase some Clorox and Lysol.

2026-07-13 via Nuitee
B
Brandy family_with_children us
7
Pros:

The room set up and beach view was great! It was comfortable. There was a very homey feel. The view of the beach was great from almost everywhere in the room. The bathrooms were a good size as well. nothing felt cramped.

Cons:

I really only have one complaint about our stay. There were live German roaches. There were multiple sightings throughout our one day stay. In multiple rooms as well.

2026-07-09 via Nuitee
K
Kelly family_with_children us
9
Pros:

It was great location. I loved that it was oceanfront.

Cons:

We arrived on Wednesday and left on Sunday and no one ever came and cleaned our room

2026-07-09 via Nuitee
S
Shawn solo_traveller us
1
Pros:

Had to check out and cancel reservation as soon as we checked in as it had a bad smell mildew.

Cons:

Had to check out and cancel reservation as soon as we checked in as it had a bad smell mildew.

2026-07-05 via Nuitee
C
César couple pr
5
Cargos duplicados
Pros:

Ubicación

Cons:

Cobraron 2 veces el estacionamiento, un el día del ck-in y otro cargo igual en ck-out

2026-07-05 via Nuitee
P
Pamela solo_traveller us
4
Nice, it was a decent location, but I have to say I was disappointed when I checked out and was char
Pros:

Well, the king size bed was fairly comfortable, the sheets were very scratchy, Old even had a small tear. I have to say that was one area that I was definitely disappointed

Cons:

The sheets were old and scratchy. I think they should put some money into buying new sheets. Mine were very old and even had a small tear in one side.

2026-07-03 via Nuitee
J
Joshua family_with_children us
7
We really enjoyed our stay and we will be back next year.
Pros:

Very nice stay, we stay at this hotel every year for our summer vacation and we look forward to it each year.

Cons:

No towels at the pool

2026-07-03 via Nuitee
J
John solo_traveller us
10
2026-07-03 via Nuitee