Mercure Paris La Défense

Hotels
•
Mercure
7.4 (1105 reviews)
18-30 Rue Baudin , Courbevoie , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Tranquil environment
Comfortable beds
Good breakfast variety
Cons:
Aggressive check-in staff
Inadequate room cleaning
High prices for poor service

Categories

Cleanliness
6.65
The cleaning of the room was inadequate during the stay.
Service
7.65
Some reviews mentioned positive staff interactions, but the check-in experience was reported as aggressive.
Location
8.15
Conveniently located near metro stations and other amenities.
Room Quality
6.65
Room size and amenities were below expectations for a Mercure hotel.
Amenities
8.15
Some basic amenities were sufficient, but there were requests for water bottles in rooms.
Value for Money
6.65
Guests felt the hotel was overpriced for the quality of service received.
Food and Beverage
7.65
Breakfast offerings were acceptable, but there were issues with restaurant service.
Overall Experience
7.65
Mixed feelings about the stay, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:35

Property Description

Modern Hotel in La Defense Business District

Luxurious Rooms and Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, Nespresso coffee machine, and complimentary minibar. Stay connected with free Wi-Fi and enjoy a relaxing time in our fitness center, hammam, and hotel bar.

Business and Leisure Facilities
With meeting rooms, business facilities, and proximity to the U Arena and Grande Arche de la Defense metro station, our hotel is ideal for both work and leisure travelers. Indulge in traditional French cuisine at our restaurant VINGKO and explore the nearby Centre of New Industries and Technologies.

Ready to elevate your stay in Paris? Book now at Mercure Paris La Défense for a memorable experience.

Important information:

For reservations with prepayment, guests are required to show the credit card used for the reservation upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

7.4
Based on 1105 reviews
Cleanliness: 6.65
Service: 7.65
Location: 8.15
Room Quality: 6.65
Amenities: 8.15
Value for Money: 6.65
Food and Beverage: 7.65
Overall Experience: 7.65
S
Shekinah • couple • fr
7
2026-06-04 • via Nuitee
O
Ophelie • solo_traveller • fr
9
2026-06-04 • via Nuitee
M
MARIE • solo_traveller • fr
9
Je recommande
Pros:

Le personnel accueillant

2026-06-03 • via Nuitee
M
Mélody • solo_traveller • fr
7
Pros:

La chambre à répondue à mes attentes (baignoire et calme).
Le petit déjeuner était très complet et bon.
Le personnel était agréable.

Cons:

Le hamam était hors service et cela n'était pas mentionné lors de ma réservation. J'ai réservé dans cet hôtel principalement pour l'équipement (salle de sport et hamam). De plus aucun geste commercial n'a été effectué par rapport au service qui n'était pas accessible.

2026-06-02 • via Nuitee
B
Bahar • couple • tr
10
2026-06-02 • via Nuitee
A
Aurelie • family_with_children • fr
6
2026-06-02 • via Nuitee
K
Kitabu • couple • fr
6
2026-06-01 • via Nuitee
P
Pauline • couple • be
9
Bien
Pros:

Roof top

Cons:

Confort du lit

2026-06-01 • via Nuitee
Q
Quentin • family_with_children • fr
10
Pros:

Petit déjeuner incroyable : du choix et de la qualité ! La chambre est suffisante, bien équipé et la literie est vraiment top ! Le personnel a toujours été à l'écoute et aux petits soins (accueil, restauration etc)

Cons:

RAS

2026-06-01 • via Nuitee
L
Lea • extended_group • fr
8
2026-05-31 • via Nuitee
I
Issamidine • couple • fr
8
Pros:

Très professionnel

2026-05-31 • via Nuitee
M
Munira • family_with_children • qa
10
2026-05-30 • via Nuitee
S
Sena • couple • tr
2
Bir çok ülkede Mercure gruplarında konakladım, bu kadar negatif bir deneyimim hiç olmadı. Üzgünüm asla önermiyorum.
Pros:

Malesef konum hariç oldukça kötüydü.

Cons:

Personel çok problemliydi. İngilizceleri yetersizdi. İlk gün saat 13.00 gibi tesise ulaştık, saat 15.00 den önce odaya alamayacaklarını belirttiler. Bavullarımızı bırakıp WC de üstümüzü değiştirip şehir merkezine gittik. Gece 23.00 de otele döndüğümüzde personel değişmişti ve bize rezervasyonumuzun olmadığını söyleyip odaya almadılar. Yaptığımızı uzun görüşmeler, booking mailleri ve ödeme kayıtları ile kendimizi ispat ettikten sonra 23.30 gibi odaya kabul edildik. Ayrıca 200 dolar hiç bir yerde yazılı olmayan bir ön ödeme aldılar. Saat geç olduğu için artık ödeyip odaya geçmeyi tercih ettik. Bu ödemeyi yapmazsakda odaya alınmamak ile tehdit edildik malesef. Oda çok küçüktü, terlik yoktu, su yoktu.

2026-05-29 • via Nuitee
F
Franck • solo_traveller • ci
8
Super séjour
Pros:

L’odeur agréable dès le hall d’entrée . Les chambres ont un parfum magnifique également .
Le buffet du petit déjeuner était bien fourni.

Cons:

le service de nettoyage qui n’arrête pas de frapper aux portes avec insistance, même quand on est paisiblement endormi .

2026-05-29 • via Nuitee
F
Fatoumata • solo_traveller • fr
1
2026-05-25 • via Nuitee
A
Alexandra • solo_traveller • fr
8
Cons:

Hammam hors service

2026-05-25 • via Nuitee
V
VALÉRIE • family_with_children • fr
6
2026-05-25 • via Nuitee
V
VALÉRIE • family_with_children • fr
6
Cons:

Pour un hôtel de ce standing, la qualité n’est plus ce qu’elle était
L’accueil sur le rooftop était catastrophique : on arrive à 23h55, alors que c’est ouvert jusqu’à minuit 30, on refuse de nous servir et au moment du départ, le personnel a été grossier .
Très déçus.

2026-05-25 • via Nuitee
V
VALÉRIE • couple • fr
6
2026-05-25 • via Nuitee
V
VALÉRIE • couple • fr
6
2026-05-25 • via Nuitee